tommee tippee Dreamsense Smart Baby Monitor Instruction Manual
- June 26, 2024
- Tommee Tippee
Table of Contents
smart baby monitor
Instructions for use
Dreamsense Smart Baby Monitor
Here for you
Taking the stress out of sleep for parents
Sleep is such an important part of our wellbeing, it helps all of us; parent,
baby, child, be the best version of ourself and prepare for the day ahead.
Sometimes sleep patterns can be challenging and we need a little support to
help us sleep better.
That’s when it makes sense to count on us.
Questions?
Contact our customer care team on 08085 979 899
For tips, tricks and troubleshooting, please visit
tommeetippee.com
Please download the Tommee Tippee app which is available on Android and iOS app store.
Quick connection guide
We recommend you read the ‘Getting Started’ section from page 8, but if you
really can’t wait, then this quick connection guide will get you up and
running.
Please download the Tommee Tippee app which is available on Android and iOS
app store.
https://uqr.to/15sen| iOS
Use QR code to download app for iOS device
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https://uqr.to/15seq| Android
Use QR code to download app for Android device
Pairing
Once you’ve downloaded the Tommee Tippee app and registered your account,
pairing is really simple.
Follow the on-screen instructions to pair the device.
Once your account is set up, tap the ‘+’ in the top right corner to add a new baby monitor and follow the on-screen instructions.
Press the power button on the back of the baby monitor. The light will turn
orange.
The light will glow white if you’ve already paired it to an account. Press and
hold the power button to pair to a new account.
If it glows red, your internet is down. Check your router and then press and
hold for 5 seconds when back online.
Follow the steps in the app to detect your baby monitor.
You will be taken out of the app to select a ‘SmartLife’ or ‘Tommee Tippee’
hotspot and may lose connectivity. This is normal.
Return to the app to complete the pairing process.
Setting your comfort zones
The parent pod filters what’s going on in the nursery so you’re only notified
of things that matter to you.
To ensure it delivers on that promise, choose your ‘comfort zones’ as soon as
you can. You choose how sensitive each sensor is and how often you’re notified
of changes through the parent pod.
Setting sleep analysis duration
Next, you need to input when bedtime begins and ends on a typical night.
This will determine when the sleep analysis runs from and to, allowing you to
understand events, baby behaviours and sleep trends.
Drag the slider to define bedtime and wake time.
We know your little one might have other ideas but we set a ‘bedtime’ and
‘wake time’ so you can track trends over time.
Once you’ve set your sleep analysis duration, you’ll see insights on the sleep tracker pages including environmental changes and whether they disturbed your baby.
Finally, ensure the baby monitor and cable are more than 3ft from the cot and
that’s it…
You’re ready to go!
Parts
2.1 Baby monitor (camera) overview
The baby monitor can be placed on any flat surface and offers a high
definition, wide-angle view of your baby’s sleeping environment.
It includes night vision and senses everything that’s going on in the
background – sound, humidity, temperature and light. It’s even clever enough
to know the difference between a car horn outside and your baby crying in
their cot.
1. 1080p camera and sensors
2. Tilt axis
3. Baby microphone
4. Shelf mount| 5. Environment microphone
6. Power and status
7. Speaker
8. Twist axis
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2.2 Parent pod overview
The parent pod is designed to notify you when there’s a disturbance, whether
that be your baby making a noise or a change in their sleeping environment. It
uses coloured light and sound to catch your attention. As you can adjust the
sensitivity of these notifications within the settings section of your app,
you can be notified only when you want to be. When notified you can then open
the app to learn more about the disturbance, before deciding whether you want
to take any action.
The baby monitor and parent pod can be used ‘offline’ as an effective sound
monitor but we recommend pairing to the Tommee Tippee app to benefit from
video monitoring, two-way talk, snapshot, disturbance tracking and
customisation of the comfort zones.
