Montpellier MCH29T15 29cm Ceramic Domino Hob Instruction Manual
- August 27, 2024
- Montpellier
Table of Contents
- MCH29T15 29cm Ceramic Domino Hob
- SAFETY INSTRUCTIONS
- INSTALLATION
- OPERATION AND MAINTENANCE
- SPECIFICATIONS
- PRODUCT INSTALLATION
- PRODUCT OVERVIEW
- OPERATION INSTRUCTIONS
- How to Use
- QUICK START GUIDE
- CLEANING AND MAINTENANCE
- TROUBLESHOOTING
- DISPOSAL AND RECYCLING
- Here For You
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
THE PERFECT BALANCE OF FUNCTION AND STYLE
LAUNDRY – DISHWASHING – COOKING – COOLING
Installation and Operating Instructions 29cm Ceramic Hob – Touch Control
MCH29T15 – 15Min Cut Out Timer
MCH29T15 29cm Ceramic Domino Hob
Please read these instructions carefully before attempting to install or use
this appliance.
We recommend that you keep these instructions in a safe place for future
reference.
Welcome
Thank you for choosing this Montpellier appliance.
Our appliances have been designed to provide you with the best combination of
style, reliability and performance to give you years of trouble-free use.
You may be familiar with a similar product, but please take time to read these
instructions carefully before installing or using your appliance to ensure you
get the most from your purchase.
2 YEAR GUARANTEE
PARTS & LABOUR
ACROSS ALL OUR MODELS
www.montpellier-appliances.com
We recommend that you keep this manual in a safe place for future
reference.
Your appliance is covered by a comprehensive two year Parts & Labour
Guarantee. In the unlikely event that you experience a problem with your
appliance, you can rest assured that you are fully protected against the cost
of repairs for the first 24 months . Please note that any claim must be
accompanied by the model reference number, serial number and proof of
purchase.
To activate your guarantee, you will need your product serial number. This can
be found inside your appliance.
NB: Please make sure that you keep a copy of your original sales invoice
as this will be needed if any service call is required.
There are three ways to register your Guarantee:
- Online: Visit the Support page on our website and complete the online Product Registration form. www.montpellier-appliances.com
- By Post: Simply detach and fill in the form provided, attach a stamp and send it in the post. Don’t forget to include your e-mail address so that we can send confirmation through to you.
- By Phone: Contact our warranty registration department on 0808 1961388
Thank you for choosing this product.
This User Manual contains important safety information and instructions on the
operation and maintenance of your appliance.
Please take the time to read this User Manual before using your appliance and
keep this book for future reference.
The design and specifications are subject to change without prior notice for
product improvement.
THANK YOU LETTER
Thank you for choosing Montpellier! Before using your new Montpellier
product, please read this manual thoroughly to ensure that you know how to
operate the features and functions that your new appliance offers in a safe
way.
SAFETY INSTRUCTIONS
Intended Use
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the appliance. Please check the
packaging and appliance on arrival to make sure everything is intact to ensure
safe operation. If you find any damage, please contact the retailer or dealer.
Please note modifications or alterations to the appliance are not allowed for
your safety concern. Unintended use may cause hazards and loss of warranty
claims.
SAFETY WARNINGS
Your safety is important to us. Please read this information before using your
cooktop.
INSTALLATION
Electrical Shock Hazard
- Disconnect the appliance from the mains electricity supply before carrying out any work or maintenance on it.
- Connection to a good earth wiring system is essential and mandatory.
- Alterations to the domestic wiring system must only be made by a qualified electrician.
- Failure to follow this advice may result in electrical shock or death.
Cut Hazard
- Take care – panel edges are sharp.
- Failure to use caution could result in injury or cuts.
Important Safety Instructions
- Read these instructions carefully before installing or using this appliance.
- No combustible material or products should be placed on this appliance at any time.
- Please make this information available to the person responsible for installing the appliance as it could reduce your installation costs.
- In order to avoid a hazard, this appliance must be installed according to these instructions for installation.
- This appliance is to be properly installed and earthed only by a suitably qualified person.
- This appliance should be connected to a circuit which incorporates an isolating switch providing full disconnection from the power supply.
