motorola APX 8000HXE Two Way Radios User Guide

APX 8000HXE Two Way Radios

APX TWO-WAY RADIOS
MODEL 3.5
APX 8000HXE USER GUIDE

MARCH 2022
© 2022 Motorola Solutions, Inc. All rights reserved

MN004482A01
MN004482A01-AK

MN004482A01-AK Intellectual Property and Regulatory Notices
Intellectual Property and Regulatory Notices
Copyrights
The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions. No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
License Rights
The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Open Source Content
This product may contain Open Source software used under license. Refer to the product installation media for full Open Source Legal Notices and Attribution content.
European Union (EU) and United Kingdom (UK) Waste of Electrical and Electronic Equipment (WEEE) Directive
The European Union’s WEEE directive and the UK’s WEEE regulation require that products sold into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end-users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU and UK countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information. © 2022 Motorola Solutions, Inc. All Rights Reserved
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MN004482A01-AK Contents
Contents
Intellectual Property and Regulatory Notices…………………………………………………. 2 List of Tables………………………………………………………………………………………………. 12 Software Version………………………………………………………………………………………….13 Chapter 1: Read Me First…………………………………………………………………………….14
1.1 Notations Used in This Manual………………………………………………………………………………….14 1.2 Radio Care……………………………………………………………………………………………………………..15
1.2.1 Cleaning Your Radio……………………………………………………………………………………16 1.2.2 Cleaning the External Surface of the Radio…………………………………………………….16 1.2.3 Radio Service and Repair……………………………………………………………………………. 16 1.3 Battery Recycling and Disposal………………………………………………………………………………… 17 1.4 What Your Dealer or System Administrator Can Tell You…………………………………………….. 17
Chapter 2: Preparing Your Radio for Use……………………………………………………. 18
2.1 Charging the Battery………………………………………………………………………………………………..18 2.2 Attaching the Battery ……………………………………………………………………………………………… 18 2.3 Attaching the Antenna…………………………………………………………………………………………….. 19 2.4 Removing and Attaching the Accessory Connector Cover…………………………………………….19 2.5 Using the Carry Holder……………………………………………………………………………………………. 19 2.6 Turning On the Radio …………………………………………………………………………………………….. 19 2.7 Adjusting the Volume……………………………………………………………………………………………….20
Chapter 3: Radio Controls…………………………………………………………………………..21
3.1 Radio Parts and Controls………………………………………………………………………………………….21 3.2 Keypad…………………………………………………………………………………………………………………..23 3.3 Programmable Features………………………………………………………………………………………….. 24
3.3.1 Assignable Radio Functions………………………………………………………………………… 24 3.3.2 Assignable Settings or Utility Functions………………………………………………………….27
Chapter 4: Status Indicators………………………………………………………………………. 28
4.1 Battery Charge Status…………………………………………………………………………………………….. 28 4.1.1 Fuel Gauge Icons………………………………………………………………………………………..28 4.1.2 Accessing the Battery Info screen………………………………………………………………… 29 4.1.3 HAZLOC Battery Type Detection…………………………………………………………………..29
4.2 LED Indications……………………………………………………………………………………………………….30 4.3 Status Icons…………………………………………………………………………………………………………… 30 4.4 TMS Status Icons…………………………………………………………………………………………………… 35 4.5 Call Type Icons………………………………………………………………………………………………………. 35 4.6 Intelligent Lighting Indicators …………………………………………………………………………………… 36
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4.7 Alert Tones …………………………………………………………………………………………………………… 37 4.8 Phone Call Displays and Alerts………………………………………………………………………………… 39 4.9 Display Color Change On Channel…………………………………………………………………………….39
Chapter 5: General Radio Operation…………………………………………………………… 41
5.1 Selecting a Zone……………………………………………………………………………………………………..41 5.2 Selecting a Radio Channel………………………………………………………………………………………. 41 5.3 Selecting a Channel by using Channel Search Button…………………………………………………. 42 5.4 Mode Select Feature………………………………………………………………………………………………. 42
5.4.1 Saving a Zone and a Channel to a Softkey……………………………………………………. 43 5.4.2 Saving a Zone and a Channel to a Button……………………………………………………… 43 5.5 Receiving and Responding to a Radio Call………………………………………………………………… 43 5.5.1 Receiving and Responding to a Talkgroup Call……………………………………………….43 5.5.2 Receiving and Responding to a Private Call (Trunking Only)…………………………….44 5.5.3 Receiving and Responding to a Telephone Call (Trunking Only)………………………. 44 5.6 Methods to Make a Radio Call…………………………………………………………………………………..44 5.6.1 Making a Talkgroup Call …………………………………………………………………………….. 45 5.6.2 Making a Private Call (Trunking Only)…………………………………………………………… 45 5.6.3 Making an Enhanced Private Call (Trunking Only)………………………………………….. 46 5.6.4 Making a Telephone Call (Trunking Only)……………………………………………………… 46 5.7 Switching Between Repeater or Direct Operation Button………………………………………………47 5.8 Monitor Feature……………………………………………………………………………………………………… 47 5.8.1 Monitoring a Channel…………………………………………………………………………………..47 5.8.2 Monitoring Conventional Mode…………………………………………………………………….. 48
Chapter 6: Additional Performance Enhancement………………………………………. 49
6.1 ASTRO 25 Enhanced Data……………………………………………………………………………………….49 6.2 Dynamic System Resilience…………………………………………………………………………………….. 49 6.3 CrossTalk Prevention……………………………………………………………………………………………… 49 6.4 Encrypted Integrated Data………………………………………………………………………………………..49 6.5 SecureNet………………………………………………………………………………………………………………49 6.6 P25 Digital Vehicular Repeater System………………………………………………………………………49 6.7 Conventional Talkgroup and Radio Scan Enhancements…………………………………………….. 50
Chapter 7: Advanced Features…………………………………………………………………… 51
7.1 ViQi………………………………………………………………………………………………………………………. 51 7.1.1 Using ViQi Virtual Partner……………………………………………………………………………. 52
7.2 Advanced Call Features………………………………………………………………………………………….. 52 7.2.1 Selective Call (ASTRO Conventional Only)……………………………………………………. 52 7.2.1.1 Receiving a Selective Call………………………………………………………………..52 7.2.1.2 Making a Selective Call……………………………………………………………………53 7.2.2 Talkgroup Call Feature (Conventional Only)……………………………………………………53
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7.2.2.1 Selecting a Talkgroup…………………………………………………………………….. 53 7.2.3 Sending a Status Call…………………………………………………………………………………. 54 7.2.4 Making Priority Dispatch Calls……………………………………………………………………… 54 7.2.5 Dynamic Regrouping (Trunking Only) ……………………………………………………………55
7.2.5.1 Classification of Regrouped Radios………………………………………………….. 55 7.2.5.2 Requesting a Reprogram (Trunking Only)…………………………………………. 55 7.2.6 Dynamic Zone Programming……………………………………………………………………….. 56 7.2.6.1 Entering the Dynamic Zone to Select a Dynamic Channel…………………… 56 7.2.6.2 Saving a Channel in the Dynamic Zone from List Selection…………………. 56 7.2.6.3 Saving a Channel in the Dynamic Zone from Channel Name………………..57 7.2.6.4 Deleting a Channel in the Dynamic Zone……………………………………………57 7.2.7 Zone-to-Zone Cloning…………………………………………………………………………………. 58 7.2.7.1 Cloning Zones……………………………………………………………………………….. 58 7.3 Remote Monitor……………………………………………………………………………………………………… 59 7.4 Contacts…………………………………………………………………………………………………………………59 7.4.1 Making a Private Call from Contacts………………………………………………………………60 7.4.2 Adding a New Contact Entry…………………………………………………………………………60 7.4.3 Deleting a Contact Entry……………………………………………………………………………… 61 7.4.4 Adding a Contact to a Call List………………………………………………………………………61 7.4.5 Removing a Contact from a Call List…………………………………………………………….. 62 7.4.6 Methods of Contact Editing in a Call List……………………………………………………….. 62 7.4.6.1 Editing an Entry Alias……………………………………………………………………… 62 7.4.6.2 Editing as Entry ID…………………………………………………………………………. 62 7.4.6.3 Editing a Call Type…………………………………………………………………………. 63 7.4.7 Viewing Details of a Contact………………………………………………………………………… 63 7.5 Scan Lists……………………………………………………………………………………………………………… 63 7.5.1 Intelligent Priority Scan……………………………………………………………………………….. 64 7.5.2 Viewing a Scan List……………………………………………………………………………………..64 7.5.3 Editing the Scan List…………………………………………………………………………………… 64 7.5.4 Changing the Scan List Status………………………………………………………………………65 7.5.5 Viewing and Changing the Priority Status……………………………………………………….65 7.6 Scan………………………………………………………………………………………………………………………66 7.6.1 Turning Scan On or Off………………………………………………………………………………..66 7.6.2 Making a Dynamic Priority Change (Conventional Scan Only)…………………………..66 7.6.3 Deleting a Nuisance Channel………………………………………………………………………. 66 7.6.4 Restoring a Nuisance Channel…………………………………………………………………….. 67 7.7 Call Alert Paging…………………………………………………………………………………………………….. 67 7.7.1 Receiving a Call Alert Page…………………………………………………………………………. 67 7.7.2 Sending a Call Alert Page…………………………………………………………………………….67