- Background state change indicator light
- Baby state change indicator light
- Pause notifications
- Power light
- 3-way switch off / day mode / night mode
- Charging port
- Volume adjustment
- Brightness adjustment
Day and night mode option.
In day mode, green illumination means everything is ok but in night mode, when
there’s no illumination, that means everything is ok. We’ve done that so the
green light doesn’t disturb your sleep.
Getting started
3.1 Power supply and charging
The baby monitor is a USB-powered device that needs to be plugged in to work.
Please ensure all parts of the unit, including the wire, are more than 3ft
from the baby’s cot at all times.
The parent pod is a rechargeable device that holds charge for around 6 hours.
It can be used whilst charging or unplugged. Please plug in the parent pod to
charge for 4 hours prior to/during first use.
|
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Place baby monitor on flat surface more than 3ft from cot.| Plug in baby
monitor (camera).
|
Turn parent pod on by sliding the switch to day or night mode.| Download app
and pair device ready to use.
3.2 Registration and pairing
The Tommee Tippee smart app allows you to control all app-enabled Tommee
Tippee products in one convenient place. On your smartphone, search for the
free
Tommee Tippee smart app now or scan the QR code (see page 2)
- Open the app. Create an account if this is your first app-enabled Tommee Tippee product or login if you already have one.
- Follow the steps in the app to validate your e-mail address. We ask for this as an additional security measure.
- Once your account is set up, tap the ‘+’ icon to add a new device, following the on-screen instructions.
- You’ll be asked to power on the baby monitor. Ensure the light on the back of the unit is solid orange during pairing. It will turn solid white when connected.
Using your parent pod
As your parent pod distinguishes between ‘baby’ and ‘environment’, it helps
inform you when you might want to go to your baby or not. For example, if
there’s a change in the environment but baby is still fast asleep, you might
decide to make no changes. If baby is crying you might intervene quicker.
As well as acting as an effective sound monitor, it uses coloured light to
notify you of status changes that are outside your (in-app-defined) ‘comfort
zones’.
There are 5 states:
| All ok
Both sides show green*| Baby is quiet and all environmental factors (light,
temperature, humidity) are within your pre-defined comfort zones.
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| Baby notification
Baby indicator shows red| Baby is restless and making noises above your
comfort zone e.g. crying.
| Environment notification
Environment indicator shows orange| An environmental change has fallen outside
your comfort zone e.g. too cold in the room.
| Pause
Both sides show red| Pressing the middle button temporarily pauses all
notifications, allowing you to go into the nursery to settle or feed your
baby. Press the button again to un-pause.
| Disconnected
Both sides show purple| Baby monitor is turned off, out of range (more than
80m away) or the parent pod is still trying to find it.
- In night mode, the green light is turned off, encouraging you to concentrate on your own sleep, knowing you’ll be notified if anything goes outside of your comfort zones.
Troubleshooting
We suggest pairing your baby monitor with the Tommee Tippee smart app to benefit from the latest firmware version for your devices and for the latest features.
Can’t find the app?
Search Tommee Tippee smart app to find it in the App Store.
Can’t connect?
Please ensure you are connecting via the 2.4GHz channel on your wi-fi router.
Follow router instructions for use to ensure that option is available to you
prior to connecting.
Can’t hear baby through the parent pod?
The volume level on the parent pod may be set too low. Press the ‘+’ button on
the underside of the parent pod. Alternatively, the parent pod may be too far
away from the baby monitor (maximum distance 80m). Reduce the distance between
the baby monitor and the parent pod.
Both sides of the parent pod are lit up?
Your baby is making noise and the environment they are in is outside of your
comfort zones. Check on baby and if all is well, check your settings in the
app to increase your comfort zone.
Hearing feedback through the parent pod or phone?
If the volume settings are high and you are close to the baby monitor, you may
hear high-pitched feedback. This is common with baby monitors. To avoid it,
press pause on your parent pod or mute on your phone when you’re near the baby
monitor and the sound will stop. Alternatively, move away from the baby
monitor.