- Failure to install the appliance correctly could invalidate any warranty or liability claims.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, for hob surfaces of glass-ceramic or similar material which protect live parts.
- Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.
- A steam cleaner is not to be used.
- Do not use a steam cleaner to clean your cooktop.
- The appliance is not intended to be operated by means of an external timer or separate remote-control system.
- WARNING: Danger of fire: do not store items on the cooking surfaces.
- The cooking process has to be supervised. A short term cooking process has to be supervised continuously.
- WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
OPERATION AND MAINTENANCE
Electrical Shock Hazard
- Do not cook on a broken or cracked cooktop. If the cooktop surface should break or crack, switch the appliance off immediately at the mains power supply (wall switch) and contact a qualified technician.
- Switch the cooktop off at the wall before cleaning or maintenance.
- Failure to follow this advice may result in electrical shock or death.
Hot Surface Hazard
- During use, accessible parts of this appliance will become hot enough to cause burns.
- Do not let your body, clothing or any item other than suitable cookware contact the glass until the surface is cool.
- Keep children away.
- Handles of saucepans may be hot to touch. Check saucepan handles do not overhang other cooking zones that are on. Keep handles out of reach of children.
- Failure to follow this advice could result in burns and scalds.
Cut Hazard
- The razor-sharp blade of a cooktop scraper is exposed when the safety cover is retracted. Use with extreme care and always store safely and out of reach of children.
- Failure to use caution could result in injury or cuts.
Important safety instructions
- Never leave the appliance unattended when in use. Boil over causes smoking and greasy spill overs that may ignite.
- Never use your appliance as a work or storage surface.
- Never leave any objects or utensils on the appliance.
- Never use your appliance for warming or heating the room.
- After use, always turn off the cooking zones and the cooktop as described in this manual (i.e. by using the touch controls).
- Do not allow children to play with the appliance or sit, stand, or climb on it.
- Do not store items of interest to children in cabinets above the appliance. Children climbing on the cooktop could be seriously injured.
- Do not leave children alone or unattended in the area where the appliance is in use.
- Children or persons with a disability which limits their ability to use the appliance should have a responsible and competent person to instruct them in its use. The instructor should be satisfied that they can use the appliance without danger to themselves or their surroundings.
- Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be done by a qualified technician.
- Do not place or drop heavy objects on your cooktop.
- Do not stand on your cooktop.
- Do not use pans with jagged edges or drag pans across the Induction glass surface as this can scratch the glass.
- Do not use scourers or any other harsh abrasive cleaning agents to clean your cooktop, as these can scratch the ceramic glass.
- This appliance is intended to be used in household and domestic applications only.
- WARNING: The appliance and its accessible parts become hot during use.
- Care should be taken to avoid touching heating elements.
- Children less than 8 years of age shall be kept away unless continuously supervised.
SPECIFICATIONS
Cooking Hob | MCH29T15 |
---|---|
Cooking Zones | 2 Zones |
Supply Voltage | 220-240V~ 50Hz or 60Hz |
Installed Electric Power | 2700-3300W |
Product Size L×W×H(mm) | 288 X 520 X 55 |
Building-in Dimensions A°B (mm) | 268 X 490 |
Weight and Dimensions are approximate. Because we continually strive to improve our products we may change specifications and designs without prior notice.
PRODUCT INSTALLATION
Installation Area
Cut out the work surface according to the sizes shown in the drawing.
For the purpose of installation and use, a minimum of 5cm space shall be
preserved around the hole. Be sure the thickness of the work surface is at
least 30mm. Please select heatresistant and insulated work surface material
(Wood and similar fibrous or hygroscopic material shall not be used as work
surface material unless impregnated) to avoid the electrical shock and larger
deformation caused by the heat radiation from the hotplate. As shown below:
Note: The safety distance between the sides of the hob and the inner
surfaces of the worktop should be at least 3mm.
A | B | C | D | E | F | G |
---|---|---|---|---|---|---|
268±mm | 40±mm | 50mm Min | 50mm Min | 50mm Min | 50mm Min | 3mm min |
The ceramic cooker hob can be used on the table top of cabinet. The ceramic hob should be placed horizontally. As shown below:
A | B |
---|---|
50mm Min | 50mm Min |
Under any circumstances, make sure the ceramic cooker hob is well ventilated
and the air inlet and outlet are not blocked. Ensure the ceramic cooker hob is
in good work state. As shown below.