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7.8 Recent Calls………………………………………………………………………………………………………….. 68 7.8.1 Viewing Recent Calls………………………………………………………………………………….. 69 7.8.2 Instant Recall…………………………………………………………………………………………….. 69 7.8.2.1 Saving and Playback Calls……………………………………………………………….69
7.9 In-Call User Alert……………………………………………………………………………………………………. 71 7.10 Emergency Operation…………………………………………………………………………………………….71
7.10.1 Special Considerations for Emergency Operation…………………………………………. 72 7.10.2 Emergency Keep-Alive……………………………………………………………………………… 72 7.10.3 Exiting Emergency Operation…………………………………………………………………….. 72 7.10.4 Exiting Emergency as Supervisor (Trunking Only)………………………………………… 72 7.10.5 Sending an Emergency Alarm……………………………………………………………………. 73 7.10.6 Sending an Emergency Call (Trunking Only)…………………………………………………73 7.10.7 Sending An Emergency Call With Hot Mic (Trunking Only)……………………………..74 7.10.8 Sending an Emergency Alarm with Emergency Call……………………………………… 74 7.10.9 Sending An Emergency Alarm and Call with Hot Mic…………………………………….. 75 7.10.10 Sending a Silent Emergency Alarm…………………………………………………………… 76 7.10.11 Emergency Find Me…………………………………………………………………………………76
7.10.11.1 Receiving Emergency Beacons……………………………………………………. 76 7.11 Fireground…………………………………………………………………………………………………………… 76
7.11.1 Entering Fireground Zone Channel (Conventional)……………………………………….. 77 7.11.2 Responding to Evacuation Indicator……………………………………………………………. 77 7.12 Sending Evacuation Tone……………………………………………………………………………………….78 7.13 Tactical Public Safety (Conventional Only)………………………………………………………………..78 7.13.1 Using TPS Normal Transmission…………………………………………………………………78 7.13.2 Using TPS Emergency Transmission………………………………………………………….. 78 7.14 Fall Alert (Man Down)……………………………………………………………………………………………. 79 7.14.1 Radio Alerts When Fall Alert is Triggered……………………………………………………..79 7.14.2 Testing Fall Alert………………………………………………………………………………………. 80 7.14.3 Exiting Fall Alert……………………………………………………………………………………….. 80 7.14.4 Re-Initiating Fall Alert ………………………………………………………………………………..80 7.15 Automatic Registration Service………………………………………………………………………………..80 7.15.1 Selecting or Changing the ARS Mode…………………………………………………………. 81 7.15.2 User Login Feature…………………………………………………………………………………… 81
7.15.2.1 Logging In as a User…………………………………………………………………….. 81 7.15.2.2 Logging Out………………………………………………………………………………….82 7.16 Text Messaging Service………………………………………………………………………………………… 83 7.16.1 Accessing the Messaging Features…………………………………………………………….. 83 7.16.2 Composing and Sending a New Text Message……………………………………………..83 7.16.3 Sending a Quick Text Message………………………………………………………………….. 84
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7.16.4 Priority Status and Request Reply of a New Text Message……………………………. 85 7.16.4.1 Appending a Priority Status to a Text Message………………………………… 85 7.16.4.2 Removing a Priority Status from a Text Message………………………………86 7.16.4.3 Appending a Request Reply to a Text Message………………………………..86 7.16.4.4 Removing a Request Reply from a Text Message……………………………..86 7.16.4.5 Appending a Priority Status and a Reply Request to a Text Message…. 86 7.16.4.6 Removing a Priority Status and a Reply Request from a Text Message………………………………………………………………………………………………87 7.16.4.7 Receiving a Text Message……………………………………………………………..87 7.16.4.8 Viewing a Text Message from the Inbox………………………………………….. 87 7.16.4.9 Replying to a Received Text Message……………………………………………..88 7.16.4.10 Accessing the Drafts Folder…………………………………………………………. 89 7.16.4.11 Sent Text Messages…………………………………………………………………… 89 7.16.4.12 Deleting a Text Message…………………………………………………………….. 90 7.16.4.13 Deleting All Text Messages…………………………………………………………..90
7.17 ASTRO 25 Advanced Messaging Solution……………………………………………………………….. 91 7.17.1 Two-Factor Authentication…………………………………………………………………………. 91 7.17.1.1 Logging in using the Two-Factor Authentication……………………………….. 91 7.17.1.2 Logging out of Two-Factor Authentication……………………………………….. 92 7.17.2 Sending a Query………………………………………………………………………………………. 93 7.17.3 Receiving a Query……………………………………………………………………………………. 94
7.18 Secure Operations…………………………………………………………………………………………………94 7.18.1 Selecting Secure Transmissions………………………………………………………………….94 7.18.2 Selecting Clear Transmissions ………………………………………………………………….. 94 7.18.3 Managing Encryption………………………………………………………………………………… 95 7.18.3.1 Loading Encryption Keys………………………………………………………………. 95 7.18.3.2 Multikey Feature……………………………………………………………………………95 7.18.3.3 Selecting Encryption Keys…………………………………………………………….. 96 7.18.3.4 Selecting Keysets………………………………………………………………………….96 7.18.3.5 Erasing Encryption Keys……………………………………………………………….. 97 7.18.3.6 Requesting an Over-the-Air Rekey…………………………………………………. 97 7.18.3.7 MDC OTAR (Conventional Only)……………………………………………………. 98 7.18.3.8 Infinite UKEK Retention………………………………………………………………… 98 7.18.3.9 Hear Clear …………………………………………………………………………………..98
7.19 Radio Lock……………………………………………………………………………………………………………99 7.19.1 Enabling or Disabling Radio Lock (Secure Radios Only)…………………………………99 7.19.2 Changing the Radio Lock Password…………………………………………………………….99 7.19.3 Changing the Tactical Inhibit Password………………………………………………………100
7.20 Radio Stun and Kill……………………………………………………………………………………………… 100 7.20.1 Radio Stun…………………………………………………………………………………………….. 100
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7.20.1.1 Using Radio Stun……………………………………………………………………….. 101 7.20.2 Radio Kill ……………………………………………………………………………………………….101
7.20.2.1 Using Remote Kill to Kill Another Radio………………………………………….101 7.20.2.2 Using Direct Kill to Kill Your Own Radio………………………………………….102 7.21 Radio Inhibit………………………………………………………………………………………………………..102 7.22 GPS or GNSS …………………………………………………………………………………………………….102 7.22.1 GPS Performance Enhancement……………………………………………………………….103 7.22.2 Outdoor Location Feature………………………………………………………………………… 103 7.22.3 Location Format……………………………………………………………………………………… 103 7.22.4 MGRS Coordinates………………………………………………………………………………….104 7.22.5 Accessing the Outdoor Location Feature…………………………………………………….104 7.22.6 Selecting Location Format……………………………………………………………………….. 105 7.22.7 Saving a Waypoint………………………………………………………………………………….. 105 7.22.8 Viewing a Saved Waypoint………………………………………………………………………. 105 7.22.9 Editing the Alias of a Waypoint…………………………………………………………………. 106 7.22.10 Editing the Coordinates of a Waypoint………………………………………………………106 7.22.11 Deleting a Single Saved Waypoint……………………………………………………………107 7.22.12 Deleting All Saved Waypoints………………………………………………………………….108 7.22.13 Measuring the Distance and Bearing from a Saved Waypoint…………………….. 108 7.22.14 Location Feature in Emergency Mode……………………………………………………… 108 7.22.15 Peer-Location on the Display (ASTRO Conventional)………………………………… 109 7.23 Mission Critical Geofence (ASTRO 25 Trunking)…………………………………………………….. 109 7.23.1 Entering the Geofence Area…………………………………………………………………….. 110 7.23.2 Mission Critical Geofence………………………………………………………………………… 110 7.23.3 Entering Mission Critical Geofence…………………………………………………………….110 7.23.4 Exiting Mission Critical Geofence……………………………………………………………… 111 7.24 Trunking System Controls …………………………………………………………………………………… 111 7.24.1 Operating in Failsoft System……………………………………………………………………..111 7.24.2 Out-of-Range Radio…………………………………………………………………………………111 7.24.3 SmartConnect………………………………………………………………………………………… 112 7.24.4 Site Trunking Feature……………………………………………………………………………… 112 7.24.5 Locking and Unlocking a Site…………………………………………………………………….112 7.24.6 Viewing the Current Site………………………………………………………………………….. 113 7.24.7 Changing the Current Site……………………………………………………………………….. 113 7.25 Mission Critical Wireless Bluetooth® Wireless Technology ………………………………………. 113 7.25.1 Pairing with Low Frequency-Motorola Proximity Pairing (LF-MPP) Feature……..114 7.25.2 PIN Authentication in Pairing……………………………………………………………………. 114 7.25.2.1 Pairing the Authentication PIN when Receiving a Pairing Request……. 115 7.25.2.2 Pairing the Authentication PIN with the Generated Numeric PIN………. 115
