SENCOR SSB 5500BW 2.1-Channel Soundbar with Subwoofer User Manual

: July 31, 2024
: SENCOR

SENCOR SSB 5500BW 2.1-Channel Soundbar with Subwoofer User Manual

CONGRATULATIONS ON PURCHASING THIS HOME SOUNDBAR. IT IS CHARACTERISED BY ADVANCED DESIGN, MODERN APPEARANCE, RICH SOUND AND EASY OPERATION.

Safety Instructions

This product has been designed with the utmost safety in mind. Use this device only according to the instructions in this user manual. Do not disassemble this device, otherwise you are exposed to the risk of electric shock. In case of damage to the device, please request repair from a qualified service technician.

Power Supply
The power supply of this device and power adaptors must comply with the parameters indicated on the type plate. Avoid damaging the power cable by pulling, twisting, bending, or crushing it with sharp or heavy objects. To completely disconnect the device from the power supply, pull the mains plug out of the wall socket.

Placing Objects
Do not place any objects on this device. Damage to the device may occur. Due to operating vibrations, objects may fall or be damaged.

Heat Source
Keep this device away from radiant and contact heat sources, such as stoves or direct sunlight.

Water and Humidity
Do not use this device in humid environment, e.g. in bathrooms, kitchens, etc. Avoid spilling or contact with water and other liquids. Do not place vases or flowerpots on the device.

Cleaning
Before cleaning, please disconnect the power supply. Do not use liquid cleaning agents or corrosive liquids for cleaning – clean the device only with a soft cloth.

Connecting Other Devices
Before connecting cables from other devices to this device, ensure that the power is disconnected. Otherwise damage to the device or personal injury may occur.

Faults Requiring Repair
If any of the following problems occur, please disconnect the power and contact a qualified service technician.

A. The power cable or plug is damaged.
B. Liquids or other foreign objects have entered the device.
C. The device has been exposed to rain or water.
D. The device has fallen from a high place to the ground
E. There is a smell of burning from inside the device.

Maintenance

Do not attempt to repair the device yourself. By removing the cover, you are exposed to a risk of electric shock. If necessary, contact a qualified service technician.

Caution:
Before using this device, please read this manual carefully and keep it safe for future reference.

Device Placement

The soundbar enhances the sound capabilities of conventional systems. When used with a visual display, place it as close as possible below the screen, symmetrically aligned with the centre of the screen. The front speakers should face directly towards the listening position. Remember that rich sound entails forced vibrations in the surrounding area and the device itself. Avoid placing any objects around the device that may rattle or vibrate. Maintain a gap of at least a few millimetres between the soundbar and the screen.

Sub woofer Placement
The sub woofer’s base must be flat and sturdy. Both the speaker and the bass reflex port must face into the open space in the room. Place the sub woofer close to the soundbar for even sound distribution. Placing it in a room corner may slightly increase the amount of bass in the room, but it usually results in more undesired room resonances (modes). The signal transmission from the main unit (soundbar) to the sub woofer is wireless.

Remote Control and Battery

Safety Precautions for Batteries
Always use batteries correctly. Ensure correct polarity (plus and minus) when inserting batteries. Use non-rechargeable batteries. Do not recharge batteries (non-rechargeable batteries), disassemble them, or throw them into the fire. Do not mix different types of batteries or new batteries with old ones. Do not leave damaged or discharged batteries in the remote control. If the remote control is not to be used for an extended period of time, remove the batteries to prevent damage from electrolyte leakage. If the remote control malfunctions or its range decreases, replace the batteries with new ones. If electrolyte leaks from the battery, first clean the battery compartment and then replace the batteries with new ones.

Functions and Specifications

Length 32‘‘
Supports Bluetooth 5, range 10 m
2.1-channel stereo sound with sub woofer
Digital volume control
Fully functional remote control
HDMI ARC
Optical audio input
Aux In (3.5 mm audio input)
USB playback

Package Contents:

Soundbar
Wireless sub woofer
Remote control
Power adapter 2 pc
User manual
3.5 mm cable for RCA 1 pc

Device Description

Side Buttons on the Device:

Short press to power on the soundbar, then short press to toggle between various audio sources.
Long press to power off.
Press to increase volume – long press in BT mode, short press in other modes.
Short press in BT mode – next track.
Press to decrease volume – long press in BT mode, short press in other modes.
Short press in BT mode – previous.
Long press to disconnect the Bluetooth function, short press to play/pause.
Double press to connect/disconnect the sub woofer in BT mode.

