AV Pro edge AC-DA-12X2 8K HDMI 2.1 Distribution Amplifier User Manual
- July 4, 2024
- AV Pro edge
Table of Contents
AV Pro edge AC-DA-12X2 8K HDMI 2.1 Distribution Amplifier
Product Specifications
- Model: AC-DA-12X2, AC-DA-14X2, AC-DA-18X2
- Series: X2 Line
- Functionality: Distribution Amplifier, Scaler, Signal Stabilizer
- HDMI Version: 2.1
- Bandwidth: 48Gbps
- HDR Support: Yes
7Product Usage Instructions
Connection and Setup
- Connect one HDMI source to the input port of the distribution amplifier.
- Connect the HDMI output ports to your desired displays or devices.
- Use the dedicated ports with built-in scalers for legacy devices.
- Power on the distribution amplifier using the provided 12V power adapter.
Operation
- Use the Settings Buttons on the front panel for EDID and Scaler settings.
- Monitor the HDMI Status Indicator LEDs to check the status of the signal.
- Access firmware updates via the USB-C port for ISP control.
- Refer to the Command list on page 7 of the manual for additional controls.
Audio Output
The distribution amplifier supports audio extraction with options for
Toslink or Balanced audio output.
Frequently Asked Questions (FAQ)
-
Q: Can I connect multiple HDMI sources to the distribution amplifier?
- A: No, the distribution amplifier is designed to work with one HDMI source at a time.
-
Q: How many HDMI output ports are available on each model?
- A: The AC-DA-12X2, AC-DA-14X2, and AC-DA-18X2 models have multiple HDMI output ports to connect to different displays.
User Manual
48Gps Distribution Amplifer X2 Line
AC-DA-12X2, AC-DA-14X2, AC-DA-18X2
Introduction
The X2 Series are 8K HDMI 2.1 distribution amplifiers, scalers and signal stabilizers. Able to connected one HDMI source and repeat that signal throughout the HDMI output ports. Each unit has dedicated ports with built in scalers allowing users to connect legacy TVs, projectors, or AVR’s. This way you can send 8K signals to the connected 8K displays, and a 4K or 1080p signal to older models.
Full HDMI 2.1, FRL 48Gbps and HDR support ensures stable signaling even at the highest of bandwidths. Install the distribution amplifier with confidence in your next bar, restaurant, digital signage, commercial or residential install and see the difference.
Features
- HDMI 2.1
- FRL (5)
- 40Gbps Bandwidth Support
- 4K120 4:4:4 Support
- Full HDR Support (HDR 10 & 12 Bit)
- Dolby Vision, HDR10+ and HLG Support
- HDCP 2.3 (and all earlier versions supported)
- 8K or 4K > 1080P Downscaling
- 8K > 4K Downscaling
- Advanced EDID Management
- LED screen on front
- Extracted 2 Channel Audio via Phoenix Connector
- Extracted Audio Now Supports DD+, DTS Master Audio on Toslink
In The Box
- Distribution Amplifier Unit (AC-DA-12X2, AC-DA-14X2, AC-DA-18X2)
- 12V Power Supply
- x1 5 Pin Terminal block for extracted audio port
- Mounting Brackets
Specification
Front Overview
HDMI Status Indicator LEDs will have two states.
- LED is ON – A source/sync is detected on that HDMI port.
- LED is OFF – No source/sync is detected on that HDMI port.
Front Screen Display – Displays the current Resolution/Timing of the HDMI Input. Use in conjunction with the Settings buttons (UP, DOWN, ENTER, and BACK) to navigate the available Settings menus and change EDID, Scaler settings, and enable/disable the extracted audio ports. The screen backlight time can be changed using the command list (default setting is 60 seconds). See page[s] 10-11 for command list.
Settings Buttons EDID/Scaler – Use these 4 buttons to navigate the avail
be front screen menus. See page[s] 7-8 for more details.
USB/ISP – This port is used for updating firmware. Can also be used for
basic control. See the Command list page[s)
Back Overview
HDMI Outputs
- You can down-scale HDMI OUT2 and HDMI OUT4 only. See the Front Panel Controls page[s] to change using the front panel buttons. See page[s] 10-11 for Command list.
