LG LT18S2100 Series Ice Maker Owner’s Manual

: August 19, 2024
: LG

Table of Contents

LG LT18S2100 Series Ice Maker
Product Information
Product Usage Instructions
IMPORTANT SAFETY INSTRUCTIONS
INSTALLATION
OPERATION
MAINTENANCE
TROUBLESHOOTING
LIMITED WARRANTY
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LG LT18S2100 Series Ice Maker

Product Information

Specifications

Model: LK50C
Manufacturer: LG
Rev: 01_041724

Product Usage Instructions

Installation
Kit Contents
Contents of the Icemaker Kit:

Icemaker
Screw (6ea)
Icemaker Owner’s Manual
Icemaker Screw (2ea, 0.55 in white)
Band (3ea)
Water Valve Assembly

Icemaker Installation
Tools Needed:

Icemaker
Screw (6ea)
Icemaker Owner’s Manual
Icemaker Screw (2ea, 0.55 in white)
Band (3ea)
Water Valve Assembly

Installing the Icemaker:

Turn off the icemaker.
Install the icemaker.
Plug in the icemaker.
Remove Covers.

Water Valve Installation

Tools Needed:

Locker – housing refrigerator bottom

Installing the Water Valve:

Connect the water valve wire harness.
Assemble the valve cover over the bracket through the opening in the valve cover.
Fasten the valve cover to the bracket with a Phillips screw.
Assemble the valve cover on the refrigerator.
Connect to water line.

Operation

Automatic Icemaker
Before Using the Freezer Icemaker:
This feature is only available on some models. The feature may vary depending on the purchased model.

FAQ

Q: What should I do if the icemaker is not producing ice?
A: Check if the icemaker switch is set to the “on” position and ensure that the water line is connected properly.
Q: How often should I clean the icemaker?
A: It is recommended to clean the icemaker every six months to ensure optimal performance.

Scan to see the online manual.

IMPORTANT SAFETY INSTRUCTIONS

Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

WARNING

To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:

Installation

To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3- prong wall outlet.
Do not use an outlet that can be turned off with a switch. Do not use an extension cord.
The appliance must be positioned for easy access to a power source.
When moving the refrigerator, be careful not to roll over or damage the power cord.
Contact an authorized service center when installing or relocating the refrigerator.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate.
Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as stoves or heaters.
Do not bend or pinch the power cord excessively or place heavy objects on it.
When positioning the appliance, ensure the supply cord is not trapped or damaged.
Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

Operation

This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc.
DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.
Do not allow children to climb into the refrigerator. They could be trapped and suffocated.
Children should be supervised to ensure that they do not play with the refrigerator.
Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be careful opening or closing doors or drawers when children or others are nearby.
Stand far enough away when opening doors or drawers to avoid hitting and injuring your feet.
Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so may cause frostbite.
Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.
Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
Do not operate the refrigerator or touch the power cord with wet hands.
Do not modify or extend the power cord.
Do not use an uncertified power outlet. Do not plug the appliance into a damaged wall outlet.
Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result in personal injury or electric shock.
In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an authorized service center before resuming use. Do not touch the refrigerator or power cord of the refrigerator.
Disconnect the power cord immediately and contact an authorized service center if there is a strange noise, odor, or smoke coming from the appliance.
Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
Do not put animals inside the appliance.
Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable objects (such as candles and lamps) on the appliance.
If connected to a circuit protected by fuses, use time delay fuse.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
Do not damage the refrigerant circuit.
This appliance incorporates an earth connection for functional purposes.
Connect to potable water supply only.
- If connected to a water supply, connect to a potable water supply only.
Fill with potable water only.
- If using an icemaker or dispenser water tank, make sure to fill it with potable water only.

Maintenance

Do not use a hair dryer to dry the inside of the refrigerator.
Do not light a candle to remove odors in the refrigerator.
In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.
Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
Unplug the power plug before cleaning or repairing the refrigerator.
The refrigerator compartment lights are interior LED lighting, and service should be performed by a qualified technician.
Unplug the power plug immediately in the event of a blackout or thunderstorm.
Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.
Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen, break the container and cause injury.
Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.

Disposal

Risk of child entrapment. Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside.
If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains flammable blowing gas.
When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and keep children away from the appliance.

Grounding Instructions

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
Have a certified electrician check the wall outlet and wiring for proper grounding.
Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock.

Risk of Fire and Flammable Materials
This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care.
This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air out the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance. Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.

CAUTION

To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:

Installation

Do not install the refrigerator where there may be a danger of the unit falling.
The refrigerator must be properly installed in accordance with the Installation Instructions.

