KLEEnmaid RHSOR61 Range Hood User Manual
- June 26, 2024
- kleenmaid
Table of Contents
RHSOR61 Range Hood
“`html
Specifications
- Product: Rangehood
- Model No.: RHSOR61
Product Usage Instructions
General Safety
Before installation, ensure to refer to the current online
version of the User Manual available on the Kleenmaid website.
Ensure proper installation with a minimum distance of 65 cm
between the cooking vessels and the lowest part of the range
hood.
Check mains voltage compatibility and proper earthing for Class
I appliances.
Connect the range hood to the exhaust flue with a minimum 120mm
diameter pipe.
Do not connect range hood to ducts carrying combustion
flumes.
Ensure proper aeration in the room when using the range hood
with non-electrical appliances to prevent exhaust gas backflow.
Installation
Disconnect appliance from supply after installation for
safety.
Check mains voltage and ensure proper earthing.
Connect range hood to exhaust flue with minimum 120mm diameter
pipe.
Ensure proper room aeration when using the range hood with
non-electrical appliances.
Use
The range hood is designed for domestic use to eliminate kitchen
smells.
Avoid using the hood for purposes other than its intended
design.
Do not leave high naked flames under the hood during
operation.
Adjust flame intensity to direct it onto the bottom of the pan
only.
Frequently Asked Questions (FAQ)
How do I register my warranty or make a warranty claim?
To register your warranty or make a warranty claim, scan the QR
code provided in the user manual.
What should I do if the supply cord is damaged?
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent, or similarly qualified persons to
avoid hazards.
“`
To register your warranty or make a warranty claim, scan this QR code:
cooking collection
Instructions for use and warranty details
Rangehood
Model No.: RHSOR61
%FBS$VTUPNFS
5IBOLZPV for joining our 40th anniversary celebration by choosing Kleenmaid.
:PVSOFXBQQMJBODFIBTCFFOEFTJHOFEBOENFUJDVMPVTMZUFTUFEUP
FOTVSFUIBUJUNFFUTBMMZPVSDVMJOBSZSFRVJSFNFOUT
BOEIBTCFFO DBSFGVMMZNBOVGBDUVSFEVTJOHUPQRVBMJUZNBUFSJBMTUPHJWFZPVZFBSTPG
SFMJBCMFQFSGPSNBODF ‘PSCFTUSFTVMUT
DBSFGVMMZSFBEUIFJOTUSVDUJPOTPOIPXZPVSOFX
BQQMJBODFJTUPCFJOTUBMMFE$PSSFDUJOTUBMMBUJPOXJMMBWPJEEFMBZTBOE
VOOFDFTTBSZTFSWJDFDBMMDPTUT 0ODFJOTUBMMBUJPOJTDPNQMFUF
QMFBTFSFBEUIJTuserNBOVBM
DBSFGVMMZBOEHFUUPLOPXUIFDPOUSPMTBOEUIFGFBUVSFTPGZPVSOFX
,MFFONBJEBQQMJBODF5IFTFTJNQMFJOTUSVDUJPOTXJMMFOBCMFZPVUP
BDIJFWFFYDFMMFOUSFTVMUTGSPNUIFWFSZmSTUUJNFZPVVTFJU “HBJO
DPOHSBUVMBUJPOTBOEUIBOLZPVGPSDIPPTJOH 5IF#FTU:PV$BO 0XO
,-&&/.”*%
CONTENTS
GENERAL SAFETY
3
COMPONENTS
4
DIMENSIONS
5
INSTALLATION
6
INSTRUCTIONS FOR USE
10
MAINTENANCE
10
TROUBLE SHOOTING
13
KLEENMAID WARRANTY
14
NOTE: Before making preparations for or commencing installation, the installer should refer to the current online version of the User Manual, which is available on the Kleenmaid website (see back cover for details).
