ZLINE Kitchen DWMT Monument Dishwasher User Manual

: July 5, 2024
: ZLINE Kitchen

Table of Contents

ZLINE Kitchen DWMT Monument Dishwasher
Product Usage Instructions
IMPORTANT SAFETY INSTRUCTIONS
OPERATION
| CYCLE| DESCRIPTION| WATER USE| CYCLE TIME
MAINTENANCE AND CLEANING
TROUBLESHOOTING
WARRANTY
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ZLINE Kitchen DWMT Monument Dishwasher

Product Specifications

Model: DWMT-24
Panel Ready Dimensions
Top light
Door latch Spray arm
Top rack
Basket Handle
Cup shelf Adjustable upper rack
Tub gasket
Vortex wash arm (left side)
Lower spray arm
Detergent dispenser Rinse aid dispenser
Silverware basket Bottom rack

Product Usage Instructions

Important Safety Instructions:
Read and observe all cautions and warnings shown throughout the instructions. Wear gloves and safety glasses or goggles when performing installations.

General Safety

This dishwasher comes with a heating element to heat the water. Avoid touching the heating element when the dishwasher is on to prevent burns.
To reduce the risk of electric shock, fire, or injury, ensure the dishwasher is completely enclosed during installation.

Maintenance and Cleaning:

Regularly clean the inside of the dishwasher, including spray arms and filters, to maintain optimal performance.
Use recommended dishwasher detergent and rinse aid for best results.

Troubleshooting

If the dishwasher is not operating normally, refer to the troubleshooting section of the manual for possible solutions.

Warranty

Refer to the warranty section for information on coverage and how to handle warranty claims.

Frequently Asked Questions (FAQ):

Q: Can I use regular dish soap in the dishwasher?
A: No, only use dishwasher detergent specifically designed for use in dishwashers to avoid damaging the appliance.
Q: How often should I clean the filters in the dishwasher?
A: It is recommended to clean the filters once a month to maintain proper functioning of the dishwasher.

MONUMENT DISHWASHERS WITH DURAWASH
DWMT MODELS
www.zlinekitchen.com

ZLINE Kitchen and Bath provides Attainable Luxury, where the kitchen and bath of your dreams is never out of reach. Through our unique designs and unparalleled quality, we’re dedicated to providing you an elevated experience in the heart of your home. With an endless selection of features and ﬁnishes, our inspiration is your reality.

ZLINE is fueled by a passion for innovation; A relentless pursuit of bringing the highest end luxury designs and professional features into everyone’s homes.
Because we continually strive to improve our products, we may change speciﬁcations and designs without prior notice.
Scan the QR code to view the most up-to-date version of the Installation Manual and User Manual.

WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

IMPORTANT SAFETY INSTRUCTIONS

CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

This symbol indicates that dangerous voltage constituting a risk of electric shock is present within your dishwasher.
This symbol indicates there are important operating and maintenance instructions in the manuals accompanying your dishwasher.

BEFORE YOU BEGIN

Read these instructions completely and carefully.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Clean your unit only with a damp cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Make sure that the available AC power matches the voltage requirements of this appliance.
Refer all servicing to a qualiﬁed service personnel. Servicing is required when the appliance has been damaged in any way or it does not operate normally.

ELECTRIC SHOCK HAZARD
Failure to follow these instructions can result in electric shock, ﬁre, or death.

WARNING-DANGER: Never allow children to play with, operate, or crawl inside the dishwasher.
Turn off the dishwasher before carrying out user maintenance on it.
If a component or part is damaged, it must be replaced by the manufacturer, a professional service agent, or similar qualiﬁed persons in order to avoid a hazard.
This appliance is intended to be used in a household and similar environments.

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT

Observe all governing codes and ordinances.
Note to Installer – Be sure to leave these Installation Manual instructions for the consumer’s and local inspector’s use.
Note to Consumer – Keep these Installation Manual instructions with your User Manual for future reference.
Skill Level – Installation of this dishwasher requires basic mechanical and electrical skills. Proper installation is the responsibility of the installer. Product failure due to improper installation is not covered under the appliance warranty.
Completion Time – One to three hours. New installations require more time than replacement installations.
The dishwasher MUST be installed in a manner that allows for easy future removal from the enclosure if service is required.
Do not install this dishwasher if it has missing or broken parts. If the dishwasher arrives damaged, contact ZLINE Customer Service at 1-614-777-5004 for help.

