TRBONET Web Console Software User Guide

TRBONET Web Console Software

Product Information

Specifications

• Product Name: TRBOnet Web Console
• User Guide Version: 6.2
• Last Revision Date: 25 January 2024
• Manufacturer: Neocom Software
• Office Address: 150 South Pine Island Rd., Suite 300 Plantation, FL 33324, USA
• Sales Contacts:
  • EMEA: +44 203 608 0598
  • Americas: +1 872 222 8726
  • APAC: +61 28 607 8325
• Website: www.trbonet.com
• Email: [email protected]

Product Usage Instructions

Introduction
This product is designed for MOTOTRBO radio network administrators responsible for dispatch operations. It provides guidance on installation, configuration, and maintenance of the TRBOnet Web Console application.

Installation
Installing Web Console
Follow these steps to install the Web Console:

1. Ensure your account has sysadmin privileges.
2. Proceed with the installation process as per the provided guidelines.

Configuration
Configuring Web Console
To configure the Web Console:

1. Access the settings menu within the Web Console interface.
2. Adjust the configurations as needed based on your requirements.
3. Save the changes and ensure they are applied successfully.

FAQ (Frequently Asked Questions)

• What is the purpose of TRBOnet Web Console?
  TRBOnet Web Console is an online application that provides access to the system via a web browser, allowing dispatchers to monitor the system without special software installed.

• What are the key features of TRBOnet by Neocom Software?
  Key features include flexible cross-patching, extensive connectivity options, location awareness features, support for communication scenarios in various markets, and full audio and activity logging with built-in reports.

Introduction

About This Guide
This document is intended for MOTOTRBO radio network administrators responsible for the dispatch operations. It provides guidance on the installation, configuration, and maintenance of the TRBOnet Web Console application.

About TRBOnet Web Console

• TRBOnet Web Console is a special online application. It is an extension for TRBOnet Dispatch Software which allows dispatchers to get access to the system via a Web browser. The Web Console is the best solution for carriers, operators and systems with a huge number of users.
• This application allows you to monitor your system without any special software installed on your computer.

About TRBOnet by Neocom Software

• TRBOnet is a suite of professional applications for dispatch centers of MOTOTRBO™ radio networks developed by Neocom Software since 2008. TRBOnet manages voice, text and data communication paths to network endpoints and provides a unified graphical dispatcher workbench interface for all the messaging and workforce orchestration tasks. Recognized as the Best Radio Application Partner by Motorola Solutions, TRBOnet enjoys a proven track record of success in business-critical radio network deployments worldwide.
• The TRBOnet family of products deliver:
  • Flexible, connection type independent cross-patching of subscriber groups, both preconfigured by network designers and improvised by dispatchers with a drag-and-drop ease.
  • Extensive connectivity options for any mode MOTOTRBO networks with public phone, SIP and private VoIP interconnects, SMS and email gateways, intercom among multiple dispatchers.
  • Comprehensive location awareness features which include integration with a variety of online and offline map providers, indoor positioning, geofencing, route and speed control and GPS event-driven workflows.
  • Support for communication scenarios typical for key vertical markets, such as ‘lone worker’ monitoring, site alarms, job ticketing, RFID integration, field device telemetry collection and many others.
  • Full audio and activity logging complemented by a rich set of configurable built-in reports.

Installation

Installing Web Console

• Click Start>Control Panel>Programs and Features.

• Click the Turn Windows features on or off link.

• In the Windows Features dialog box, expand Internet Information Services:

  • Expand Web Management Tools and make sure that IIS Management Console is selected.
  • Go to World Wide Web Services>Application Development Features and make sure all of them are selected.
  • In addition, expand Common HTTP Features make sure that Static Content is selected.

• Restart your PC.

• Click Start>All Programs>Accessories>Command Prompt.

• For 32-bit systems:

  • Go to This PC>Local Disk (C: )> Windows > Microsoft.NET > Framework > v4.0.30319/aspnet_regiis.
  • For 64-bit systems:
  • Go to This PC>Local Disk (C: )> Windows > Microsoft.NET > Framework64 > v4.0.30319/aspnet_regiis.

• Drag the aspnet_regiis file into the Command Prompt then press the space bar and add the -i key. Then press the Enter key:

• Go to Control Panel > Administrative Tools.

• Double-click the Internet Information Services (IIS) Manager shortcut and double-click ISAPI and CGI Restrictions.

• In the Restriction column, set Allowed in all lines.

• Copy the Web Site archive WebConsole to Computer > Local Disc (C: ) > inetpub to create a folder for the Web Console.

• Go to Application Pools (1). Double-click DefaultAppPool (2) and check the .Net CLR Version (3):
  

• Click Sites (1), right-click Default Web Site (2) and choose View Applications (3):

• Click the Add Application link.

• Specify the Alias and Physical path for the application:

• Browse for the folder with unarchived Web Console.

• Click OK.

• Select Application Pools (1) and click the Set Application Pool Defaults link (2):

• Set Enable 32-Bit Applications to True (3).
  The Web Console will be added as an application to under the Default Web Site :
  Note: Make sure your account has sysadmin privileges.