- Downscale is only available on current ports. Use the front panel buttons to change the scaling.
HDMI Input
Extracted Audio
- TOSLINK – Supports up to 5.1Ch Audio
- Balanced 2Ch – Supports 2Ch PCM only
12V Power
Front Panel Control – EDID Management
To Change the EDID of the INPUT
- Press the ENTER button to enter the Main Menu. If the screen is off you the first button press will wake up the screen, you will have to press the ENTER button again to enter the menu. NOTE: EDID is the first menu and will default here every time you enter the Main Menu.
- With “I-EDID” showing on the front screen, press the ENTER button. NOTE: The current EDID will display initialy when you enter the EDID menu.
- Use the UP/DOWN buttons to cycle through the available EDIDs (See list below).
- With the desired EDID showing on the front screen, press the ENTER button to set.
NOTE: USER1 slot can be used to copy and store a connected sync devices EDID. Select COPY OUT1, COPY OUT2, COPY OUT3, or COPY OUT4 (depending on the HDMI output you want to copy from) and press the ENTER button to save the EDID of that OUTPUTs connected Sync device to the USER1 EDID slot.
Input Setup Commands:
SET IN1 EDID y| : Set Input 1 EDID{y=[0~14]}
0:1080P_2CH(PCM)| 1:1080P_6CH| 2:1080P_SCH
3:4K60HzY420_3D_2CH| 4:4K60HzY420_3D_6CH| 5:4K60HzY420_3D_SCH
6:4K60HZ_3D_2CH_HDR| 7:4K60HZ_3D_6CH_HDR| 8:4K60HZ_3D_SCH_HDR
9:FRU0G_SK_2CH_HDR| 10:FRL10G_SK_6CH_HDR| 11:FRL10G_SK_SCH_HDR
12:USER1_EDID| 13:USER2_EDID| 14:USER3_EDID
EDID BLEND : You can copy the Audio part of and EDID from one HDMI Output and the Video of another. See page[s] 10-11 command list for more details.
Front Panel Control – Scaling
To Change the Scaler settings of OUT2 and OUT4 (these two can be set
seperately)
-
Press the ENTER button to enter the Main Menu. If the screen is off press the enter button again (the first press will wake the screen up).
NOTE: EDID is the first menu and will default here every time you enter the Main Menu. -
Use the UP/DOWN buttons to select “2-Scaler”, press the ENTER button.
-
Use the UP/DOWN buttons to select either “1-Out2 Scaler” to “2-Out4 Scaler”, press the ENTER button.
-
Use the UP/DOWN buttons to change the scaler setting, there are three available settings.
- 1 – By Pass (default setting, signal is left untouched).
- 2 – Scaler 2K (scales the signal down to 1080P)
- 3 – Scaler 4K (scales the signal down to 3840P)
NOTE: Current setting is indicated by an *>, see the two exampes below.
Front Panel Controls -Extracted Audio
The extracted audio is always active by default, you may simply plug into
any/all of the ports (Toslink or Balanced 2CH) and the audio will be output
based on the active source. The Toslink ports supports up to 5.1Ch digital
audio and the 5pin terminal connector supports 2Ch PCM. This means in order
for the 5 pin ANALOG L/R port to output audio, the sources have to be set to
2Ch PCM. This unit does NOT down mix the audio (see the Axion series of
matrices for down mixing). To get more than two channels you will want to use
the TOSLINK port.
NOTE: Pre-made 5pin terminal connector to 2Ch L/R cables are avalailble, product part number is AC-CABLE-5PIN-2CH.
-
Press the ENTER button to enter the Main Menu. If the screen is off press the enter button again (the first press will wake the screen up).
NOTE: EDID is the first menu and will default here every time you enter the Main Menu. -
Use the UP/DOWN buttons to select “3-ExAudio”, press the ENTER button.
-
Use the UP/DOWN buttons to select either “1-ExAudio Off” or “2-ExAudio On”, press the ENTER button.
Additional the extracted audio ports can be disabled/enabled via USB-C port
and the command list
SET OUT1 EXA EN/DIS – See page(s) 10-11 for command list details.
