SOAR TWS2 True Wireless Earbuds User Manual

August 23, 2024
Soar

SOAR TWS2 True Wireless Earbuds

SOAR-TWS2-True-Wireless-Earbuds-product-image

USER MANUAL

TRUE WIRELESS EARBUDS

  1. Power On/Off Play/Pause Answer/End Call MFB (Multi-Function Button
  2. Charging Connectors
  3. LED Indicator

CHARGING CASE

  1. Power Button
  2. Charging Port
  3. LED Charging Case Indicator

Thank you for choosing our True Wireless Stereo (TWS) earbuds. For long lasting enjoyment, please read the following instructions carefully. Keep this manual for future information.

What’s inside the box

TWS earbuds with charging case, charging cable and manual.

  • Keep it away from children: this product is not a toy.
  • Do not throw this product to avoid any damage.
  • Do not disassemble, repair or reform this product.
  • For charging, please use a charger with DC 5V output.
  • Do not clean this product with any chemical solvents.
  • Keep or use this product at normal temperature.
  • Do not throw it away or expose it to temperature above 14O° F.
  • Dispose the device properly at the end of its life cycle.

Function  Operation

  • Power on Remove buds and press the MFB for 2 seconds.
  • Power off Press the MFB for 5 seconds.
  • Pairing Mode Long press MFB for 5 seconds in power off mode
  • Play/Pause Single press MFB on any earbud.
  • Pick up incoming call Single press MFB on any earbud.
  • Hang up incoming call Single press MFB on any earbud.
  • Reject incoming call Long press MFB on any earbud for 1 second.
  • Recall last number Double press the MFB on any earbud.

QUICK START GUIDE

  1. Connect the charging station (earbuds inserted) to the power supply with the included cable and charge it completely (4 white LEDs light up).
  2. Remove both earbuds (indicator light on both earbuds: red) at the same time and insert them into your ears. The automatic connection between the two earbuds is confirmed (you will hear “Connected” or a soft tone in both ears).
  3. Activate Bluetooth on your mobile device. Find the pairing name “Prime Sports” and connect it. This will again be confirmed (“Connected”).
  4. If the two earbuds do not connect automatically as described in step 2, double click on the left earbud and wait 5 seconds. If this does not work, switch off both buds by pressing and holding the MFB and insert them in the charging case. If the LEDs on the buds light up, proceed to step 2.
  5. To ensure a good voice and listening experience when making it a call, it is essential that the earbuds are as tight and secure as possible in the ear canal

HOW TO RECONNECT

The earbuds will be reconnected with the last device after restart. If your earbuds do not to reconnect the last connection, please press the MFB lightly or connect manually using the Bluetooth settings on your mobile device

SPECIFICATIONS

  • Bluetooth Version 5.0
  • Wireless Distance up to 30 ft/ 10 m
  • Frequency Response 20 Hz – 20 kHz
  • Playtime 3-4 hours
  • Battery (box/ earbuds) 300 mAh / 40 mAh each

COMMON PROBLEMS & SOLUTIONS

  • The mobile phone cannot find the bluetooth earbuds.
    • Check whether the bluetooth earbuds’ power is switched on or not. Is there a status LED light or does it flicker red & blue alternatively? If the bluetooth earbuds still haven’t been searched after switching power on, please restart the bluetooth earbuds and the phone as well.
  • There is something wrong with the earbuds while using.
    • Please reconnect with the mobile phone after turning off and restarting the earbuds. Check the charging status of the earbuds by putting them into the charging box until the red LED indicator is on. Then take them out and reconnect them to the mobile phone, then it will return to normal.
  • Earbuds always disconnect or make noise when connected.
    • The bluetooth earbuds’ power status is low, please charge it. Or there are obstructions between the mobile phone and the earbuds or the distance is beyond signal range. Please do not cover the bluetooth earbuds with your hands in order to maintain the continuous stability of the signal; please try to keep the bluetooth earbuds and the mobile phone in the same direction.
    • The effective working range is generally up to 30 feet (10 meters). Generally speaking, the optimal connection happens when there are no obstacles between the bluetooth earbuds and the mobile phone. A slight noise during the call will be heard when the mobile phone reaches its maximum distance from the bluetooth earbuds.
  • What’s the password for bluetooth pairing?
    The bluetooth pairing password is “0000”. Most mobile phones are able to input the password automatically while a minority of mobile phones ask for the password manually.

WARNING
This device is not a toy and should be kept away from children. The product must not be dropped or subjected to impact. Do not use the device in humid environments or in extremely hot/ cold temperatures. Do not use chemicals or abrasive detergents to clean the product. Please return for repairs if the product is defective. The warranty is invalid if the product has metal rust, water damage, or other natural oxidation.

WARRANTY

This product has a 1 year warranty against defects in manufacturing under regular consumer use. For instructions about how to obtain warranty service for your product, please contact Customer Service: info@primebrandsgroup.com.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. This product is compatible with all wireless audio devices, Bluetooth® and non-Bluetooth®.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

WARNING : Cancer and Reproductive Harm – www.P65Warnings.ca.gov

©2019 Prime Brands Group. All rights reserved. All trade names are registered trademarks of the respective manufacture’s listed. Made in China.
Prime Brands Group • Brooklyn, NY • www.shopsoar.com

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