Connection Points on the Soundbar:

HDMI ARC
Optical input
USB: Audio input from a USB storage device.
AUX input: Auxiliary audio input from MP3/phone/set-top box device.
Power port: Connection for low voltage DC.

Sub woofer

Power port : Connection for low voltage DC.
LED indicator for connection to the soundbar
Power On/Off switch

Light indicators:

Soundbar – red during standby, white blink indicates command acceptance and execution, then white steadily shines for about 15 seconds before turning off to avoid disturbance. White blinks during MUTE.
Sub woofer – steady red if the sub woofer is connected to the soundbar (paired), slow red blinking indicates the sub woofer is deactivated or not paired.

Remote Control

Functions and Controls

Power On/Off
BT input (Bluetooth)
AUX input
VOL+: Press to increase the audio volume.
VOL−: Press to decrease the audio volume.
Previous track (only works in USB and BT modes).
Next track (only works in USB and BT modes).
Short press for playback/pause (only works in USB and BT modes). Long press to disconnect Bluetooth.
MUSIC: Select Music mode.
MOVIE: Select Movie mode.
DIALOGUE: Select Dialogue mode.
OPTICAL input
HDMI ARC input
Mute sound mode

Remote Control Instructions

Use the remote control within approximately 7 m range. Avoid using the remote control in intense light sources such as sunlight. Aim the remote control at the sensor in the middle of the soundbar. Prevent impacts, water ingress, liquid exposure, and moisture. Do not let pets play with the remote control. Do not disassemble it.

Usage

Powering On and Off the Soundbar and Sub woofer

Plug the power adapter into an AC socket and the connector at the end of the cable into the power input on the soundbar. Connect the sub woofer power supply in the same way. After connecting the soundbar to the main socket, the device will be in BT mode.
Turn on the soundbar by short pressing the button on the soundbar or the remote control. It will automatically switch to the previous mode, or to Bluetooth mode on the first power-on.
Press and hold the button on the soundbar or the remote control for 2 seconds to turn off the unit. To completely turn off the unit, disconnect the power adapter from the socket.

Selecting Sound Modes and Sound Settings

MOVIE – mode optimised for movies and dramatic arts. Slightly widens the stereo base and harmonically emphasises the speech range.
MUSIC – music playback mode. Delivers stereo channels without harmonic and spatial adjustments.
DIALOGUE – mode optimised for the speech intelligibility. Significantly reduces the noise and interference frequency band.

The soundbar, along with its sub woofer, uses physiological volume control. This ensures a slower decrease in low-frequency volume compared to mid and high-frequency volumes. It is more pronounced in MOVIE and MUSIC modes, and less so in DIALOGUE mode. If you are listening in a very quiet room at low volumes and the sub woofer’s sound is disruptive, you can turn off its sound by quickly pressing the PLAY/PAUSE button twice on the side panel of the soundbar (not on the remote control). When the sub woofer’s sound is disconnected, its red indicator LED blinks slowly. Reconnecting the sub woofer is done by quickly pressing the PLAY/PAUSE button twice on the side panel of the soundbar (not on the remote control), and turning on the sub woofer sound takes about 5 seconds after the double press. The red indicator LED will start shining steadily, and the sub woofer will start playing.

Selecting and Using Inputs

Press the “ ” button on the soundbar or the corresponding button on the remote control to select BT, AUX, OPTICAL, HDMI ARC.

Note:
This soundbar remembers the last used input; upon restarting, it will revert to the last mode before shutdown.

Sound Playback via BT Connection

Turn on the soundbar, it will automatically enter Bluetooth mode, or if it is in a different mode, press the “ ” button on the soundbar or “BT” on the remote control to switch to Bluetooth mode. The white indicator blinks slowly.
Activate pairing mode on your phone or other compatible device using a BT connection, search for available devices and select “SSB 5500BW”.
After successful pairing, the white indicator LED will stay steadily lit (and turn off after 15 seconds). You can now play music from your phone or other paired compatible devices on the soundbar.
Use the volume buttons on the soundbar or on the remote control to adjust the volume according to your requirements.
If you wish, you can change the sound settings using the corresponding buttons on the remote control.