2
GENERAL SAFETY
INSTALLATION
z The manufacturer will not be held liable for any damages resulting from incorrect or
z
improper installation. The minimum distance between the supporting surface for the cooking vessels on the hob and
the lowest part of the range hood. This distance shall be at least 65 cm. If the instructions for
installation specify a smaller distance, this has to be taken into account. The distance of 65 cm
can be reduced for: non-combustible parts of range hoods, except grease filters, and parts
operating at safety extra low voltage, provided these parts do not give access to live parts if
deformed.
z It is necessary to allow disconnection of the appliance from the supply
after installation. The
disconnection can be achieved by having the plug accessible or by incorporating a switch in the
z
fixed wiring in accordance with the wiring rules. Check that the mains voltage corresponds to that indicated on the rating plate fixed to the inside
z
of the hood. For Class I appliances, check that the domestic power supply guarantees adequate earthing.
z Connect the range hood to the exhaust flue through a pipe of minimum diameter
z
120mm. The route of the flue must be as short as possible. Do not connect the range hood to exhaust ducts carrying combustion flumes
(boilers, fireplaces, etc.).
z If the range hood is used in conjunction with non-electrical appliances (e.g. gas
burning appliances),a sufficient degree of aeration must be guaranteed in the room in order to
prevent the backflow of exhaust gas. The kitchen must have an opening communicating directly
with the open air in order to guarantee the entry of clean air. When the range hood is used in
conjunction with appliances supplied with energy other than electric, the negative pressure in the
room must not exceed 0,04 mbar to prevent fumes being drawn back into the room by the range
hood.
z If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or
similarly qualified persons in order to avoid a hazard.
z z
Regulations concerning the discharge of air have to be fulfilled. WARNING: Failure to install the screws or fixing device in accordance with these instructions
z
may result in electrical hazards. This appliance should be connected to the mains power supply via the supplied plug & cord, and
a standard 10A GPO.
USE
z z z z
The range hood has been designed exclusively for domestic use to eliminate kitchen smells. Never use the hood for purposes other than for which it has been designed. Never leave high naked flames under the hood when it is in operation. Adjust the flame intensity to direct it onto the bottom of the pan only, making sure that
z
it does not engulf the sides. Deep fat fryers must be continuously monitored during use: overheated oil can burst
z z
into flames. Do not flame under the range hood to avoid potential risk of fire. This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
z z z z
person responsible for their well being. Children should be supervised to ensure that they do not play with the appliance. Cleaning and user maintenance should not be performed by children without supervision. CAUTION: Accessible parts may become hot when used with cooking appliances. Range hoods and other cooking fume extractors may adversely affect the safe operation of
appliances burning gas or other fuels (including those in other rooms) due to back flow of
combustion gases. These gases can potentially result in carbon monoxide poisoning. After
installation of a range hood or other cooking fume extractor, the operation of flued gas appliances
should be tested by a competent person to ensure that back flow of combustion gases does not
occur.
z There shall be adequate ventilation of the room when the range hood is used at the
same time as appliances burning gas or other fuels.
z If any part of this appliance is cracked, broken or otherwise damaged, usage
should immediately
be discontinued, the mains power supply disconnected, and a suitably qualified technician should inspect the appliance to determine its safety or otherwise prior to any further usage.
MAINTENANCE
z Switch off or unplug the appliance from the mains supply before carrying out
any maintenance work.
z Clean and/or replace the Filters after the specified time period (Fire hazard).
z z z
Clean the rangehood using a damp cloth and a neutral liquid detergent. The appliance is suitable for use with a 4 burner cooktop. There is a fire risk if cleaning is not carried out in accordance with the instructions.
3
COMPONENTS
Ref. Qty. Product Components
1
1
Hood Body, complete with: Controls, Light, 1
Blower, Filter.
2
1 Check valve
3
2 Kleenmaid Activated Charcoal Filters
4
4 Screws 5 x 50
5
4 Wall Plugs
2
1 User Manual
5
3
5
4
4
Note: There are specific accessories supplied with the rangehood which should be retained for installation and not discarded with packaging eg screws & wall plugs listed above.
4
DIMENSIONS
118
unit mm
,OM
,OM
85
9KI[XOZ_NURK
JKLG[RZ
423
The safety gap between the rangehood and the hob below must comply with the
recommendations of the hob manufacturer. In case of no instructions, a minimum
distance of 650mm (or other minimum distance as may be specified by AS/NZS
5601 and interpreted by a certified installer) should apply.