FOR YOUR SAFETY
Read and observe all CAUTIONS and WARNINGS shown throughout these instructions. While performing installations described in this booklet, gloves and safety glasses or goggles should be worn.

WARNING
This dishwasher comes with a heating element to heat the water. To avoid the risk of a serious burn, don’t touch the heating element when the dishwasher is on.

To reduce the risk of electrical shock, ﬁre, or injury to persons, the installer must ensure that the dishwasher is completely enclosed at the time of installation.

FOR YOUR SAFETY
Read and observe all CAUTIONS and WARNINGS shown throughout these instructions. While performing installations described in this booklet, gloves and safety glasses or goggles should be worn. Basic precautions before use:

Read all instructions before using the dishwasher.
NOTE : This Installation Manual does not cover every possible condition and situation that may occur.
Use the dishwasher only for the intended functions as described in this Installation Manual.
To ensure the longevity of the dishwasher’s optimal wash performance, we recommend rinsing off any large pieces of food from your dishes prior to placing them in the unit for a wash cycle.
When loading items to be washed:
Load sharp items and knives so that they are not likely to damage the door seal, racks, spray arms, and tub.
Load sharp items and knives with the handles up to reduce the risk of being cut or suffering other injury.
Do not wash plastic items (e.g. plastic tableware or Tupperware) unless they are marked dishwasher-safe or the equivalent. If not marked, check with the manufacturer for recommendation — items that are not dishwasher-safe may melt and create a potential ﬁre hazard.
If the dishwasher drains into a garbage disposal, make sure disposal is completely empty before running dishwasher.
Do not tamper with the control panel on the dishwasher.
Do not operate your dishwasher unless all enclosure panels are properly in place.
Do not touch the heating element during or immediately after use, especially if the sanitize option has been selected.
Do not abuse, sit, or stand on the door or racks of the dishwasher and do not allow children to tamper with the spray arms, baskets, or other elements inside the unit.
Do not store or use combustible materials, gasoline, or other ﬂammable vapors and liquids in the vicinity of this or any other appliance.
Use only detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children and pets.
Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher when the door is open.
Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If your home’s hot water system has not been used for a period of time, before using the dishwasher again, let the water ﬂow for several minutes. This will release any accumulated hydrogen gas. Hydrogen gas is ﬂammable. Do not smoke or use an open ﬂame during this time.
Keep young children and infants away from dishwasher when it is operating.
Do not use the dishwasher if it has a damaged power line or plug, and do not plug the dishwasher into a damaged outlet; failure to observe these instructions may result in electrical shock.
Care shall be exercised, when the appliance is installed or removed, to reduce the likelihood of damage to the power-supply cord.
Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.
To reduce the risk of injury, do not allow children to play in or on a dishwasher.
This dishwasher is intended for residential use only and should not be used in commercial establishments. This appliance is not applicable for outdoor usage. The manufacturer disclaims responsibility for damage or injury caused by improper use of this appliance.

PLEASE SAVE THESE INSTRUCTIONS

DWMT-24 SPECIFICATIONS

Panel Ready Dimensions|

23 7/8″ W x 24 1/2″ D x 33 3/4″ (min) – 35″ (max) H
606 mm W x 622 mm D x 832 mm (min) – 889 mm (max) H

NOTE: Minimum and maximum heights take into account the legs, which can be extended by roughly 1 1/4″ (32 mm).

OPERATION

IMPORTANT NOTES

Water supply temperature should be between 120 °F–150 °F (49 °C–66 °C).
Dispose of the discarded appliance and packing material properly.
The dishwasher must be grounded or it can result in a risk of electric shock.
If there is any damage to the dishwasher, please contact ZLINE Customer Service at 1-614-777-5004. Do to attempt to repair or replace any part by yourself. For information on installing and setting up your dishwasher, refer to the Installation Manual provided with your appliance.

BEFORE USING YOUR DISHWASHER

Remove the interior packing.
Clean the interior surface with lukewarm water using a soft cloth.

FINDING A SUITABLE LOCATION

This dishwasher is designed to be built-in.
The dishwasher door must be able to swing fully open.