USB Control Cont.
The AC-DA-14X has a USB-C port on the front. You can connect using a windows
computer and MyUart assist (available to download for free on
www.avproedge.com/drivers). See page[s]
10-11 for complete command list.
Command List
AC-DA-12X2
AC-DA-14X2
AC-DA-18X2
Sustem status response examble (STA cmd)
EDID Blend
EDID Blend is a feature where you create an EDID by copying from two of the
HDMI Outputs. It takes the Audio section of the EDID from one output and
combines it with the Video section of another output. So you can take the
Audio from an older AVR and combine it with a newer display. This EDID will
save to EDID#12 – USER1 EDID until the copying process is repeated.
SET INx EDID y : Set Input x EDID(x=0~1, y=[0~23]}
Example Copy audio from HDMNI OUT4 and the video from HDMI OUT1
SEND – SET EDID OUT4 A OUT1 V MIX IN1
RECEIVE – ASCII_Cmd_Param1=4,1,1 EDID OUT4 A OUT1 V MIX IN1 IN1 EDID12
LINK1 SIG STA 0 LINK1 SIG STA 1
Signal Generator
The AC-DA-14X has a built in 1920×1080 color bar test pattern that can be
enabled per HDMI Output.
Troubleshooting
- Verify Power – Check that the power supply is properly connected and on an active circuit. The front display screen should illuminate with a button press. The red HDMI activity light should be on for any active HDMI Input or HDMI Output(s).
- Verify Connections – Check that all cables are properly connected.
- Lights indicate everything is good but still not getting a picture, this may be a bandwidth limitation. See Bandwith Chart on page[s] 14-15 to verify the signal is not exceeding the bandwith of any of the connected devices.
HDMI 2.1 Bandwidth Innovation Chart
As you can see each resolution, timing and color space has an uncompressed bandwidth and a compressed bandwidth. With the HDMI 2.1 specification, all HDMI sources will have the ability to send a compressed signal or an uncompressed signal, depending on what the EDID from the display is asking for. Employing DSC compression at the source will allow most resolutions to be under 24Gbps. N/S = NOT SUPPORTED
Maintenance
To ensure reliable operation of this product as well as protecting the safety of any person using or handling this device while powered, please observe the following instructions.
- Use the power supplies provided. If an alternate supply is required, check voltage, polarity and that it has sufficient power to supply the device it is connected to.
- Do not operate these products outside the specified temperature and humidity range given in the above specifications.
- Ensure there is adequate ventilation to allow this product to operate efficiently.
- Repair of the equipment should only be carried out by qualified professionals as these products contain sensitive components that may be damaged by any mistreatment.
- Only use this product in a dry environment. Do not allow any liquids or harmful chemicals to come into contact with these products.
- Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.
Damage Requiring Service
The unit should be serviced by qualified service personnel if
- The DC power supply cord or AC adaptor has been damaged
- Objects or liquids have gotten into the unit
- The unit has been exposed to rain
- The unit does not operate normally or exhibits a marked change in performance
- The unit has been dropped or the housing damaged
Support
Should you experience any problems while using this product, first, refer to
the Troubleshooting section of this manual before contacting Technical
Support. When calling, the following information should be provided
- Product name and model number
- Product serial number
- Details of the issue and any conditions under which the issue is occurring
- Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.
Warranty
THE BASICS.
AVPro Edge warranties its products that are purchased from all Authorized
AVPro Edge Resellers or direct purchases. Products are guaranteed to be free
from manufacturing defects and of sound physical and electronic condition.
AVPro Edge has developed a warranty that anyone can get behind. We really wanted to take all the “red tape” out of a warranty and just make is simple. Our 10 YEAR NO BS warranty hinges on 3 elements.
- If you are having trouble, call us. We will attempt to troubleshoot your issue over the phone.
- If it’s broke – We’ll replace it in advance on our dime. (We’ll cover return shipping too.) Repair is an option too, but its YOUR call.
- We know you know what you are doing. We will not make you go through unnecessary steps to troubleshoot an extender…
COVERAGE DETAILS.
