Canature WaterGroup 485UF Upflow And Downflow Softener Installation Guide

Canature WaterGroup 485UF Upflow And Downflow Softener

Product Usage Instructions
Installat ion

1. Avoid pinched o-rings during installation by applying IAPMO certified lubricant to all seals (provided with install kit).
2. Ensure the system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

Feed Water Parameters

• Maximum Iron: 2.0 ppm ferrous (clear water iron)
• Maximum Hydrogen Sulfide: 0.0 ppm
• Maximum Manganese: 0.75 ppm ferrous (clear water)
• pH: 6.5 to 8.5 with no iron or manganese present, 6.5 to 7.5 with iron or manganese present

FAQ
What should I do if my system delivers untreated water?
Check if the bypass is closed, bypassing raw water past theunit. Return bypass valve to the open position to service the  home.

Upflow & Downflow Softener Manual

1. Avoid pinched o-rings during installation by applying IAPMO certified lubricant to all seals (provided with install kit).
2. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

FEED WATER PARAMETERS

• Maximum Iron** = 2.0 ppm ferrous (clear water iron)
• Maximum Hydrogen Sulfide = 0.0 ppm
• Maximum Manganese = 0.75 ppm ferrous (clear water)
• pH = 6.5 to 8.5 with no iron or manganese present
• pH = 6.5 to 7.5 with iron or manganese present
• **See System Maintenance Section – Resin Cleaner

TROUBLE SHOOTING GUIDE

LEVEL 1 — SEE HOMEOWNERS MANUAL

Recommended for the homeowner

| IMPORTANT

before attempting any troubleshooting be sure to test the water or have the water tested.

The tests should include the raw water, the hot treated water, and the cold treated water.

Delivers untreated water

| Bypass is closed bypassing raw water past the unit – Return bypass valve to the open position to service the home – See ‘Manual Water Bypass’
Bypass loop in the homes plumbing – Close outlet valve only on conditioner bypass, open nearest conditioned water line. If no water flow then there is not a bypass in the plumbing. If there is water flow then there is a hidden bypass in the plumbing (contact plumber).
No salt or low salt level – Fill salt to above the water level in the salt tank. Low salt will affect the conditioner’s capacity. – See ‘Maintenance’
Not programmed correctly for current application – Verify programming. Correct hardness level and amount of people in the home if necessary. – See ‘Start Up and Programming’
Excessive water in the salt tank| Refer to Maintenance, Cleaning the Injectors and Cleaning the Salt Tank

Not regenerating automatically, not metering water flow

| Check diagnostics for last regeneration – See How Your Conditioner Works

Open nearest conditioned water outlet and check if gallons is counting down, if not metering –

Contact authorized service representative

Not using salt| Injectors or injector screen plugged. Clean and or replace injectors and screen – See ‘Maintenance’

Salt Bridged in salt tank – See ‘Maintenance’

Not regenerating automatically – Alarms| Caused by a power outage or brown out during regeneration – unplug power for 30 seconds then

re-connect. If alarm continues – Contact your authorized service representative, if necessary.

Unit regenerates but does not use salt

| Clean and or replace injectors – See ‘Maintenance’
Drain line flow control is plugged – clean drain line flow control to ensure there are no kinks, or restrictions in the drain line.
Using too much salt or more salt than expected| Check programming – is the unit set properly for salt efficiency, is the programming correct for hardness and people – See ‘Start Up and Programming’

Alarms after regeneration

| Caused by a power outage or brown out during regeneration – unplug power for 30 seconds then reconnect if alarm continues – Contact your authorized service representative, if necessary.
Corroded or damaged rear circuit – replace circuit Contact your authorized service representative, if necessary.
4 D iscolor ed w a t er| Result of city / town supply being contaminated – check with local authority to see if there has been water main activity in your area. If there has been, manually regenerate the unit a couple of times in a row to clear the color. If there hasn’t been, Contact your authorized service representative if necessary.
Iron Bleed through – if there are small amounts of iron in your raw water supply eventually it will build up in the resin and could result in bleed through.