PROVIDING A PROPER POWER SUPPLY
Check your local power source. This dishwasher requires a 120VAC, 60Hz power supply. Refer to the Installation Manual for additional information.
HOW YOUR DISHWASHER CLEANS
The dishwasher ﬁlls with water, covering the ﬁlter area at the bottom. Water is then pumped through the various ﬁlter and spray arms, spraying a mixture of hot water and detergent against the soiled surfaces of your dishes and silverware. Soil particles are separated and go down the drain as the dirty water is drained and replaced with clean water. The number of water ﬁlls is determined by the cycle selected.
WASH CYCLE SELECTIONS
Cycle times are approximate and will vary with options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor checks the incoming water temperature and, if it is not hot enough, the timer will be delayed to allow for the water to heat for the main wash of all cycles. This happens even when hi-temp wash is selected, so that higher temperature will be available to handle heavier soil loads.
FILTER SYSTEM
Your dishwasher has a multiple ﬁlter system that includes four separate ﬁlter meshes. It separates dirty water and clean water into different chambers. The multiple ﬁlter system helps your dishwasher operate with better performance by using less water and less energy.
SMART WASH SYSTEM
Your dishwasher has a smart wash system under the normal wash program that selects the wash cycle based on how large and soiled the load is, permitting your dishwasher to clean more efﬁciently every time. When a partial load of lightly soiled dishes is placed in the unit, a short wash cycle is automatically selected. When a full load of heavily soiled dishes is placed in the unit, a heavy wash cycle is automatically selected.
ADJUSTABLE UPPER RACK
The upper rack of your dishwasher can be raised or lowered to accommodate loading dishes of varying heights in either rack. After removing the third rack, the upper rack clearance height can be adjusted from 8″ to 10″ (203 mm to 254 mm). The lower rack clearance height can be adjusted from 11″ to 13″ (279 mm to 330 mm). See “Adjusting the Upper Rack” on page 12 for more details.

CONTROL PANEL
USING THE CONTROL PANEL
Your dishwasher’s control panel is located on the top edge of the door. The door must be open to select wash cycle settings and operate the dishwasher.
POWER On/Off 3sec – Hold this button, located on the far left of the control panel, down for three seconds to turn the unit’s power on or off.

CYCLES

Select a cleaning cycle based on the type of dishes to be washed and the level of soil on the dishes. Cycle times are approximate and will vary with options selected. The timer will be delayed to allow for the water to heat for the main wash of all cycles if the sensor detects the water is not hot enough. Below is water use and cycle times under standard conditions.

| CYCLE| DESCRIPTION| WATER USE| CYCLE TIME

(MINUTES)

---|---|---|---|---
1| AUTO| Auto sensing wash, lightly, or heavily soiled

dishes, with or with out dried-on food.

| 3.0 – 5.9 gal.

(11.4 – 22.5 l)

| 100 – 133
2| NORMAL| Use for regularly

or silverware.

| soiled| dinner| dishes| 3.0 – 5.9 gal.

(11.4 – 22.5 l)

| 102 – 120
3| HEAVY| Use for hard-to-clean, heavily soiled dishes,

pots, and pans.

| 6.9 gal.

(26.2 l)

| 138
4| DELICATE| Use for lightly soiled dishes and glass.| 5.9 gal.

(22.5 l)

| 114
5| EXPRESS| Use for lightly soiled and pre-rinsed dishes

and silverware.

| 4.0 gal.

(15.1 l)

| 60

6

|

RINSE

| Use for pre-rinsing dishes or glasses. This is only a rinse that keeps food from drying on your dishes and reduces odor buildup in your dishwasher until you are ready to wash a full load. Do not use detergent.| 2.0 gal. (7.7 l)| 20

CONTROLS AND INDICATORS

7. DISPLAY – Shows the remaining hours and minutes of the current cycle, delay hours remaining, and error codes (see “Error Codes” on page 25).
8. Rinse Aid – Turns on when you need to add rinse aid.
9. Sanitized – Turns on when a sanitized cycle is ﬁnished. Turns off after 30 seconds, when the door is opened.
10. Clean – Turns on after a cycle ﬁnished. Turns off after 30 seconds when the door is opened.
11. DELAY – Press repeatedly to delay the start of the selected wash cycle until the delay time you want is shown on the display. “H” will show. This is not an error code. You can select from 1 to 24 hours for a delay. After you select the time you want, press START/CANCEL once, then close the door within four seconds. The delay begins to count down. If you open the door while delay is running, press the START/CANCEL, then close the door within four seconds to begin the cycle from that point. To cancel the delay and begin the cycle before the delay period is complete, open the door, then press and hold DELAY for three seconds.
OPTIONS
12. HEATED DRY – Use to heat-dry your dishes. This function is not available for rinse only cycle.
13. SANITIZE – Use to sanitize your dishes and glassware. Maintains the water temperature at 158 °F (70 °C) maximum and is available with the AUTO, NORMAL, and HEAVY cycles.
NOTE:
- Certiﬁed residential dishwashers are not intended for licensed food establishments.
- The sanitize cycle is NSF certiﬁed.
14. HI TEMP WASH – Use to maintain the water temperature at 140 °F (60 °C) max. This option is available with the AUTO, NORMAL, and HEAVY cycles.
15. START/CANCEL – Press to start the dishwasher after you have selected a cycle and function (if desired). Close the door. The cycle indicator begins to blink and the function indicator turns on. If you don’t close the door within four seconds of pressing START/CANCEL, the dishwasher pauses. Press START/CANCEL again to continue with the cycle. To cancel a running cycle, open the door, then press and hold START/CANCEL for three seconds. The dishwasher will return to standby status. To load more dishes or pause the dishwasher while it’s already running, open the door. A safety mechanism stops the cycle.