AVPro Edge will replace or repair (at customer choice) the defective product.
If the product is out of stock or on back order it can either be replaced with
a comparable product of equal value/feature set (if available) or repair.
Your warranty begins at receipt of product (as confirmed by shipping firm
tracking). If tracking information is unavailable for any reason, the warranty
will commence 30 ARO (After Receipt of Order). The coverage continues for 10
YEARS.
RED TAPE.
- AVPro Edge is not responsible for untraceable purchases or those that were made outside of an authorized channel.
- If we conclude that a product or serial number has been tampered with as identified by warranty seal or physical examination the warranty will be void. Additionally, excessive physical damage (beyond normal wear & tear) the warranty may be voided or pro-rated based on the extent of the damage as examined by an AVPro Edge representative.
- Damage caused by “acts of God” are not covered. They can include natural disasters, power surges, storms, earthquakes, tornadoes, sink holes, typhoons, tidal waves, hurricanes, or any other uncontrollable event related to nature.
- Damage caused by incorrect installation will not be covered. Incorrect power supply, inadequate cooling, improper cabling, inadequate protection, static discharge are examples of this.
- Products installed or sold by a third party to AVPro Edge will be serviced by the Authorized AVPro Edge Reseller.
- Accessories (IR Cables, RS-232, Power Supplies, etc…) are not included in the warranty. We will make acceptable effort to source and supply replacements for defective accessories at a discounted rate as needed.
OBTAINING AN RMA
Dealers, Re-sellers, and Installers can request an RMA AVPro Edge Tech
Support Rep or their Sales Engineer. Or you may email
support@avproedge.com or fill out the general
contact form at www.avproedge.com
End users may not request and RMA directly from AVPro Edge and will be
referred back to the Dealer, Re- seller or Installer.
SHIPPING.
For USA (not including Alaska and Hawaii). Shipping is covered on advanced
replacements for FedEx Ground (some expressed exceptions may apply). Defective
product return shipping is covered by AVPro Edge using an emailed return
label. Item must be returned within 30 days of receipt of replacement product,
after 30 days, the customer will be billed. Other return shipping methods will
not be covered.
For International (and Alaska and Hawaii) return shipping costs will be the
responsibility of the returnee. Once the unit is scanned for return shipping
AVPro Edge will ship new unit for replacement.
LEGAL STUFF.
- Limitation on Liability
- The maximum liability of AVPro Global Holdings LLC under this limited warranty shall not exceed the actual purchase price paid for the product. AVPro Global Holdings LLC is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory to the maximum extent permitted by law.
- Taxes, Duties, VAT, and freight forwarding service charges are not covered or paid for by this warranty.
- Obsolescence or incompatibility with newly invented technologies (after manufacture of product) is not covered by this warranty. Obsolescence is defined as
- “Peripherals are rendered obsolete when current technology does not support product repair or remanufacture. Obsolete products cannot be remanufactured because advanced technologies supersede original product manufacturer capabilities. Because of performance, price and functionality issues, product redevelopment is not an option.
- ” Discontinued or out of production items will be credited at fair market value towards a current product of equal or comparable capabilities and cost. Fair market value is determined by AVPro Edge.
Exclusive Remedy
To the maximum extent permitted by law, this limited warranty and the remedies
set forth above are exclusive and in lieu of all other warranties, remedies
and conditions, whether oral or written, express or implied. To the maximum
extent permitted by law, AVPro Global Holdings LLC specifically disclaims any
and all implied warranties, including, without limitation, warranties of
merchantability and fitness for a particular purpose. If AVPro Global Holdings
LLC cannot lawfully disclaim or exclude implied warranties under applicable
law, then all implied warranties covering this product, including warranties
of merchantability and fitness for a particular purpose, shall apply to this
product as provided under applicable law.
This warranty supersedes all other warranties, remedies and conditions, whether oral or written, express or implied.
Thank you for choosing AVProEdge!
Please contact us with any questions, we are happily at your service!
- AVProEdge
- 2222 E 52nd St N ~ Sioux Falls, SD 57104
- 1-877-886-5112 ~ 605-274-6055
- support@avproedge.com
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