Note: The safety distance between the hotplate and the hood/cupboard above
the hotplate should be at least 650mm (refer to the installation instructions
for hoods as the measurements may vary).
A(mm) | B(mm) | C(mm) | D | E |
---|---|---|---|---|
650 | 50 min | 20 min | Air intake | Air exit 5mm |
WARNING: Ensuring Adequate Ventilation
Make sure the ceramic hob is well ventilated and that air inlet and outlet are
not blocked. In order to avoid accidental touch with the overheating bottom of
the hob, or getting unexpectable electric shock during working, it is
necessary to put a wooden insert, fixed by screws, at a minimum distance of
50mm from the bottom of the hob. Follow the requirements below.
There are ventilation holes around outside of the hob. YOU MUST ensure these holes are not blocked by the worktop when you put the hob into position.
- Be aware that the glue that joins the plastic or wooden material to the furniture, has to be resist to a temperature not below 150°C, to avoid unstucking of the paneling.
- The rear wall, adjacent and surrounding surfaces must therefore be able to withstand a temperature of 90°C.
Before installing the hob, make sure that
- The work surface is square and level, and no structural members interfere with space requirements.
- The work surface is made of a heat-resistant and insulated material.
- If the hob is installed above an oven, the oven has a built-in cooling fan.
- The installation will comply with all clearance requirements and applicable standards and regulations.
- A suitable isolating switch providing full disconnection from the mains power supply is incorporated in the permanent wiring, mounted and positioned to comply with the local wiring rules and regulations.
- The isolating switch must be of an approved type and provide a 3 mm air gap contact separation in all poles (or in all active [phase] conductors if the local wiring rules allow for this variation of the requirements).
- The isolating switch will be easily accessible to the customer with the hob installed.
- You consult local building authorities and by-laws if in doubt regarding installation.
- You use heat-resistant and easy-to-clean finishes (such as ceramic tiles) for the wall surfaces surrounding the hob.
After installing the hob, make sure that
- The power supply cable is not accessible through cupboard doors or drawers.
- There is adequate flow of fresh air from outside the cabinetry to the base of the hob.
- If the hob is installed above a drawer or cupboard space, a thermal protection barrier is installed below the base of the hob.
- The isolating switch is easily accessible by the customer.
Cautions
- The induction hob must be installed by qualified personnel or technicians. We have professionals at your service. Please never conduct the operation by yourself.
- The Induction cooker hob shall not be mounted above cooling equipment, dishwashers and laundry appliances.
- The Induction cooker hob shall be installed such that better heat radiation can be ensured to enhance its reliability.
- The wall and induced heating zone above the work surface shall withstand heat.
- To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
- A steam cleaner is not to be used.
Before Locating the Fixing Brackets
The unit should be placed on a stable, smooth surface (use the packaging). Do
not apply force onto the controls protruding from the hob.
Fix the hob on the work surface by screw four brackets on the bottom of hob
(see picture) after installation.
Adjust the bracket position to suit for different table top thickness.
Under any circumstances, the brackets cannot touch with the inner surfaces of the worktop after installation (see picture).
CAUTIONS
- The ceramic cooker hob must be installed by qualified personnel or technicians. We have professionals at your service. Please never conduct the operation by yourself.
- The ceramic cooker hob shall not be mounted above cooling equipment, dishwashers and laundry appliances.
- The ceramic cooker hob shall be installed such that better heat radiation can be ensured to enhance its reliability.
- The wall and induced heating zone above the work surface shall withstand heat.
- To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
- A steam cleaner is not to be used.
Connecting the Hob to the Mains Power Supply
The power supply should be connected in compliance with the relevant standard,
or a singlepole circuit breaker. The method of connection is shown below.
- If the cable is damaged or to be replaced, the operation must be carried out by after-sales agent with dedicated tools to avoid any accidents.
- The appliance can be connected via a standard 13A plug and socket outlet or preferably be hard wired directly to a 16Amp fused spur. An omni-polar circuit-breaker must be installed with a minimum opening of 3mm between contacts.
