CISCO 15SU1 Emergency Responder Version User Manual
- June 27, 2024
- Cisco
Table of Contents
CISCO 15SU1 Emergency Responder Version
Product Information
Introduction
The Cisco Emergency Responder Version 15SU1 provides support for IPv6
Subnet Configurations for both dual-stack and single-stack devices. It allows
E911 calls to prioritize IPv6 subnets over IPv4 subnets by enabling the
corresponding option in the Administration user interface. Note that Cisco
Jabber devices are not compatible with IPv6 subnets in Emergency Responder.
Enhanced Security Considerations
Any changes related to Federal Information Processing Standards (FIPS) or
hostnames must follow specific operational procedures for security
enhancements.
Specifications
- Cisco Emergency Responder Version 15SU1
- Release Date: 2024-03-28
Product Usage Instructions
Supported Hardware and Software
Required Software:
- Cisco Unified Communications Manager 15
- Web browser: Firefox on Windows 10 and latest version for all supported web browsers
Recommended Software:
- Email server: Any SMTP email server
Supported Phones
The Emergency Responder supports various types of phones, including Cisco IP
Phones and Telepresence/Webex devices that automatically track using switch-
port-based configurations. Most phones supporting Cisco Discovery Protocol
(CDP) can be used with Emergency Responder for call routing. Phones that do
not support CDP can potentially be tracked manually and assigned to an
Emergency Response Location (ERL) for call routing.
FAQ
Q: Can Cisco Jabber devices work with IPv6 subnets in Emergency
Responder?
A: No, Cisco Jabber devices are not compatible with IPv6 subnets in Emergency
Responder.
Introduction
Support for IPv6 Subnet Configurations
In this release, Emergency Responder introduces support for IPv6 Subnet
Configurations for both dual-stack and single-stack devices. If you want the
E911 calls to take precedence of the IPv6 subnet over the IPv4 subnet, you
must enable the IPv6 Subnet Configurations to have precedence over the IPv4
option in the Cisco Emergency Responder Administration user interface. If you
do not use this option, the IPv4 subnet is given precedence, and the calls are
routed via the IPv4 subnet.
Note
Cisco Jabber devices will not work with IPv6 subnets in Emergency Responder.
Enhanced Security Considerations
From Cisco Emergency Responder Release 14 onwards, all the certificate-related
operations are moved from IPsec to Tomcat certificates. To create trust
between a publisher node and a subscriber node, the Tomcat certificate should
be exchanged between the publisher and subscriber for any cluster-related
operations to work. From Release 14SU2 onwards, if you need to perform manual
or scheduled DRS backups or if you must change the subscriber hostname, the
tomcat-ecdsa certificate must be exchanged between the publisher and
subscriber nodes along with the tomcat certificate.
Any Federal Information Processing Standards (FIPS) or hostname-related changes require the same operation procedures.
Requirements
Supported Hardware and Software
The information in the following sections discusses Hardware and Software
requirements for Cisco Emergency Responder 15SU1. Read these sections before
you perform an upgrade.
Required Software
The following table lists the required software that you must install to use
Emergency Responder.
Table 1: Required Software
Item | Supported Software Release | Description |
---|---|---|
Cisco Unified Communications Manager | • Cisco Unified Communications Manager |
15
• Cisco Unified Communications Manager 14 and SUs
• Cisco Unified Communications Manager 12.5(x)
• Cisco Unified Communications Manager 11.5(x)
| The software that runs the telephony network.
Web browser| • Microsoft Edge, Chrome, and Firefox on Windows 10 and 11 (64
bit)
• Safari, Chrome, and Firefox on MacOS Ventura 13.4.1
| We recommend that you use the latest version for all the web browsers supported.
Recommended Software
The following table lists optional software that is recommended for use with
Emergency Responder.
Table 2: Recommended Software
Item | Minimum software release | Description |
---|---|---|
Email server | Any SMTP email server | Used to send email notifications to |
onsite alert (security) personnel. If you use an SMTP email paging server, personnel are paged instead of emailed.
