tp-link X50POE AX3000 Whole Home Mesh Wi-Fi 6 Unit with PoE User Guide

tp-link X50POE AX3000 Whole Home Mesh Wi-Fi 6 Unit with PoE

Automation

Automation allows you to set interactions between your devices by adding triggers and actions. For example, when you get home and your smartphone is connected to the Deco network (which is a trigger), the living room plug automatically turns on (which is an action). Then the kettle plugged into the living room plug will start to boil water.

Take this example to show the setup steps as below. Follow the steps to create an automation.
Note: If you want to create automations for your smart devices, follow Add Smart Devices to add the devices to the Deco network first .

1. Tap > Automation > CREATE

2. Set when the automation takes effects.

3. Add a trigger.

4. Select the trigger type.

5. Select the trigger device and set the trigger details.

6. Add an action.

7. Select the action device and set the action details. For example, set the action as below then the living room plug will turn on after you tap the shortcut icon, and will turn off automatically after 1.5 hours.
   Tip: If you have set Delay Action, you will need to wait for the time you set before the action takes effect.

8. Set a name for the automation.

9. Automation setup completed. The automation will take effect when the trigger is executed.

HomeShield

Whether protecting your network from malicious attacks, managing your family’s online activities, or prioritizing devices to get better performance,
TP-Link HomeShield provides you a kit of basic (free) and Pro (charged) features to enhance your whole home network with enhanced security.
An overview of HomeShield features are shown below.

• What is HomeShield: https://www.tp-link.com/homeshield/
  Note: Please refer to your Deco app to check the Basic and Pro features of your actual model.

• How to use HomeShield features and upgrade to HomeShield Pro: go to the product support page at https://www.tp-link.com and refer to
  TP-Link HomeShield User Guide.

Wi-Fi Settings

You can change the network name and password of your main network at any time and share the network easily with family and friends.

Tap > Wi-Fi.

Manage main network (e.g. change your main network’s Wi-Fi name and password, hide the network from Wi-Fi list, etc.).

Guest Network You can create and share a separate network for guests to guarantee the security and privacy of your main network.

Tap > Wi-Fi and enable Guest Network.

Manage the guest network. Change the Wi-Fi name or create a password for the guest network,

Test Internet Speed You can test the download and upload internet speed easily.

Tap > Test Internet Speed.

Test the internet speed with an auto-selected server or a listed test server. Check the speed test history or clear the history.

Reboot Schedule

You can set when and how often your Deco reboots regularly.

Tap > Reboot Schedule.

Toggle on Reboot Schedule. Set how often and when your Deco reboots. Then the next reboot is scheduled at a specific time every day or every week.

Deny List

Add devices to the deny list to prevent the devices from accessing your network, ensuring the safety of your personal information shared in the network.

Upgrade Your Deco

TP-Link is dedicated to improving product features and providing a better customer experience. An up-to-date firmware provides better and more stable network performance. Always update your Deco to the latest firmware version when prompted in the Deco app.

1. Tap > Update Deco
2. Download and install the firmware (if any) and follow app instructions to update your Deco to the latest version.

Advanced Features

Additional features are available under the Advanced menu. You can modify WAN settings (IPv4 & IPv6), add IPv6 firewall rules, modify LAN IP, set up DHCP server, enable VLAN/IPTV/MAC Clone mode, reserve the same IP address for a specific device, set up port forwarding rules to make your local computers accessible to other devices over the internet, enable TP-Link DDNS/SIP ALG/UPNP/fast roaming/beamforming, control Deco’s LED, change the operation mode, set connection alerts and notifications.

• Reserve IP addresses for specific devices to recognize and manage the device more easily.
• Set up port forwarding rules to enable devices in your network accessible over the internet with safety.
• Register a TP-Link DDNS domain name to access your router and local servers using a domain name.
• Enable SIP ALG to communicate with SIP (Session Initiation Protocol) servers via NAT).
• Enable UPNP to allow your local network to dynamically open ports for applications like gaming.
• Enable Fast Roaming to allow your wireless devices to switch connection to different Decos.
• Enable Beamforming to concentrate Wi-Fi signal towards connected devices for stronger connections.
• Toggle off LED to turn off the light on Deco. Configure the Night Mode to turn off the LED light at bedtime only.