– review settings to compensate for iron in the water – See ‘Start Up and Programming’

– Contact your dealer or local plumbing supply store to obtain an approved resin cleaner. Use resin cleaner to clean the resin as directed. For permanent maintenance if required add in an automatic feeder – See Automatic Resin Cleaner Solution Feeder

Excessive pressure loss| Check unit specifications – peak or continuous service flow rates maybe exceeding capacity causing the unit to be restrictive due to size – See ‘Unit Specifications’ – Contact your dealer if necessary.
Problem| Possible Solutions
---|---
LEVEL 2 –

recommended for qualified service technician only

|

Not drawing brine solution

| Injectors or injector screen plugged. Clean and or replace injectors and screen – See Replacement/ Service Section

Drain line flow control plugged or drain line restricted – See Replacement/Service Section Safety float assembly seating prematurely – clean or replace safety float and clean brine tank – See Parts Section

Loose connections between control valve and safety float allowing unit to draw air – See

Replacement/Service Section

No water in salt tank

| Loose connections between control valve and safety float allowing unit to draw air –

See Replacement/Service Section

Refill time not set correctly for unit size; water not coming above the grid plate.

Refill control button plugged causing no refill – clean and or replace refill control button.

Check size of BLFC noted on silver label of valve and be sure valve is programmed to correspond to the correct size used.

Problem| Possible Solutions

Not regenerating automatically Alarms

| Jammed piston – replace piston and seal assembly – See Replacement/Service Section Defective or damaged circuit – replace circuit See Replacement/Service Section

Loose or corroded connections between the 2 circuits – reconnect securely or replace – See Replacement/Service Section

Drive motor defective replace motor – See Replacement/Service Section

Conditioner initiates regeneration but alarms after a few seconds| Drive motor defective replace motor – See Replacement/Service Section Defective transformer replace transformer.
Internal valve leak – Running to the drain constantly| Replace piston and seal assemblies – See Replacement/Service Section
Not drawing brine no problem with injectors or drain| Replace piston and seal assemblies – See Replacement/Service Section

Meter not counting down

| Check diagnostics for last generation.

Check that meter cable is plugged into the meter assembly – See Replacement/Service Section Check that meter cable is reading the meter by moving a fridge magnet (or similar magnet) across it rapidly for a few seconds you should be able to see the gallons change.

Be sure there is no debris caught in the the turbine

If the meter cable is good, and no debris caught then replace the meter assembly – See Replacement/Service Section

Leaking past distributor tube| Contact Technical services for additional troubleshooting information:877-288-9888

Alarms after regeneration or after manual regeneration

| Damaged or missing sensor magnet on brine gear – replace as required, or send in for repair to nearest office.

Corroded or damaged rear circuit – replace as required.

Excessive pressure loss

| Check unit specifications – peak or continuous service flow rates may be exceeding capacity caus- ing the unit to be restrictive due to size – See product specific information on warranty sheets

suplied with the unit. Contact Customer Service for clarification if this is suspected – 877-288-9888.

Upper distributor cone plugged with foreign material – remove valve, remove upper distributor cone and clean then replace and put valve back on unit.
Chlorine degradation of resin – excessive amounts of chlorine or chloramine can damage soften- ing resin and break it down causing excessive pressure loss – replace media bed and add in chlorine removal system to protect softener.

AUTOMATIC RESIN CLEANER SOLUTION FEEDER

INSTALLATION INSTRUCTIONS (OPTIONAL)

Resin Cleaner
An approved resin cleaner MUST be used on a regular basis if your water supply contains iron. The amount of resin cleaner and frequency of use is determined by the quantity of iron in your water (consult your local representative or follow the directions on the resin cleaner package).
Res-Up Feeders attach to your brine tank and automatically dispense the Res-Up cleaner into the brine solution where it cleans the resin during the regeneration cycle.
The feeder hooks onto the tube inside your brine tank and you just pour some chemical in it and your water conditioner should last significanly longer. A res-up feeder is essential if your raw water contains measurable amounts of iron.

Res-Up Feeder Bottle (Chemical sold Separately)

The 12 cc feeder (Part # 33010) is for conditioners up to 64,000 grains (2 ft3 of resin).
The 30 cc feeder (Part # 33018) is for larger conditioners over 64,000 grains.
Pro-Res Care Chemicals
Item #45147 Pro-ResCare – Gallon
Item #45148 Pro-ResCare – Quart

Install Res-Up Feeder

PROBLEM WATER INJECTOR KIT

For use on upflow softeners only.
IMPORTANT!: If the water source this water softener is being applied on is not municipal water and contains up to 2.0 mg/l/ppm of ferrous (Clear Water) iron and/or up to .75 mg/l/ppm of manganese, the enclosed Problem Water Injector Kit needs to be installed into the control valve following these instructions.
FAILURE TO DO THIS WILL RESULT IN UNSATISFACTORY OPERATION OF THIS EQUIPMENT AND VOID ANY IMPLIED PERFORMANCE WARRANTY.

Replace injectors with correct number and color corresponding to your equipment size. *NOTE: Remember to properly lubricate ALL O-Rings with the silicone lubricant supplied.

