TRBOnet Enterprise Plus Teltonika Devices User Guide

June 25, 2024
TRBOnet

TRBOnet Enterprise Plus Teltonika Devices

TRBOnet-Enterprise-Plus-Teltonika-Devices-PRODUCT-
IMAGE

Product Information

Specifications

  • Product: TRBOnet Enterprise/PLUS Teltonika devices
  • Version: 6.2
  • Last Revised: 30 May 2024

Product Usage Instructions

Configuring Teltonika Devices
This section describes how to configure Teltonika devices using the Teltonika Configurator software.

  • Status
    Check and configure the status of the Teltonika device.

  • System
    Configure system settings, including Sleep Mode.

  • GPRS
    Configure GPRS settings for the device.

  • Features
    Customize device features such as Power Off On events.

  • Keyboard
    Assign actions to different button clicks on the device.

Configuring TRBOnet Software

  • TRBOnet Server
    Enable Teltonika service and specify related parameters like local interface and UDP port number.

TRBOnet Dispatch Console
Adding Teltonika Device

  • Add a Teltonika device by entering details like Radio Name, IMEI, Radio ID, and selecting a profile.
  • To view additional columns like IMEI and Teltonika Profile in the registered devices table, right-click on the table header, select Column Chooser, and drag the desired columns into the table.
  • You can also add a Teltonika device automatically detected by TRBOnet Server by selecting it from the list and choosing a Location Source.

FAQ (Frequently Asked Questions)

  • How do I find the IMEI number of my Teltonika device?
    The IMEI number can be found on the barcode sticker next to the serial number or in the Teltonika Configurator software under the Status section.

  • What is the purpose of configuring GPRS settings?
    Configuring GPRS settings allows the Teltonika device to establish a data connection over a mobile network, enabling features like real-time tracking and communication.

TRBOnet Enterprise/PLUS Teltonika devices
User Guide

  • USA Office
  • Neocom Software
  • 150 South Pine Island Rd., Suite 300 Plantation, FL 33324, USA
  • Sales
  • EMEA: +44 203 608 0598
  • Americas: +1 872 222 8726
  • APAC: +61 28 607 8325
  • www.trbonet.com
  • info@trbonet.com

© Neocom Software Corporation

Introduction

  1. About This Guide
    This document is intended for administrators setting up evaluation and proof- of-concept deployments of MOTOTRBO Dispatch over IP solutions. The document describes the minimum steps required to integrate Teltonika devices into TRBOnet software.

  2. About TRBOnet
    TRBOnet is a suite of professional applications for MOTOTRBO digital two- way radio networks. TRBOnet manages voice and data communication paths across network endpoints. It provides a unified graphical dispatcher workbench interface for the entire range of workforce fleet management tasks. For more information about TRBOnet products, refer to our website.

  3. Contacts

Region Phone Email & Support
EMEA +44 203 608 059 info@trbonet.com — general

and
| | commercial inquiries
|
Americas| +1 872 222 8726| support@trbonet.com — technical support
| | https://trbonet.com/kb/ — online
|
APAC| +61 28 607 8325| knowledge base

Configuring Teltonika Devices

This section describes how to configure Teltonika devices using the Teltonika Configurator software.

  • Connect a Teltonika device to the PC via a USB port.
  • Run Teltonika Configurator.
  • In the upper toolbar, click Load from device.

Status
In the left pane, select Status.TRBOnet-Enterprise-Plus-Teltonika-
Devices- \(1\)

  • In the right pane, in the Device Info section, you can see, among other parameters, the Device IMEI number.

System

  • In the left pane, select System.
  • In the right pane, specify the following settings:
  • In System Settings > Data Protocol, choose Codec 8 Extended.
  • In the Sleep Mode section:
  • If you choose Deep Sleep, then, while in this mode, the GSM/GPRS module will be turned off. Records with last known coordinate will be saved and sent to TRBOnet Server in accordance with the time period specified in Data Acquisition > On stop > Send Period.
  • In Static Navigation Settings > Static Navigation,
  • If you choose Enable, then, if the device is not moving, GPS data changes will be filtered.

GPRS

  • In the left pane, select GPRS.

  • In the right pane, specify the following settings:

  • In the Server Settings section, specify the following settings:

  • Domain
    Enter the domain name of the PC where TRBOnet Server is running.

  • Port
    Enter the port number. Note that port forwarding is required on the router.

  • Protocol
    Choose UDP.

  • In the Records Settings section, specify the following settings:

  • Open Link Timeout
    Enter the timeout that will be used to send data to TRBOnet Server. This option is useful when your mobile network operator uses a per-minute billing rate.

  • Sort by
    Choose Newest to send the newest data first.

Features

  • In the left pane, select Features.
  • In the right pane, specify the following settings:
  • In Power Off\On > Event On Power Off, choose Enable.

Keyboard

  • In the left pane, click Keyboard.
  • In the right pane, specify the following settings:
  • In Button IO Feature > Event Button Source, choose the buttons that will used on the Teltonik device.
  • In the corresponding button sections, select the actions that will be performed on one click, two clicks, and long-click.
  • Once you have finished configuring the device:
  • in the upper toolbar, click Save to device.

Configuring TRBOnet Software

This section describes how to appropriately configure TRBOnet software.

  1. TRBOnet Server

    • Run TRBOnet Server.

    • Note: Make sure that your TRBOnet Software license includes Teltonika Mobile.

    • In the Configuration pane, select Teltonika.

    • In the Teltonika pane:

    • Enable Teltonika service
      Select this check box and specify the following Teltonika-related parameters.

    • Local Interface
      From the drop-down list, select the local network interface that will be used to communicate between TRBOnet Server and Teltonika devices.