- A separate isolating switch should be accessible in case the appliance requires turning off before any work or maintenance is carried out on the hob.
- The installer must ensure that the correct electrical connection has been made and that it is compliant with safety regulations.
- The cable must not be bent or compressed.
- The cable must be checked regularly and replaced by authorised technicians.
The bottom surface and the power cord of the hob are not accessible after installation.
PRODUCT OVERVIEW
Top View
Control Panel
- Key lock control
- ON/OFF control
- Heating zone selection controls
- Power / Timer regulating controls
- ON/OFF control
NOTE
All the pictures in this manual are for explanation purpose only. Any
discrepancy between the real object and the illustration in the drawing shall
be subject to the real subject.
OPERATION INSTRUCTIONS
Touch Controls
- The controls respond to touch, so you don’t need to apply any pressure.
- Use the ball of your finger, not its tip.
- You will hear a beep each time a touch is registered.
- Make sure the controls are always clean, dry, and that there is no object (e.g. a utensil or a cloth) covering them. Even a thin film of water may make the controls difficult to operate.
Choosing the Right Cookware
-
Do not use cookware with jagged edges or a curved base.
-
Make sure that the base of your pan is smooth, sits flat against the glass, and is the same size as the cooking zone. Always centre your pan on the cooking zone.
-
Always lift pans off the ceramic hob – do not slide, or they may scratch the glass.
How to Use
- Start Cooking
After power on, the buzzer beeps once, all the indicators light up for 1 second then go out, indicating that the ceramic hob has entered the state of standby mode.
Touch the ON/OFF control. all the indicators show “-“|
---|---
Place a suitable pan on the cooking zone that you wish to use.
• Make sure the bottom of the pan and the surface of the cooking zone are
clean and dry.|
Touching the heating zone selection control|
Select a heat setting by touching the “-” or “+” control.
• If you don’t choose a heat setting within 1 minute, the ceramic hob will
automatically switch off. You will need to start again at step 1.
• You can modify the heat setting at any time during cooking.
• By holding down either of these buttons, the value will adjust up or down.|
2. Finish cooking
Touching the heating zone selection control that you wish to switch off|
---|---
Turn the cooking zone off by scrolling down to “0” or touching “-” and “+”
control together.|
Turn the whole cooktop off by touching the ON/OFF control|
Beware of hot surfaces
“H” will show which cooking zone is hot to touch. It will disappear when the
surface has cooled down to a safe temperature. It can also be used as an
energy saving function if you want to heat further pans, use the hotplate that
is still hot.
-
Locking the Controls
• You can lock the controls to prevent unintended use (for example children accidentally turning the cooking zones on).
• When the controls are locked, all the controls except the ON/OFF control are disabled.To lock the controlsTouch the lock control| The digital will show “Lo”
To unlock the controls
Make sure the ceramic hob is turned on Touch and hold the lock control for a while.
When the hob is in the lock mode, all the controls are disable except the ON/OFF control in an emergency, but You can always turn the ceramic hob off with the ON/OFF you shall unlock the hob first in the next operation.
- Timer control
You can use the timer in two different ways:
• You can use it as a minute minder. In this case, the timer will not turn any cooking zone off when the set time is up.
• You can set it to turn one or more cooking zones off after the set time is up.
• The timer can be set for a maximum of 15 minutes
Using the Timer as a Minute Minder
If you are not selecting any cooking zone
Make sure the cooktop is turned on.
Note: you can use the minute minder even if you’re not selecting any
cooking zone.|
---|---
Touch the timer control, the timer indicator will flash ; Adjust the timer
setting by touch the “-” or “+” controls. The minute minder indicator will
start flashing and will show in the timer display|
Touching the “-” and “+” together, the timer is cancelled, and the “–” will
show in the minute display.|
When the time is set, it will begin to count down immediately. The display
will show the remaining time and the timer indicator will flash for 5
seconds|
Buzzer will beep for 30 seconds and the timer indicator shows “- -” when the
setting time
finished.|
Hint:
- Touch the “-” or “+” control of the timer once to decrease or increase by 1 minute.
- Touch and hold the “-“or“+” control of the timer to decrease or increase by 10 minutes.
