CIO CO 3WAY-MGAPRG NovaWave 3-Way Wireless Charger User Manual

June 26, 2024
CIO CO

CIO CO 3WAY-MGAPRG NovaWave 3-Way Wireless Charger

Product Specifications

  • Model: XYZ-100
  • Frequency: 2.4 GHz
  • Transmission Range: 30 meters
  • Power Source: AC Adapter
  • Compliance: FCC Part 15

Product Usage Instructions

Installation

  1. Place the device on a stable surface.
  2. Connect the device to a power source using the provided AC adapter.
  3. Ensure antennas are installed with a separation distance of at least 20 cm from all persons.

Operation

  1. Turn on the device using the power button.
  2. Adjust the settings as needed for your application.
  3. Ensure the device is not causing interference with other equipment.

Maintenance

  1. Regularly check and clean the device for dust or debris.
  2. Avoid exposing the device to extreme temperatures or moisture.
  3. Refer to the user manual for troubleshooting tips.

Frequently Asked Questions (FAQ)

  • Q: What should I do if the device is causing interference?
    A: Try reorienting the receiving antenna, increasing separation between devices, or consulting a professional for assistance.

  • Q: Can I use this device with other antennas or transmitters?
    A: The antennas used with this device should not be co-located with any other antennas or transmitters for optimal performance.

02_24.5.2 CIO-3WAY-MGAPRG
NovaWave 3Way
USER MANUAL

  • Founded in 2017 in Osaka, Japan, CIO Co., Ltd. is a manufacturing and sales company focused on dealing with the latest gadgets and smartphone accessories. With the concept of “Delivering the latest, most exciting gadgets”, the company offers its products through its e-commerce site and physical stores. We always pay attention to the latest technology and continuously strive to develop products that increase the level of convenience for users. We offer high quality products in accordance with Japanese standards, but at the same time, we offer high cost performance as only an overseas manufacturer can. It is our pleasure to provide convenient gadgets to our customers.

Introduction

Thank you for your purchase. Please read the “USER MANUAL” carefully before use and use it correctly.

Precautions

  • Warning This is content that could lead to death or serious injury.
  • Caution  There is a possibility of serious injury or damage to property.

Warning

  • Stop using this product immediately if it makes any noise, generates unusual heat, has an unusual odor, or contains a foreign object.
  • Do not disassemble or modify this product in any way. It may cause a fire, electric shock or injury.
  • Children should not use this product alone. Do not use this product within the reach of children.
  • Do not immerse the product in water or allow it to get wet. Otherwise, it may cause heat generation, fire, fire, electric shock, or explosion.  environment.
  • Do not threw this product into it in a high temperature
  • Do not drop this product, place heavy objects on top of it, or give it a ) shock. Doing so may result in electric shock, malfunction, injuries, or smoke/fire. )
  • This product should be used away from devices that generate heat.
  • Be careful when using the kickstand. Failure to do so may result in damage, malfunction, or injury.

Caution

  • Do not use this product for any purpose other than its intended use.
  • Do not use this product near flammable oil, chemicals or flammable substances.
  • Do not use or store the product in a place where it is exposed to water or other liquids.
  • Please note that this product may become hot while charging or using it. Also, as the device is fully charged and this product approaches full charge, it will return to normal temperature.
  • A PD-compatible charging adapter is required for fast charging (output power of 20W or more is recommended).
  • Please note that we are not responsible for any damage, breakage, breakdown or loss of data on devices connected to this product.
  • When using the magnetic wireless charging function, please make sure that the device is compatible with MagSafe charging before using it.
  • When using the magnetic wireless charging, do not use a metal protective cover attached. This will activate the object detection and prevent proper charging.
  • Depending on the thickness of the protective cover, wireless charging may not work or charging may become slow. In this case, please remove the cover. Also, please note that wireless charging cannot be done while wearing a drop prevention ring.
  • This product may become hot when using the magnetic wireless charging function, but this is not a problem.

Caution

  • This product has a built-in magnet. Do not hold credit cards or other items close to or between this product. Doing so may result in damage to the magnetism or RFID chip.
  • This product has a built-in wireless transmitter that generates magnets and electromagnetic waves. These parts may interfere with medical devices such as pacemakers. Please consult with your doctor before use.
  • Due to its characteristics, wireless charging is slower than cable charging.
  • Please note that this product cannot wirelessly charge any devices other than wirelessly charge compatible smartphones, Apple Watch, and some AirPods.
  • If you cannot charge the device, remove the device from the power bank once. After 15 seconds you can charge it again.
  • It is possible that wireless charging may not be available due to unexpected updates to the device.
  • Product specifications are subject to change without notice for improvement. The product specifications are subject to change without notice.
  • The charging time for each device may vary from the manufacturer’s estimated time.
  • The names of companies and products mentioned herein are trademarks or registered trademarks of their respective owners.

