SAMSUNG HW-S81D Wireless Dolby Atmos Soundbar User Guide

: August 9, 2024
: Samsung

SAMSUNG HW-S81D Wireless Dolby Atmos Soundbar User Guide

SAFETY INFORMATION

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT

REMOVE THE COVER (OR BACK).

NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Refer to the table below for an explanation of symbols which may be on your Samsung product.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

| This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
| This symbol indicates that this product has included important literature concerning operation and maintenance.
| Class II product : This symbol indicates that a safety connection to electrical earth (ground) is not required.

If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).

| AC voltage : Rated voltage marked with this symbol is AC voltage.
| DC voltage : Rated voltage marked with this symbol is DC voltage.
| Caution. Consult Instructions for use : This symbol instructs the user to consult the user manual for further safety related information.

WARNING

To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
Do not use liquid fumigators containing chemicals, such as mosquito repellent or air freshener, around the product. If steam comes in contact with the product surface or enters the product, it may cause stains or malfunction.

CAUTION

TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
This apparatus shall always be connected to a AC outlet with a protective grounding connection.
To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases, on the apparatus.
To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times

PRECAUTIONS

Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use.
To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery.
CAUTION : Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.
Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

CHECKING THE COMPONENTS

Soundbar Main Unit
Soundbar Remote Control
Subwoofer
Power Cord X 2 (Subwoofer, Soundbar)
AC/DC Adapter
HDMI to Micro HDMI Cable
Wall Mount Guide
Holder-Screw X 2
Screw (M5 X L55) X 4
Screw Anchor X 4
Bracket-Wall Mount X 2

NOTE

For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.

PRODUCT OVERVIEW

Top Panel of the Soundbar

Product overview

(Multi Function) Button
In standby mode, press the (Multi Function) button to turn on the Soundbar.
Press the (Multi Function) button to change the mode.
(Mic On/Off) Button
Press the button to turn the microphone on or off.
When the microphone is off, the LED indicator will light red.
(1) LED indicator
The LED Indicator flashes, glows, or changes color depending on the Soundbar’s current mode or status.
(Power) Button
Turns the power on and off.
(Source) Button
Press the (Source) button to change the input source.

To switch to Bluetooth Pairing state in “Bluetooth” mode, press and hold the (Mic On/Off) or (Source) button on the top of the Soundbar for more than 5 seconds.

Rear Panel of the Soundbar

Product overview

SERVICE
Connect a USB storage device to upgrade the product’s software.
HDMI (eARC)
Connect to the HDMI jack on a TV.
DC 19V
Connect the AC/DC power adapter. (Power Supply In)

CONNECTING THE SOUNDBAR

Connecting the power and units

Rear of Subwoofer

Connecting the power and units

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

USING A WIRED CONNECTION

Connecting using an HDMI to Micro HDMI Cable

Wired connection

NOTE

When using an HDMI to Micro HDMI cable, take caution not to break the cable terminal.
When the TV sound is not output, press the (Multi Function) / (Source) button at the top of the Soundbar or the (Source) button on the remote control to select the “TV ARC” mode.
The recommended cable is an HDMI cable certified by HDMI.org.

Using the Q-Symphony Function

When the Soundbar connects to a Samsung TV that supports the Q-Symphony function, you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three-dimensional surround sound effect. When the Soundbar is connected, “Q-symphony” menu appears on the TV. (The message displayed may differ with the TV model.) (Settings All Settings ( ‍) → Sound → Sound Output)

USING A WIRELESS CONNECTION

Connecting via Bluetooth

Top of the Soundbar

Connecting via Bluetooth

Search for the Bluetooth device on your TV or mobile device.

Connecting via Bluetooth

Ready to connect via Bluetooth.

NOTE

If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

Connecting via Wi-Fi (Wireless Network)

To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.

Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.

TROUBLESHOOTING

Before seeking assistance, check the following.

Soundbar does not turn on.

Check whether the power cord of the Soundbar is correctly inserted into the outlet.

If the subwoofer does not connect automatically

Turn off the Soundbar main.
Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
Press the Up button on the remote control for 5 seconds.

LED indicator
Check if the LINK LED is solid blue (connection complete).
- The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

Soundbar works erratically.

After removing the power cord, insert it again.
Try again after initializing the product.
If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power.

If the remote control does not work.

Point the remote directly at the soundbar.
HW-S81*D : recharge the remote control.
HW-S71*D : Replace the batteries with new ones.