- If the setting time exceeds 15 minutes, the timer will automatically return to 0 minute.
Setting the timer to turn one or more cooking zones off
Set one zone
Touch the zone you want to set|
Touch the timer control, the timer indicator show “10”|
Set the time by touching the “-“ or “+” control of the timer|
Touching the “-” and “+” together, the timer is cancelled, and the display
will show “–” in the minute display.|
When the time is set, it will begin to count down immediately. The display
will show the remaining time and the timer indicator flash for 5 seconds|
When cooking timer expires, the corresponding cooking zone will be switched
off automatically.
The display will show ”H” which means hot;|
Note:
-
The red dot next to power level indicator will illuminate indicating that zone is selected.
-
If you want to change the time after the timer is set, you have to start from step 1.
-
The method for setting two zones is the same as mentioned above.
Setting the timer to turn more than one cooking zones off
If more than one heating zones use this function, the timer indicator will
show the lowest time.
(e.g. zone 1# setting time of 5 minutes, zone 2# setting time of 15 minutes,
the timer indicator shows “5”.)
NOTE: The red dot next to power level indicator will flash.
Once the countdown timer expires, the corresponding zone will switch off. Then it will show the new min. timer and the dot of corresponding zone will flash.
When cooking timer expires, the corresponding cooking zone will be switched off automatically.
Note:
The red dot next to power level indicator will illuminate indicating that zone
is selected.
If you want to change the time after the timer is set, you have to start from step 1.
5 Over-Temperature Protection
A temperature sensor equipped can monitor the temperature inside the ceramic
hob.
When an excessive temperature is monitored, the ceramic hob will stop
operation automatically.
6 Default working times
Another safety feature of the hob is automatic shutdown. This occurs whenever you forget to switch off a cooking zone. The default shutdown times are shown in the table below:
Power level | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
---|---|---|---|---|---|---|---|---|---|
Default working timer (min) | 15 | 15 | 15 | 15 | 15 | 15 | 15 | 15 | 15 |
QUICK START GUIDE
Take care when frying as the oil and fat heat up very quickly, particularly if you’re using Power Boost. At extremely high temperatures oil and fat will ignite spontaneously and this presents a serious fire risk.
Cooking Tips
- When food comes to the boil, reduce the temperature setting.
- Using a lid will reduce cooking times and save energy by retaining the heat.
- Minimize the amount of liquid or fat to reduce cooking times.
- Start cooking on a high setting and reduce the setting when the food has heated through.
Simmering, Cooking rice
- Simmering occurs below boiling point, at around 85°C, when bubbles are just rising occasionally to the surface of the cooking liquid. It is the key to delicious soups and tender stews because the flavours develop without overcooking the food. You should also cook eggbased and flour thickened sauces below boiling point.
- Some tasks, including cooking rice by the absorption method, may require a setting higher than the lowest setting to ensure the food is cooked properly in the time recommended.
Searing Steak
To cook juicy flavorsome steaks:
-
Stand the meat at room temperature for about 20 minutes before cooking.
-
Heat up a heavy-based frying pan.
-
Brush both sides of the steak with oil. Drizzle a small amount of oil into the hot pan and then lower the meat onto the hot pan.
-
Turn the steak only once during cooking. The exact cooking time will depend on the thickness of the steak and how cooked you want it. Times may vary from about 2 – 8 minutes per side.
Press the steak to gauge how cooked it is – the firmer it feels the more ‘well done’ it will be. -
Leave the steak to rest on a warm plate for a few minutes to allow it to relax and become tender before serving.
For Stir-frying
- Choose a compatible flat-based wok or a large frying pan.
- Have all the ingredients and equipment ready. Stir-frying should be quick. If cooking large quantities, cook the food in several smaller batches.
- Preheat the pan briefly and add two tablespoons of oil.
- Cook any meat first, put it aside and keep warm.
- Stir-fry the vegetables. When they are hot but still crisp, turn the cooking zone to a lower setting, return the meat to the pan and add your sauce.
- Stir the ingredients gently to make sure they are heated through.
- Serve immediately.
Heat Settings
The settings below are guidelines only. The exact setting will depend on
several factors, including your cookware and the amount you are cooking.