To avoid injury, open the door slowly and carefully. There is a possibility of hot steam from inside the dishwasher.

NOTE: You can add more dishes before the main wash cycle has started. To determine this, check the detergent dispenser in the door. If the detergent dispenser is still closed, you can add more dishes. If it is open, you can add dishes to the dishwasher if the dish quantity is small. If the quantity is large, restart the cycle.

PERFORMING A DRAIN CYCLE
It may be necessary at times to perform a drain cycle to empty water in the dishwasher. This can be done by canceling any cycle or program. Press START/CANCEL for three seconds to cancel a program. After a cancelation has been initiated and the door has been closed, the unit will prompt a 60 second drain cycle.

BASIC OPERATION

Load the dishwasher (See “Preparing and Loading Dishes” on page 9).
Add detergent (See “Filling the Detergent Dispenser” on page 17).
Add rinse aid, if needed (See “Filling the Rinse Aid Dispenser” on page 18).
Select the cycle you want (See “Cycles” on page 8). The indicator will light when the selection is made.
Select the function you want. The indicator will light when the selection is made.
To start, press START/CANCEL on the control pad.
Close the door within four seconds and the wash cycle will begin.

PREPARING AND LOADING DISHES
PREPARING DISHES
Preparing dishes for washing

Scrape away large pieces of food, bones, pits, toothpicks, and similar items. The continuous ﬁltered wash system will remove the remaining food particles.
Burned-on foods should be loosened before loading into the dishwasher.
Empty liquids from glasses and cups.
Foods such as mustard, mayonnaise, vinegar, lemon juice, and tomato-based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless the dishwasher is to be operated at once, it is best to rinse off these types of foods.
If the dishwasher drains into a garbage disposal, be sure the disposal is completely empty before starting dishwasher.

ADJUSTING RACKS

ADJUSTING THE UPPER RACK
This dishwasher has a convenient top rack for silverware, cutlery, and small items. This rack can be adjusted to accommodate varying loads, as shown below.

ADJUSTING THE UPPER RACK
The height of the upper rack can be adjusted to accommodate loading taller dishes in either rack.

Lift the rack to move it to the upper position.
Press the handle to move it to the lower position.

LOADING THE UPPER RACK
The upper rack is designed for cups, glasses, small plates, bowls, and plastic items marked dishwasher-safe. For best results, place the items with the soiled surface facing down or toward the center. Tilt them slightly for better drainage.
NOTE: Make sure the loaded dishes do not interfere with the rotation of the middle spray arm, which is located just below the upper rack. You can check this by rotating the middle spray arm by hand.

LOADING RACKS
LOADING THE TOP RACK
You can place the items in the top rack randomly or in an orderly fashion. The image below shows how to load the top rack for 16 place settings:

Loading suggestions are shown below.

LOADING THE BOTTOM RACK
The bottom rack is designed to accommodate plates, bowls, saucers, and cookware. The adjustable rack lets you load items up to 13″ (330 mm) high. Large items should be placed along the edge, with the inside faces down, so they do not interfere with the middle or lower spray arms or prevent the detergent dispenser from opening.
The fold-down tines on the bottom rack are provided to support extra large and hard-to-ﬁt items. The tines may be left up for normal use or folded down for more ﬂexible loading of larger items.
Loading suggestions are shown below: LOADING THE SILVERWARE BASKET
The silverware basket is divided into three separate sections, which can be placed in either the upper or lower racks.