*The Soundbar indicator turns solid red. (HW-S81D model only)**

The microphone is turned off. Turn on the microphone.

Soundbar indicator

Sound is not output from the soundbar.

The volume of the Soundbar is too low or muted. Adjust the volume.
When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
For sound output of the TV, select Soundbar.
(Samsung TV: Home ( ) → Menu → Settings ( ‍ ) → All Settings ( ‍ ) → Sound → Sound Output → Select Soundbar)
Remove the cable from the Soundbar and then reconnect it.

Sound is not output from the subwoofer.

Check whether the LED on the rear of the Subwoofer lights in blue. Reconnect it when the blue LED blinks or the red LED lights.

If the TV is not connected via HDMI (eARC)

Check whether the HDMI cable is correctly connected to the ARC terminal.
Connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Menu → Settings ( ‍) → All Settings ( ‍) → Connection → External Device Manager → Anynet+ (HDMI-CEC) ON)

Soundbar will not connect via Bluetooth.

When connecting a new device, switch to “BT PAIRING” for connection. (Press the PAIR button on the remote control or press the (Mic On/ Off) / (Source) button on the body for at least 5 seconds.)
Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( ) → Menu → Settings ( ‍) → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List)

Sound drops out when connected via Bluetooth.

Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
If your device that is connected via Bluetooth moves too far away from the soundbar, it may cause the sound to drop out. Move the device closer to the soundbar.
If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.

Soundbar will not connect to Wi-Fi.

Make sure the wireless router is turned on and then reconnect the wireless router after rebooting.
The soundbar will not connect if the wireless signal is too weak. Try moving the router closer to the soundbar, or eliminating any obstacles that are between the soundbar and the router, if possible

The soundbar does not turn on automatically with the TV

When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

IMPORTANT NOTES ABOUT SERVICE

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
An administration fee may be charged if either
- an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read).
- you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

SPECIFICATIONS AND GUIDE

**Model Name HW-S81*D**

NOTE

Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
Weight and dimensions are approximate.

Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi or Bluetooth.

Overall Standby Power Consumption (W) 2.0 W

To deactivate Wi-Fi connection:
Press and hold the CH LEVEL button on the remote control of the Soundbar for more than 30 seconds to turn on or off the Wi-Fi connection

To deactivate Bluetooth connection :
Press and hold the TONE CONTROL button on the remote control of the Soundbar for more than 30 seconds to turn on or off the Bluetooth connection

Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements.
The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com go to Support and enter the model name.
This equipment may be operated in all EU countries and in the UK.
The 5GHz WLAN(Wi-Fi or SRD) function of this equipment may only be operated indoors.
WIRELESS DEVICE OUTPUT POWER
RF max transmitter power :
100mW at 2.4GHz-2.4835GHz,
200mW at 5.15GHz-5.25GHz & 5.47GHz – 5.725GHz,
100mW at 5.25GHz-5.35GHz
25mW at 5.725GHz-5.875GHz

[ENERGY STAR]

ENERGY STAR qualified model only

Your Samsung product is ENERGY STAR qualified in its factory default setting. Change to certain features, settings and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.
Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of the Government agencies, designed to promote energy efficient products and practices.

Refer to www.energystar.gov for more information of the ENERGY STAR Program.

ENERGY STAR qualified model only (The other models)

As an ENERGY STAR Partner, Samsung has determined that this product or product models meets the ENERGY STAR guideline for energy efficiency

Disposal

Correct disposal of batteries in this product

(Applicable in countries with separate collection systems)

The marking on the battery, manual or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. The battery incorporated in this product is not user replaceable. For information on its replacement, please contact your service provider. Do not attempt to remove the battery or dispose it in a fire. Do not disassemble, crush, or puncture the battery. If you intend to discard the product, the waste collection site will take the appropriate measures for the recycling and treatment of the product, including the battery

Removing the battery

To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy.
For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe

[Correct disposal of batteries in this product]

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit: www.samsung.com/uk/aboutsamsung/sustainability/ environment/our-commitment/data/

COMMISSION REGULATION (EU) 2019/1782

Ecodesign requirements for external power supplies : www.samsung.com/global/ecodesign_component

You can access the User Guide on Samsung’s on-line customer support
center by scanning the QR code on the left.
To see the manual on your PC or mobile device, download the manual in
document format from Samsung’s website (http://www.samsung.com/support)