Operation

Do not use aerosols near the refrigerator.
This appliance is intended to be used only in domestic and similar applications.
Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked or broken. You may be injured.
Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or personal injury if items are removed with excessive force.

Maintenance

Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do not use a wet or damp cloth when cleaning the plug.
Do not spray water directly on the inside or outside of the refrigerator.
Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to sudden temperature changes.

INSTALLATION

Kit Contents
Contents of the Icemaker Kit

Icemaker
Screw (6ea)
Icemaker Owner’s Manual
Icemaker Screw (2ea, 0.55 in white)
Band (3ea)
Water Valve Assembly
Valve Screw (1ea)
Ice Bucket
Screw (1ea)
Tube Guide
Cover Valve (1ea)

Icemaker Installation
Tools Needed

Flat blade and Phillips screwdrivers

Installing the Icemaker
CAUTION Unplug the refrigerator power cord from the outlet before installing the icemaker.

Turn off the icemaker.
- Turn the icemaker switch to O (off). Leave the icemaker off until the refrigerator is connected to the water supply to prevent premature operation.
- Slide the tube guide onto the back of the icemaker.
Install the icemaker.
- Before installing icemaker, remove the freezer shelf.
- To mount the icemaker, insert the two icemaker screws 4 provided through the holes at the base of the icemaker and into the slots located in the freezer left wall.
Plug in the icemaker.
- Remove the cover to connect the icemaker to the refrigerator.
  Press the top and bottom together to remove the cover.
- Gently remove the cover from the fill tube opening with a flat-blade screwdriver.
1. Remove Covers
- Plug the icemaker wire harness into the connector located in the freezer wall until it clicks into place.
  NOTE Secure the icemaker to the freezer using 1 screw 9.
Install the ice bucket.
- Before installing the ice bucket, install the freezer shelf. Put the ice bucket directly under the icemaker (to the left and all the way to the rear of the shelf under the icemaker). Make sure that the icemaker switch is set to O (off) position.

Water Valve Installation
Tools Needed

Flat blade and Phillips screwdrivers

Installing the Water Valve

CAUTION
- Unplug the refrigerator power cord from the outlet before installing the water valve.
- It is important that you use the water valve that came with this kit, even though your refrigerator may already have one installed. The old valve will not allow enough water through to properly fill the icemaker and will cause damage.

Connect the water valve wire harness.
- Facing the back of the refrigerator, locate the wiring harness for the water valve at the bottom center. Plug the connector of the water valve harness onto the refrigerator terminals.
Assemble the valve cover 11 over the bracket 1.
- Insert the bracket on the water valve 2 through the opening 3 in the valve cover.
Fasten the valve cover 11 to the bracket with 1 Phillips screw 7.
Assemble the valve cover on the refrigerator.
- Assemble the valve cover so it aligns with the guidelines 1 and the screw holes in the cabinet. Secure it with a screw 2 in the left hole.
Remove the icemaker fill tube cover.
- Remove the icemaker fill tube opening cover located on the upper right side of the refrigerator. Insert the icemaker fill tube all the way into the opening until it stops.
Secure the fill tube.
- After installing the fill tube, secure the top with 2 screws 2 where the cover was removed. Then fasten the fill tube to the cabinet using bands 5 and screws 2 in the holes located on the back cabinet, ending with a screw 2 in the top right of the valve cover.
Connect to water line.
- To connect to the home water supply, refer to the Water Line Installation Instructions within the refrigerator’s Owner’s Manual.

NOTE

Once the home water supply line is connected and turned on, be sure to turn the icemaker switch to the I (on) position.
The icemaker will require 12 to 24 hours for ice to be produced.
Discard the first few batches of ice prior to using a batch for consumption.

OPERATION

Automatic Icemaker

WARNING

DO NOT place fingers in the automatic icemaker when the refrigerator is plugged in.
Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice cubes.

Before Using the Freezer Icemaker
This feature is only available on some models. The feature may vary depending on model purchased.

NOTE

Throw away the first bin full of ice (about 140- 160 cubes) after installation. This is also necessary if the refrigerator has not been used for a long time.
The icemaker begins producing ice approximately 24 hours after the appliance is initially installed.
If the ice bin is completely filled with ice, ice production will stop.
The amount and shape of ice may vary according to the environment (ambient temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, water pressure, etc.).
In the event of a power outage, throw away the ice stored in the ice bin.

Freezer Icemaker
This feature is only available on some models. The feature may vary depending on model purchased.