Configuration

Configuring Web Console

• If TRBOnet Server is not installed on the PC, select the application and double-click Application Settings:
• Specify the IP address and Port of the PC with installed TRBOnet Server:
• Right click TRBOnet Web Console and choose Edit Permissions.
• Click the Security tab and then click the Edit button to edit permissions:
• Select User in the Users list. In the Allow column, select Write:
• Click Apply.
• Click OK.

To open TRBOnet Web Console:

• Go to Internet Information Services (IIS) Manager > Connections > Sites > Default Web Site > TRBOnet
• Right-click it and choose Manage Application > Browse.
  TRBOnet Web Console is now ready for operation.

Operation

Connecting to TRBOnet Server

• Launch the browser.
• In the browser’s address bar, enter the IP address of the PC with the installed TRBOnet Web Console, and the path (for example, 10.10.100.99/TRBOnet).
  Note: For the path, see section 2, Installation,
  IIS Manager>Add Application>Alias

As a result, the TRBOnet Login page will open:

• Login
  Enter the User Name registered in the TRBOnet Dispatch Console Users list.

• Password
  Enter the user password.

• Click Connect.
  Once you have connected to TRBOnet Server, you will see a window like this .

Radio List

• The Radio List pane is located on the left and contains the list of radios. From this pane, you can perform the following tasks.
• Click the button to see the selected radio in the center of the map.
• Click the button to button to display a route traveled by the selected radio on the map.
• Specify the From and To date and time. Select the Optimize Route option to group all points in a 100 meter radius.
• Click the button to request a location of the selected radio.
• Click the button to display the selected radio properties.

Disabling a radio
To disable a radio:

• Right-click the desired radio in the Radio List pane.
• In the shortcut menu that opens, click Disable.
• Enter the Reason and click OK.
  Note: The dispatcher can disable a radio when they have relevant Access Rights.

Map

Map Layers

• Click the small plus button on the right of the Map pane.
• Choose the map layer to display in the Map pane.
• In the Overlays list, select whether to display Regions, Map Objects and Radios on the map. Just select/deselect the corresponding check box.

Zoom In/Out

• Click the large plus button on the left of the Map pane to zoom in the map.

• Click the large minus button on the left of the Map pane to zoom out the map.
  Or:

• Use the mouse wheel to zoom in/out the map.

Radio Coordinates and Addres

• In the Map pane, click the radio you want to inspect.
• As a result, a window will appear displaying the coordinates and address of the inspected radio.

Filter Radios
You can filter the display of radios on the map. To do this, use the colored car buttons at the top of the Map pane.

• Click to remove radios that are online and have a detected beacon position from the map view. Click this button again to bring them back to be displayed.
• Click to remove radios that are online and have a detected GPS position from the map view. Click this button again to bring them back to be displayed.
• Click to remove radios that are online and have no detected GPS position from the map view. Click this button again to bring them back to be displayed.
• Click to remove radios that are offline and have no detected GPS position from the map view. Click this button again to bring them back to be displayed.
• Click and select the visibility of the radios having On Duty and/or Off Duty states.

Search by address

• In the Find Address box, enter the address you want to locate on the map.
• Click the lens button on the right.
• In the Found addresses window, click the address to locate it on the map.

Text Messages

• With TRBOnet Web Console, you can send text messages to radios/radio groups/dispatchers.
  • Click the Messages tab at the top of the window.
  • Click the Send Text button.
• In the Send Text Message window that appears:
  • Enter the text of the message.
  • Select the radios/radio groups/dispatchers to send the message to.
  • Select the Send to Offline option to send the message to offline radios.

Job Ticketing

• With TRBOnet Web Console, you can create, assign, and track job tickets through the radio network.
  Click the Job Ticketing tab at the top of the window.

• In the upper pane, you see the list of created job tickets. In the lower pane, there are assigned job tickets.

Add a Job Ticket

• Click the Add button.

• Ticket ID
  This value will be set automatically once the ticket has been created.

• Text
  Enter the text message in this box.

• Enable Deadline
  Select this option and in the End Time box, specify a due date and time for the task.

• Priority
  From the drop-down list, select the task priority level.

• Comment
  Enter a comment for the ticket.

• Click OK.
  Once you have added a ticket, it will appear in the list of tickets in the upper pane.

Assign a Job Ticket
Select the job ticket in the upper pane, and click the Assign button.

• In the list, select a radio(s), radio or logical group to which to assign the job ticket.
• Click OK to assign the task to selected radio(s).
  As a result, the selected radio will receive the job ticket. The assigned job ticket will appear in the upper pane.

Reports

• Click the Reports tab at the top of the window.
• In the right pane, select report parameters and click Generate Report.
• Once the report is generated, you will see it in a separate tab of your Web browser.
• You can print the report, save it as a file, and so forth.

Alarms
When an alarm is received from a radio, the radio icon will turn red, and a corresponding Information window will pop up displaying the radio’s name, coordinates, and speed.

ABOUT COMPANY

• USA Office
  • Neocom Software
  • 150 South Pine Island Rd., Suite 300
  • Plantation, FL 33324, USA
• Sales
  • EMEA: +44 203 608 0598
  • Americas: +1 872 222 8726
  • APAC: +61 28 607 8325
• www.trbonet.com
• [email protected]

References

• Your request has been blocked. This could be due to several reasons.
• TRBOnet - Radio Dispatch Solutions

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