CAUTION: Make sure nothing protrudes through the bottom of the silverware basket that would block the lower spray arm from turning effectively. ADDING A DISH
The silverware basket is divided into three separate sections, and it can be placed in either the upper or lower racks.

TO AVOID BURN INJURY: Open the door slowly and wait until the spray arms and wash action stop. Hot water may splash out of dishwasher. Failure to do so may result in injury.

Before adding dishes, refer to “Preparing and Loading Dishes” on page 9 for instructions on loading more dishes. Also see information on Start/cancel in the “Controls and Indicators” on page 9. To add or remove items after the wash cycle starts:

Open the door slightly and wait a few seconds until wash action stops before completely opening.
Add the item.
Press START/CANCEL on the control pad and close the door within four seconds. The cycle automatically resumes.

USING DETERGENT
FILLING THE DETERGENT DISPENSER

Push the detergent dispenser cover latch downward to open the detergent cup.
Add detergent (dry powder, liquid, or packet) to the cup.
Close the detergent dispenser cover.

The amount of detergent required depends on the cycle selected and the soil level on the dishes. Refer to the following table for the recommended amount. Loading suggestions are shown below:
NOTE: Detergent pods are not designed to be used in this dispenser. They should be thrown into the bottom of the tub.

Cycle| Soft Water (0-3 grains)| Medium Hard Water

(4-8 grains)

| Hard Water (9-12 grains)| Very Hard Water

(over 12 grains)

---|---|---|---|---
AUTO NORMAL HEAVY DELICATE EXPRESS| 2 tsp. (main wash cup

1/4 full)

| 5 tsp. (main wash cup fill to line

above regular)

USING RINSE AID
FILLING THE RINSE AID DISPENSER
Your dishwasher is designed to use a liquid rinse aid. The use of rinse aid greatly improves drying performance after the ﬁnal rinse. Do not use a solid or bar-type rinse aid. Under normal conditions, the rinse aid will last approximately one month. Try to keep the dispenser full, but do not over ﬁll it.

Turn rinse aid dispenser cap 1/4 turn counterclockwise and lift it out.
Add rinse aid until liquid touches the indicated ﬁll level. Do not overﬁll since this can cause over sudsing. Wipe up any spills with a damp cloth. The dispenser holds enough for 35 to 140 washes, depending on the dial setting.
Replace the cap and turn it 1/4 turn clockwise.

Rinse aid greatly improves drying and reduces water spots and ﬁlming. Without rinse aid, your dishes and dishwasher interior will have excessive moisture. In addition, the heated dry option will not perform as well without rinse aid. The rinse aid dispenser, located next to the detergent cup, automatically releases a measured amount of rinse aid during the last rinse. If spotting and poor drying is a problem, increase the amount of rinse aid dispensed by rotating the dial to a higher number. The dial is located under the dispenser cap.
NOTE: While rinse aid will assist in the drying process, the dishwasher is not designed to completely dry every dish. Some water will naturally accumulate in items that have reservoirs, such as plastic containers and the bottom of coffee mugs. This is a normal occurrence in nearly all dishwasher models.

WATER TEMPERATURE
Hot water is required for optimal dishwashing and drying results. Water entering the dishwasher should be at least 120 °F (49 °C) to achieve satisfactory results. To check water temperature:

Turn on the hot water faucet near the dishwasher and let it run for several minutes.
Hold a thermometer (a candy or meat thermometer will work) in the water stream to check the temperature. If temperature is below 120 °F (49 °C), have a qualiﬁed person raise the hot water heater thermostat setting.

IMPORTANT: To make sure that the water entering the dishwasher is hot, run hot water from the nearest hot water faucet to clear cool water from the pipe before starting the cycle.

HEAT DRY FUNCTION
The heat dry function, when used with a rinse aid, enhances drying performance. If you do not choose the heat dry function, items in your load may be wetter than anticipated at the end of the cycle.

WATER PRESSURE
For optimal performance, the hot water supply line for your dishwasher must provide water pressure of at least 20 psi and not more than 120 psi. You may experience low water pressure during high-demand periods, such as when laundry or showers are in use while you are washing the dishes. To eliminate this problem, wait until hot water demand is reduced before starting the dishwasher.

MAINTENANCE AND CLEANING

FACTORS AFFECTING PERFORMANCE

TO AVOID BURN INJURY: Allow the heating element to cool before attempting to clean the interior of your dishwasher.

CLEANING THE STAINLESS STEEL PANEL
Clean the stainless steel door and handle regularly with a soft cloth and standard household cleaner to remove the debris.