,OM
,OM
1
5
INSTALLATION
Before making preparations for or commencing installation, the installer
should refer to the current online version of the User Manual, which is
available on the Kleenmaid website (see back cover for details). This
rangehood has the option of recirculated venting or outdoor ducting mode. Set
the venting knob to the correct position for the chosen mode before
installation. (See diagram below.) If installing as a recirculating rangehood,
you must use the 80mm front fascia which is supplied as standard.
Venting knob position
Ducting mode: Turn the venting knob here to vent outside
Recirculating mode: Turn the venting knob here to recirculate
RECIRCULATING MODE This mode is the default setting. The rangehood will
operate with charcoal filters and vent the air back into the kitchen.
v A hole in the cabinetry above the air outlet should not be provided. v Do
not install the check valve. DUCTING MODE This is the recommended extraction
mode for optimum performance. If it’s possible to install an exhaust duct (not
supplied) to vent the air outside and operate your rangehood in outdoor
ducting mode, proceed as follows: Remove the charcoal filters which are not
required for outdoor ducting mode. When installing the ducted version, connect
the rangehood using rigid smooth surface ducting 120 (not supplied).The
maximum recommended overall ducting path to the outside of the building (for
120mm diameter smooth-walled, rigid pipe only) is 10m, reduced by 2.5m for
each 90’ bend in the ducting path. Fix the pipe in position using sufficient
pipe clamps (not supplied). Remove the 80mm fascia rail which is already
installed on the rangehood. See page 7 for instructions. Using the same
screws, attach the 40mm fascia rail supplied in the box. See page 7 for
instructions.
Check valve installation – Align the check valve with the hole in top of the
box, insert check valve then turn until the 3 tabs on the check valve are
concealed.
NOTE: This appliance should be connected to the mains power supply via the
supplied plug & cord, and a standard 10A GPO.
6
FRONT FASCIA RAIL REPLACEMENT
4UZK :he rangehood must remain unplugged from the mains power during this
procedure.
z 8KSUKZNKMXKGYKLORZKXYLOM z ;TYIXK]ZNKZ]UYIXK]YHUZZUSULZNKVRGZKLOM z
8KSUKZNKY]OZINVGTKRLOM z ;TYIXK]GRRULZNKLOKYIXK]YGTJV[RR[VZNKLXUTZLGYIOGLOM
GTJLOM z 8KVRGIKZNKUZNKXLXUTZLGYIOGGTJGVVR_XKKXYKVXUIKJ[XKLUX
XKOTYZGRRGZOUT LOM
,OM
,OM
,OM
,OM
,OM
7
,OM
METHOD 1 – Cabinet Mounted
600 mm minimum
85 9KI[XOZ_NURK
Ø118
423
1
v Determine the final position of the hood and the alignment of the front
faces of the hood and the cabinet. The safety gap between the rangehood and
the hob below must comply with the recommendations of the hob manufacturer. In
case of no instructions, a minimum distance of 650mm (or other minimum
distance as may be specified by AS/NZS 5601 and interpreted by a certified
installer) should apply.
v Mark and pre-drill the four (4) fixing screw holes into the cabinet above
the range hood according to the diagram. These should line up with the 4
keyhole slots on the top of the range hood. Check that the holes are correctly
located, by temporarily fitting the range hood into place and checking the
alignment of the holes.
v On the cabinet, install 4 screws (not supplied) according to the relative
position of the 4 key holes on the bottom of the hood. The 4 screws should be
in the narrow parts of key holes. Check the alignment of the hood in the
cabinet and tighten the screws firmly so that the hood is securely attached to
the cabinet and doesn’t move in any direction.
v Warning When cutting or drilling into wall or ceiling, do not damage
electrical wiring or other hidden utilities.
8
METHOD 2 – Wall Mounted
z As per the diagrams above determine the position of range hood on the wall.
The safety gap between the rangehood and the hob below must comply with the
recommendations of the hob manufacturer. In case of no instructions, a minimum
distance of 650mm (or other minimum distance as may be specified by AS/NZS
5601 and interpreted by a certified installer) should apply.
z On the wall, install 2 screws (supplied) according to the relative position
of 2 key holes on the back of hood.
z Gently tighten screws to allow completion of the installation.
z Also install screws in the security holes, and tighten all screws firmly so
that the hood is
securely attached to the cabinet and doesn’t move in any direction.
