Yealink UH35 Mono and UH35 Dual USB Wired Headset User Guide

: August 5, 2024
: Yealink

Yealink UH35 Mono and UH35 Dual USB Wired Headset

Product Specifications

Product Name: UH35 Mono & UH35 Dual USB Wired Headset
Quick Start Guide Version: 1.0
Compatibility: Supports Yealink T27G/T4xS/T4xU/T53/T5xW/T58/VP59 through USB connection

Product Usage Instructions

Connection

Plug the headset into either a USB-A or USB-C port on your computer, depending on the USB variant of the headset.

Wear the Headset

Adjust the headset for the left or right ear.
Position the bendable boom arm for optimal microphone placement.

Overview

Mute/Unmute Button
Volume Control
Busylight for Microsoft Teams status
Answer or end call functionality
Play/Pause (UC Edition)
Hook* (UC Edition)
Mute/Unmute microphone

Calls & Music

Follow the specified actions for UC Edition or Teams Edition to control calls and music playback using the headset buttons.
Note: Ensure the Microsoft Teams client is installed on your PC before using Teams functions.

Replace Ear Cushions

Align the new cushion with the headset base and press firmly together. Replaceable ear cushions need to be purchased separately.

Software

You can update or manage your Yealink headsets through the Yealink USB Connect software available on the Yealink website.
Note: Ensure to use Yealink USB Connect of version 0.36.x.x or higher.

Frequently Asked Questions

Q: What devices are compatible with the UH35 headset?

A: The UH35 headset supports Yealink T27G/T4xS/T4xU/T53/T5xW/T58/VP59 through USB connection. For a better experience, it is recommended to have phone firmware v86 (xx.86.x.xx) or higher.

Q: How do I enable the Hook feature on the UC Edition?

A: To enable the Hook feature, go to the Yealink USB Connect application and click on Device settings -> Advanced Settings -> Platform to select UC. Click on the MFB Button to select HOOK.

Package List

Note: We recommend that you use the included accessories, and other accessories may have compatibility issues that prevent them from working properly.

Connection

Plug the headset into either a USB-A or USB-C port on your computer, depending on the USB variant of the headset.

Wear the Headset

Overview

You need to go to the Yealink USB Connect application to enable this feature.
Click Device settings->Advanced Settings->Platform to select UC.
Click the MFB Button to select HOOK.

Calls & music

Note: Before using the Teams functions, you should install the Microsoft Teams client on your PC.

Replace Ear Cushions

Align the new cushion with the headset base and press firmly together.

Note: The replaceable ear cushions need to be purchased separately.

Software

You can update or manage your Yealink headsets through the Yealink USB Connect.

Download it from the Yealink website https://www.yealink.com/product/yuc.
Note: It needs to be used with Yealink USB Connect of version 0.36.x.x or higher.

Regulatory Notices

Operating Ambient Temperatures
Operating temperature: +14 to 113°F (-10 to 45°C)
Relative humidity: 5% to 90%, non-condensing
Storage temperature: -22 to +158°F (-30 to +70°C)

Warranty

Our product warranty is limited only to the unit itself when used normally by the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product or for any claim from a third party.
We are not liable for problems with the Yealink device arising from the use of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.

Explanation of the symbols

The DC symbol is the DC voltage symbol.
WEEE Warning symbol To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Restriction of Hazardous Substances Directive (RoHS)

This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com.

Safety Instructions

Save these instructions. Read these safety instructions before use! General Requirements
Before you install and use the device, read the safety instructions carefully and observe the situation during operation.
During the process of storage, transportation, and operation, please always keep the device dry and clean, to avoid collision and crash.
Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
Please refer to the relevant laws and statutes while using the device. The legal rights of others should be respected as well. Environmental Requirements
Place the device in a well-ventilated place. Do not expose the device to direct sunlight.
Keep the device dry and free of dust.
Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
Keep the device away from any heat source or bare fire, such as a candle or an electric heater. Operating Requirements
Do not let a child operate the device without guidance.
Do not let a child play with the device or any accessory in case of accidental swallowing.
Please use the accessories provided or authorized by the manufacturer only.
The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
Before plugging or unplugging any cable, make sure that your hands are completely dry.
Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement, or swimming pool.
During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid a lightning strike.
If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately.
Contact the specified maintenance center for repair.
Do not insert any object into equipment slots that is not part of the product or auxiliary product.
Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables. Battery Requirements
Do not immerse the battery in water, which could short-circuit and damage the battery.
Do not expose the battery to an open flame or leave the battery where it could be subjected to extremely high temperatures, which could cause the battery to explode.
Do power the handset off before removing the battery.
Do not try to use the battery for the power supply of any device other than this handset.
Do not open or mutilate the battery, released electrolyte is corrosive and may cause damage to your eyes or skin.
Use only the rechargeable battery pack delivered with the handset or those rechargeable battery packs expressly recommended by Yealink.
Defective or exhausted batteries should never be disposed of as municipal waste. Return the old battery to the battery supplier, a licensed battery dealer, or a designated collection facility. Cleaning Requirements
Before cleaning the device, disconnect it from the power supply.
Use a piece of soft, dry, and anti-static cloth to clean the device.
Keep the power plug clean and dry.

Troubleshooting

The unit cannot supply power to the Yealink device.
There is a bad connection with the plug.
Clean the plug with a dry cloth.
Connect it to another wall outlet.
The usage environment is out of the operating temperature range.
Use in the operating temperature range.
The cable between the unit and the Yealink device is connected incorrectly.
Connect the cable correctly.

You cannot connect the cable properly

You may have connected the wrong Yealink device.
Use the correct power supply.
Some dust, etc., may be in the port.
Clean the port.
Contact your dealer or authorized service facility for any further questions.

FCC CAUTION

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference,
this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

ISED WARNING:

This device complies with the Innovation, Science and Economic Development Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

this device may not cause interference,
this device must accept any interference, including interference that may cause undesired operation of the device.

Contact Information

YEALINK NETWORK TECHNOLOGY CO., LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA Made in China
Note: UH35 supports Yealink T27G/T4xS/T4xU/T53/T5xW/T58/VP59 through the USB connection. To have a better experience, the phone firmware is recommended to be v86 (xx.86.x.xx) or higher.
You can find more details in the “Yealink Headset Compatibility Guide” from the Yealink support website.
If your headset needs warranty service, the process is quick and easy. Please go to https://ticket.yealink.com/page/headset/warranty-service.html and submit the RMA Claim to Yealink.

Technical Support

Yealink (Stock Code: 300628) is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of “Easy Collaboration, High Productivity”.
With best-in-class quality, innovative technology, and user-friendly experiences, Yealink is one of the best providers in more than 140 countries and regions, ranks No.1 in the global market share of IP Phone, and is the Top 5 leader in the video conferencing market (Frost & Sullivan, 2021).
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Web:www.yealink.com
Copyright©2024 YEALINK(XIAMEN) NETWORK
TECHNOLOGY CO., LTD. All rights reserved.

Documents / Resources

| Yealink UH35 Mono and UH35 Dual USB Wired Headset [pdf] User Guide
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