Knowledge Base ADC-V724, 724X 1080p Outdoor Wi-Fi Camera with Two Way Audio Installation Guide

: July 31, 2024
: knowledge-base

Table of Contents

Knowledge Base ADC-V724, 724X 1080p Outdoor Wi-Fi Camera with Two Way
Product Usage Instructions
FAQ
Pre-installation checklist
In the box
Power adapter
Installation guide
Overview
Rubber plug
Installation
Camera mounting overview
LED reference guide
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Knowledge Base ADC-V724, 724X 1080p Outdoor Wi-Fi Camera with Two Way

Audio

Specifications

Model: ADC-V724/724X
Resolution: 1080p
Connectivity: Wi-Fi
Audio: Two-Way
Power: AC adapter

Product Usage Instructions

Pre-installation Checklist

Before starting the installation, make sure to check the following.
Determine whether to use Access Point (AP) mode or Wi-Fi Protected Setup (WPS) mode based on router compatibility.
Ensure the router has the WPS feature enabled if choosing WPS mode.
If in doubt, AP mode is recommended for a reliable installation.

In the Box

ADC-V724/724X camera
Power adapter
Installation guide
Wall anchors & screws (3)
Rubber plug

Installation

Connect the camera’s AC power adapter to a non-switched outlet.
If the LED does not blink white after two minutes, press and hold the WPS/Reset button until it blinks white.
Connect to the Wi-Fi network ADC-V724/724X using the last six characters of the camera’s MAC address.

FAQ

Q: What should I do if the camera LED does not blink white?

A: Press and hold the WPS/Reset button until the LED starts blinking white, usually about 6 seconds.

Q: How do I know which mode to choose for connecting to Wi-Fi?

A: Check router compatibility and choose WPS mode if the router has the feature enabled; otherwise, use AP mode for a reliable connection.

Pre-installation checklist

To watch a video about the pre-installation process, see ADC-V724/724X Pre-Installation Steps.
ADC-V724/724X camera (included)
AC power adapter (included)
Wi-Fi (2.4 or 5 GHz) connection to broadband Internet (Cable, DSL, or Fiber Optic) Internet. For information about bandwidth requirements, see What are the internet service and bandwidth requirements for Alarm.com video devices?
A computer, tablet, or smartphone with Wi-Fi is required if the router does not have the Wi-Fi Protected Setup (WPS) feature
There are two options for connecting the ADC-V724/724X to the Wi-Fi network: Access Point (AP) mode or Wi-Fi Protected Setup (WPS) mode. Use WPS mode if you have easy access to the customer’s router and the router has the WPS feature enabled.
Note: Some Internet Service Providers disable the WPS feature on customer routers. AP mode is the most reliable method for installing this device.

In the box

ADC-V724/724X camera

Power adapter

Installation guide

Wall anchors & screws (3)

Overview

Status LED
SD card door
SD card slot
Speaker
Microphone
WPS/Reset button

Rubber plug

A rubber plug has been included with your ADC-V724/ 724X at the base of the mount. This rubber plug should only be used if you are mounting it directly over a hole in the wall.
The rubber plug will provide a seal to prevent water from entering the hole in the wall behind the camera.
In all other installations, please remove the rubber plug. Removing the rubber plug will allow you to route the power cable through the mouse hole without bending or breaking the cable.

Installation

For information about general video installation and maintenance guidelines, see Video Installation Best Practices.
For information about setting up and using Two-Way Audio, see Two-Way Audio Installation and User Guide.

Expand all

AP mode (recommended)

To watch a video about the AP mode connection process, see ADC-V724/724X Connecting to your Wi-Fi Network (AP Mode).
To ensure a sufficient Wi-Fi signal, complete these steps with the camera near its final location but before mounting.

Connect the camera’s AC power adapter and plug it into a non-switched outlet. If the standard power supply is too short to reach an outlet, see how I extend the power supply of a camera.
The camera’s LED will begin to blink white. If the LED is not white after two minutes, press and hold the WPS/Reset button and release when the LED begins to blink white (about 6 seconds).
On an Internet-enabled device, connect to the Wi-Fi network ADC-V724/724X (XX:XX: XX) where XX:XX: XX is the last six characters of the ADC-V724/724X’s MAC address, which is located on the camera or the packaging.
On the same device, open a web browser and enter http://v724install or 192.168.1.1 in the URL field. Follow the on-screen instructions to add the ADC-V724/724X to the Wi-Fi network. The LED will briefly turn red before blinking green.
- The LED will be solid green when the connection is complete.
Add the device to the account by either selecting the account in the MobileTech app or by using a web browser and entering the following web address: www.alarm.com/addcamera (you will need the customer’s username and password).
- To watch a video about this process, see ADC-V724/724X Adding to Your Account.
Select the camera from the video device list or enter its MAC address to begin adding the camera. The MAC address is located on the camera or the packaging.
Follow the on-screen instructions to finish adding the camera.

