Toucan TWC400S Wireless Security Camera S4 User Manual

August 26, 2024
Toucan

Toucan TWC400S Wireless Security Camera S4 User Manual

Items included

  • Wireless Security Camera S4

  • Camera Mount

  • USB Charging Cable

  • Wall Anchors x3 Mounting Screws x3

  • User Manual

Get to know your Wireless Security Camera S4

  1. Camera Lens
  2. Microphone
  3. Motion Sensor
  4. LED Indicator
  5. Speaker
  6. Camera Mount Screw Hole
  7. SET / Power ON Button
  8. Micro SD Card Slot
  9. RST / Power OFF Pinhole Button
  10. USB Charging Port

Setup your Wireless Security Camera S4

  1. Download the Toucan App for Android or iOS
    Scan QR code or visit www.toucansolution.com/pages/toucan-smart-home- app
    Ensure your Wi-Fi is set to 2.4Ghz before commencing the pairing process (5Ghz not supported)

  2. Open the app and create agree account

  3. Tap the dashboard, then tap the “+” button.

  4. Press and hold the SET button until LED light blinks to enter the setup mode.

  5. Follow the instruction in the Toucan App to complete the setup.

LED Description

Flashing BLUE Setup Mode
Flashing PURPLE Connecting to cloud server, DO NOT TURN OFF POWER
Flashing RED Connection Failed

Charge your Wireless Security Camera S4

Open the USB plug cover, plug in the USB cable to charge the camera.

Recommend to fully charge the device before 1st use.

Solid RED Charging Battery
Solid BLUE Battery Fully Charged

Install your Wireless Security Camera S4

  1. Mark the holes

  2. Drill the holes

  3. Insert anchors

  4. Attach the mount

  5. Attach the Wireless Security Camera S4

  6. Tighten the mount

For detailed setup procedure, please refer to the Toucan website (www.toucansolution.com) or scan the QR code.

Limited Warranty

Please register to activate your 1-year free warranty within the App or by visiting our website: www.toucansolution.com. Proof of purchase in the form of a bill of sale or receipted invoice, which is evidence that the unit is within the warranty period, must be presented to obtain warranty service.

VuPoint Solutions and VuPoint (Europe) Company Limited (herein referred to as “VuPoint”, “us”, “we”, or “our”) warrants this Toucan Product (including any included accessories) against defects in material and workmanship as follows:

For 1 year (12 months) from date of original retail purchase of this Product, if Product is used primarily for personal, family, or household purposes (“Household Consumer Use”), VuPoint will repair or replace the Product, at its sole discretion, if the Product is determined to be defective due to material or workmanship.

If Product is used for any other purpose than Household Consumer Use, including but not limited to commercial, industrial, or other non-household purposes, VuPoint will repair or replace the Product at no charge, at its sole discretion, if the Product is determined to be defective due to material or workmanship.

Before returning the product, please contact us for help and support. Details of your local customer support can be found on our website: www.toucansolution.com

To obtain warranty services, you must deliver the Product at your cost in either its original packaging or packaging that affords equivalent degree of protection as the original packaging to the VuPoint service facility. Please deliver the Product with an explanation of the defect, the dated sales receipt, a return address, and contact details. Please allow 7 working days for the Product to be tested for defects.

This warranty does not cover customer instruction, installation, set up adjustments or signal reception problems. This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of, or to any part of the Product. This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than VuPoint service center. This warranty does not cover Products sold AS IS or WITH ALL FAULTS, or consumables (such as fuses or batteries). This warranty is invalid if the factory applied serial number has been altered or removed from the Product.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, VUPOINT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some regions do not allow the exclusion or limitations of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which may vary from region to region.

Warranty may vary according to local applicable law, please visit the website to ascertain warranty services in your region.

For troubleshooting information and frequently asked questions, please visit our website or contact ©2024 VUPOINT SOLUTIONS, INC. All Rights Reserved. customer support, details of which can be found on our website for your region.

Regulations & Compliance

FCC Statement

Warning : Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Compliance
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

VuPoint Solutions, Inc. (USA):
12339 Holden Dr, El Monte, CA 91732

VuPoint (Europe) Company Limited:
1 Devon Way, Long bridge Technology Park, Long bridge, Birmingham B31 2TS, UK

For additional info, visit our website at ToucanSolution.com

©2024 VUPOINT SOLUTIONS, INC. All Rights Reserved.
The Toucan logo and Toucan are trademarks or registered trademarks of VuPoint Solutions Inc. in the United States and other countries. App Store is a registered trademark of Apple Inc. iOS is a registered trademark of Cisco Technology, Inc. in the U.S. and other countries and is under license. Android and Google Play are registered trademarks of Google LLC.
Product names, logos, brands and other trademarks referred to herein are the property of their respective trademark holders. All trademarks remain the property of their respective holders, and are used only to describe the products or services being provided. These trademark holders are not affiliated with VuPoint Solutions, Inc. They do not sponsor or endorse VuPoint Solutions, Inc’s products or services.

References

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