Note on Playback Control:
Depending on the connected audio source and its software, you can usually control its playback – play/pause and skip to previous and next tracks. On the side panel of the soundbar (PLAY/PAUSE button and Volume+ and Volume− buttons pressed briefly) and on the remote control (PLAY/PAUSE button and Previous and Next buttons).
During playback, the first press of the Previous button usually skips to the beginning of the current track, only the second press skips to the previous track. Not all devices support this control from the soundbar. Volume settings of the soundbar and the connected device in BT mode are independent, set them to appropriate values. You can adjust the volume of the soundbar by long- pressing Volume+ and Volume− on its side panel or by pressing Volume+ and Volume− on the remote control.

Aux Input (3.5 mm)

It requires 3.5 mm audio cable (not included).

Connect the 3.5 mm audio cable to the Aux In port on the unit and the audio output/ headphone jack on the audio device.
Turn on the soundbar and press the “ ” button on the soundbar or the “AUX” button to select the Aux in mode.
Use the controls on the connected device to select and play sound. Make sure that the volume on the connected device is audible when playback starts.

HDMI ARC Input:
HDMI offers excellent sound and picture quality. It is the easiest way to connect multimedia devices to the soundbar.

Connect an HDMI cable (not included) to the TV with an HDMI ARC port. Make sure the HDMI ARC function is activated on the TV and the digital output is set to PCM.
Turn on the soundbar and press the “ ” button on the soundbar or the “ARC” button to select the HDMI ARC in mode. The first recognition of the connected device may take a while.
Use the volume buttons on the TV remote control to adjust the volume of the soundbar.

Tips for ARC Sound:

Use a high-quality HDMI cable and ensure it is securely inserted into the source and soundbar sockets.
ARC (Audio Return Channel) is an extended digital audio output and is activated from the audio source. Make sure that HDMI ARC function is activated on the TV, which may be named differently depending on the TV manufacturer. Consult the TV manual for details.
ARC output from the source should be set to PCM output, not Dolby Digital.

Caution:
Depending on the TV software, more additional information than just sound is transmitted via the correct HDMI cable. These can include: device name SSB 5500BW, soundbar volume control (in 32 levels), soundbar volume information, turning the soundbar on and off together with the TV. Refer to the TV manual to see which of these additional features are supported and how to activate them. Some additional features may not be available even if they are included and enabled in the TV.

Optical Input
It requires an audio source with an optical audio output and a digital optical audio cable (not included).

Use a digital optical audio cable to connect the optical input on the soundbar to the optical output on the audio source (TV, amplifier, etc.).
Turn on the soundbar and press the “ ” button on the soundbar or the “OPT” button to select the Optical mode.
On the connected audio source (TV, amplifier, etc.), ensure that the audio settings are set to PCM or Optical Audio.
The sound played through the connected audio source (TV, amplifier, etc.) should now be heard through the speaker.

Important Tips for Optical Sound:

Use the correct optical audio cable and ensure it is securely inserted into the source and soundbar sockets.
The optical audio output is activated from the audio source (a red light should be visible on the optical socket). In the source settings menu, it may be labelled as S/PDIF.

The optical output of the source should be set to PCM output, not Dolby Digital.

USB Playback

Press the “ ” button briefly to turn on the soundbar, insert the USB into the USB port, and the soundbar will start playing music from the USB drive. Press “PLAY/PAUSE” briefly to play/pause the music. MP3 music is played from the root directory of the inserted USB drive.

Troubleshooting

Problem	Solution
Bluetooth pairing cannot be completed	Soundbar is still paired with a

previous mobile phone device. Disable Bluetooth on the previous mobile phone device. Then search for available devices again and pair with SSB 5500BW.
Bluetooth playback volume is low| Check the volume settings on both the soundbar and the mobile phone device, and adjust them to an appropriate level.
Short Bluetooth connection distance| There is an obstruction or interference between the mobile phone devices and the Bluetooth device.Remove obstacles.
Unstable Bluetooth connection| Remove obstacles between the mobile phone devices and soundbar.Shorten the distance between the soundbar and mobile phone devices.
Low volume playback after Bluetooth connection| Check the Bluetooth volume setting on the mobile phone device.
Soundbar plays, sub woofer does not play| Check the power and make sure the sub woofer is turned on using the rocker switch so that the red indicator on the sub-woofer lights continuously. If it blinks, turn off and then turn on the soundbar and sub woofer in BT mode. Then, with a double short press of PLAY/PAUSE on the side of the soundbar in BT mode, activate the sub woofer. After about 5 seconds, the indicator will light continuously and the sub woofer will play.