Do not use appliance wax, polish, bleach or products containing chlorine to clean the stainless steel door.

CLEANING THE CONTROL PANEL
Clean the control panel gently with a soft, lightly dampened cloth.

CLEANING THE STAINLESS STEEL INNER DOOR AND TUB
The tub is made of stainless steel. It will not rust or corrode, even if the dishwasher should be scratched or dented. Clean the spots on the steel inner door and tub with a damp non-abrasive cloth.

CLEANING THE FILTERS
The filters are designed to collect debris and need to be cleaned monthly to maximize wash performance.

Remove the bottom rack.
Rotate the cylinder ﬁlter, then lift it out.
Lift the ﬁne ﬁlter from the bottom of the tub.
Take out the fabric ﬁlter.
Flush the ﬁlters by holding them under running water.
Replace the fabric ﬁlter.
Replace the ﬁne ﬁlter.
Replace the cylinder ﬁlter.
Replace the bottom rack.

CLEANING THE DOOR AND TUB GASKETS
Clean the door gasket with a damp cloth to remove food particles regularly.

The inside of the dishwasher is self-cleaning under normal use. If needed, the tub gasket can be cleaned with a damp cloth. Use a brush to clean the opening in the end of the gasket.

CLEANING THE AIR GAP
If there is an air gap installed with your dishwasher, make sure it is clean so the dishwasher will drain properly. Before you clean the air gap, turn off the dishwasher, then remove the plastic air gap cover and clean with a toothpick.
DISCONNECTING SERVICE
Your dishwasher should be protected from freezing if you plan to leave it for extended periods in an unheated place. Have a qualiﬁed person do the following:
To disconnect service:

Turn off the electrical power to the dishwasher at the supply source by moving fuses or tripping the circuit breaker.
Turn off the water supply.
Place a pan under the inlet valve, then disconnect water line from the inlet valve and drain it into a pan.
Disconnect the drain line from pump and drain the water into a pan.

To restore service:

Reconnect the water, drain, and electrical power.
Turn on water and electrical power supply.
Fill the detergent cup and the rinse aid cup and run the dishwasher through a heated-wash cycle.
Check all connections to make sure they do not leak.

TROUBLESHOOTING

Refer to this table to correct minor issues before calling for service.

CODE	MEANING	POSSIBLE CAUSE
E1	Slow fill time/fill time has exceeded time alloted

Faucet is not opened
Water intake is restricted
Water pressure is too low

E4| Overflow| A leak in the dishwasher
Ed| Communication exception or issue| The display board can’t receive or the main board can’t send a signal for over 20 seconds.

CAUTION

If a water overﬂow occurs, turn off the main water supply before calling for service.
If there is water in the base pan because of an overﬁll or small leak, the water should be removed before restarting the dishwasher.

PROBLEM	POSSIBLE CAUSE	POSSIBLE SOLUTION
The dishwasher won’t start	The door may not be closed properly.	Make sure

that the door is closed and latched.
The power is off or not connected.| Make sure that the power is connected and turned on.
The delay start option is selected.| Refer to the “Delay” section under “Controls and

Indicators” on page 9.

The dishwasher beeps at the end of the cycle| This is normal and indicates that the wash cycle is complete.| This is a normal occurrence.
The rinse aid light is on| The rinse aid level is low.| Add rinse aid.

The dishwasher runs too long

| The dishwasher is connected to a cold water supply.| Make sure that the dishwasher is connected to a hot water supply. If not, change the water supply to a hot water source.
The cycle time varies, depending on the soil level of the dishes.| When heavy soil is detected, the wash times will be longer.
Depends on the option selected.| Some options will add time

to the cycle.

The dishes are not drying enough| The rinse aid dispenser is empty or the setting is too low.|

Fill the rinse aid dispenser.
Increase the rinse aid setting.

Dishes are loaded improperly.| Reload the dishwasher as shown in “Preparing and Loading

Dishes” on page 9.