NOTICE
Do NOT over-tighten injectors. Snug-tight only.
Failure to make these changes will result in unsatisfactory operation of this equipment and void any implied performance warranty.

CLEAN INJECTOR ASSEMBLY – FOR MODELS BEFORE JUNE, 2022
Sediment, salt, and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve when facing your softener.

The assembly is easy to clean, start by:

1.  Shut the water supply to your softener OFF.
2. Reduce the pressure by opening a cold-treated tap.
3. Using a screwdriver, remove the four (4) screws holding the injector cover to the control valve body.
4. Carefully, remove the cover, and disassemble as shown below.
5. The injector orifice is removed from the valve body by carefully turning it out with a screwdriver.
6. Remove the injector throat the same way.
7. Carefully flush all parts including the screen.
8. Use a mild acid such as vinegar or Pro Rust Out to clean the small holes in the orifice and throat.
9. Reassemble by reversing the procedure.

PLEASE NOTE: Make sure the two prominences on the injector are aligned to the grooves on the valve body.

• Remove the four (4) screws of the injector cap.
• Pull the Injector Cap out.
• Remove the Injector Assembly, O-ring, and screen.
• Clean the injectors and replace the cap.
• Be sure to replace the O-rings when reassembling and lubricate with approved 100% silicone-based lubricant. Order Part #92360.
• During final assembly be sure the injector is seated correctly as shown in figure above.

CLEAN INJECTOR ASSEMBLY – FOR MODELS AFTER JUNE, 2022
Sediment, salt, and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve when facing your softener.

The assembly is easy to clean, start by

1. Shut the water supply to your softener OFF.
2. Reduce the pressure by opening a cold-treated tap.
3. Using a screwdriver, remove the four (4) screws holding the injector cover to the control valve body.
4. Carefully, remove the cover, and disassemble as shown below.
5. The injector orifice is removed from the valve body by carefully turning it out with a screwdriver.
6. Remove the injector throat the same way.
7. Carefully flush all parts including the screen.
8. Use a mild acid such as vinegar or Pro Rust Out to clean the small holes in the orifice and throat.
9. Reassemble by reversing the procedure.

PLEASE NOTE: Make sure the two prominences on the injector are aligned to the grooves on the valve body.

• Remove the three (3) screws of the injector cap.
  Pull the Injector Cap out.

• Remove the Injector Assembly, O-ring, and screen.

• Clean the injectors and replace the cap.

• Be sure to replace the O-rings when reassembling and lubricate with approved 100% silicone-based lubricant. Order Part #92360.

• During final assembly be sure the injector is seated correctly as shown in figure above.

REPLACEMENT/SERVICE

THE FOLLOWING ‘REPLACEMENT / SERVICE SECTION’, PAGES 9 TO 13 CONTAIN CONTENT THAT SHOULD ONLY BE USED BY A QUALIFIED SERVICE TECHNICIAN:

TIMER REMOVAL

1. Remove screw & washer from piston rod link
2. Remove 2 bolts securing powerhead to body
3. Remove powerhead from body

INSPECTION AND REPLACEMENT OF PISTON ASSEMBLY AND SEAL AND SPACER KI

1. Follow steps 1 to 3 of Timer Removal above.
2. Remove three screws from the plate on the body
3. Remove the plate from the valve body and pull the Piston Assembly from the valve. The brine valve assembly can also be removed in this stage.
4. Remove the seal spacer assembly, grease it with silicone lubricant (# 92360).
5. Re-install in this order: seal and spacer assembly, piston assemby, brine valve assembly, and then the timer assembly.

CAUTION!

DO NOT use petroleum-based grease products.

BYPASS AND METER CABLE REPLACEMENT

If valve is manufactured before March 20th, 2018, and customer wishes to replace or service impeller on bypass. Customer can order item #60010238. If customer wishes to replace to new design, then follow the steps below.

METER ASSEMBLY REPLACEMENT

1. Disconnect the meter cable from the meter.
2. Disconnect the valve from bypass by removing clips
3. Remove the coupling adapter from the bypass

MOTOR REPLACEMENT

1. Remove the powerhead cover and disconnect the LCD cable from the circuit board
2. Remove the motor screws
3. Pull the motor out from powerhead

CLEAN INJECTOR ASSEMBLY

PLEASE NOTE: Make sure the two prominences on the injector are aligned to the grooves on the valve body.

