waEV-charge EV1 Smart Charger User Guide

August 6, 2024
waEV-charge

waEV-charge EV1 Smart Charger

Important Safety Notice

This charger complies with Mode 3 (IEC61851 and CE-LVD).
When using electric chargers, basic precautions should always be followed. This manual contains important instructions, including the following, that must be followed during installation, operation and maintenance.

  • Do not install or use the charger near flammable, explosive, corrosive, or combustible materials, chemicals, or vapors.
  • Turn off the mains power to the charger before performing any maintenance.
  • The device is designed only for vehicles that are compatible with the Mode 3 charging standard.
  • Do not use the charger if it is defective, appears cracked, frayed, broken or damaged.
  • Do not attempt to open, disassemble, repair, tamper with, or modify the charger. Contact waEV-charge Customer Service or your installer for any repairs.
  • Do not use the charger when you are in the vehicle, or the charger is exposed to severe rain, snow, or other severe weather.
  • When transporting the charger, handle with care and do not drag or step on the device.
  • Do not touch the charging connector terminal with sharp metallic objects to prevent damage.
  • Do not forcefully pull the charging cable, damage it with sharp objects, put fingers, or insert foreign objects into any part of the charging connector.
  • Risk of explosion: This device has arcing & sparking parts that should not be exposed to flammable vapors.
  • Risk of electric shock. Do not remove cover or attempt to open the enclosure or the device when power is on.
  • To reduce the risk of serious injury or death and damage to the charger, this device should be installed, adjusted, and serviced by a qualified electrician, familiar with the construction and operation of this type of charger and the dangers involved. Failure to observe these precaution could result in death or severe injury.
  • Incorrect installation and testing of the charger could potentially damage either the vehicle’s battery and/or the device itself. Any resulting damage is excluded from the warranty for the charger.
  • Ensure that the charging cable is well positioned during charging so it will not be stepped on, tripped over, or subjected to damage or stress.
  • Do not use this charger with a frayed charging cable that has damaged insulation or any other signs of damage.
  • Install according to the local electrical regs, confirm the wire diameter and wire type corresponds to the current rating and the temperature rating required.
  • Before starting the installation, ensure all power is turned off at source.

Circuit Breaker Options Table

 | 1-phase| 3- phase
AC Charger Output Amperage (A)| 32A| 16A| 32A
Circuit Breaker Options (A)| 32A/40A| 20A| 40A
Example Circuit Breaker Model| A9F18240| A9F18420| A9F18440

The waEV-charge EV1, EV1i & EV1s charger can be safely installed without an earth-rod and features integrated 6mA DC RCD leakage protection. Only type A RCD + 32/40A MCB or equivalent protection is normally required at source.
A DC leakage fault in the vehicle will render ineffective a type “AC” RCD.
You should never wire the waEV-charge EV1, EV1i & EV1s into an existing upstream Type “AC” RCD.

waEV-charge EV1, EV1i & EV1s Basic Interface

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waEV-charge EV1, EV1i & EV1s Dimensions

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Specification

Model Name waEV-charge EV1, EV1i & EV1s
Rated Input Voltage AC220~240V / Single Phase
Rated Output Current 32A
AC Power Frequency 50/60 Hz
Input Protection UVP, OVP, SPD, 6mA DC RCD & Ground Fault Protection
Output Protection OCP, OTP, Control Pilot Fault Protection, DLB
Charging Connector Tethered, IEC 62196/Type 2
Operating Humidity Up to 95% RH
Operating Temperature -30°C to +50°C
Charging Protocol Mode 3 (EN/IEC 61851)
Safety/Charging Compliance EN 61851-1:2019 / IEC 62955:2018 / TUV CE /

UKCA
Version| LAN Version / Wi-Fi/LAN Version / Solar CT Version
**RJ45 Cable lnlet*| 10M/100M Base-T
Wi-Fi Function**| 802.11 b/g/n / 2.4GHz
Cable Length| 5m
Protection Level| IP65
Installation Type| Wall-Mounted/Pile
Shipping Weight| 7.4kWh – 5.3kg / 22kWh – 6.6kg
Status Light Indication**| Red, Green, Blue LED