Supported Phones
The following table lists the different types of phones that support Emergency
Responder. The support that Emergency Responder supplies differs depending on
the type of phone and the type of switch port to which the phone is attached.
Table 3: Supported Phones
Phones | Description |
---|
Phones that are automatically tracked using Switch-port-based tracking
Most Cisco IP Phones and Telepresence/Webex devices support Cisco Discovery Protocol (CDP). This includes the Skinny Call Control Protocol (SCCP) and Session Initiation Protocol (SIP) IP Phones.
Check the data sheets for each Cisco phone model/series to confirm CDP support.
Devices that do not support CDP can potentially be tracked using the MAC table on the switch, to do this you must toggle “Enable CAM-based Phone Tracking” when you add the network switch to Emergency Responder.
| These phones do not require any special Emergency Responder configuration. However, you must enable Cisco Discovery Protocol on the switches.
Note **** Although Cisco Analog Telephone Adapter (ATA) phones support Cisco Discovery Protocol and SCCP, Emergency Responder cannot automatically track them. You can add ATA phones manually and assign them to an Emergency Response Location (ERL). Emergency Responder routes calls from ATA phones based on the assigned ERL.
Note **** Cisco IP Communicator can be tracked using Cisco Discovery Protocol only when it is installed with the Device ID containing the MAC address of the wired network interface and operating over a wired network interface.
Phones that you can track using an IP subnet
Any Cisco Unified IP Phone, Telepresence/Webex device, or third-party SIP phone can be tracked using IP subnet-based tracking.
Cisco Jabber can be tracked using IP subnet-based tracking.
| To track these phones, you must configure the subnet and then assign ERLs to the configured subnets.
Note **** Any IP endpoint can be tracked at call time using the IP subnet provided that the Use IP Address from Call Signaling Telephony setting is enabled.
Phones that you can manually define or track using an IP subnet
• Phones that are connected to analog line gateways such as Cisco VG350 or VG224 series or ATA 180 series or ATA 190 series or ATA 191 series.
• Any H.323 endpoints
• Cisco Webex App (registered natively to Unified Communications Manager)
| These phones are supported only if their calls are routed by the Cisco Unified Communications Manager.
Note **** Any IP endpoint can be tracked at call time using the IP subnet provided that the Use IP Address From Call Signaling Telephony setting is enabled.
The Cisco Webex client (registered natively to Unified Communications Manager) is represented through the registered Spark RD (Remote Destination) and needs to be manually defined in Emergency Responder for tracking.
Phones supported for off-premises location confirmation and update with the Remote Worker Emergency Calling feature in Unified Communications Manager 9.0 and later
• Cisco IP Communicator
• Cisco Virtual Desktop (VXCC)
• Cisco IP Phone 7800 Series
• Cisco Unified IP Phone 9971, 9951, 8961,8945, 8941, 8865, 8861, 8851, 8845, 8841, 7975, 7971, 7970, 7965, 7962, 7961, 7945, 7942, 7941, 7911, 7910, and 7906
| When configured for off-premises use in Unified Communications Manager 9.0 and later, these phones provide displays for
off-premises users to confirm or update their off-premises location.
Note **** If the user dismisses the display before confirming or updating the location, the location can be
recovered by selecting Running Applications from the Services menu or by resetting the phone.
Phones supported for Access Point-based tracking with Unified Communications Manager 11.5 and later
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, 7926G, 8821, Cisco Jabber, and Cisco Webex App
| Wireless Access Points need to be defined in Unified Communications Manager
11.5 and later, these phones provide their upstream infrastructure information
(like BSSID) through Station Info messages to Unified Communications Manager.
Cisco Emergency Responder through AXL Change Notification can track these
phones through the associated Access Point.
---|---
Supported Voice Ready Lan Switches
The following table lists the LAN switch models that Emergency Responder supports. A LAN switch model is supported only if the SNMP System Object ID appears in this table, regardless of the LAN switch configuration or software release.
