AMPRO STEAM HAZE 500 Professional Oil Base Haze User Manual

AMPRO STEAM HAZE 500 Professional Oil Base Haze

Specifications

• Product Name : STEAM HAZE 500
• Type: Professional Oil Base Haze
• Consumption: 0.8 millilitres per minute
• Features: Built-in robust flight case, visible liquid level window, LCD, DMX compatibility Product Usage Instructions:

Warnings and Cautions

1. Do not overfill the haze machine to prevent clogging.
2. Avoid attempting any repairs yourself as it may void the warranty.
3. Follow the colour coding for wires in the main lead for proper electrical connections.

STEAM HAZE 500
PROFESSIONAL FOG MACHINE

THE STEAM HAZE
500 is the best option for set designers and professionals who demand the highest visual demands for shows. With an average consumption of 0.8 millilitres per minute, Neo’s Steam Haze 500 comes built in a robust, ultra- resistant flightcase ready for transport.

WARNING: Like all electronic products, HZ-5.SC must be used with safety precautions in mind. Do not overfill your HZ-5.SC. Overfilling will cause the unit to clog.
Fil/ enough haze fluid before plugging in, empty fluid tank when not in use or moving.

• Products for indoor use only. Keep away from liquids. Never operate in rain or in damp conditions.

• Use only appropriate, grounded electric power supply for your unit. See your product specification label for the appropriate power supply. This appliance must be earthed.

• Disconnect from the electric mains power supply when not in use, when filling the haze fluid tank, or when changing a fuse.
  Keep the unit dry. lf moisture or liquids enter the haze machine case, immediately disconnect the power supply. Contact a service technician to determine safety for use.

• The machine must disconnect from the electric mains power supply before cleaning, servicing or storing.

• Keep the machine in a flat position, never put it in a tilted place.

• For short-range movement, please use the supplied stopper tightly sealed out of the smoke outlet, to prevent oil spill.

• For long-distance movement, please be sure to empty the tank by the drain valve.

• Please do not overfill the haze liquid. Make sure the liquid level does not exceed the mark.

• Without user-serviceable parts in the package, please contact your local agent or qualified technician far servicing.

• Without a changeable structure by the non-qualified users, please do not open the up cover or have any change at will, otherwise, it may cause an accident!

• The haze machine is for adult use. Keep out of reach of children. Never leave the unit running unattended.

• Keep the case closed while operating. Put the haze machine in a drafty place, do not insert objects into air vents. Allow 20cm space or above around the machine for proper ventilation.

• Keep the haze machine away from flames and flammable items
  Never aim the nozzle at open flames or sparks. Use only high-quality haze fluid. Never put flammable substances into the tank.

• Never put any flammable material (lipid, gas, perfume etc.) into the tank, read the user manual thoroughly before operation.

• Better use our high-quality haze fluid, random use with other haze fluids may have a bad effect, or even jam the atomization head.

• Keep sufficient haze fluid in the tank.

• lf any abnormal running occurs, stop it immediately, empty the fluid, and bring the done-up unit (recommend original box) to your agent or dealer far servicing. Make sure all fluid is empty from the tank befare moving or shipping.

• Never drink haze fluid. lf ingested, call a doctor immediately. lf fluid contacts eyes or skin, rinse skin thoroughly with water.

• Read user manual instructions thoroughly before operating.
  Follow the instructions. Never remove a warning or informative labels from the unit.

• Never drink haze fluid. lf ingested, call a doctor immediately. lf fluid contacts eyes or skin, rinse skin thoroughly with water.

• Read user manual instructions thoroughly before operating.
  Follow the instructions. Never remove a warning or informative labels from the unit.

CAUTION

• There are no user-serviceable parts inside this unit.
• Do not attempt any repairs yourself, doing so will void your manufacturer warranty. In the unlikely event your unit may require service please contact your local dealer.

PLEASE NOTE
Specifications and improvements in the design of this unit and this manual are subject to change without any prior written notice.

IMPORTANT
The wires in this mains /lead are coloured under the fo/lowing code.

EU

• Green and Yellow – Earthed (E)
• Blue – Neutral (N)
• Brown – Live (L)
• Warning: This appliance must be earthed.