Experiment with the Ceramic hob to find the settings that best suit you.
Heat setting | Suitability |
---|---|
1 – 2 | • delicate warming for small amounts of food |
• melting chocolate, butter, and foods that burn quickly
• gentle simmering
• slow warming
3 – 4| • reheating
• rapid simmering
• cooking rice
5 – 6| • pancakes
7 – 8| • sautéing
• cooking pasta
9| • stir-frying
• searing
• bringing soup to the boil
• boiling water
CLEANING AND MAINTENANCE
What? | How? | Important! |
---|
Everyday soiling on glass (fingerprints, marks, stains
left by food or non-sugary spillovers on the glass).| 1. Switch the power to
the cooktop off.
2. Apply a cooktop cleaner while the glass is still warm (but not hot!)
3. Rinse and wipe dry with a clean cloth or paper towel.
4. Switch the power to the cooktop back on.| • When the power to the cooktop
is switched off, there will be no ‘hot
surface’ indication but the cooking zone may still be hot! Take extreme care.
• Heavy-duty scourers, some nylon scourers and harsh/abrasive cleaning agents
may scratch the glass. Always read the label to check if your cleaner or
scourer is suitable.
• Never leave cleaning residue on the cooktop: the glass may become stained.
Boilovers, melts, and hot sugary spills on the
glass.| Remove these immediately with a fish slice, palette knife or razor
blade scraper suitable for
Ceramic glass cooktops, but beware of hot cooking zonesurfaces:
1.Switch the power to the cooktop off at the wall.
2.Hold the blade or utensil at a 30°angle and scrape the soiling or spill to a
cool area of the
cooktop.
3.Clean the soiling or spill up with a dish cloth or paper towel.
4.Follow steps 2 to 4 for ‘Everyday soiling on glass’ above.| • Remove stains
left by melts and sugary food or spillovers as soon
as possible. If left to cool on the glass, they may be difficult to remove or
even permanently damage the glass surface.
• Cut hazard: when the safety cover is retracted, the blade in a scraper is
razor-sharp. Use with extreme care and always store safely and out of reach of
children.
Spillovers on the touch controls.| 1.Switch the power to the cooktop off.
2.Soak up the spill.
3.Wipe the touch control area with a clean damp sponge or cloth.
4.Wipe the area completely dry. with a paper towel.
5.Switch the power to the cooktop back on.| • The cooktop may beep and turn
itself off, and the touch controls may not function while there is liquid on
them. Make sure you wipe the touch control area dry before turning the cooktop
back on.
TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to the service center.
Problem | Possible causes | What to do |
---|---|---|
The cooktop cannot Be turned on. | No power. | Make sure the ceramic hob is |
connected to the power supply and that it is switched on. Check whether there
is a power outage in your home or
area. If you’ve checked everything and the problem persists, call a qualified
technician.
The touch controls are unresponsive.| The controls are locked.| Unlock the
controls. See section ‘Using your ceramic cooktop’ for instructions.
The touch controls are difficult to operate.| There may be a slight film of
water over the controls or you may be using the tip of your finger when
touching the
controls.| Make sure the touch control area is dry and use the ball of your
finger when touching the controls.
The glass is being scratched.| Rough-edged cookware.
Unsuitable, abrasive scourer or cleaning products being used.| Use cookware
with flat and smooth bases. See ‘Choosing the right cookware’.
See ‘Care and cleaning’.
Some pans make crackling or clicking noises.| This may be caused by the
construction of your cookware
(layers of different metals vibrating differently).| This is normal for
cookware and does not indicate a fault.
Failure Display,Hints and Tips
- The hob is equipped with a self diagnostic function. With this test the technician is able to check the function of several components without disassembling or dismounting the hob from the working surface.
- Failure code occur during customer using & Solution;
Failure code | Problem | Solution |
---|
No Auto-Recovery
E0| Zero error.| Reinsert the connection between the display board and the
power board.
Replace the power board.
E1| Ceramic plate temperature sensor failure–open circuit.| Check the
connection or replace the ceramic plate temperature sensor.
E2| Ceramic plate temperature sensor failure- -short circuit.