The cycle you chose did not include drying.| Choose a cycle with drying.
PROBLEM| POSSIBLE CAUSE| POSSIBLE SOLUTION
---|---|---

The dishes are not clean enough

| The water pressure is too low.| Make sure that the water pressure is above 20 psi. Use your dishwasher when water demand is low.
The inlet water temperature is too low.| Make sure that the dishwasher is connected to a hot water supply. If not, change the water supply to a hot water source. Use your dishwasher when hot water demand is low.
Dishes are too close together.| Reload the dishwasher as shown in “Preparing and Loading Dishes” on page 9.
Improper use of detergent.| Add detergent depending on the water hardness and washing cycle you choose.
Use fresh detergent.
The selected cycle is not suitable for the soil level on the dishes.| Choose a different cycle with a longer washing time.
The spray arms are blocked.| Make sure that the spray arms are not blocked and are free to rotate.
PROBLEM| POSSIBLE CAUSE| POSSIBLE SOLUTION
---|---|---

Spots and filming on dishes

| Water hardness is too high.| For extremely hard water,

install a water softener.

Dishes are loaded improperly.

| Reload the dishwasher as shown in “Preparing and Loading

Dishes” on page 9.

Old or damp rinse aid

power is used.

| Use fresh, liquid rinse aid.
The rinse aid dispenser is empty or the setting is too low.| Fill the rinse aid dispenser.

Increase the rinse aid setting.

Etching

| Using too much detergent.| Use less detergent if you

have soft water.

The inlet water temperature exceeds 150 °F (66 °C).| Lower the inlet water temperature.
Detergent left in dispenser cup| Detergent may be too old.| Use fresh detergent.
The spray arm is blocked.| When you load the dishes, make sure that the spray arms are not blocked.
The detergent dispenser will not close| Improper operation of the detergent cover.| Add detergent and rinse aid only as indicated in this manual. See “Filling the Detergent Dispenser” on page 17 and “Filling the Rinse Aid Dispenser” on page 18.
Water remains in the dishwasher.| The previous cycle has not finished or has been interrupted.| Make sure that the current cycle is finished.
PROBLEM| POSSIBLE CAUSE| POSSIBLE SOLUTION
---|---|---
The dishwasher does not drain properly.| The drain is clogged.| Check the air gap (if so equipped). Make sure that the disposer is empty (if so connected).
The drain hose is kinked.| Make sure that the drain hose is not kinked and is

properly connected.

A drain cycle may need to be performed| Cancel any cycle by holding START/CANCEL for three seconds and close the door. This will prompt a

60 second drain cycle.

Suds in the tub| Using improper detergent or pod style cleaners.| Make sure to use

only automatic dishwasher detergent.

The dispenser is not designed for the use of pods. To use pods, throw them into the bottom of the tub and it will release the detergent like normal.
The dishwasher leaks| Excessive suds caused by using improper detergent.| Make sure to use only automatic dishwasher detergent.
The dishwasher is not level.| Level the dishwasher (refer to the Installation Manual).
PROBLEM| POSSIBLE CAUSE| POSSIBLE SOLUTION
---|---|---
There are black

or gray marks on the dishes

| Aluminum utensils have rubbed against the dishes.| Make sure that the water

inlet temperature is not less than 120 °F (49 °C).

The interior of the tub is stained

| Coffee or tea stains.| Use a spot cleaner to

remove the stains.

Reddish stain.

| Some tomato-based products may cause this. Use of the rinse only cycle right after loading

will help this.

Noises| Detergent cup

opening/drain pump.

| This is normal.
A hard object has entered the wash module. When the object is ground up the noise will stop.| If the noise continues after the cycle is complete, call for service.
The dishwasher won’t fill (the dishwasher will beep)| The water valve is turned off.| Turn on the water valve.
The door may not be closed completely.| Make sure that the door is closed and latched.

WARRANTY

COVERAGE
ZLINE Kitchen and Bath (“ZLINE”) dishwashers have a one year parts and service warranty.
ZLINE warranty periods begin from the original date of product delivery and solely cover the original purchaser of the product, delivered new and in its original carton. The limited warranty covers all parts and labor for necessary repairs if any part of the product, or the product itself, proves to be defective in materials or workmanship. The product must be deemed serviceable via troubleshooting with the ZLINE Customer Experience team. All service on ZLINE products under warranty must be performed by ZLINE-approved and ZLINE- certiﬁed service providers unless otherwise speciﬁed by ZLINE. Service will be provided during normal business hours. Products must be unobstructed and accessible to the service provider at the time of service. ZLINE’s liability is limited to the original purchase price of the product. Additional injuries, losses, damages, or other inconveniences caused by product malfunction or defects in materials are not covered under the terms of this warranty.