USA

• Green and Yellow – Earthed (E)
• White – Neutral (N)
• Black – Live (L)
• Warning: This appliance must be earthed.

FUNCTIONS

• A. Flight case
• B. Visible liquid-level window with blue LED
• C. Smoke outlet (Liquid inlet)
• D. Stopper
• E. Fan Output
• F. LCD
• G. 6 Function Buttons
• H. DMX 5-pin XLR output
• I. DMX 5-pin XLR input
• J. DMX 3-pin XLR output
• K. DMX 3-pin XLR input
• L. Power input
• M. Fuse Holder
• N. Power Switch
• O. Drain valve
• P. Pads

DESCRIPTION

Professional Oil-Base Haze (HZ-5.5C)

• The haze produced by a process without heating up presents the effect of more dialysis and transmittance, which let the beams perform sharper and more beautifully.
• The gravity of the particle of haze is similar to the air, so the haze can stay in the air longer. A high-quality air compressor allows the hazer to be more resistant and quiet almost without maintenance problems.
• Smoke outlet with a fan to produce lots of haze.
• Built-in multi-function control including timer control, manual fogging control and continuous fogging control.
• Easy understanding of blue LCD and intelligent design of software control.
• DMX on board, 3 DMX modes for choice; 1CH, 2CH, 4CH, operate by any additional DMX controller.
• A visible liquid-level window with a blue LED can see the liquid level changes.
• Equipped with a professional and long-life-span air compressor. Quiet and high-efficiency.
• User-friendly design of the drain valve to make haze liquid more convenient and easy to pour out.
• Precise conduction system of haze and the liquid tank of high capacity.
• Thick and excellent flight case for easy movement.
• HZ-5.5C is coordinated perfectly with high-quality and high-dialysis haze. High smoke output, high stability, low energy consumption, high safety and quietness accomplish HZ-5.5C as the most durable and professional haze.
• The haze effect of high dialysis fits to coordinate with different lightings for performance including traditional lighting, LED lighting and lacers…etc.

GETTING READY

All products are thoroughly tested at the factory and shipped in perfect condition. If damage has occurred during shipping, or if components are missing. please contact your local dealer immediately.

Your package should include:

• One professional DMX haze (HZ-5.SC) with flight case
• One powerCON cable
• One product user manual

SET UP

1. Open the shipping carton and carefully remove the unit from the shipping carton.
2. Be sure to remove packing material from around the haze machine, especially near the smoke outlet.
3. Set the haze machine on a dry, flat surface.
4. Fill the haze liquid from the smoke outlet which also liquid inle. Please use dealer-recommended haze liquid only.
5. For the first refill, please add 2 litres of haze liquid. From the second refill on, please add 1 litre haze liquid with every refill.
6. Pour haze fluid into the fluid tank. DO NOT OVERFILL. Make sure the liquid level does not exceed the maximum fluid level mark on the front of the haze.
7. After refilling, please wait 5 min. enabling all haze liquid to fill the tank before switching on.
8. Plug the main power cord from the haze machine into the appropriate power supply socket.
9. Use LCD for operating control, or connect DMX controller for setting.
10. For short-range movement, please use the supplied stopper tightly sealed out of the nozzle, to prevent oil spill.

Important: Never mix oil-based haze fluid and water-based fog fluid.

DMX CONNECTOR PIN ASSIGNMENT

The machine provides a 3 or 5-pin XLR connector for DMX connection. The diagram below indicates pin assignment information.

5 PIN XLR
XLR Male Socket

3 PIN XLR
XLR Male Socket

XLR Pin Configuration

• Pin 1 = Ground
• Pin 2 = Data Compliment (negative)
• Pin 3 = Data True (positive)
• Pin 4 = No use
• Pin 5 = No use

XLR Pin Configuration

• Pin 1 = Ground
• Pin 2 = Data Compliment (negative)
• Pin 3 = Data True (positive)

FUNCTIONS OF THE BUTTONS

FUNCTION:
Function switching button; then have the numerical value changed by using the UP and DOWN buttons.