E7| Ceramic plate temperature sensor failure
C1| High temperature of ceramic plate sensor.| Wait for the temperature of
ceramic plate return to normal.
Touch “ON/OFF” button to restart unit.
E3| Temperature sensor of the NTC failure –open circuit.| Replace the display
board.
E4| Temperature sensor of the NTC failure –short circuit
EL| Supply voltage is below the rated voltage.| Please inspect whether power
supply is normal.
Power on after the power supply is normal.
EH| Supply voltage is above the rated voltage.
EU| Communication error.| Reinsert the connection between the display board
and the power board.
Replace the power board or the display board.
DISPOSAL AND RECYCLING
Important Instructions for Environment
This appliance is labeled in compliance with European directive 2012/19/EU for
Waste Electrical and Electronic Equipment (WEEE). By ensuring that this
appliance is disposed of correctly, you will help prevent any possible damage
to the environment and to human health, which might otherwise be caused if it
were disposed of in the wrong way. This symbol indicates that this product
shall not be disposed with other household wastes at the end of its service
life. Used device must be returned to official collection point for recycling
of electrical electronic devices. To find these collection systems please
contact to your local authorities or retailer where the product was purchased.
Each household performs important role in recovering and recycling of old
appliance. Appropriate disposal of used appliance helps prevent potential
negative consequences for the environment and human health.
Compliance with Rohs Directive
This appliance requires specialist waste disposal. For further information
regarding the treatment, recover and recycling of this product please contact
your local council, your household waste disposal service, or the shop where
you purchased it.
Package Information
For more detailed information about treatment, recovery and recycling of this
product, please contact your local city office, your household waste disposal
service or the shop where you purchased the product.
Here For You
After-sales assistance
If you continue to experience problems with your appliance, please call the
Montpellier customer service helpline on: 01759 487839
Please have all your product details available, including the model number,
serial number, original sales invoice (clearly showing model number,date of
purchase and your retailer’s details) before registering a fault.
The service call cannot progress without this information.
Your 2 year Manufacturer’s guarantee
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.
Your new Montpellier appliance carries a free guarantee which protects you
against the cost of repairs during the first 24 months from date of purchase
provided that:
Any claim is accompanied by evidence of the model reference, model serial
number and proof of purchase, such as a Sales Receipt, showing that the
appliance was purchased within the 24 months prior to the date of claim.
What is not covered under the Guarantee
-
Any appliance not correctly installed and operated in accordance with the manufacturer’s instructions
-
Any appliance that is used for anything other than domestic purposes.
Any defect caused by accident, misuse, unauthorised modification or inexpert repair. -
Cost of Cal-out where a fault cannot be found with the appliance.
Cost of Call-out for work covering routine maintenance, such as, but not exclusively, cleaning of filters or defrosting. -
Cost of Callout for work required to correct the alignment of doors following door reversal procedures carried out by you.
Use of the appliance by anyone other than the Householder.
Use in any commercial environment. -
Consumabke items, such as, but not exclusively, fuses in plugs, bulbs and breakable items which require routine replacement.
Repair costs incurred that have not been authorised by Montpellier service and/or carried out by a non-approved Montpellier engineer. -
Montpellier Appliances do not accept claims for consequential loss, rusting, corroding, delivery damage or scratches.
YOUR GUARANTEE IS VALID ONLY IN THE UK & REPUBLIC OF IRELAND
To register your appliance simply complete the card in your appliance pack and
return it witha stamp affixed, alternatively you can register online at www
.montpellier-appliances.com/support or by phone calling our warranty registration
department on 0808 1961388
SERVICE HELP-LINE
Should your appliance develop a fault, please call the Montpellier customer
service helpline on: 01759 487839
Please remember to have all your product details available, including the
model number, serial number, date of purchase and your retailer’s details
before registering a fault.
Montpellier Domestic Appliances Ltd.
Unit 1, Tewkesbury Retail Park, Northway Lane,
Tewkesbury, Gloucestershire GL20 8JU
www.montpellier-appliances.com
The symbol on the product or on its packaging indicates that this product may
not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this
product. For more detailed information about recycling of this product, please
contact your local city office, your household waste disposal service or the
shop where you purchased the product.