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7.25.3 Viewing and Clearing the Bluetooth Device Information………………………………..116 7.25.4 Editing the Bluetooth Friendly Name…………………………………………………………. 117 7.25.5 Pairing with LEX Handheld………………………………………………………………………. 117 7.25.6 Responder Alert Sensors………………………………………………………………………….118
7.25.6.1 Holster Sensor…………………………………………………………………………… 118 7.25.6.2 Weapon Fired Sensor…………………………………………………………………. 118 7.25.6.3 Vest Pierced Sensor…………………………………………………………………… 118 7.25.6.4 Low Battery Notification………………………………………………………………. 119 7.25.6.5 Disabling the Sensor…………………………………………………………………… 119 7.26 ASTRO 25 (P25) Programming Over Project 25 (POP25)………………………………………… 120 7.26.1 Responding to the Notification of Upgrade…………………………………………………. 120 7.27 Voice Announcement …………………………………………………………………………………………..121 7.28 Site Selectable Alerts (ASTRO 25 Trunking) …………………………………………………………..121 7.28.1 Sending SSA Notification to Single Site………………………………………………………121 7.28.2 Sending SSA Notification to Single Site by Manual Entry………………………………122 7.28.3 Sending SSA Notification to All Sites………………………………………………………….122 7.28.4 Sending SSA Notification to All Available Sites…………………………………………… 123 7.28.5 Stopping SSA Notification of a Single Site…………………………………………………..123 7.28.6 Stopping SSA Notification of a Single Site by Manual Entry…………………………..124 7.28.7 Stopping SSA Notification of All Sites…………………………………………………………125 7.28.8 Stopping SSA Notification of All Available Sites………………………………………….. 125 7.29 Wi- Fi…………………………………………………………………………………………………………………. 125 7.29.1 Turning Wi-Fi On or Off…………………………………………………………………………….126 7.29.2 Selecting WiFi Network…………………………………………………………………………….126 7.29.3 Checking the Wi-Fi Configuration and Status of the Radio…………………………….126 7.30 Utilities………………………………………………………………………………………………………………. 127 7.30.1 Using the Flip Display……………………………………………………………………………… 127 7.30.2 Selecting a Basic Zone Bank……………………………………………………………………. 127 7.30.3 Selecting the Power Level……………………………………………………………………….. 128 7.30.4 Selecting a Radio Profile…………………………………………………………………………..128 7.30.4.1 Selecting an Enhanced Zone Bank………………………………………………..129 7.30.5 Enabling and Disabling the Radio Alias……………………………………………………… 129 7.30.6 Controlling the Display Backlight………………………………………………………………. 129 7.30.7 Locking and Unlocking the Keypad and Controls………………………………………… 130 7.30.8 Turning the Controls and Keypad Buttons Tones On or Off………………………….. 130 7.30.9 Turning Voice Mute On or Off…………………………………………………………………… 130 7.30.10 Using the Time-Out Timer……………………………………………………………………….131 7.30.11 Time and Date Setup…………………………………………………………………………….. 131 7.30.11.1 Editing the Time and Date…………………………………………………………..131
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7.30.12 Conventional Squelch Operation…………………………………………………………….. 132 7.30.12.1 Using Conventional Squelch Operation Features………………………….. 132
7.30.13 Using the PL Defeat Feature………………………………………………………………….. 133 7.30.14 Digital PTT ID Support ………………………………………………………………………….. 133 7.30.15 Smart PTT (Conventional Only)……………………………………………………………….133 7.30.16 Transmit Inhibit…………………………………………………………………………………….. 134
7.30.16.1 Enabling Transmit Inhibition………………………………………………………..134 7.30.16.2 Disabling Transmit Inhibition………………………………………………………. 134 7.30.17 General Radio Information………………………………………………………………………134 7.30.17.1 Accessing the Radio Information………………………………………………… 135 7.30.17.2 Viewing the IP Information…………………………………………………………. 136 7.30.17.3 Viewing the Control Assignments……………………………………………….. 136 7.30.17.4 Editing the Soft ID…………………………………………………………………….. 136 7.30.18 Front Panel Programming……………………………………………………………………….137 7.30.18.1 Initiating the FPP Feature………………………………………………………….. 137 7.30.18.2 Changing Password (Optional)…………………………………………………… 138 7.30.18.3 Selecting a Channel within a Zone……………………………………………….138 7.30.18.4 Changing a Channel Parameter…………………………………………………..139 7.30.18.5 Editing Parameters…………………………………………………………………….139
Chapter 8: Accessories……………………………………………………………………………. 141 Legal and Compliance Statements………………………………………………………………142
Disclaimer…………………………………………………………………………………………………………………. 142 Declaration of Conformity……………………………………………………………………………………………. 142 Important Safety Information……………………………………………………………………………………….. 143 Notice to Users (FCC) ……………………………………………………………………………………………….. 143
FCC Licensing Information………………………………………………………………………………… 144 Applying for Canadian License…………………………………………………………………………………….. 144
Maritime Radio Use in the VHF Frequency Range……………………………………….. 145
Special Channel Assignments……………………………………………………………………………………… 145 Emergency Channel…………………………………………………………………………………………. 145 Non-Commercial Call Channel…………………………………………………………………………… 145
Operating Frequency Requirements………………………………………………………………………………145 Declaration of Compliance for the Use of Distress and Safety Frequencies……………………….. 148 Technical Parameters for Interfacing External Data Sources…………………………………………….148
Limited Warranty………………………………………………………………………………………..149
MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS…………………………………………… 149 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:……………………………………….. 149 II. GENERAL PROVISIONS:……………………………………………………………………………………….. 150 III. STATE LAW RIGHTS:…………………………………………………………………………………………….150
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IV. HOW TO GET WARRANTY SERVICE:…………………………………………………………………….150 V. WHAT THIS WARRANTY DOES NOT COVER:………………………………………………………… 150 VI. PATENT AND SOFTWARE PROVISIONS:……………………………………………………………….151 VII. GOVERNING LAW:……………………………………………………………………………………………….152 VIII. For Australia Only…………………………………………………………………………………………………152
Glossary……………………………………………………………………………………………………. 153
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MN004482A01-AK List of Tables
List of Tables
Table 1: Text Entry Modes …………………………………………………………………………………………………….. 23 Table 2: Keypad Characters ……………………………………………………………………………………………………23 Table 3: LED Indications ……………………………………………………………………………………………………….. 30 Table 4: TMS Status Icons …………………………………………………………………………………………………….. 35 Table 5: Call Type Icons …………………………………………………………………………………………………………35 Table 6: ViQi Virtual Partner Queries ………………………………………………………………………………………. 51 Table 7: Emergency Operation Scenarios …………………………………………………………………………………72 Table 8: Parameter Editing Keys ……………………………………………………………………………………………139 Table 9: VHF Marine Channel List ………………………………………………………………………………………… 146
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MN004482A01-AK Software Version
Software Version
All the features described in the following sections are supported by the software version R27.00.00 or later. See Accessing the Radio Information on page 135 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.
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MN004482A01-AK Chapter 1 : Read Me First