,QVWDOODWLRQRIKRRGVEXLOWLQFRPELFDELQHWVLVWKHVDPHDVSUHYLRXVPHWKRG
Right
Wrong
:$51,1* Failure to install the screws or fixing device in accordance with these instructions may result in electrical hazards
:$51,1*The range hood must not be installed and connected to flues where other appliances are installed and which run off other non-electric energy sources (water heater, solid fuel & wood stoves etc).
9
INSTRUCTIONS FOR USE
Operation
Check the condition of the appliance before use z Check that there are no
visible defects. z Check that all parts of the appliance have been securely
fitted and installed.
Switching on/off
z Slide the front part of the rangehood out so controls are visible. z Use the
3 speed slider control to select the motor extraction speed. z Use the on/off
switch for the lamp.
Motor Operation
z [0]=Off z [1]=Low Power Setting z [2]=Mid Power Setting z [3]=High Power
Setting
Light Operation
z [OFF] = Off z [ON] = On
MAINTENANCE
GREASE FILTERS
Your Kleenmaid rangehood has one or both of the following types of filters:
7KHYLVLEOHDOXPLQLXPJUHDVHILOWHUVZKLFKshould be SUHVHQWRQHYHUUDQJHKRRG
&/($1,17+(5($6(),/7(56 z These filters must be cleaned after every 2 months
of operation, or
more frequently for particularly heavy usage. z Operate the latches on the
grease filters and remove the filters one
by one pushing them towards the back side of the hood unit and simultaneously
pulling downwards. z The filters may be cleaned either with a soft-bristled
brush in warm soapy water, or in a dishwasher (without other items). z Any
kind of bending of the filters should be avoided when washing them. Before
fitting them back into the rangehood make sure that they are completely dry.
(The colour of the filter surface may change over time but this has no effect
on filter efficiency). z When fitting the filters into the rangehood make sure
that they are mounted in the correct position with the handles facing
outwards, and latched securely. z There is a fire risk if cleaning is not
carried out in accordance with the instructions.
Normally these filters will last the life of the rangehood, however if they
are damaged in any way, replacements may be purchased by emailing
support@kleenmaid.com.au or calling 02 9310 1207.
10
7KH LQWHUQDO .OHHQPDLGAFWLYDWHG &KDUFRDO RU ³&DUERQ´ )LOWHUV ZKLFK should be
SUHVHQWRQDUDQJHKRRGZKLFKLVLQVWDOOHGLQUHFLUFXODWLQJPRGHLHQRWYHQWHGRXWGRRUV
These filters are located inside the rangehood and remove cooking odours from
the air. They cannot be cleaned and will require replacement. The effective
life of the filters depends on the type and amount of cooking you do.
Generally the life of these filters is approximately six months. However,
always replace these filters when they no longer absorbs odours effectively.
When replacement Kleenmaid Activated Charcoal filters are required they may be
purchased by visiting the Kleenmaid website www.kleenmaid.com.au. (See back
cover for details.)
5(3/$&,17+($&7,9$7(‘&+$5&2$/),/7(56
z Remove the aluminium grease filters. z Remove the saturated activated
charcoal filters. z Fit the new filters. z Replace the aluminum grease
filters.
:DUQLQJIt must be ensured that the filters are correctly installed whenever
the rangehood is operating. Failure to do so may damage the rangehood, and
such damage will not be covered by the manufacturer’s warranty. :DUQLQJSwitch
off or unplug the appliance from the mains supply before carrying out any
maintenance work.
&/($1,17+(5$1*(+22’ Clean the rangehood body regularly using a damp cloth and
a neutral liquid detergent.
LIGHTING
Lighting for this appliance is provided by a 1.5W LED light.