Specifications

Product Name	SSB 5500BW
Output Power	20 W*2+40 W
Power Supply	18 V/1.3 A, DC
Frequency Range	44 Hz – 20 kHz (±10 dB)
Bluetooth Version	5.0, A2DP, AVRCP
Bluetooth Range	Up to 10 m
Included in Package	Soundbar, Sub-woofer, Remote Control, Power Adaptors,

Bluetooth

Version	5.3
Maximum transmitter power	100mW at 2,4GHz – 2,4835GHz

INSTRUCTIONS AND INFORMATION ON THE DISPOSAL OF PACKAGING MATERIALS

Dispose of packaging material at a collection yard.

DISPOSAL OF DISCARDED ELECTRICAL AND ELECTRONIC EQUIPMENT

This symbol on the product, accessories or packaging indicates that the product must not be treated as ordinary household waste. Please dispose of this product in a collection yard designated for the recycling of electrical and electronic equipment. In some European Union countries or in some European countries, you can return your products to the local retailer when purchasing an equivalent new product. Proper disposal of this product helps protect valuable natural resources and prevents potential negative impacts on the environment and human health that may result from improper waste disposal. Please contact local authorities or the nearest waste collection yard for further details.
Improper disposal of this type of waste may result in legal penalties.

For Companies in the European Union
If you need to dispose of electrical or electronic equipment, ask your retailer or supplier for the necessary information.

Disposal in Countries Outside the European Union
If you wish to dispose of this product, please request necessary information on proper disposal from the ministry or your retailer.

The product meets the EU requirements.

FAST ER a.s. hereby declares that the radio equipment type SSB 5500BW complies with the Directive 2014/53/EU. For full version of the EU Declaration of Conformity, please refer to www.sencor.eu website.

Text, design and technical specifications are subject to change without prior notice, and we reserve the right to make changes.

The original version is in the Czech language.
Manufacturer’s address: FAST ER, a.s., U Sanitarian 1621, Ricany CZ-251 01

Warranty conditions

Warranty card is not a part of the device packaging.
This product is warranted for the period of 24 months from the date of purchase to the end-user. Warranty is limited to the following conditions. Warranty is referred only to the customer goods using for common domestic use. The claim for service can be applied either at dealer’s shop where the product was bought, or at below mentioned authorised service shops. The end-user is obligated to set up a claim immediately when the defects appeared but only till the end of warranty period. The end user is obligated to cooperate to certify the claiming defects. Only completed and clean (according to hygienic standards) product will be accepted.
In case of eligible warranty claim the warranty period will be prolonged by the period from the date of claim application till the date of taking over the product by end-user, or the date the end-user is obligated to take it over. To obtain the service under this warranty, end-user is obligated to certify his claim with duly completed following documents: receipt, certificate of warranty, certificate of installation.

This warranty is void especially if apply as follows:

Defects which were put on sale.
Wear-out or damage caused by common use.
The product was damaged by unprofessional or wrong installation, used in contrary to the applicable instruction manual, used in contrary to legal enactment and common process of use or used for another purpose which has been designed for.
The product was damaged by uncased-for or insufficient maintenance.
The product was damaged by dirt, accident of force mature (natural disaster, fire, and flood).
Defects on functionality caused by low duality of signal, electromagnetic field interference etc.
The product was mechanically damaged (e.g. broken button, fall).
Damage caused by use of unsuitable media, fillings, expendable supplies (batteries) or by unsuitable working conditions (e.g. high temperatures, high humidity, quakes).
Repair, modification or other failure action to the product by unauthorised person.
End-user did not prove enough his right to claim (time and place of purchase).
Data on presented documents differs from data on products.
Cases when the claiming product cannot be identified according to the presented documents (e.g. the serial number or the warranty seal has been damaged).