How does the tracking page work?
The tracking page is designed to help you optimise your baby’s sleep
environment, whatever that may be. By showing the background changes and baby
changes next to each other on the same timeline, you can see whether a change
in the background state may have affected your baby’s sleeping patterns. In
other words, did the room get lighter, louder, hotter or colder that caused
your baby to wake and if so, can you change anything to improve their next
sleep.
What do the sensitivity levels mean?
The baby monitor measures everything but you can choose what you want to be
notified of. If you know you live in a particularly light environment, it is
probably unhelpful to be notified of it all the time. On the sensitivity
screens, you can slide the toggle to the left so that it isn’t tracked.
Alternatively, you may want to ensure your child’s sleep environment never
drops below a certain temperature and therefore adjust the sensitivity to
match your lowest acceptable level.
How do I know if the parent pod is out of charge?
The parent pod includes a power indicator light above the Type-C USB port.
This shines white when charging, green when charged and red when the battery
level drops below 25%.
Why isn’t my tracking page working?
To use the sleep tracking functionality, you’ll need to set your sleep
analysis duration in the comfort zones page on the settings screen. Choose a
bedtime and a wake time in order to analyse your baby’s sleep during that
period. We know your little one might not stick to these times but it allows
you to compare one night to the next to find patterns.
Does the charging of the parent pod take longer if in use?
Charging may take longer if the parent pod is turned on while charging. The
parent pod charge is shown above the camera feed in the app.
Why does the light on the back of the baby monitor turn off?
After 40 minutes of inactivity, the light on the back of the baby monitor will
turn off so as not to distract baby. It is still on and monitoring. To check,
press the button and the light will re-illuminate.
How long does it take to charge the parent pod?
It takes 4 hours to fully charge the parent pod. When fully charged, the
parent pod has a 6 hour run time so you can have it with you around the house.
Safety information
Important warnings
Please read and retain the instruction guide for future reference as it
includes important information.
WARNING
Children have STRANGLED in cords. Keep cords out of the reach of children
(more than 3 ft (0.9 m) away).
Adult use only – Keep all components out of the reach of children. Do not
allow a child to play with it – It is not a toy.
Please remember that your Tommee Tippee baby monitor is not a medical device,
nor a device to prevent a case of Sudden Infant Death Syndrome (SIDS) or ‘cot
death’, and you should not rely on it for a baby’s well-being. The baby
monitor has been designed to give you added reassurance for those times when
you cannot be in the same room as your baby, it is not a substitutefor proper
adult supervision. You should personally check your baby as frequently as
necessary.
- It is important that an adult stays within range of the monitor at all times during use.
- Never place the baby monitor in the baby’s cot.
- Do not place furniture or other obstructions on the adaptor cords and be sure to position them so that nobody can trip over them.
- Do not operate if there is any damage to the appliance or the cord.
- Ensure cord isn’t twisted or caught behind furniture as this can cause weakness in the cable.
- Do not use with an extension cord.
- Keep adaptor cords away from hot surfaces such as radiators and central heating pipes.
- Be careful not to position the adaptor where a child might try to step on it.
- Please note that the adaptors become warm in use – this is quite normal and not a hazard.
- Use the power adaptor provided.
- This product is only to be connected to Class II Equipment bearing the following symbol:
- Only plugs that are approved to BS1363 should be used (UK only).
- Only use this product on a stable and level surface.
- Make sure you store your monitor in a safe place when not in use, away from heat and water.
- Do not submerge in water.
- Take care not to drop either unit as this may affect the functioning of your monitor.
- Do not attempt to remove, replace or repair the battery from this product.
- The disconnected device should remain readily operable when not plugged into the mains power supply.