• DMX Set: Setting of DMX address. Range of address value: value changed by using UP and DOWN buttons. address=001-512. Pressing “UP” or “Down” for 1.5 seconds can change the value continuously and fast, press UP/DOWN at the same time, and value back to 1.

• Hold & TimeSet: Setting of continuous fogging or timing fogging.
  Switch them by using the UP and Down buttons.
  Floral symbols move up and down.

• DUR. xxx: When selecting TimerSet, set the duration of timing fogging (Duration=3-250s).

• INT. xxx: When selecting TimerSet, setting the interval of timing fogging (lnterval=5-250s)
  The following two images will appear only when the DMX signal is received.

• DMX Mode: DMX mode selection. Single-channel, 2-channel and 4-channel modes can be selected.

• Fan xxx: Setting fan speed of timing fogging and Continuous Fogging (Fan=5-100%).

• UP : Button for increasing numerical value.

• DOWN : Button for decreasing numerical value.

• TIMER : Starting button of timing fogging.

• HOLD : Starting button of continuous fogging.

• MANUAL: Starting button of manual fogging. Press “Manual” (without releasing) to maximum fan speed fogging. Release “Manual” to recover previous status.
  This function can be started forcedly under any status.
  Set values are automatically saved.

OPERATION

1. Plug the main power cord from the faze machine into the appropriate power supply socket.

2. Primary power on.

3. 2 seconds after, switches to working status.
   The picture shows the new machine default state.

4. Please do follow the required operating modes.

TIMING FOGGING OPERATION

1. Press “ Timer” to enter the timing fogging status.
2. Under this status, press “ Function” to get into the timing setting menu, please. note timing fogging stops at the same moment;
3. Press “Up” or “Down” to adjust the value of continuous time (3s – 250s).
4. Press again “Function” to switch to adjust the value of Interval, and note timing fogging stops at the same moment.
5. Press “Up” or “Down” to adjust the time value of the interval (Ss – 250s). Press “FUNCTION” to move the arrow up or down.
6. After setting the timing, press “Timer” to restart the timing fogging.
7. Press again “Timer” to stop Timing fogging and return to the previous picture status.

• When executing timing fogging, can press “Hold” to switch to continuous fogging directly.
• When executing timing fogging, can press “Manual” to switch to Manual fogging directly, this function can be started forcedly under any status.

CONTINUOUS FOGGING OPERATION

1. Press “Hold” to enter continuous fogging status, please note continuous fogging starts at the same moment.
2. Press “Up” or “Down” to adjust fan speed (5-100%).
3. Press “Up” or “Down” to adjust fan speed (5-100%).

• When executing continuous fogging, can press “Timer” to switch to Timing fogging directly.
• When executing timing fogging, can press “Manual” to switch to Manual fogging directly, this function can be started forcedly under any status.

MANUAL FOGGING OPERATION

1. Under any status, press “ Manual” (without releasing), the machine with maximum fan speed fogging;
2. Release “Manual” to recover previous status.

OTHER OPERATION TIPS

1. In the previous status, it is allowed to press “Function” to enter the selection of functions list directly.
2. Press “Up” or “Down” to move”” up or down, press again “Function” to enter the function selected by “ “, and set the menu like previous timing fogging mode or continuous fogging mode.
3. There is no operator action for two seconds, then automatically revert to the previous status.

DMX CONTROL OPERATION

1. Connect the DMX 512 controller cable to the input socket (Figure 1-1 or K) of the fog machine unit. Make sure the signal cable polarity is correct. When the DMX socket receives effective DMX signals, the machine enters DMX control mode automatically.

2. There are 3 DMX modes for choice; 1CH, 2CH, & 4CH, please choose the mode by Function.

3. Upper display DMX mode and DMX address 3. 4. 5. 6. 1ch.Axxx Off Fx 1ch. Axxx Off Fxxx 2ch.Axxx Off Fx 4ch.Axxx Off Fx value, press the “Up” or “Down” button to set the DMX address.

4. Below display the current DMX-controlled haze ON/ OFF state and fan speed.

5. Please press “Function” to switch to 2CH mode and to do the appropriate  DMX address setting.

6. Please press “Function” again to switch to 4CH mode and to do the appropriate DMX address setting.

7. In 4CH mode, there is no operator action for two seconds, then automatically revert to the previous status. Upper displays the current DMX-controlled haze ON/OFF state and fan speed, and below displays the current DMX-controlled duration and interval value.