7RUHSODFHWKH/(‘OLJKWSURFHHGDVIROORZV 1. Disconnect the appliance from the
mains or switch off the circuit breaker. 2. Remove the metal filters (see
MAINTENANCE p10) . 3. Remove the light by levering its fitting from the hood
body (this may require pressure or
force to be applied) and disconnect the connector of the light. 4. Replace the
light with a new one of the same type, making sure that you connect the light
with the light cable correctly. 5. Install the metal filters back in place.
11
DZ sZ
W
/>K^Z
^
Z
t s~
/
^
TECHNICAL SPECIFICATIONS
^ ,
Voltage
220-240V~ 50Hz
Rated Power Lighting Motor Input Power
211.5W 1.5W 210W
Standby Power Consumption
0W
Diameter of air outlet Air flow
120mm Max 600m 3/h (air flow meter)
Noise
66 dB(A) at Low Speed
The air flow parameter is tested under conditions of 230V~ 50Hz when the
voltage is 220-240V~ 50Hz and without carbon filters.
DISPOSAL OF OLD ELECTRICAL APPLIANCES
Please dispose of old appliances at your local community waste collection /
recycling center and ensure it presents no danger to children while being
stored for disposal. The plug must be rendered useless and the cable cut off
to prevent misuse.
12
TROUBLE SHOOTING
Fault
Possible Cause
Solution
The capacitor is damaged.
Replace capacitor.
Light on, but motor does not work
Both light and motor do not work
Oil leakage
Vibration
The motor is damaged.
Replace motor.
The internal wiring of motor is cut off/ disconnected. An unpleasant smell Replace motor. may be produced.
Apart from the above mentioned, check the following:
Light damaged.
Replace lights.
Power cord loose.
Connect the wires as per the electric diagram.
Outlet and the air ventilation entrance Take down the outlet and seal with
glue.
are not tightly sealed.
Leakage from the connection of U-shaped section and cover.
Take U-shaped section down and seal with soap or paint.
The blade, if damaged, can cause vibrating.
Replace the blade.
The motor is not tightly fastened. Fasten the motor tightly.
The range hood is not tightly fixed. Attach the range hood tightly.
Insufficient suction
The machine inclines
The distance between the range hood and the cooktop is too large.
Readjust the distance.
Too much ventilation from open doors Choose a new place to install the
or windows.
appliance or close some doors / windows.
The fixing screws are not tight enough.
Tighten the fixing screw and make it horizontal.
The hanging screws are not tight enough
Tighten the hanging screw and make it horizontal.
If the appliance fails to operate correctly during the warranty period please visit our website to request a warranty service (see back cover of this manual for details). When booking a service please provide your Model No.: RHSOR61 and the individual Serial Number of your appliance which is found on the rating plate, visible inside the rangehood when the grease filter is removed. See instructions for removing the grease filter on page 10 of this manual. Ensure power to the appliance is turned off before commencing. .
13
KLEENMAID WARRANTY
TERMS AND CONDITIONS
1. Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid
will provide parts and labour to you the customer as set out herein.
2. Kleenmaid may engage a Service Agent to provide service under this
warranty. 3. Kleenmaid’s Products come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure. 4. The benefits given to you
under this Kleenmaid Warranty are in addition to other rights and remedies to
which you may be entitled under the Australian Consumer Law in relation to the
Product to which this Kleenmaid Warranty relates. Subject to the conditions
below, the Product is warranted by Kleenmaid and/or its agents to be free from
defects in materials and workmanship for the Warranty Period for normal
Domestic Use. 5. Product Identification: a. Kleenmaid reserves the right to
reject claims for any services or work where you cannot produce for
verification the
serial number and a proof of purchase for the Product (including but not
limited to the original invoice). b. this Kleenmaid Warranty will be voided if
the serial number for the Product cannot be verified. This is not intended to
exclude, restrict or modify any right or remedy to which you may otherwise be
entitled under the consumer guarantee provisions of the Australian Consumer
Law. c. in the event that a request for repair is made against this Kleenmaid
Warranty where the serial number for the Product cannot be verified or you
cannot produce for verification a proof of purchase for the Product (including
but not limited to the original invoice), the repairer will not carry out any
repairs on the Product and you will be charged a service call-out fee. 6. What
is covered by this Kleenmaid Warranty: a. the Product is covered for faulty
workmanship or parts that have failed under normal Domestic Use. b. Kleenmaid
and/or its agents will determine by objective testing if there are any defects
in the Product and/or faulty workmanship. c. this Kleenmaid Warranty is only
applicable if repairs on Products are carried out within Mainland Australia.