Chapter 1

Read Me First
This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
1.1
Notations Used in This Manual
Notations such as Warning, Caution, and Notice are used throughout the text in this publication. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.
WARNING: An operational procedure, practice, or condition and so on, which may result in injury or death if not carefully observed.
CAUTION: An operational procedure, practice, or condition and so on, which may result in damage to the equipment if not carefully observed.
NOTE: An operational procedure, practice, or condition and so on, which is essential to emphasize.

The following special notations identify certain items.

Example Home button or Phon Phone

Description Buttons and keys are shown in bold print or as an icon.
Menu entries are shown similar to the way they appear on the display of the radio. This means “Press the right side of the 4-Way Navigation Button”.

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MN004482A01-AK Chapter 1 : Read Me First
1.2
Radio Care
Proper radio usage and care ensure efficient operation and long life of the product. CAUTION: Use the radio according to the following recommendations and warnings. · Your radio casing has a vent port for pressure equalization in the radio. Never poke this vent with objects such as needles, tweezers, or screwdrivers. Poking the vent could create leak paths into the radio and the radio submergibility will be lost.
A
· Never obstruct or cover the vent port, even with a label. · Ensure that no oily substances come in contact with the vent port. · Your radio is designed to be submerged to a maximum depth of 2 meters, with a maximum
submersion time of 4 hours. Exceeding either maximum limit may result in damage to the radio. · Elastomer seals used in portable radios age with time and environmental exposure. To ensure the waterseal integrity of the radio, Motorola Solutions recommends that radios be checked annually as a preventive measure. The disassembly, test, and reassembly procedures along with necessary test equipment are available in the Service Manual. · If the radio battery contacts are exposed to water without the battery attached, dry and clean the radio battery contacts before attaching a battery to the radio. Turn the radio over with the battery contact facing down and shake the radio so any trapped water can escape. A short circuit of the contacts could occur if they are not dried properly. · If the radio has been submerged in water, shake the radio to remove any water that is trapped inside the speaker grille and microphone port. Otherwise, the water decreases the audio quality of the radio. · If an accessory is not attached to the radio, ensure that the accessory connector cover is attached to the radio side accessory connector. · If the radio is submerged or exposed to a high force water spray, such as from a hose, remove the accessory or accessory connector cover immediately and ensure that no water is forced into the accessory connector/radio interface. Rinse and dry the area and re-attach the accessory or accessory connector cover if leakage occurs.
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MN004482A01-AK Chapter 1 : Read Me First
· If the radio is exposed to a corrosive environment, such as salt water or corrosive gases or liquids, rinse and clean the radio immediately to prevent damage to radio materials, especially plated surfaces. Remove the battery and the antenna before cleaning.
· Do not disassemble the radio as you could damage radio seals and result in leak paths into the radio. Any radio maintenance should be performed only by a qualified radio technician.
· Only Underwriter Laboratory (UL) approved service centers can open and service UL certified radios. Opening or repairing at unauthorized locations invalidates hazardous location rating of the radio.
· Do not pound, drop, or throw the radio unnecessarily. · Turn off the radio when charging the radio using a wall-mounted charger. Otherwise, the Fall
Alert and Emergency may be accidentally triggered. · When cleaning the radio, do not use a high-pressure jet spray as this may exceed the depth
pressure and cause water to leak into the radio.
1.2.1
Cleaning Your Radio
CAUTION: Do not use solvents or disinfectants to clean your radio as these chemicals may permanently damage the radio housing, seals, and adhesives. To clean the external surfaces of your radio, follow the procedure described next.
Procedure: 1 Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution). 2 Apply the solution sparingly with a stiff, non- metallic, shortbristled brush, making sure that excess detergent does not get entrapped near the connectors, controls, or crevices. Rinse and then dry the radio thoroughly with a soft, lint-free cloth. 3 Clean battery contacts with a lint-free cloth to remove dirt or grease.
1.2.2
Cleaning the External Surface of the Radio
Prerequisites: CAUTION: Do not use solvents to clean your radio. Spirits may permanently damage the radio housing. Do not submerge the radio in detergent solution.
Procedure: 1 Combine 1 teaspoon of mild dishwashing detergent to 1 gallon of water (0.5% solution). 2 Apply the solution sparingly with a stiff, non- metallic, short-bristled brush, ensuring that excess detergent does not get entrapped near the connectors, controls, or crevices. 3 Dry the radio thoroughly with a soft, absorbent, lint-free cloth. 4 Ensure that no water remains entrapped near the connectors, cracks, or crevices.
1.2.3
Radio Service and Repair
Proper repair and maintenance procedures ensure efficient operation and long life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition.
16

MN004482A01-AK Chapter 1 : Read Me First A nationwide service organization is provided by Motorola Solutions to support maintenance services. Through its maintenance and installation program, Motorola Solutions makes the finest service available to those desiring reliable continuous communications on a contract basis. For a contract service agreement, contact your nearest Motorola Solutions service or sales representative, or an authorized Motorola Solutions dealer. 1.3
Battery Recycling and Disposal
In the U.S. and Canada, Motorola Solutions participates in the nationwide Call2Recycle program for battery collection and recycling. Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, go to http://www.call2recycle.org/ or call 1-800-8BATTERY. This website and telephone number also provide other useful information concerning recycling options for consumers, businesses, and governmental agencies. 1.4
What Your Dealer or System Administrator Can Tell You
If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system administrator for the correct radio settings. You can consult your dealer or system administrator about the following: · Is your radio programmed with any preset conventional channels? · Which buttons have been programmed to access other features? · What optional accessories may suit your needs?
NOTE: Specifications may vary for different radio models. Contact your system administrator for more information.
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MN004482A01-AK Chapter 2 : Preparing Your Radio for Use
Chapter 2
Preparing Your Radio for Use
This section provides instructions to prepare your radio for use.
2.1
Charging the Battery
Prerequisites: WARNING: To avoid a possible explosion: · Do not replace the battery in any area labeled hazardous atmosphere. · Do not discard batteries in a fire.
When and where to use: Motorola Solutions-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola Solutions-authorized batteries and chargers available for use with your radio, see Accessories on page 141.
NOTE: When charging a battery attached to a radio, the radio must be turned off.
Procedure: To charge the battery, place the battery (with or without the radio) in a Motorola Solutionsapproved charger. The LED on the charger indicates the charging progress. For more information, see the Charger User Guide.
2.2
Attaching the Battery
If your radio is preprogrammed with volatile-key retention, the encryption keys are retained for approximately 30 seconds after battery removal. Check with your dealer or system administrator for more information. You can view the status of the battery if the radio is using an IMPRES battery.
NOTE: User is notified if radio detects non-Motorola Solutions battery upon powering up, charging, or removing from the charger. This feature is applicable for IMPRES and Non-IMPRES battery. When the radio is attached with the non-Motorola Solutions battery, a tone sounds, display shows Unknown Battery temporarily, and battery indicator is not shown in the radio display. Battery menu screen displays Unknown Battery permanently and IMPRES battery information is not shown on the radio display.
Procedure: 1 Slide the battery into the radio frame until the side latches click into place. 2 To remove the battery, turn the radio off. Squeeze the release latches at the bottom of the battery until the battery releases from the radio.
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MN004482A01-AK Chapter 2 : Preparing Your Radio for Use
2.3
Attaching the Antenna
Prerequisites: Ensure the radio is turned off before attaching the antenna.
Procedure: 1 Set the antenna in the receptacle. 2 Turn the antenna clockwise to attach to the radio. 3 To remove the antenna, turn the antenna counterclockwise. NOTE: When removing the antenna, ensure that the radio is turned off.
2.4
Removing and Attaching the Accessory Connector Cover
The accessory connector is on the antenna side of the radio. It is used to connect accessories to the radio.
NOTE: To prevent damage to the connector, shield it with the connector cover when not in use.
Procedure: 1 To remove the accessory connector cover, rotate the thumbscrew counterclockwise until it disengages from the radio. NOTE: If the thumbscrew is too tight, use an allen wrench to loosen it.
2 Rotate and lift the connector cover to disengage it from the radio. 3 To attach the accessory connector cover, insert the hooked end of the cover into the slot above
the connector. 4 Press the top of the cover downward to seat it in the slot. 5 Tighten by rotating the thumbscrew clockwise by hand.
2.5
Using the Carry Holder
Procedure: 1 Position the radio within the carry holder with the main speaker facing outward. 2 Slide the radio down into the carry holder until it clicks in place. 3 To remove the radio from the carry holder, place the tip of your fingers on the ledge of the carry holder. 4 Push at the bottom of the radio until the radio is released from it.
2.6
Turning On the Radio
Procedure: 1 Rotate the On/Off/Volume Control Knob clockwise until you hear a click.
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MN004482A01-AK Chapter 2 : Preparing Your Radio for Use
· If the power-up test is successful, you see a splash screen on the radio display, followed by the Home screen and the Codeplug Alias.
· If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code). NOTE: If the radio fails to power-up after repeating a few times, record the Error XX/YY code and contact your dealer. Codeplug Alias feature is enabled through Customer Programming Software (CPS) configuration to display the codeplug alias as a temporary text during power on.
2 To turn off the radio, rotate the On/Off/Volume Control Knob counterclockwise until you hear a click.
2.7
Adjusting the Volume
Procedure: 1 To increase the volume, rotate the On/Off/Volume Control Knob clockwise. 2 To decrease the volume, rotate the knob counterclockwise.
20

Chapter 3
Radio Controls
This chapter explains the buttons and functions to control the radio.
3.1
Radio Parts and Controls

1

14

2

13

3

4 12

5

11

6

10

9

7

8

15

16

17

25

18

24

19

23

20

21

22

8

1

Antenna

2

LED Indicator

MN004482A01-AK Radio Controls
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MN004482A01-AK Chapter 3 : Radio Controls

3*

Top (Orange) Button

This button is usually programmed as the Emergency button.