8. Press “Function” again to revert to 4ch mode and DMX address setting.

9. Please switch the DMX mode 1ch, 2ch or 4ch by Function.

10. If desired, connect another faze machine: Plug one end of another signal cable into the output socket
    (Figure 1-H or J) on the back of the first HZ-5.5 (; plug the other end of the signal cable to the input socket (Figure 1-1 or K) on the back of the second HZ-5.5C. Follow the same procedure to link more haze machines, if desired; the whole link is a daisy chain.

11. Down. Refer to the DMX channel chart in Figure 2 to make related settings. Now start operating HZ-5.5C
    with DMX console.

    • Upon receiving the DMX signal, except Manual fogging function, all built-in functions are invalid.
    • DMX signals are dismissed, the machine recovers display control mode, and built-in functions are recovered.

DMX CHART

1CH Mode

CH1

DMX Value| Haze / Fan
5-255| Haze ON / Fan 100%
0-4| Haze OFF / Fan 5%

2CH Mode

4CH Mode

• Interval = 0 means constant fog.
• When Haze is OFF, the timing function does not start, and the panel shows the set of “Duration”
  and the “Interval” value is still in the static state. When Haze is ON, the timing function starts, and the panel shows the setting value of “Duration” and “interval”, the duration will follow the timing action to decrease the value by seconds, this process will always be cycled.

TROUBLESHOOTING

This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit operates properly, do not carry out the following steps. If the problem persists, refer servicing to a qualified technician.

POWER IS CONNECTED BUT NO SMOKE IS EMITTED:

1. Check the power supply. Plug the unit into a grounded electric power supply socket with proper voltage.
2. Disconnect the haze machine from the electric power supply. Replace the fuse with one of the same type.
3. Keep sufficient fluid in the tank. Or the fluid is too full to cover the atomization head.
4. Blocked or damaged atomization head.
5. Check if the air compressor is working.
6. The oil tube connecting the tank and the air pump is not connected well or broken.
7. Check your controller if in the correct connection.
8. Check your DMX address setting.

POWER CONNECTED, HAZE BLASTS NOT SMOOTH
Should there be any low haze emitted, running noisily or hindered fogging, pull out the plug immediately. Check if string enough fluid, if the pipe connected to the tank is in good condition, if the liquid flows, if there is no problem, plug in again; still persists abnormal running, If causation is unclear, stop running to avoid any damage, and bring the unit to your local agent or appointed service place for inspection, prohibit any dismantlement by yourself.

MAINTENANCE

Before doing maintenance, please make sure that the power is Cut, the power cord is unplugged, and the machine itself has cooled down. The maintenance must be done by a qualified person.

1. Avoid heavy throws.
2. The fluid is not allowed to get dirty.
3. Prolonged use, the air filter behind the flight case can accumulate dust, periodically remove the cover and remove the air filter to do the cleaning, after cleaning, be sure to dry the air filter after replacing the flight case again.
4. Clean the fan output and smoke outlet regularly.
5. Periodically check the connections between the oil tube, and the air pump to see if there’s oil leaking. If positive, lock tight the connections carefully with the proper tool.
6. PC board should be kept from being dirtied with oil. In case this happens, dismantle carefully the PCB, and have it brushed clean on both sides with dilute alcohol. Leave it dry itself, then install it back.
7. Make sure all wires are well connected.
8. Clean the metal cover with a dry cloth.
9. Please do not upside down the flight case when stored.

Important: Never mix oil-based haze fluid and water-based fog fluid.

PRODUCT SPECIFICATIONS

neo.amproweb.com

FAQ

• Q: What should I do if my unit requires service?
  • A: In case your unit requires service, please contact your local dealer as there are no user-serviceable parts inside the unit.
• Q: Can I use any type of haze fluid with the NEO STEAM HAZE 500?
  • A: It is recommended to use only dealer-recommended haze fluid to ensure proper functioning and avoid damage to the unit.

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