d. this Kleenmaid Warranty: i. covers a Product purchased as new, manufactured
for use in Mainland Australia; ii. commences from the date of delivery of the
Product; iii. provides for the labour and replacement parts necessary to
maintain the Product in good operating condition as specified
in this Kleenmaid Warranty, however, if repair is needed because of Product
failure during normal Domestic Use, Kleenmaid has the option to repair or
replace the defective Product or part of the Product with a product or part of
like kind and quality. A replacement part may be new or reconditioned of like
kind and quality and may cost less than the original Product purchased and no
charges or refunds will be made based on the replacement product or part cost
difference; and iv. is only applicable when the Product is used and operated
in accordance with the Manufacturer’s instructions. 7. What is not Covered by
this Kleenmaid Warranty (excluded):a. any damage or failure to or of the
Product or part of the Product: i. due to the Product being inadequately
serviced to manufacturer’s recommendations; ii. resulting from environmental
conditions including and not limited to dirt, dust, rodents, insects, rust,
corrosion, salt built-up, of o r in any part of the Product; iii. resulting
from excessive use but fair wear and tear is excepted; iv. resulting from
installation by an unqualified or uncertified tradesperson; v. resulting from
poor or incorrect installation including and not limited to positioning and
externally fitted equipment such as plumbing and drainage, cabling, antennae
or due to incompatibility of connected equipment; vi. caused by overheating as
a result of sitting or positioning of the Product, where there is no provision
for adequate ventilation or adequate protection from excessive dust; vii. if
the Product has been dismantled, repaired or serviced by any person other than
someone authorised by Kleenmaid or its agents or representatives; viii. caused
by power surges or spikes, including and not limited to, mains power and
telecommunications connections, or to other unspecified sources, incorrect
power current, voltage fluctuation, amperage fluctuation, rust or corrosion;
ix. if the Product is dropped, collision of the Product with another object,
use for which the Product is not designed, damage to the Product caused by
your own negligence, accidental or deliberate misuse of the Product by you,
theft, abuse, vandalism, flood, fire, earthquake, electrical storms or any
other act of God or any war related events; or x. due to the introduction of
abnormal heat loads to the Product; b. costs of attendance and testing where
no fault or defect covered by the terms of this Kleenmaid Warranty is
identified in the Product; c. initial setup and installation of the Product;
d. normal maintenance costs and costs incurred through the installation of
items listed as requiring periodic replacement; e. Products with removed or
altered serial numbers; f. broken or cracked glass other than transport damage
to the initial point of delivery; g. consumables such as but not limited to
bulbs/globes, seals, filters, batteries and remote controls; h. removal and
reinstallation of an internal component not performed by an authorised
Kleenmaid agent or representative or authorised service centre; i. cosmetic or
structural items; or j. any failures due to interference from or with other
products and/or sources. 8. This Kleenmaid Warranty ceases if: a. the Product
ceases to carry the original manufacturer’s serial number or is sold at an
auction; b. the Product is rented; or c. there is failure to pay monies owing
on invoices as a result of non-warranty work being carried out at the request
of the end user as per point 16 below.
14
9. Service under this warranty may be limited by the area in which you live.
Service to remote and regional areas may incur additional travel costs which
will be payable by you. You will be advised of this at the time you make a
claim and Kleenmaid arranges to attend your premises.
10. Neither Kleenmaid nor its representatives provide loan equipment under
the terms of this Kleenmaid Warranty. 11. Any unauthorised access to the
internal hardware of the Product will void this Kleenmaid Warranty. 12. Repair
Notice: Products presented for repair may be replaced by refurbished Products
of the same type rather than being
repaired. Refurbished parts may be used to repair the Products. 13.
Replacement items are “like for like” and is not “new for old” and does not
indicate in any way that a faulty Product will be
replaced with a new part or unit. “Like for like” may either be a quality
checked, refurbished or reconditioned unit of the same or later batch of
model/size/specifications 14. The cost of making a claim under this Kleenmaid
Warranty is not covered by Kleenmaid, including any costs of transportation or
travel expenses between your home and your nearest authorised service agent.