4

Microphone

5

Accessory Connector

6

Home Button

Press to return to the Home screen.

7

4-Way Navigation Buttons

Use these buttons for list scrolling and navigating around the menu hierarchy.

8

Battery Latch

9

Keypad

Use the keypad to enter alphanumeric characters for dialing, contact entries, and text

messages.

10

Data Feature Button

Press to enter the Text Messaging Service feature screen.

Press and hold to enter the Inbox menu.

11

Menu Select Buttons

Press to enter the menu corresponding to the button.

12

Main Display

13*

3-Position A/B/C Switch

This switch is usually programmed for zone selection.

14

On/Off/Volume Control Knob

Rotate clockwise until you hear a click to turn on the radio.

Rotate counterclockwise until you hear a click to turn off the radio.

Rotate clockwise to increase the volume.

Rotate counterclockwise to decrease the volume.

15*

16-Position Select Knob

This knob is usually programmed for channel selection.

16*

2-Position Concentric Switch

This switch is usually programmed to enable or disable secure operation.

17

Top Display

18*

Top Side (Select) Button

Use this programmable button to access a preprogrammed function or enable or

disable a feature.

19

Push-to-Talk (PTT) Button

Press and hold to talk in simplex calls or to initiate a group call, release it to listen.

20*

Side Button 1

Use this programmable button to access a preprogrammed function or enable or

disable a feature.

• These radio controls/buttons are programmable. 22

MN004482A01-AK Chapter 3 : Radio Controls

21*

Side Button 2

Use this programmable button to access a preprogrammed function or enable or

disable a feature.

22

Battery

23

Bluetooth Pairing Location Indicator

24

Main Speaker

25

Microphone

3.2
Keypad
Your radio uses icons to indicate the selected text entry mode.

Table 1: Text Entry Modes

Icon

Description Text entry is in hexadecimal mode.

Text entry is in numeric mode.

The first character of the text entry is capitalized.

Text entry is in normal text mode.

Text entry is in uppercase mode.

Text entry is in lowercase mode.

Text entry is in lowercase with predicted words shown at the bottom of the screen.

Text entry is in mixed case and with predicted words shown at the bottom of the screen.
Text entry is in uppercase with predicted words shown at the bottom of the screen.

Depending on the selected mode, each key press generates a different character of the alphabet.

Table 2: Keypad Characters

Key 1 key 2 key
3 key

Mode Numeric/Uppercase/Lowercase Hexadecimal Mode Numeric Uppercase Lowercase Hexadecimal Numeric Uppercase

Output 1 . , ? ! ; @ _ – * # & $ / + = ” ` ( ) 1 2 A B C a b c 2 A B C 3 D E F

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MN004482A01-AK Chapter 3 : Radio Controls

Key 4 key 5 key 6 key 7 key 8 key 9 key 0 key * key # key

Mode Lowercase Hexadecimal Numeric Uppercase Lowercase Numeric Uppercase Lowercase Numeric Uppercase Lowercase Numeric Uppercase Lowercase Numeric Uppercase Lowercase Numeric Uppercase Lowercase Numeric or Hexadecimal Uppercase or Lowercase
Numeric, Uppercase, or Lowercase Numeric, Uppercase, or Lowercase

Output d e f 3 D E F 4 G H I g h i 5 J K L j k l 6 M N O m n o 7 P Q R S p q r s 8 T U V t u v 9 W X Y Z w x y z 0 Toggles between mixed case mode, uppercase mode, and lowercase mode. Space
Toggles between numeric and letter mode.

3.3
Programmable Features
Your system administrator can program the programmable buttons as shortcuts to radio functions or preset channels/groups depending on the duration of a button press. Some functions can also be programmed to the radio switches.
3.3.1
Assignable Radio Functions
Bluetooth On/Off Toggles Bluetooth between on and off.
Bluetooth Configuration Allows you to access the Bluetooth menu.

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MN004482A01-AK Chapter 3 : Radio Controls
Bluetooth Audio Reroute Toggles the audio route between the radio speaker or the Remote Speaker Microphone and the Bluetooth headset.
Bluetooth Headset PTT Keys up the Bluetooth Headset microphone.
Bluetooth Data Devices Pairs your radio with other data devices for data transfer.
Bluetooth Clear All Pairing Clears all Bluetooth pairing information on your radio.
Bluetooth Inquiry On/Off Enables the Bluetooth Search feature.
Bluetooth Discoverable On/Off Enables the visibility of your radio to other Bluetooth devices.
Call Alert Allows your radio to function like a pager, or to verify if a radio is active on the system.
Call Response Allows you to answer a private call.
Channel Selects a channel.
Contacts Allows you to access the Contacts menu.
Dynamic ID (Conventional Only) Allows you to edit the ASTRO Individual ID and/or MDC Primary ID of the radio.
NOTE:
· If the Dynamic ID menu key is not pre-programmed in the radio, use dongle to display the menu key. Press the menu key and enter the password to view or edit the ASTRO Individual ID and/or MDC Primary ID of the radio.
· If the password is not pre-programmed, press the menu key to directly view or edit the ASTRO Individual ID and/or MDC Primary ID of the radio.
Dynamic Priority (Conventional Only) Allows any channel in a Scan List (except for a Priority-One channel) to temporarily replace the Priority-Two channel.
Emergency Depending on the programming, initiates or cancels an emergency alarm or call.
In-Call User Alert Allows the radio to remain muted to affiliated talkgroup calls while operating on the current Trunking Personality or conventional channel.
Internet Protocol Address Displays the Internet Protocol (IP) address, device name, and status of the radio.
Location Displays the current location (latitude, longitude, time, and date), and also the distance and bearing to another location, or toggles GPS/Location between on and off.
Fall Alert Clear Allows you to clear the Fall Alert mode alarm and exit Fall Alert feature.
Message Allows you to access the message list.
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MN004482A01-AK Chapter 3 : Radio Controls
Mode Select Long press ­ Assigns the current zone and channel to a programmable button.
Short press ­ Changes to the preset Mode Select zone and channel.
Monitor (Conventional Only) Monitors a selected channel for all radio traffic until the function is disabled.
Multiple Private Line (Conventional Only) Allows you to access the Multiple Private Line lists.
Nuisance Delete Temporarily removes an unwanted channel, except for priority channels and the designated transmit channel from the scan list.
Phone Call Allows you to make and receive calls similar to standard phone calls.
Private Call (Trunking Only) Allows a call from one individual radio to another.
Private Line Defeat (Conventional Only) Overrides any coded squelch (DPL or PL) that is preprogrammed to a channel.
Priority Dispatch Allows you to call the dispatcher on a different talkgroup.
Query Launches a list of predefined short text messages only after logging in with Two-Factor Authentication.
Radio Profiles Allows you to access a set of preprogrammed visual and audio settings of the radio.
Recent Calls Allows you to view the recent call history of your radio.
Rekey Request Notifies the dispatcher that a new encryption key is needed.
Remote Monitor Enables the system administrator to remotely command a targeted radio.
Repeater Access Button (RAB) (Conventional Only) Allows you to manually send a repeater access codeword.
Reprogram Request (Trunking Only) Notifies the dispatcher that a new dynamic regrouping assignment is needed.
Request-To-Talk (Conventional Only) Notifies the dispatcher that you want to send a voice call.
Scan Short press ­ Toggles the scan function between on and off.
Long press ­ Enables Scan List Programming and selects the scan list for editing.
Secure Transmission Select Toggles secure transmission between on and off.
Selective Call (Conventional Only) Calls an assigned radio.
Site Display/Search (Trunking Only) Short press ­ Displays the current site ID and Received Signal Strength Indicator (RSSI) value.
Long press ­ Performs site search for Automatic Multiple Site Select (AMSS) or SmartZone operation (long press).
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MN004482A01-AK Chapter 3 : Radio Controls
Site Lock/Unlock (Trunking Only) Allows your radio to lock onto a specific site.
Status (Trunking Only) Sends data calls to the dispatcher about a predefined status.
Talkaround/Direct (Conventional Only) Toggles between using a repeater or communicating directly with another radio.
Talkgroup (Conventional Only) Initiates a call to a preprogrammed group of radios.
Text Messaging Service (TMS) Allows you to access the Text Messaging Service (TMS) menu.
TMS Quick Text Selects a predefined message.
User Allows you to log on to the server with a personally identifiable user name.
Virtual Partner Enables the Virtual Partner feature and allows you to perform queries using ViQi.
Zone Select Selects a zone from the switch.
Basic Zone Bank Toggles between Basic Zone Bank 1 and Basic Zone Bank 2.
Enhanced Zone Bank Provides access from up to 75 zones by toggling between 25 banks (A, B, … X or Y) of three zones.
Wi-Fi® Toggles Wi-Fi on or off.
3.3.2
Assignable Settings or Utility Functions
Keypad/Controls Lock Locks or unlocks the keypad, programmable buttons, switches, or rotary knobs.
Light/Flip Press the button to toggle the display backlight on and off; press and hold the button to reverse the content of the top display.
TX Power Level Toggles the transmit power level between high and low.
Voice Announcement Audibly indicates the current feature mode, zone, or channel that you have been assigned to.
Voice Mute Toggles the voice transmission between mute and unmute.
Volume Set Tone Sets the volume set tone.
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MN004482A01-AK Chapter 4 : Status Indicators