Change the operation mode.
Note: When the Deco works in Access Point mode, advanced features such as IPv4, Address Reservation, Port Forwarding, and DHCP server are not available .
Set connection alerts to receive notifications once the clients connect to or disconnect from Deco.

Set notifications to receive alerts in the notification bar.

WPS

WPS (Wi-Fi Protected Setup) helps you to quickly and securely connect a client to the network with a tap without entering any password.

1. Tap > WPS.
2. Tap the WPS icon on Deco app and then on your client.
3. Your device has connected to the network successfully if shown as below.

Managers

Add friends and family members to help manage your network. Each manager should have their own TP-Link ID.

Note: Managers can not modify owner’s account, add other accounts, or set manager privileges.

Set privileges for managers.

Note: Privileges may vary slightly depending on the model, the current operation mode, and software version you have.

Remove managers.

Control Your Deco with Alexa

Alexa Integration allows you to control your Deco using Amazon’s Alexa voice service. You can control and customize your home network by giving simple voice commands to Alexa, such as enabling the Guest Network, turning off your Deco LEDs, and more.

Follow the steps below to use Alexa voice commands to control your Deco network.
Tip: To know more about how to set up Alexa Integration in Alexa app, refer to https://www.tp-link.com/support/faq/1571/.

Note: This feature is currently available in English (US), English (UK), German and Japanese.

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco.

If problems still exist, contact us: https://www.tp-link.com/support

Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn’t find Deco”?
Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM

Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn’t find another Deco”?
Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4

Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?
Refer to the video https://youtu.be/OSUrGdWH-i0

Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to the guide https://www.tp-link.com/support/faq/2718/

Q5. What should I do if Deco suddenly lost internet access?
Refer to the guide https://www.tp-link.com/support/faq/1454/

Q6. How can I find a suitable spot for my Deco?
Refer to the guide https://www.tp-link.com//support/faq/1446/

Q7. What can I do if the Deco app isn’t working properly?
Refer to the guide https://www.tp-link.com/support/faq/1456/

Authentication

FCC Compliance Information Statement
Product Name: AX3000 Whole Home Mesh Wi-Fi 6 System with PoE
Model Number: Deco X50-PoE

Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
   Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

FCC Compliance Information Statement
Product Name: I.T.E POWER SUPPLY
Model Number: T120120-2E4
Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards,FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY(the maximum transmitted power)
2400 MHz -2483.5 MHz (20dBm)
5150 MHz -5250 MHz (23dBm)
5250 MHz -5350 MHz (23dBm)
EU Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU,2009/125/EC, 2011 /65/EU and (EU) 2015/863.
The original EU Declaration of Conformity may be found at https://www.tp- link.com/en/support/ce/
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.

National restrictions
Attention: This device may only be used indoors in all EU member states and EFTA countries, and Northern Ireland.

UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment
Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tp- link.com/support/ukca/

National restrictions
Attention: This device may only be used indoors in Great Britain.

UK

Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Caution:
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz.

Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• Operating Temperature: 0°C~40°C (32°F~104°F)
  Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to
  improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

Documents / Resources

| tp- link X50POE AX3000 Whole Home Mesh Wi-Fi 6 Unit with PoE [pdf] User Guide
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References

• Link: Simple, secure one-click payments
• WiFi Networking Equipment for Home & Business | TP-Link
• WiFi Networking Equipment for Home & Business | TP-Link
• How can I find a suitable spot for my Deco? | TP-Link Australia
• CE Regulatory Compliance | TP-Link
• HomeShield | TP-Link
• TP-Link Product Support - Wireless Networking Equipment Support
• What can I do if the Deco app isn't working properly | TP-Link
• What is Alexa Integration? | TP-Link United Kingdom
• Main Deco Failed to Complete Setup | TP-Link
• Cannot connect to Deco Wi-Fi | TP-Link
• How to Configure MAC Clone on Deco if Deco fails to connect to the internet | TP-Link
• Regulatory Compliance | TP-Link

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