  • LAN Version & Wi-Fi Version
    ** Wi-Fi Version

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Packing List

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Installation Instructions

Safety Requirements

  • Be sure to read the installation manual in full and ensure local building and electrical regs are reviewed before installing the AC charger.
  • The AC charger should be installed by a qualified electrician according to the install manual and local safety regulations.
  • Use appropriate protection when connecting to the main power distribution cable.

The waEV-charge EV1, EV1i & EV1s charger can be safely installed without an earth-rod and features integrated 6mA DC RCD leakage protection. Only type A RCD + 32/40A MCB or equivalent protection is normally required at source.
A DC leakage fault in the vehicle will render ineffective a type “AC” RCD. You should never wire the waEV-charge EV1, EV1i & EV1s into an existing upstream Type “AC” RCD.

No. Product Name Quantity Note
**** EV1, EV1i & EV1s Charger (With Cable) 1
**** User Manual 1
**** Wall-Mounted Bracket 1
**** M5 Security & M6 Expansion Screws 2 & 4
**** CT Clamp (Solar Version Only) 1
**** RFID Card (RFID Version Only) 1

Wiring
waEV-charge EV1, EV1i & EV1s – 7kW – Single Phase

For safe installation, it is recommended to install a double pole isolator on the input part of the EV charger. Connect the L1 lead to the grid L1, connect the L2 lead to the grid L2, connect the L3 lead to the grid L3, connect the N lead to the grid N, connect the PE lead to the grid PE (for Three Phase)

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Circuit Breaker Options Table

Output Amperage (A)| 32A
Circuit Breaker Options (A)| 40A

waEV-charge EV1, EV1i & EV1s – 22kW – Three Phase
For safe installation, it is recommended to install a double pole isolator on the input part of the EV charger. Connect the L1 lead to the grid L1, connect the L2 lead to the grid L2, connect the L3 lead to the grid L3, connect the N lead to the grid N, connect the PE lead to the grid PE (for Three Phase)

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Circuit Breaker Options Table

Output Amperage (A)| 16A| 32A
Circuit Breaker Options (A)| 20A| 40A

Tools and Materials Required

Tools required before installing the Wall-Mounted EV1, EV1i & EV1s charger, gather the following tools:

  • Wire stripper
  • Crimpers
  • Security TORX screwdriver for M5
  • Slotted screwdriver for 4~5.5MM
  • Adjustable Wrench M6
  • Head gasket screw 10-10.5mm
  • EV Voltmeter/Digital multi-meter testing equipment
  • It is recommended to use 3 core/6mm cable for Single Phase / 5 core/6mm cable for three phase (XLPE or equivalent cable) to pull the cable from the distribution box.
  • Power Drill
  • Pencil or marker

Installer Notes
It is recommended the charger is installed at a height of 500mm-1500mm as per building regulations BS8300:2018.
An isolator switch (rated 45 Amps) is a mandatory requirement for “new builds”, but optional for existing dwellings.
The isolator switch (if fitted) should be mounted between 500mm and 1500mm above finished floor level to comply with regulations. All installations must comply to BS7671: 2018.

The waEV-charge EV1, EV1i & EV1s charger is designed to be connected to a dedicated AC supply only. The property must comply with minimum BS7671 standards before installation commences and the supply must be adequately rated for the additional load required for EV charging.

The waEV-charge EV1, EV1i & EV1s charger must be connected to a strong WiFi signal in order to function correctly with the ev.energy app. If the WiFi signal strength is 2 bars or lower, we strongly advise the use of a WiFi booster or alternatively the charger to be hardwired via the external LAN socket, directly into a router/hub.