TERMS
ZLINE warranties apply only to the original purchaser of a ZLINE product installed for normal residential use. This is deﬁned as a single-family, residential dwelling in a non-commercial setting. Any warranty claim stemming from installation, operation, or any other use within a commercial setting is not covered under this limited warranty. Commercial settings include, but are not limited to: schools, churches, hotels, restaurants, vacation rentals such as Airbnb, daycare centers, private clubs, ﬁre stations, common areas in multi-family dwellings, nursing homes, food service locations, and institutional food service locations such as hospitals or correctional facilities.
This warranty is non-transferable and will not under any circumstance be extended based on the date of installation — the warranty period takes effect from the date of delivery and only covers the original purchaser. The warranty applies only to products installed in the contiguous United States and the District of Columbia. Failure to secure certiﬁed warranty service per these terms will result in a forfeiture of the remaining warranty.
Out-of-pocket payments will not be reimbursed unless prior approval is received from ZLINE and/or ZLINE-certiﬁed service contract partners. Unapproved out-of-pocket payments for service will not be reimbursed. All warranty procedures must be followed to maintain warranty coverage.
If a product qualiﬁes within the service window provided under these warranty terms, and ZLINE is unable to repair the product or a defective part of the product after a reasonable number of attempts, ZLINE reserves the right to offer to replace the defective part or the product or provide the original purchaser a full refund of the purchase price of the product (not including installation, removal, or other charges that were not included in the original purchase price).
The original purchaser of the product must provide the original proof of purchase, including the purchase date, when ﬁling a claim to obtain replacement parts, service, or refunds. Additionally, the original purchaser of the product must provide the serial number of the product when ﬁling a claim to obtain replacement parts, service, or refunds.
This warranty shall not apply to any ZLINE product in which the original factory serial number has been removed, altered, or cannot be readily determined for any reason. Further, ZLINE is not responsible for damage resulting from, but not limited to: shipment, delivery, or improper installation; negligence or improper maintenance, misuse, or abuse of the product; unauthorized alteration, modiﬁcation, or tampering with the product; accident, ﬁre, ﬂoods, pest infestations, pandemics, natural disasters, or any other unpreventable or unexplained acts of nature, commonly referred to as “acts of God”; ﬂare-up ﬁres or damages caused by improper electric supply, electrical line current, voltage, or power surges; and service to correct installation not in accordance with the instructions contained in ZLINE’s product manuals and/or with local government codes.
This warranty does not apply to aesthetic damage, scratches, or natural wear caused by normal use; second-hand, open box products, or products purchased from an unauthorized retailer; and damages or issues stemming from alteration or tampering with the dishwasher, including, but not limited to, painting any portion of the product’s interior or exterior and altering or otherwise manipulating the power cord.
In the event service is dispatched, and it is discovered that the reported issue is not covered under warranty based on the disclaimers above, the customer will be responsible for all service fees. Failure to pay these fees will result in the forfeiture of remaining warranty coverage.
Information contained within ZLINE’s installation and user manuals, in addition to product information included on ZLINE’s website and all related digital listings, do not cover every possible condition and situation that may occur during the installation or operation of ZLINE products.
ZLINE reserves the right to make changes at any time to its products when considered safe, necessary, and useful. Always check the ZLINE website for the most up-to-date version of its product manuals: www.zlinekitchen.com/pages/manuals.
Do not install or operate any ZLINE product if it has missing or broken parts or if it arrives damaged due to shipping. If ZLINE products arrive damaged, contact ZLINE Customer Experience at 1-614-777-5004 for help. Failure to report a damaged appliance prior to installation or operation may void the warranty.
ZLINE disclaims responsibility for damage or injury caused by improper installation or use of any of its products. ZLINE is under no obligation, by law or otherwise, to provide concessions, including repairs, prorates, rebates, discounts, or replacements, once the warranty has expired.

SERIAL NUMBER LOCATION
Please write down the model number and serial number of your appliance. Both numbers are located on the rating tag located on the right-hand side of the inner door of the dishwasher. The tag is visible when the dishwasher door is open. Do not remove permanently afﬁxed labels, warnings, or plates from the product. This will void the warranty. You may also consider attaching your receipt or proof of purchase to this manual.

SERVICE
For warranty service, please contact our Customer Service team at
1-614-777-5004 or visit www.zlinekitchen.com/contact to utilize our online Customer Experience Portal.

Scan the QR code to view the most up-to-date version of our User Manual and Installation Manual. Need to purchase a part or accessory for your ZLINE product?Visit www.zlineparts.com, ZLINE’s ofﬁcial parts distribution partner. 1-614-777-5004
www.zlinekitchen.com
contact@zlinekitchen.com