Chapter 4

Status Indicators
This section explains the status indicators of the radio.
4.1
Battery Charge Status
Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry.
Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication. Features such as Wi- Fi and LTE are temporarily suspended.
When the Battery Protection Mode is active, you receive a notification. You can dismiss the Battery Protect Mode notification by tapping Close on the dialog box. The top display will switch between zones/channel information and Battery Protect Mode string.
Battery Protection Mode will end when the battery level or the temperature has returned to normal. A notification will appear on the front display indicating that LTE and Wi-Fi services have been restored. You can press Close to dismiss the notification or the dialog box will close itself after 3 minutes. The top display notification will also disappear.
4.1.1
Fuel Gauge Icons
The fuel gauge icon indicates the battery level of your radio.

Gauge

Battery Charge 76% to 100% full1

Top Display:

Top Display:

51% to 75%1

Top Display:

26% to 50%1

1 This is applicable for IMPRES battery operation only. 28

Gauge Top Display:
Top Display:

Battery Charge 11% to 25%1

MN004482A01-AK Chapter 4 : Status Indicators

10% or less (The gauge begins blinking at 10%)

4.1.2
Accessing the Battery Info screen
This feature displays the current capacity and charges cycles of your battery when an IMPRES battery is powering your radio. This feature must be enabled in your radio to see the information.
Procedure:
1 or to Batt. 2 Press the Menu Select button directly below Batt.
Your radio displays the following result: Charge Percentage Percentage of current battery capacity. Remaining Capacity Remaining power of the battery in mAh. Estimated Charges Number of charges cycles the battery has gone through.
3 To return to the Home screen, press the Menu Select button directly below Exit.
4.1.3
HAZLOC Battery Type Detection
This feature alerts you when there is a HAZLOC certification mismatch between the radio and the battery. This feature supports IMPRES batteries only. During power-up, the following scenarios occurs if there is a mismatch: · The radio continuously displays Wrong Battery with red intelligent backlight. · The radio Voice Announcement announces the programmed Wrong Battery. · The battery icon blinks continuously. · A repetitive tone sounds.

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MN004482A01-AK Chapter 4 : Status Indicators

· Red LED blinks continuously.
NOTE: The radio alerts you when NNTN8921 and NNTN8930 batteries are attached to the radio as these batteries are not supported. The radio requires a HAZLOC-certified and compatible battery by default.
The radio does not display any indication when the radio is connected to the charger or when the radio and battery is UL certified. Refer to the radio UL Manual for a list of battery which is UL certified with the radio.
Check with your dealer or system administrator for more information.

4.2
LED Indications
The LED indications represent the operational status of your radio. A qualified technician can permanently disable the LED indication by preprogramming it.

Table 3: LED Indications

Indication Solid red

Status Radio is transmitting.

Blinking red Double blinking red

Radio is transmitting at low battery condition or detects an incompatible battery.
Radio is transmitting an emergency alarm or call.

Rapid blinking red Solid yellow

Radio has failed the self-test upon powering up or encountered a fatal error.
Channel is busy in conventional mode.

Blinking yellow

Radio is receiving a secured transmission.

Solid green Blinking green Rapid blinking green

Radio is powering up or is on a non-priority channel while in the Scan List Programming mode.
Radio is receiving an individual or telephone call or is on a Priority-Two channel while in the Scan List Programming mode.
Radio is on a Priority-One channel while in the Scan List Programming mode.

4.3
Status Icons
Your LCD display of your radio shows radio status, text entries, and menu entries. The top two display rows contain color icons that indicate radio operating conditions.
Selected icons are also shown on the first row of the 112 x 32 pixel top monochrome display screen of your radio.
The following icons are for the front display screen unless indicated otherwise.

Icon

Description Radio is receiving a call or data.

30

Icon Top Display: Top Display:
Top Display: Top Display: Top Display: Top Display: Top Display:

Description

MN004482A01-AK Chapter 4 : Status Indicators

Radio is transmitting a call or data.

Radio has received an Individual Call.
For IMPRES battery operation only ­ the icon shown indicates the charge remaining in the battery. For all battery operation ­ the icon blinks when the battery is low.
The number of bars displayed represents the received signal strength for the current site (trunking only). The more stripes in the icon, the stronger the signal.
The radio has roamed to and is currently registered to a foreign system.
Direct On
Radio is configured for direct radio-to-radio communication (during conventional operation only). Off Radio is connected with other radios through a repeater. Selected channel is being monitored (during conventional operation only).
In-Call User Alert feature is enabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is activated.
31

MN004482A01-AK Chapter 4 : Status Indicators Icon or Top Display: or
Top Display:

Description When the radio displays L, the radio is set at Low power. When the radio displays H, the radio is set at High power.
Radio is scanning a scan list.

Top Display: Top Display:
Top Display:

Blinking dot Radio detects activity on channel designated as Priority-One.
Steady dot Radio detects activity on channel designated as Priority-Two.
Radio is in the view or program mode. On steady
View mode Blinking
Program mode
The vote scan feature is enabled.

Top Display: Top Display:

Basic Zone Bank 1
A Radio is in Zone 1.
B Radio is in Zone 2.
C Radio is in Zone 3.
Basic Zone Bank 2
D Radio is in Zone 4.
E Radio is in Zone 5.

32

Icon Top Display:
until or Top Display:

MN004482A01-AK Chapter 4 : Status Indicators
Description F
Radio is in Zone 6.
Enhanced Zone Bank A
Contains Zone 1, Zone 2, and Zone 3, B
Contains Zone 4, Zone 5, and Zone 6, C
Contains Zone 7, Zone 8, and Zone 9, until X
Contains Zone 70, Zone 71, and Zone 72, Y
Contains Zone 73, Zone 74, and Zone 75.
On Secure operation.
Off Clear operation.
Blinking Receiving an encrypted voice call.
On AES secure operation.
Off Clear operation.
Blinking Receiving an encrypted voice call.
On Feature is enabled and GPS signal is available.
Blinking Feature is enabled, but no GPS signal is available.
User Login Indicator (IP Packet Data) On
User is associated with the radio. Blinking
Device registration or user registration with the server failed due to an invalid username or pin. Inverted User successfully logged in to the secured IP Packet Data.
Data activity is present.
Bluetooth is on and ready for Bluetooth connection.
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MN004482A01-AK Chapter 4 : Status Indicators
Icon Top Display:

Description

Top Display:

Steady Bluetooth is connected to the external Bluetooth device.
Blinking Bluetooth device is disconnected.
Steady ­ Broadband network is available and connected. Blinking ­ ARS user login failed while in broadband network.
The radio is receiving broadband traffic.
The radio is transmitting broadband traffic.
The radio is receiving and transmitting broadband traffic.
Indicating ARS user logged in successfully with broadband network.
The radio is receiving broadband traffic with ARS user logged in.
The radio is transmitting broadband traffic with ARS user logged in.
The radio is receiving and transmitting broadband traffic with ARS user logged in.
On The current channel supports SmartConnect.
Inverted The current channel is connected through the SmartConnect feature.

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MN004482A01-AK Chapter 4 : Status Indicators

4.4
TMS Status Icons
The following icons appear on the radio display when you send and receive text messages.

Table 4: TMS Status Icons Icon

Description The Inbox is full.