FCC Warning

Statement Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

  • If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement
The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co- located for operating in conjunction with any other antenna or transmitter. This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

 Accessories

  • NovaWave 3Way
  • User Manual
  • Charging Cable (USB-C to USB-C) 1m

 Specifications

  • Model : CIO-3WAY-MGAPRG
  • Input(USB-C) : 20W
  • Magnet WirelessOutput : Max 15W(iPhone:7.5W)
  • Apple WatchOutput : Max 2.5W
  • Size : Approx. 67.85 x 60 x 11 mm
  • Weight : Approx. 58g 5.

Supported Fast Charging Protocols
Fast Magnetic Wireless Charging / Apple Watch Charging

Names of Each Part

  1. MagSafe Charging Area
  2. Apple Watch Charging Area
  3. 3USB-C Input Port
  4. Stand

The stand can be used as a vertical or horizontal screen stand by using it with the iPhone 12 series or later, or with a protective cover that supports magnetic absorption. The stand is steplessly adjustable. Please note that the stand may become unstable when used in vertical position. Please check the position of the stand and use it in a stable place. *Do not force the stand open or apply strong force to it as this may cause damage. malfunction or injury.

How to Use

Preparation for charging the device
Connect the charging adapter to the product using the cable provided (USB USB-C to USB-C).

  • A charger adapter of 20W or higher that supports Power Delivery (PD) charging is recommended. It is possible to charge with a charger adapter of less than 20W, but the charging speed may be slower.
  • If you do not have a compatible AC adapter, we recommend a CIO adapter.

Wireless Charging for MagSafe Compatible Devices

  1. In the case of MagSafe compatible devices, when the product is close to the wireless charging point as shown above, it will be magnetically attracted to the point.
  2. Charging will start.

If charging does not start, please make sure that the charging adapter and cable are properly connected.

  • Only devices that support MagSafe charging can be charged.
  • The maximum output to the MagSafe compatible devices is 15W.
  • If you cannot charge the device, remove the device from the power bank once. After 15 seconds you can charge it again.

Wireless Charging for Small Devices Other than Smartphones

  1. Adjust the “wireless charging area” of the product and the wireless charging point of the device
  2. Charging will start.

The location of the wireless charging point varies depending on the device.

  • Note that wireless charging will not work properly if the position of the product and the device are not properly aligned.
  • Only small devices other than smartphones can be charged wirelessly.
  • Charging smartphones and other devices may result in unstable or slow charging.

Wireless Charging

  • When using wireless charging, this product and the device may become hot, but this is not malfunction. The temperature will return to normal as the device gets closer to full charge.
  • The iPhone’s “Battery Charge Optimization” function slows down the charging speed from around 80% to preserve the battery. In order to reduce the degradation of the battery, the iPhone may temporarily stop charging at around 80%. You may be able to charge your iPhone beyond 80% by deactivating “Battery Charge Optimization”. [How to cancel the Low Power Battery Charging Optimization] Tap “Settings” on the iPhone > Tap “Battery” > Tap “Battery Health & Charging* > Turn off “Optimized Battery Charging”
  • Wireless charging may not work with protective cases or covers that are thicker than 3mm. In the case of MagSafe, charging cannot be done due to the thickness of the case or the device sliding out of position during charging. It is recommended to remove the case or use a genuine MagSafe compatible case.
  • Please note that wireless charging will not work properly if the product and the device are not in the correct position.
  • If your smartphone is wearing a case with metal or other decoration, the foreign object detection feature will be activated and wireless charging will not work.

Charging your Apple Watch

  • The maximum power output to the Apple Watch is 2.5W.
  • When using wireless charging, the product and device may become hot, but this is not a malfunction. This will return to normal temperature as the device gets closer to full charge.
  • Please note that the charging position may become unstable depending on the type of the band.
  • “Battery Charge Optimization” needs to be deactivated to allow charging beyond 80%. [How to disable battery charging optimization]
  • This product is not Made for Apple Watch. Please note that charging time may differ from the manufacturer’s nominal values.
  • Due to the specifications of the Apple Watch, charging may stop temporarily, but will resume automatically.

 Warranty

Thank you for purchasing CIO product. If the product has any defects such as initial malfunction, please contact us before reviewing. We will replace it as an initial malfuntion product. In case of malfunction occurred within the warranty period or correct use, we will also replace it.

Invoice/warranty or dealer’s receipt will become warranty so please keep it.

The product will be guaranteed for replacement with it. Please note that we do not accept returns or refunds. Please note that the warranty cannot be provided in the following cases.

  1. Accident due to careless handling while using it. (e.g. dropping, submerging and so on.)
  2.  Failure due to any internal modification by the user. 3. Failure due to fire or water damage.

Support Information

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