You can now power down the camera and install it in its final location using the included hardware. You may configure camera settings from the customer’s website.

WPS mode (alternate)

To watch a video about the WPS connection process, see ADC-V724/724X Connecting to your Wi-Fi Network (WPS Mode).
To ensure a sufficient Wi-Fi signal, complete these steps with the camera near its final location but before mounting.

Connect the camera’s AC power adapter and plug it into a non-switched outlet.
After the startup process is complete (the camera’s LED will be blinking white), press and hold the WPS/Reset button and release when the LED begins to blink blue (about 3 seconds).
Activate WPS mode on the router. The camera will begin to connect to the Wi-Fi network. The LED will be solid green when the connection is complete.
Add the device to the account by either selecting the account in the MobileTech app or by using a web browser and entering the following web address: www.alarm.com/addcamera (you will need the customer’s username and password).
- To watch a video about this process, see ADC-V724/724X Adding to Your Account.
Select the camera from the video device list or enter its MAC address to begin adding the camera. The MAC address is located on the camera or the packaging.
Follow the on-screen instructions to finish adding the camera.

You can now power down the camera and install it in its final location using the included hardware. You may configure camera settings from the customer’s website.

Camera mounting overview

To mount the ADC-V724/724x when routing the power cable through the wall

The camera should be mounted 8 feet or more above the ground, on a flat surface (e.g., a wall or ceiling). Install the rubber plug.
Verify that there are no obstructions near the camera. Obstructions can lead to poor night vision performance.
Use the included drill template to mark the desired location of the holes for the power cable and mounting screws. Drill a 1/2” hole in the center of the template for the power cable. If mounting to drywall, drill three 9/32” holes and insert the included M5 wall anchors. If mounting to a solid surface (e.g., wood), drill three 1/8” pilot holes.
Connect the 12 VDC connector to an unplugged 12 VDC adapter. Insert the power cable into the center hole.
Line up the camera with the three holes created in step 4. Use the included ST4.8 x 32mm self-tapping screws to fasten the camera to the mounting surface (#10 drywall screws or 3/16″ Tapcon screws are also acceptable).
(Optional) Install the ADC-VACC-724-BC base cover (sold separately). For more information about installing the base cover for the ADC-V724/724x, see How does the ADC-V724/724X Base Cover work?

To mount the ADC-V724/724x when routing the power cable along the wall

The camera should be mounted 8 feet or more above the ground, on a flat surface (e.g., a wall or ceiling). Remove the rubber plug.
Verify that there are no obstructions near the camera. Obstructions can lead to poor night vision performance.
Use the included drill template to mark the desired location of the holes for the mounting screws. If mounting to drywall, drill three 9/32” holes and insert the included M5 wall anchors. If mounting to a solid surface (e.g., wood), drill three 1/8” pilot holes.
Connect the 12 VDC connector to an unplugged 12 VDC adapter.
Line up the camera with the three holes created in step 4. Use the included ST4.8 x 32mm self-tapping screws to fasten the camera to the mounting surface (#10 drywall screws or 3/16″ Tapcon screws are also acceptable). Route the cable through the cut-out in the mounting plate.
(Optional) Install the ADC-VACC-724-BC base cover (sold separately). For more information about installing the base cover for the ADC-V724/724x, see How does the ADC-V724/724X Base Cover work?

LED reference guide

Troubleshooting

If you have issues connecting the camera to the account, power cycle the camera and try again.
If issues persist, reset the camera to factory defaults. Press and hold the WPS/Reset button until the LED is flashing green and red (about 15 seconds), then release the button. The camera will reboot to factory default.

If the camera was previously installed on a different Alarm.com account, it will need to be deleted before it can be installed again.
Caution: Prolonged exposure to sunlight in extreme conditions may impact the camera’s performance.
The optimal installation location is in a shaded area such as under an eave.

Questions?