1. Remove four screws of the injector cap.
2. Pull the Injector Cap Out
3. Remove the injector assembly, oring and screen,
4. Clean the injectors then replace screen (if necessary) and re-install end cap assembly and screws

DRAIN LINE FLOW CONTROL REPLACEMENT

1. Pull the drain line clip and remove the drain line elbow and washer
2. Clean/replace drain line washer

NOTE
Be sure to shut off any bypass line.

BRINE LINE FLOW CONTROL REPLACEMENT

PCB REPLACEMENT

DISPLAY REPLACEMENT

AFTER SERVICING

1. Reconnect drain line
2. Return bypass or inlet valve to normal in service position. Water pressure will automatically build in the conditioner.
3. Check for leaks at all sealed areas. Check drain seal with the control in the backwash position.
4. Plug electrical cord into outlet
5. Set ‘Time of Day ‘and cycle the control valve manually to ensure proper function. Make sure control valve is returned to the ‘In Service’ position.

NOTEBe sure to shut off any bypass line.

PARTS BREAKDOWN

Model| Mineral Tank Size| Tank #| Distributor#| Upper Cone #| Valve #| Media Bed #| Brine Tank
---|---|---|---|---|---|---|---
75| 8 x 44| 25020051| 50010019|

18280

|

10010060

(Upflow Valve)

10010062

(Downflow Valve)

| 95600| 30020006
100| 9 x 48| 25020052| 50010006| 95601| 30020006
150| 10 x 54| 25020053| 50010005| 95606| 30020006
200| 12 x 52| 25010058| 50010005| 95609| 30020010
300| 14 x 65| 25030001 and 50040039| 50010010| 95604| 30020032
75C| 9 x 35| 25010028| 50010020| 95600| N/A
100C| 10 x 35| 25010043| 50010020| 95601| N/A

PARTS BREAKDOWN

PARTS BREAKDOWN

Power head parts list

PARTS BREAKDOWN

85 Valve Body Parts List (After June 2022)

Item #s For All Injector Assemblies and Brine Line and Drain Line Washers

85 Valve Body Parts List (Before June 2022)

Bypass Parts List

| No.| Part #| Description| Qty
---|---|---|---|---
60095101| | 60010115| Meter Cable| 1
16| 60010562| Small O-ring on Connector(Outlet)| 3
15| 60010079| Valve-Bypass Connector(Inlet)| 1
14| 60010101| Valve-Bypass Connector(Outlet)| 1
13| 60010561| Big O-ring on Connector(Outlet)| 1
12| 60010046| SS Clip| 2
11| 60010701| Screw on SS Clip| 2
10| | 063 Bypass Body| 1
| 9| 60010006| Bypass Tool| 1
8| 60010044| O-ring on Plug| 2
7| 60010209| Bypass Plug| 2
6| 60095090| Shaft Clip| 2
5| 92846| Plug Clip| 2
| 4| 60010026| O-ring on Inlet and Outlet| 2
3| 60010019| Straight 1” NPT Inlet and Oulet| 2
2| 60010023| Elbow 3/4” NPT Inlet and Oulet| 2
1| 60010025| Secure Clip Inlet and Oulet| 2

Cabinet Parts List

19, 18

& 17

| 55010022| KIT, CLIP, BRINE WELL| 1
16| 85010132| SALT LID(CS5)| 1
15| | HIGH COVER(CS5)| 1
14| 80080015| CONTROL PLATE LABEL| 1
13| 80080021| CONTROL PLATE(CS5)| 1
12| 60010180| 85HE DISPLAY BOARD| 1
11| | TRANSPARENT BACK COVER| 1
10| | SCREW 2.9×6.5| 10
9| 302171| DRAIN LINE CLAMP| 1
8| 60095097-1| CANATURE BYPASS VALVE C/W METER| 1
7| 10010061| CONTROL VALVE ASSEMBLY(CS5)| 1
No.| Part #| Description| Qty
---|---|---|---
6| 18280| TOP CONE| 1
5| 50010020| D-TUBE(35“)| 1

4

| 25010028| PRESSURE TANK 0935(WITHOUT MEDIA)|

1

25010043| PRESSURE TANK 1035(WITHOUT MEDIA)

3

| | PRESSURE TANK PROTECTION 9″|

2

| PRESSURE TANK PROTECTION 10”

2

| N/A| TANK ASSY CS5H-935|

1

N/A| TANK ASSY CS5H-1035

1

| 50010011| 9“ TANK BASE|

1

50010013| 10“ TANK BASE

LEVEL 2 PROGRAMMING (OPTIONAL SETTINGS):

CAUTION: DO NOT CHANGE LEVEL 2 SETTINGS WITHOUT CONSULTING A CANATURE WATERGROUP TECHNICIAN (1-877-288-9888). Incorrectly changing the settings can result in malfunction of the unit.
When the Level 2 Master Programming Mode is entered, all available option setting displays may be viewed and set as needed. Depending on current option settings, some parameters cannot be viewed or set.