15. Kleenmaid accepts no liability for items that are lost, damaged, or stolen
as a result of freight, transport or storage. If you are required to transport
the Product to an authorised service centre, you must ensure that it is
securely packed and insured. 16. On Public Holidays or other periods when
regular business and wholesale operations are temporarily ceased, repairer
availability and warranty response times may extend beyond the standard
response times due to the unavailability of repairers and parts. 17. For any
repair performed on a Product under this Kleenmaid Warranty where no fault can
be found, or the item is deemed by Kleenmaid or an authorised agent, to be not
faulty under this Kleenmaid Warranty, or the repair or fault is not covered
under this Kleenmaid Warranty, a `No Fault Found’ fee is payable by you.
Kleenmaid will advise you of this cost and seek your agreement to pay such
costs before commencing such repairs. 18. Any repairs or services required
that are outside the terms and conditions of this Kleenmaid Warranty can be
carried out at your request at your cost (including where the Product has not
been installed or set up correctly). Kleenmaid will always advise you of this
cost and seek your agreement to pay such costs before commencing such repairs.
A credit card may be required prior to the commencement of such services. 19.
Extra charges will be payable by the customer should the Product not be
readily accessible without special equipment, such as but not limited to
cranes and lifts or should the Product be installed in a position that service
access is blocked and/or repair work is not possible without uninstalling the
Product to gain access. 20. You, the customer, may be entitled to purchase an
extended warranty in respect of the Product. Any extended warranty will not be
issued by Kleenmaid but by a third party. Any extended warranty services will
be provided directly by the third party as principal and not as agent for
Kleenmaid, under their extended warranty terms and conditions and not under
this Kleenmaid Warranty. 21. To make a claim under this Kleenmaid Warranty,
please have your proof of purchase and the serial number of the Product ready
and call (02) 9310 1207 during business hours. 22. This Kleenmaid Warranty is
given by:
Name: Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid
Business address: Level 2, Suite 3, 204 Botany Rd, Alexandria NSW Australia
2015 Telephone: (02) 9310 1207 23. Definitions: a. Australian Consumer Law
means the Competition and Consumer Act 2010 (Cth). b. Domestic Use means use
of the Product for personal, domestic or household purposes. c. Kleenmaid
means Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as
Kleenmaid. d. Mainland Australia means the following States and Territories of
Australia: New South Wales, Victoria, South Australia,
Western Australia, Queensland, Tasmania, Northern Territory, Australian
Capital Territory. e. Product means the appliance sold by Kleenmaid to you as
evidenced by the original purchase invoice. f. Service Agent means any
independent service agent engaged by Kleenmaid to carry out any repair or
service under
this warranty. g. Warranty Period means for domestic use and for Products
purchased on or after 1 January 2019 the period of 60
months, otherwise 36 months. For non-domestic use 12 months or such
alternative period as may be specified.
UPDATE NOTICE: This Kleenmaid Warranty is current as at 1 December 2022 but is
subject to variation from time to time. For the latest version of the
Kleenmaid Warranty, please see our website https://kleenmaid.com.au/warranty/
or phone us on (02) 9310 1207.
15
Other products available in the Kleenmaid range of appliances
| Washing machines | Clothes dryers | Dishwashers | Ovens | Cooktops | Steam
ovens | Microwave ovens | Built in espresso coffee
machines | Rangehoods | Freestanding ovens | Refrigerators & Freezers |
Beverage Serving Cabinets | Water Dispensers | Vacuum Cleaners
To register your warranty or make a warranty claim, scan this QR code:
Compass Capital Services Pty Limited trading as Kleenmaid ABN 96138214525
Level 2, 204 Botany Road Alexandria NSW 2015
Register your Kleenmaid Appliances Warranty www.kleenmaidwarranty.com.au
Request a Warranty Service www.kleenmaidwarranty.com.au
E: warranty@kleenmaid.com.au Please download the current User Manual for this
appliance at www.kleenmaid.com.au
RHSOR61 V15
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>