KAIVAC XC-000000 Stretch Floor Cleaning Machine User Guide
- July 4, 2024
- KAIVAC
Table of Contents
KAIVAC XC-000000 Stretch Floor Cleaning Machine
Specifications
- Manufacturer: Kaivac, Inc.
- Model: KaiNect
- Serial Number: XC-000000
- Address: 2680 Van Hook Avenue, Hamilton, OH 45015
- Phone: 800-287-1136
- Website: kaivac.com
Setup
Setup your KaiNect Account and Join an Organization
-
Open the KaiNect App.
If you do not already have a KaiNect account, please select the “Create an account now” option at the bottom of the screen. -
You can create an account based on your email or phone number. Enter your name, e-mail/phone, set a password and then click “Continue.”
-
The next step is to join your new account to your “Organization” so that you can access your organization’s videos and manage your equipment and users.
Locate the Serial Number and QR Code of your specific machine from the side of the vacuum tank.
-
Click on “Scan QR Code” and then use your device’s camera to capture your machine’s serial number. Or enter the serial number manually (including special characters like -) exactly as it is presented on the machine’s tag. Then, click
“Continue.” -
If your machine is registered to an organization, your new user account will now be associated with that organization.
-
If you manage people or equipment for your organization, make sure to turn on the above toggle located above the “Continue” button. If you do not manage people, leave the toggle off. Click the “Continue” button.
Connecting
Connecting your Kaivac machine to the Internet
When you connect your IoT enabled Kaivac machine to the Internet, you will be
able to obtain usage information from your machine.
You will need to:
- Ensure your device has the Bluetooth service enabled
- Be within 10 feet of the Kaivac machine that you are connecting to.
- Confirm that your Kaivac machine is turned on or is currently charging
- Obtain your location’s WiFi credentials
From the dashboard screen, click on the “Connect Equipment” area of the
screen.
The KaiNect app will scan for the Kaivac machine’s Bluetooth identity.
Typically, you will only see a single device. Select the devices identity and
click the
“Connect” button.
The Kaivac machine will then look for available WiFi networks that it can see.
Select the network that you would like to join and then click the “Continue”
button.
When promoted enter the WiFi network’s password and click the “Continue”
button.
You will be presented with a review screen showing the Bluetooth device and
WiFi network that you are wanting to join. Hit the “Submit” button.
You will be presented with a “Credentials Sent” screen in the app letting you
know that the Kaivac machine has now been connected to the Internet and the
machine is starting to submit data to the KaiNect app.
You can verify the Kaivac machine connection to the internet when both the
Status and Connectivity LEDs on the side of the machine are blue in color.
Your Kaivac machine is now connected and will transmit machine usage data.
Troubleshooting
IoT Troubleshooting Guide
-
Blue Lights
Unit is powered and connected properly to the Internet. -
No Lights
No power, either the wires became disconnected. -
Red Lights
Unit is provisioned not have Internet. -
Green Flashing
Device needs to be provisioned through the app.
Troubleshooting
If the device is not tracking the date, confirm the lights are on and the
machine has power. Next, make sure all lights are indicating that the device
is connected to WiFi and that it has internet. If no blue lights, then the IoT
device needs to be provisioned using the app. If the lights are all blue but
no data is captured, then there may be another issue – contact Kaivac Tech
Support.
KaiNect App
Download the KaiNect App to access training and maintenance videos and
transmit machine usage data.
2680 Van Hook Avenue, Hamilton, OH 45015 /
800-287-1136 /
kaivac.com
© Copyright Kaivac, Inc. 2024
Frequently Asked Questions
- Q: How do I access training and maintenance videos?
- A: You can access training and maintenance videos through the KaiNect App after creating an account and joining an organization.
- Q: What if I don’t have a serial number for my machine?
- A: If you don’t have a serial number, you can skip that step during registration. However, having the serial number ensures accurate machine identification.
- Q: Can I manage multiple machines and users with KaiNect?
- A: Yes, you can manage multiple machines and users by joining or creating organizations within the app.