Power Switch
Auto Shutoff (feeler arm)

CAUTION

Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst.
Never use thin crystal glass or crockery to collect ice. Such containers may chip or break resulting in glass fragments in the ice.

NOTE

The automatic freezer icemaker produces 8 cubes at a time, 64-128 pieces within a 24 hour period if conditions are favorable. This amount may vary according to the environment (ambient temperature around the appliance, frequency of the door being opened, amount of food stored in the appliance, etc.).
The sound of ice dropping into the ice bin is normal.
Ice cubes which are stored in the ice bin for a long time may clump together and be difficult to separate. If this happens, empty the ice bin completely and clean it before reinstalling it.
You should turn off the automatic icemaker when:
- The water supply will be shut off for several hours.
- The ice bin is removed for more than one or two minutes.
- The refrigerator will not be used for several days.

Turning the Icemaker On/Off
To turn the automatic icemaker On/Off, press the power switch on the icemaker to the ON ( | ) or OFF (O) position.

Normal Sounds You May Hear

Keeping the power turned on to the icemaker before the water line is connected can damage the icemaker.
The icemaker water valve buzzes as the icemaker fills with water. If the icemaker power button is in the ON position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, press the icemaker power button to turn it off.
You will hear the sound of ice dropping into the bin and water running in the pipes as the icemaker refills.

Preparing for Vacation
Set the icemaker power button to OFF and shut off the water supply to the refrigerator.

NOTE The ice bin should be emptied any time the icemaker power button is turned to the OFF position.

If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.

MAINTENANCE

Cleaning

WARNING Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death.

CAUTION

Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator.
Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors.

General Cleaning Tips

Both the refrigerator and freezer sections defrost automatically; however, clean both sections once a month to prevent odors.
Wipe up spills immediately.
Unplug the refrigerator or disconnect power before cleaning.
Remove all removable parts, such as shelves.
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.
Hand wash, rinse and dry all surfaces thoroughly.

Exterior
For products with black stainless steel exterior, spray glass cleaner on a clean microfiber cloth and rub in direction of grain. Do not spray glass cleaner directly at the display panel. Do not use harsh or abrasive cleaners. For products with a standard stainless steel exterior, use a damp microfiber cloth and rub in the direction of the grain. Dry with a paper towel to avoid streaks. For stubborn stains and fingerprints, use a few drops of liquid dish soap in water, and rinse with hot water before drying. Do not use abrasive or harsh cleaners.

Inside Walls

Allow freezer to warm up so the cloth will not stick.

To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.

Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.

Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material.

TROUBLESHOOTING

Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.

Ice

Problem	Possible Cause & Solution
Icemaker is not making enough ice.	**Doors are opened often or for long

periods of time.**

• If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently.

Doors are not closed completely.

• If the doors are not properly closed, ice production will be affected.

The temperature setting for the freezer is too warm.

• The recommended temperature for the freezer compartment for normal ice production is 0°F. If the freezer temperature is warmer, ice production will be affected.

Icemaker is not making ice| Refrigerator was recently installed or icemaker recently connected.

• It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice.

Ice has bad taste or odor.| Ice has been stored for a long time.

• Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste. Throw away old ice and make a new supply.

The food has not been stored properly in either compartment.

• Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.

The interior of the refrigerator needs to be cleaned.

• See the Maintenance section for more information.

The ice storage bin needs to be cleaned.

• Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it.

LIMITED WARRANTY

CANADA:

TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Icemaker Kit (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased from an authorized retailer and used within Canada, as determined at the sole discretion of LGECI.

WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin ninety (90) days from the date of manufacture)

Product| Parts| Labor
Icemaker Kit| 1 year| 1 year [In-Home Service]

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory-remanufactured, all at the sole discretion of LGECI.
Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty.
LG Authorized Service Center warranties their repair work for thirty (30) days.

LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;
Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air;
Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product’s owner’s manual;
Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;
Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual;.
Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product’s owner’s manual;
Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI;
Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply;
Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products;
Damage or missing items to any display, open box, refurbished or discounted Product;
Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI;
Increases in utility costs and additional utility expenses in any way associated with the Product;
Any noises associated with normal operation of the Product;
Replacement of light bulbs, filters, fuses or any other consumable parts;
Replacement of any part that was not originally included with the Product;
Costs associated with removal and/or reinstallation of the Product for repairs; and
Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.
Coverage for “in Home” repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.

All costs and expenses associated with the above excluded circumstances, listed under the heading,
This Limited Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 and select the appropriate option from the menu, or visit our website at http://www.lg.com.

PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if
LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out;” or (ii) calling 1- 800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.