Wall Mounted Bracket Installation

Step 1:

  • Set the positions of the 4 screw holes and drill them, with a diameter of 8mm and a depth of 52mm.
  • Use 4 sets expansion screw and M6 screw to fix the wall-mounted bracket on the wall.

Step 2: Align the rear notch of charger into the wall-mounted bracket and fit the screw holes of the right and left side.

Step 3: Fix the two M5 security TORX screws to complete the installation.

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Error and Warning Messages

Status Red Remark
Input OVP 1 flash followed by 3 sec pause Auto Recover
Input UVP 2 flashes followed by 3 sec pause Auto Recover
Output OCP 3 flashes followed by 3 sec pause Auto Recover
OTP 4 flashes followed by 3 sec pause Auto Recover
RCD Abnormal 5 flashes followed by 3 sec pause Auto Recover
Ground Fault 6 flashes followed by 3 sec pause Auto Recover
Control Pilot Fault Flicker Auto Recover
MCU Self -Test Fail Constantly Bright Contact Customer Service
RCD Self-Test Fail Constantly Bright Contact Customer Service
Relay Self-Test Fail Constantly Bright Contact Customer Service
RCD Abnormal Stop Charging Constantly Bright Contact Customer Service
Output OCP Stop Charging Constantly Bright Contact Customer Service
OTP Stop Charging Constantly Bright Contact Customer Service

Charger Commissioning via waEV-charge App

Scan QR Code to download installer app or head to: https://waevcharge.co.uk /waevcharge-installer-info

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  1. Open the waEV App and Select Installer Setup
    Select “Installer Setup”.

  2. Select the Charger to Configure
    Click on the relevant CPID.

  3. Enter the Access Code and Press Confirm
    Located on the back of the Installer Guide.

  4. Select WiFi Setup
    To connect the charger to WiFi.

  5. Wait for the WiFi List to Pop-up
    Click “WiFi Setup” to scan for nearby WiFi networks.

  6. Select the Correct WiFi Network
    Select the customer’s WiFi network. Make sure to select the 2.4Ghz when connecting.waEV-charge-EV1-Smart-Charger-13

  7. Enter the WiFi Password.
    The WiFi password will be located on the customer’s router or access point. (unless it has been changed)

  8. Wait for the Charger to Connect to WiFi
    Once connected, the charger status light will flash 5 times, and confirmation of connection will be shown in app.

  9. Check Log for Connection Success
    Connection successful will be displayed in the Commands Log.

  10. Select Load Balancing Setup

  11. Select the Main Fuse Rating
    Check the fuse rating of the install location.

  12. Reboot the Charger
    Press Reboot and OK, and wait for the charger to restart.

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Still need help?
If you require any further assistance, please contact us at support@waevcharge.co.uk Alternatively, you can contact our support helpline on 0330 043 1353.

ev.energy App Commissioning

Please Note:
The EV1, EV1i & EV1s chargers need to be commissioned to be compliant with The Electric Vehicles (Smart Charvge Points) Regulations 2021.

  1. Open waEV-charge App and Select Installer Setup
    Select “Installer Setup”.

  2. Select the Charger to Configure
    Click on the relevant CPID.

  3. Enter the Access Code and Press Confirm
    Located on the back of the Installer Guide.

  4. Select the ev.energy PortalwaEV-charge-EV1-Smart-Charger-15

  5. Check the Charger’s Serial Number
    This should be automatically populated, otherwise please find CPID on the side of charger label.

  6. waEV-charge Status Screen
    You can click Enable if you need to test the charger.