Technical Information
- Model: 1195
- Input: 5V ⎓ 1.5A
- Battery Type: Built-in lithium-ion battery
- Voltage: 3.7 V ⎓
- Battery Capacity: 1350 mAh
- Parent Unit Frequency Band: 2402MHz – 2480MHz
- Baby Monitor Frequency Band: 2402MHz – 2480MHz
- Parent Unit Max Output Power: 7.5W (38.75dBm)
- Baby Monitor Max Output Power: 7.5W (38.75dBm)
- Class of Protection:
Regulatory Information
Information on the Disposal of Waste
Electrical and Electronic Equipment (WEEE)
This symbol means that your product shall be disposed of separately from
household waste in accordance with local laws and regulations.
When this product is ready for disposal, take it to a collection point
designated by local authorities. Separating and recycling of your product at
the time of disposal will help conserve natural resources and ensure that the
product is recycled in a manner that protects human health and the
environment. Penalties may be applicable for the incorrect disposal of this
product in accordance with national legislation.
This product contains a battery which is permanently built into the product
for safety and performance reasons. The battery should not require replacement
during the lifetime of the product. It should only be removed by skilled
service personnel. Dispose of this product as electrical waste to ensure the
correct waste treatment of the battery.
RED Declaration
Mayborn (UK) Limited hereby declares that this product is in compliance with
the essential requirements and other relevant provisions of Directive
2014/53/EU and all other applicable EU directive requirements.
The complete declaration of conformity can be found at: www.tommeetippee.com
/en-gb/product-support
PSTI Statement of Compliance
Product Name: TT DREAMSENSE SMART
BABY MONITOR
Model: 1195
Manufacturer: Mayborn (UK) Limited,
Balliol Business Park, Newcastle Upon Tyne, NE12 8EW
This statement of compliance has been prepared by Mayborn (UK) Limited. It is
the opinion of Mayborn (UK) Limited that the object of the declaration
described above has been deemed to comply with the compliance conditions
contained within Schedule 2 of The Product Security and Telecommunications
Infrastructure (Security Requirements for Relevant Connectable Products)
Regulations 2023, (The PSTI Regulations). The object of the declaration
described above, complies with the following standard: EN ETSI 303 645 V2.1.1
(2020-06) Cyber Security for Consumer Internet of Things: Baseline
Requirements, cyber security provisions 5.1, 5.2 and 5.3.
In accordance with the requirements of the PSTI Regulations the object of this
declaration will be supported for a minimum of 24 months from the date of
sale.
Signed for on behalf of Mayborn UK Ltd
Andrew Thompson
Global Product
Compliance Manager
01/04/2024
Made in China
Only use the power supply listed in the user instructions.
Power supply adaptor.
Manufacturer: Shenzhen MerryKing Electronics Co., Ltd.
Model no: MKC-0502000VEXCU
Model identifier: MKC-0502000VEXCU. Input voltage:
100-240V, Input AC frequency: 50-60Hz, Output voltage:
5VDC, Output current: 2A, Output power: 10W, Average active efficiency: 78.7%,
No-load power consumption: 0.1W
Mayborn Group: Mayborn (UK) Limited, Mayborn House, Balliol Business Park,
Newcastle upon Tyne, NE12 8EW.
England Registered number 01894022.
All IP rights held by Mayborn (UK) Limited and/or its affiliates. TOMMEE
TIPPEE ®. Copyright © 2024.
Patent pending.
Mayborn (UK) Ltd
Mayborn House
Balliol Business Park
Newcastle Upon Tyne
NE12 8EW
UNITED KINGDOM| EU Representative
Mayborn France Sarl
56 Rue de paris,
Boulogne Billancourt,
92100
FRANCE| Mayborn ANZ Pty Ltd.
(ABN 66 154 703 134)
PO Box 475,
Mt Waverley
VIC 3149
AUSTRALIA
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All IP rights held or used under licence by Mayborn (UK) Limited and/or its
affiliates.
TOMMEE TIPPEE®. Copyright © 2024.
Patented and patent pending; EP2948032 and see https://www.tommeetippee.com
/en-us/legals/patent.
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