NOTE
Under normal use there is no need to change the settings under level 2 programming. You can, however, change the default settings if required.

To change any setting under level 2 programming

• Press the MANUAL REGEN key button and the value flashes
• Press the UP keys to change the value
• Press the MANUAL REGEN again to accept value
• Press the DOWN key to advance to the next value

MASTER PROGRAMMING

Press Up and Down Buttons together for 5 seconds
P ress MANUAL REGEN Button and and change value using Up and Down Buttons

Key Pad Setting
SETTINGS This function is to enter the basic set-up information required at the time of installation.
MANUAL This function is to initiate an immediate or delayed manual REGEN regeneration.
DOWN / Increase or decrease the value of the settings while in the UP programming mode.

Main Valve Settings

Meter Ratio| METER RATIO AFTER MAR 20,2018 – 5.68 METER RATIO BEFORE MAR 20,2018 – 8.00
Service Delay| 3.0
Backwash Delay| 7.0
Brine Delay| 4.0
Rinse Delay| 5.0
Refill Delay| 4.0

SOFTENER UPFLOW (UF)
This mode is for the operation of an up flow regenerating softener. The amount of salt used each regeneration is proportional to the capacity remaining in the system. A preset amount of brine (Default is 70%) is prepared after a normal regeneration. Just before a regeneration is scheduled, fresh water is added to the brine tank to “top off” the already prepared 70% of brine. The total amount of brine used to regenerate the system is proportional to the capacity remaining.
I.e. If the system has 10% capacity remaining, then only 90% of the salt dosage is needed to restore capacity to 100%. 70% of the brine is already prepared (and fully saturated) so 20% is added so that the total of 90% is prepared.
When a standard regeneration is started, the valve will move first to the refill position to add water to the brine tank. The amount of water added is equal to the calculated refill time for the salt dosage X Brine Tank Refill%. The valve then will return to service for the amount of Brine Make Time. When this is com-plete the valve will move to the Brine position.
The regeneration sequence is 1. BRINE MAKE (REFILL), 2. BRINE, 3. BACKWASH, 4 RINSE, 5. RE-FILL.

LANGUAGE
Current available language is English.

UNITS
Current unit of measure is gallons. Metric units may become available at a later date.

EFFICIENCY & CAPACITY SETTINGS
There are 3 settings to choose in Settings. High Efficiency, Standard Capacity, and Iron & Manganese. The values for these settings are set in the Factory Options and are used to calculate the system capacity and refill time.

REFILL
This value should match the BLFC flow washer. It is used to calculate the refill time.

BRINE MAKE TIME
This value is the time allowed for the salt to dissolve in the water to create the brine solution. The value is the amount of time ahead of the scheduled regeneration time that the water will be added to “top off” the brine already prepared in the brine tank.

BRINE PRE-FILL%
This is the percentage of the water that will be added to the brine tank after a regeneration. The default is 70%. The remaining amount of water will be added just prior to the regeneration and will be proportional to the amount of capacity left in the system.

DAILY RESERVE
This value is used to calculate the reserve capacity. Reserve Capacity = No. People x DAILY RESERVE.

DAY OVERIDE
This setting can be used to add number of days to over ride the meter. As an example if the setting is 5, the system will regenerate after 5 days even if there is still gallons capacity remaining. OFF will cancel this feature.

RINSE OVERIDE
This setting can be used to skip the RINSE cycle. As an example if the setting is 10, the system will skip 10 rinse. OFF will cancel this feature.

BW OVERIDE
This setting can be used to skip the back wash cycle. As an example if the setting is 10, the system will skip 10 backwash cycles. The setting will only work if the WATER TYPE is set to CITY for clean water applications.

FORCED REGEN
When set to ON, the system will start a forced regeneration when the remaining capacity reaches 3%. The regeneration consists of 8 minutes of Brine and 12 minutes of Rinse. The 20 minutes regeneration will restore up to 33% of the system capacity. At the next regeneration time (2:00 AM), the system will automat-ically perform a standard regenera-tion to restore ca-pacity to 100%.

SMART CLEAN
When set to ON, the system will perform a 10 minute back wash and 10 minute rinse if there is no water flow detected after 7 days. The regeneration will occur at the scheduled  REGEN TIME.

MASTER PROGRAMMING

85UF Upflow Softener Programming

Toll Free: 1-877-288-9888 www.canaturewg.com

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>