The text message is sent.

The text message cannot be sent. The selected text message in the Inbox is not read. The selected text message in the Inbox is read.

Compose a message with normal priority and without a request for a reply.
Toggle on the “Request Reply” feature before sending the message.
Toggle on the “Priority” feature before sending the message.

Compose a message with a priority status and a request for a reply.
Indicates the index of the current message that you are viewing.

4.5
Call Type Icons
When you make or receive a call, or view selected call lists, call icons appear on the radio main display to indicate the different call types associated with an alias or ID.

Table 5: Call Type Icons

Icon

Description

Radio number.

Radio number added to a Call List.

Mobile number.

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MN004482A01-AK Chapter 4 : Status Indicators

Icon

Description Mobile number added to a Call List.

Landline phone number. Landline phone number added to a Call List. Incoming call or data. Outgoing call or data. Incoming emergency call.

4.6
Intelligent Lighting Indicators
This feature temporarily changes the backlight of the top display screen, and adds a color bar to the main display screen to help signal that a radio event has occurred. This feature temporarily changes the display backlight color and the alert text background color of the radio to help signal that a radio event has occurred.

Backlight and Bar Color Orange
Red
Green

Notification

When

Emergency Alerts Critical Alerts
Call Alerts

The radio initiates an emergency alarm or call. The radio receives an emergency alarm or call. The radio initiates the Fall Alert (Man Down) Post- Alert timer. The radio initiates Fireground Evacuation alarm. The radio battery is low. The radio is out of range. The radio enters Failsoft mode. The radio is unable to establish a full connection with the system. The radio is unable to authenticate or register with the system. The radio detects mismatch between the radio and the battery. The radio receives a private call. The radio receives a phone call. The radio receives a call alert. The radio receives a selective call. The radio enters Geofence.

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MN004482A01-AK Chapter 4 : Status Indicators

4.7
Alert Tones
Your radio uses alert tones to inform you of the condition of your radio. The following table lists these tones and when they occur.

You Hear Short, LowPitched Tone
Long, LowPitched Tone
A Group of Low-Pitched Tones Short, Medium-Pitched Tone
Long, Medium-Pitched Tone

Tone Name Radio Self Test Fail Reject Time-Out Timer Warning No ACK Received Individual Call Warning Tone Fall Alert (Man Down Entry Time-Out Timer Timed Out Talk Prohibit/PTT Inhibit Lack of Voice PTT Time out
Out of Range
Invalid Mode Busy
Valid Key-Press Radio Self Test Pass Clear Voice Priority Channel Received Emergency Alarm/Call Entry Central Echo
Volume Set Emergency Exit

Heard When radio fails its power-up self test. When an unauthorized request is made. Four seconds before time out.
When radio fails to receive an acknowledgment. When radio is in an individual call for greater than six seconds without any activity. When radio initiates Fall Alert mode.
After time out.
(When PTT button is pressed) transmissions are not allowed. When the radio ends your call after it detected there is lack of voice for 60 seconds after the PTT is pressed and hold. Your radio ends the call to enable your radio to receive calls from other radio users. The duration of this timer can be preprogrammed by a qualified radio technician. (When PTT button is pressed) the radio is out of range of the system. When radio is on an unpreprogrammed channel. When system is busy.
When a correct key is pressed. When radio passes its power-up self test. At beginning of a non-coded communication. When activity on a priority channel is received.
When entering the emergency state.
When central controller has received a request from a radio. When volume is changed on a quiet channel. When exiting the emergency state.

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MN004482A01-AK Chapter 4 : Status Indicators

You Hear A Group of MediumPitched Tones
Two Short, MediumPitched Tones Short, HighPitched Tone (Chirp) Two HighPitched Tones Ringing
Gurgle
Unique, Low-Pitched Chirp Unique, High-Pitched Chirp Incremental- Pitched Tone Decremental- Pitched Tone
A Group of Very HighPitched Tones

Tone Name Failsoft Automatic Call Back Keyfail Console Acknowledge
Received Individual Call Call Alert Sent Site Trunking Over-the-Air Programming request
Low-Battery Chirp
GPS Fails
Fast Ringing Enhanced Call Sent
Phone Call Received Dynamic Regrouping
Talk Permit
New Message
Priority Status
Bluetooth Paired Bluetooth Connected Bluetooth Unpaired Bluetooth Disconnected Fall Alert Continuous Tone

Heard When the trunking system fails. When voice channel is available from previous request. When encryption key has been lost. When status, emergency alarm, or reprogram request ACK is received. When Call Alert or Private Call is received.
When Call Alert is received by the target radio. When a SmartZone trunking system fails. When the radio receives an over-the-air programming request.
When battery is below preset threshold value.
When the GPS fails or loses signal.
When system is searching for target of Private Call. When waiting for target of Private Call to answer the call. When a land-to-mobile phone call is received. (When PTT button is pressed) a dynamic ID has been received. (When PTT button is pressed) is verifying with the system for accepting its transmissions. When a new message is received.
When a priority message is received.
When Bluetooth accessory is paired with the radio. When Bluetooth accessory is connected to the radio.
When Bluetooth accessory is unpaired from the radio. When Bluetooth accessory is disconnected from the radio. When radio is in Fall Alert mode and prepares to transmit Emergency Alarm when the timer of this alarm ends.

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MN004482A01-AK Chapter 4 : Status Indicators

You Hear
Unique Low-High Tone Unique High-Low Tone

Tone Name Critical Fall Alert Continuous Tone
Enhanced Zone Bank Up

Heard
When radio is in Fall Alert Enhanced mode and prepares to transmit Emergency Alarm when the timer of this alarm ends.
When EZB Up button is pressed to scroll the Enhance Zone Bank up.

Enhanced Zone Bank Down

When EZB Down button is pressed to scroll the Enhance Zone Bank down.

4.8
Phone Call Displays and Alerts
The following phone call displays and alerts appears on the radio display when you make and receive phone calls. The radio also uses alert tones to indicate the current status.

You Hear A Long Tone
A Busy Tone ­
A HighPitched Tone

You See No phone
Phone busy Phone busy No acknowledge ­

When
You press the PTT button and the phone system is not available.
The phone system is busy.
When a channel is not available.
The call is not acknowledged.
When you release the PTT button.

Notes
Press to hang up. The radio returns to the Home screen.
Press to exit the phone mode and try your call later. The radio automatically connects when a channel opens.
Press to hang up. The radio returns to the Home screen. The radio indicates to the landline party that the caller may begin talking.

NOTE: You have the option of sending additional digits (overdial), such as an extension number, credit card, or PIN numbers to the phone system. If the radio is preprogrammed for live overdial, every digit entered after the call is connected, is sent to the phone system. If the radio is preprogrammed for buffered overdial, the digits pressed are entered into memory and then sent when the PTT button is pressed. Press the PTT button to send either digits or voice, but not both at the same time.

4.9
Display Color Change On Channel
This feature provides visual channel identification for users to have a quick visual recognition on a particular channel.
Your radio must be preprogrammed to allow you to use this feature.
When changing channels, the radio backlight on top display, radio keypad, and accessories (DRSM or keypad Mic) changes to the preprogrammed color.