    • Local port
      Enter the UDP port number to be used.

  2. TRBOnet Dispatch Console

    • Run TRBOnet Dispatch Console.

Adding Teltonika Device
Go to Administration (1), Radios (2). TRBOnet-Enterprise-Plus-Teltonika-
Devices- \(11\)

  • Click Add Teltonika (3) to add a new Teltonika device.

  • On the General tab, specify general settings for the Teltonika device:

  • Radio Name
    Enter a name for the Teltonika device.

  • IMEI
    Enter the Teltonika device’s IMEI number.
    The IMEI number is on the barcode sticker next to the serial number. You can also see the IMEI number in Teltonika Configurator (see section 2.1, Status).

  • Radio ID
    Enter the Radio ID of the device.

  • Profile
    Select the profile for the Teltonika device.

  • To see the IMEI and Teltonika Profile columns in the table of registered devices, right-click on the table header, and from the context menu select Column Chooser. In the list of available columns, select the column and drag it to the desired position in the table.

  • You can also add a Teltonika device once it is automatically detected by TRBOnet Server:

    • In the Radios pane, click the Unregistered tab.
    • Select the Teltonika device and click Register (or double-click).
    • In the dialog box that opens, enter a name for the device and click OK.

Linking Teltonika device to Radio

  • To link a registered Teltonika device to the radio:

  • Right-click the desired radio in the list of registered radios and from the drop-down menu, select Edit (or, just double-click the desired radio in the list of radios).TRBOnet-Enterprise-Plus-Teltonika-Devices- \(13\)

  • In the dialog box that opens, click the Teltonika tab.

  • Device
    From the list, select the desired Teltonika device.

  • Location Source
    From the list, select the desired source of location data.

  • Teltonika
    Select this item to use only location data received from the Teltonika device. In this case, location data received from the radio will be ignored, that is, they won’t be recorded to the database and so won’t be used in the reports.

  • Built-in GPS receiver (Radio)
    Select this item to use only location data received from the radio. In this case, location data received from the Teltonika device will be ignored, that is, they won’t be recorded to the database and so won’t be used in the reports.

  • Mixed mode
    If this item is selected, location data received from both devices will be used.

  • Positioning mode
    If Mixed mode is selected from the Location Source list, select from where the Positioning mode will be taken (radio’s Location Profile or Teltonika Profile).

Once you have linked the Teltonika device, it will be grayed out in the list of registered devices.

Unlinking Teltonika device from Radio
To unlink the Teltonika device from the radio:

  • Right-click the radio in the list of registered radios and from the drop-down menu, select Unlink Teltonika (or, just click the Unlink Teltonika button on the toolbar when the required radio is selected in the list).

TRBOnet-Enterprise-Plus-Teltonika-Devices- \(15\)

Adding Teltonika Profile

  • Go to Administration, Teltonika Profile.

  • You can see the default Teltonika Profile settings in the Teltonika Profile pane.

  • In the Teltonika Profile pane, click the Add button.

  • Use GPS location
    Select this option to enable sending GPS data to TRBOnet Server.

  • Periodic interval
    Specify the time interval, in seconds, that will be used to send GPS location data.

  • Use Indoor location
    Select this option to enable sending iBeacon data to TRBOnet Server.

  • Periodic interval
    Specify the time interval, in seconds, used to send iBeacon location data.

  • Positioning mode
    This option determines which GPS coordinates to show on the map and display in the device’s movement history when TRBOnet Server receives a data packet containing both iBeacon and GPS data.

  • iBeacon Indoor/Outdoor
    The coordinates of the iBeacons will be positioned on the indoor and outdoor maps.

  • iBeacon Indoor/GPS Outdoor
    The coordinates of the iBeacons will be positioned on the indoor map while the coordinates of the device will be positioned on the outdoor map.

  • iBeacon Indoor/No Outdoor
    Only iBeacon-based location tracking will be used, GPS coordinates of devices and iBeacons will be ignored.

  • Click the Additional tab.

  • Events

    • Battery Level
      Select this option so that the Teltonika device’s battery level will be sent to the Dispatch Console.
  • Note: Teltonika devices send the battery information as soon as they are connected to TRBOnet. After successful connection, Teltonika devices pass the battery level to the server with every location update. Regardless of the device activity, the battery charge level will be logged on TRBOnet Server every time the level goes down to 90%, 80%, 70%, 60%, 50%, 40%, 30%, 20%, 15%, 10%, and 5%.

  • Emergency Button
    Select this option so that the Teltonika device will be able to send Emergency Alarms to the Dispatch Console.

  • Man Down
    Select this option to send Man Down alerts to the Dispatch Console.

Location

  • Save GPS data to database
    • Select this option so that GPS data is saved in TRBOnet database.
  • Automatic error correction
    Select this option to enable automatic error correction to detect and correct invalid GPS data.
    Click the Configure link to specify the GPS parameters to be corrected:

Discard GPS data if

  • Speed greater than
    Select this option and enter the maximum possible speed of your vehicles. As a result, the coordinates with speeds that exceed the maximum limit will be discarded.

  • Location accuracy worse than
    Select this option and enter the largest distance for the accuracy of the GPS receiver. As a result, the coordinates with distances that exceed the maximum limit will be discarded.

  • GPS time error greater than
    Select this option and enter the largest allowable time error, in minutes. As a result, the coordinates with time errors that exceed the maximum limit will be discarded.

  • Coordinates have duplicates
    Select this option to remove duplicate coordinates from the GPS data.

  • Set speed to 0 if it is less than
    Select this option and enter the low-speed threshold. Speeds below this threshold will be considered as zero by the server.

3 Configuring TRBOnet Software

References

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