  7. Enter the Customer’s Details
    Email must match the customers’ ev.energy account.

  8. Enter the Customer’s MPAN
    This step is optional during commissioning.

  9. Commissioning Complete!
    You have successfully completed the commissioning.

  10. Customer E-mail
    After completion, the customer should receive an email as above.

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Commissioning Troubleshooting

  1. Please ensure the WiFi name (SSID) & password are correct (both are case sensitive so must be entered carefully). We advise connecting another device, such as a mobile phone to the WiFi network from where the EV charger is located to check the WiFi signal is strong, within range and the details are correct.
  2. The waEV-charge EV1, EV1i & EV1s charger MUST be connected to the 2.4GHz WiFi network only. Dual band or 5GHz networks do not provide a strong & stable connection therefore the charger will not appear online if the 5Ghz/Dual-band WiFi SSID & password is used. All routers can be setup to transmit a standalone 2.4Ghz network. If the customer is unsure of how to set this up, please contact us and we will assist.
  3. Once the WiFi SSID & Password are input using the Installer app, ensure that you see SET SUCCESS under both SSID & Password in the bottom status box. Once confirmed, please ensure you REBOOT the device and then wait 2-3 mins before opening the ev.energy commissioning portal.
  4. If you are still having connection issues, please reboot the customers WiFi router.
  5. Ensure the vehicle is not plugged in when the commissioning process is being completed. The status LED should remain BLUE during all commissioning, except during reboot.
  6. Selecting “get device info” will display the WiFi details and OCPP URL, this should match the customer WiFi SSID & password and URL.
  7. If the customer has already signed up for the ev.energy app, please ensure you use the same email address for the ev.energy commissioning portal. Once complete, ask the customer to fully close the ev.energy app (or reboot phone if unsure) then reopen and the waEV-charge EV1, EV1i & EV1s charger will appear within the app.

Maintenance and Repairs

Daily Maintenance
Please keep the charger clean and keep in a clean area with low humidity. Do not install it in an environment near the sea, high humidity or high levels of dust.

  • Avoid moisture or water in the charger. If there is water or moisture ingress into the charger, it is necessary to immediately power off to avoid immediate danger, and notify your installer to carry out a full safety inspection before future use.
  • If there is any damage or dirt on the vehicle connector, charging cable, or vehicle connector holder, please contact the maintenance installer immediately.
  • Please use the charger carefully. Do not hit or press hard on the case. If the case is damaged, please contact your installer.
  • Avoid placing the charger near hot objects or in directly sunlight, away from dangerous substances such as flammable gases and corrosive materials.
  • Do not place external objects or heavy objects on the charger to avoid danger.

Warranty and Maintenance

  • The warranty period for this charger is three years.
  • After the event of any repair or maintenance under the warranty period, if there is no purchase to extend the warranty period, waEV-charge shall provide a three-month warranty period for any subsequent paid repair work.

During the warranty period for any malfunction caused by normal use according to the User Manual and Service Instructions (to be determined by certified maintenance technicians of waEV-charge), the product shall be repaired free of charge. Except for the following situations, the charger shall be subject to the above warranty terms:

  1. The warranty certificate cannot be provided or the contents of the warranty certificate are modified or inconsistent with the label indication of the repaired product.
  2. Those who are unable to provide valid proof of purchase.
  3. Those who exceed the manufacturer’s specified warranty period.
  4. Those who damage the product due to not following the product service instruction for use, maintenance and storage.
  5. Damage or malfunction caused by foreign object entering.
  6. Unauthorized repair, disassembly or modification.
  7. Damage caused by force majeure (such as lightning, excessive voltage, earthquake, fire, flood, etc.).
  8. Malfunction and damage caused by other unavoidable external factors. Malfunction and damage caused by improper use of equipment, such as water or other solutions entering into the equipment.
  9. Malfunction and damage caused by the grid power supply and voltage which is not specified for use with the charger equipment.

The above guarantees shall be made solely, and no other express or implied warranties shall be made (including the implied warranties of merchant ability, particular and applicable reason ability and adaptability, etc.) whether in the contract, civil negligence, or other aspects, the Company shall not be responsible for any special, incidental or consequential damages.

Customer Services & Technical Support

Problem connecting to the ev.energy app?
Contact us: support@ev.energy
Alternatively, for business-hours support call ev.energy: 01202 078 000
OR
E – support@waevcharge.co.uk
W – waevcharge.co.uk/support

References

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