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MN004482A01-AK Chapter 4 : Status Indicators The radio backlight on top display changes to white and if connected to accessories, the DRSM backlight changes to white and the keypad mic backlight changes to green for the following scenarios: The backlight on top display and keypad changes to white. If connected to DRSM, the DRSM backlight changes to white for the following scenarios: · When changing to or powering up on invalid channels such as unprogrammed channels, receiver
frequency error channel and blank channels · The radio is in radio stun or radio lock mode For hard key zeroize, key loading, and scan list programming, the backlight follows the home channel backlight color.
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MN004482A01-AK General Radio Operation
Chapter 5
General Radio Operation
This chapter explains the general operations of your radio.
5.1
Selecting a Zone
When and where to use: A zone is a group of channels. NOTE: Any reference to Zone Select Switch refers to Zone Select using the Menu.
Do one of the following to select a radio channel. You can use these options interchangeably depending on your preference and the programmed functions.
Procedure: · Select a zone using the preprogrammed Zone (3-Position A/B/C) switch: a. Move the preprogrammed Zone (3-Position A/B/C) switch to the position of the required zone. If the zone number entered is unprogrammed, the display shows Invalid entry. Repeat this step.
· Select a zone using the radio menu Zone:
a. or to Zone and press the Menu Select button directly below Zone. b. or to the required zone, or use the keypad to enter the zone number.
If the zone number entered is unprogrammed, the display shows Invalid entry. Repeat this step.
c. Press the Menu Select button directly below Sel to confirm the displayed zone. · Select a zone using the radio menu ZnUp or ZnDn:
a. or to ZnUp or ZnDn. b. Press and hold the Menu Select button directly below ZnUp or ZnDn until the required zone
appears. Positions of ZnUp and ZnDn on the display may differ each time you release the Menu Select button. Read carefully before you press.
5.2
Selecting a Radio Channel
When and where to use: A channel is a group of radio characteristics, such as transmit/receive frequency pairs. Do one of the following to select a radio channel. You can use the options interchangeably depending on your preference and the programmed functions.
Procedure: · Select a channel using the preprogrammed 16­Position Select Knob to the desired channel. a. Rotate the preprogrammed 16­Position Select Knob to the desired channel.
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MN004482A01-AK Chapter 5 : General Radio Operation
· Select a channel using the radio menu Chan :
a. or to Chan. b. Press the Menu Select button directly below Chan . c. or to the required channel or use the keypad to enter the channel number.
If the channel number entered is unprogrammed, the display shows Invalid entry. Repeat this step.
d. Press the Menu Select button directly below Sel to confirm the selected channel. · Select a channel using the radio menu Channel Up or Channel Down:
a. or to ChUp or ChDn. b. Press the Menu Select button directly below ChUp or ChDn.
Positions of ChUp and ChDn on the display may differ each time you release the Menu Select button. Read carefully before you press.
5.3
Selecting a Channel by using Channel Search Button
This feature allows you to do a quick search for a specific channel in your radio by keying in the alias of the channel.
Procedure: 1 Perform one of the following actions: · Press the preprogrammed Channel Search button. · or to CSrh and press the Menu Select button directly below CSrh. A blinking cursor appears on the Channel Search screen.
2 Use the keypad to type or edit your channel name. 3 To initiate searching, press the Menu Select button directly below CSrh once the entry is done.
To exit this procedure, press the Menu Select button directly below Cncl . One of the following scenarios occurs: · The display shows Searching. Once found, the display shows the matched channel name and the
radio changes its transmission to the selected channel. · If the radio is triggered to search for an empty entry, the display shows Invalid entry. Repeat
step 2 to search again. · If the entry does not match, the display shows Channel name not found.Repeat step 2 to
search again; or press or the Menu Select button directly below Exit to exit.
5.4
Mode Select Feature
Mode Select allows a long press to save the current zone and channel of your radio to a programmable button, keypad button, or a softkey. Once programmed, the short-press of that button or softkey changes the transmission to the saved zone and channel.
NOTE: Your radio must be preprogrammed for you to use this feature.
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MN004482A01-AK Chapter 5 : General Radio Operation
5.4.1
Saving a Zone and a Channel to a Softkey
When and where to use: Five softkeys are available for you to save the frequently used zone and channel.
Procedure: 1 Toggle from your current zone and channel to the required zone and channel.
2 or to MS1, MS2 … or MS5. 3 Press and hold the Menu Select button directly below one of the softkeys (MS1­MS5). You hear a short, medium-pitched tone when the zone and channel is saved.
NOTE: To change the programmed zone and channel, repeat this procedure. Short press of the programmed softkey changes your current transmission to the zone and channel programmed in this softkey.
5.4.2
Saving a Zone and a Channel to a Button
When and where to use: You can save the frequently used zone and channel to the programmable buttons and keypad digit 0 to 9 buttons.
Procedure: 1 Toggle from your current zone and channel to the required zone and channel. 2 Press and hold the button you desire to program.
You hear a short, medium-pitched tone when the zone and channel is saved. NOTE: Short press of the programmed button changes your current transmission to the zone and channel programmed in this button.
5.5
Receiving and Responding to a Radio Call
Once you have selected the required channel and/or zone, you can proceed to receive and respond to calls. The radio shows different indicators based on the system the radio is configured. · The LED lights up solid red while the radio is transmitting. · In conventional mode, the LED lights up solid yellow when the radio is receiving a transmission. · In trunking mode, there is no LED indication when the radio receives a transmission. · If the radio is receiving a secure transmission, the LED blinks yellow.
5.5.1
Receiving and Responding to a Talkgroup Call
When and where to use: When you receive a talkgroup call (while on the Home screen) the radio displays the following depending on the system your radio is configured to: · For ASTRO Conventional system, the LED lights up solid yellow. The display shows the talkgroup
alias or ID, and the caller alias or ID.
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MN004482A01-AK Chapter 5 : General Radio Operation
· For Trunking system, the display shows the caller alias or ID.
Procedure: 1 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2 Press the PTT button to respond to the call. The LED lights up solid red.
3 Release the PTT button to listen.
5.5.2
Receiving and Responding to a Private Call (Trunking Only)
A Private Call is a call from one individual radio to another. Other users in the current talkgroup cannot hear the one-to-one call between the two radios. The calling radio automatically verifies that the receiving radio is active on the system and can display the caller ID. When and where to use: When you receive a Private Call, you hear two alert tones and the LED blinks green. The display shows Call received and the call received icon blinks.
Procedure: 1 Perform one of the following actions: · Press the Menu Select button directly below Resp. · Press the Call Response button within 20 seconds after the call indicators begin. If the caller alias is in the call list, the display shows the caller alias during the call. If the caller name is not in the call list, the display shows the caller ID.
2 Press and hold the PTT button to talk. Release the PTT button to listen. 3 Press or the Call Response button to hang up and return to the Home screen.
5.5.3
Receiving and Responding to a Telephone Call (Trunking Only)
This feature allows you to receive calls similar to standard phone calls from a landline phone. When and where to use: When you receive a Telephone Call, you hear a telephone-type ringing and the LED blinks green. The backlight of the screen and the bar turns green.The display shows Phone call and the call received icon blinks.
Procedure: 1 Press the Call Response button within 20 seconds after the call indicators begin. 2 Press and hold the PTT button to talk. Release the PTT button to listen. 3 Press or the Call Response button to hang up and return to the Home screen.
5.6
Methods to Make a Radio Call
You can select a zone, channel, subscriber ID, or talkgroup by using:
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MN004482A01-AK Chapter 5 : General Radio Operation
· The preprogrammed Zone switch. · The 16-Position Select Channel Knob. · A preprogrammed button. · The Contacts list (see Viewing Details of a Contact on page 63).
5.6.1
Making a Talkgroup Call
Procedure: 1 Turn the 16-Position Select Channel Knob to select the channel with the desired talkgroup. 2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 Press the PTT button to make the call.
The radio shows different indicators based on the system the radio is configured. · For ASTRO Conventional system, the LED lights up solid red. The display shows the
talkgroup alias or ID. · For Trunking system, the LED lights up solid red.
4 Speak clearly into the microphone. 5 Release the PTT button to listen.
5.6.2
Making a Private Call (Trunking Only)
When and where to use: This feature allows you to send an individual Call Alert or page if there is no answer from the target radio.
Procedure: 1 Perform one of the following actions: · To access this feature using a preprogrammed button, press the preprogrammed Private Call button to dial the preprogrammed ID (number) and initiate the Private Call. Proceed to step 4.
· or to Call , and press the Menu Select button directly below Call . The display shows the last transmitted or received ID.
2 To select the required ID, perform one of the following actions: · Press the Menu Select button directly below Cnts to scroll through and select the required ID. · Press the Menu Select button directly below LNum to go to the last number dialed. · or to the required ID. · Use the keypad to enter the required ID.
3 Press the PTT button to initiate the Private Call. The display shows Calling… .
4 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. When you are connected, the display shows the ID of the target radio.
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MN004482A01-AK Chapter 5 : General Radio Operation
If no acknowledgment is received, the display shows No acknowledge.
5 Press and hold the PTT button to talk. Release the PTT button to listen. 6 Press to return to the Home screen.
5.6.3
Making an Enhanced Private Call (Trunking Only)
Prerequisites: Your radio must be preprogrammed to allow you to use this feature. When and where to use: This feature allows you to send an individual Call Alert Page if there is no answer from the target radio. See Sending a Call Alert Page on page 67 for more information.
Procedure: 1 Perform one of the following actions: · To access this feature using a preprogrammed button, press the preprogrammed Enhanced Private Call button to dial the preprogrammed ID (number) and initiate the Private Call. Proceed to step 4. · or to Call, and press the Menu Select button directly below Call. The display shows the last transmitted or received ID. 2 To select the required ID, perform one of the following actions: · Press the Menu Select button directly below Cnts to scroll through and select the required ID. · Press the Menu Select button directly below LNum to go to the last number dialed. · or to the required ID. · Use the keypad to enter the required ID. 3 Press the PTT button to initiate the Private Call. The display shows Calling…