Note
Emergency Responder requires SNMP Version 1, Version 2, Version 2c, or Version
3 for automatic tracking of Cisco Unified IP Phones by connected switch ports.
Table 4: Supported Voice-Ready LAN Switches
Series **(Ethernet Ports Only)| Supported Device|
System Object ID from CISCO-PRODUCTS-MIB or CISCO-STACK-
MIB**
---|---|---
Catalyst C1000| C1000-8FP-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-8P-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-8FP-E-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-8P-E-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-8T-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-8T-E-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-16FP-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-16P-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-16P-E-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-16T-2G-L| 1.3.6.1.4.1.9.1.2897
C1000-16T-E-2G-L| 1.3.6.1.4.1.9.1.2959
C1000-24FP-4G-L| 1.3.6.1.4.1.9.1.2959
C1000-24FP-4X-L| 1.3.6.1.4.1.9.1.2959
C1000-24P-4G-L| 1.3.6.1.4.1.9.1.2959
C1000-24P-4X-L| 1.3.6.1.4.1.9.1.2897
C1000-24PP-4G-L| 1.3.6.1.4.1.9.1.2959
C1000-24T-4X-L| 1.3.6.1.4.1.9.1.2897
Catalyst C1000| C1000-48FP-4G-L| 1.3.6.1.4.1.9.1.2959
---|---|---
C1000-48FP-4X-L| 1.3.6.1.4.1.9.1.2897
C1000-48P-4X-L| 1.3.6.1.4.1.9.1.2897
C1000-48PP-4G-L| 1.3.6.1.4.1.9.1.2959
C1000-48T-4G-L| 1.3.6.1.4.1.9.1.2959
C1000-24T-4G-L| 1.3.6.1.4.1.9.1.2959
C1000SM-16FP-2G-L| 1.3.6.1.4.1.9.1.2943
C1000SM-16P-2G-L| 1.3.6.1.4.1.9.1.2941
C1000SM-16P-E-2G-L| 1.3.6.1.4.1.9.1.2942
C1000SM-16T-2G-L| 1.3.6.1.4.1.9.1.2939
C1000SM-16T-E-2G-L| 1.3.6.1.4.1.9.1.2940
C1000SM-24FP-4G-L| 1.3.6.1.4.1.9.1.2947
C1000SM-24FP-4X-L| 1.3.6.1.4.1.9.1.2954
C1000SM-24P-4G-L| 1.3.6.1.4.1.9.1.2946
C1000SM-24P-4X-L| 1.3.6.1.4.1.9.1.2953
C1000SM-24PP-4G-L| 1.3.6.1.4.1.9.1.2945
C1000SM-24T-4G-L| 1.3.6.1.4.1.9.1.2944
C1000SM-24T-4X-L| 1.3.6.1.4.1.9.1.2952
Catalyst C1000| C1000SM-48FP-4G-L| 1.3.6.1.4.1.9.1.2951
---|---|---
C1000SM-48FP-4X-L| 1.3.6.1.4.1.9.1.2957
C1000SM-48P-4G-L| 1.3.6.1.4.1.9.1.2950
C1000SM-48P-4X-L| 1.3.6.1.4.1.9.1.2956
C1000SM-48PP-4G-L| 1.3.6.1.4.1.9.1.2949
C1000SM-48T-4G-L| 1.3.6.1.4.1.9.1.2948
C1000SM-48T-4X-L| 1.3.6.1.4.1.9.1.2955
C1000SM-8P-2G-L| 1.3.6.1.4.1.9.1.2935
C1000SM-8P-E-2G-L| 1.3.6.1.4.1.9.1.2936
C1000-48T-4X-L| 1.3.6.1.4.1.9.1.2897
C1000SM-8T-2G-L| 1.3.6.1.4.1.9.1.2933
C1000SM-8T-E-2G-L| 1.3.6.1.4.1.9.1.2934
C1000-12MP-2X-L| 1.3.6.1.4.1.9.1.2897
C1000-24MP-4X-L| 1.3.6.1.4.1.9.1.2897
Catalyst C1000| C1000SM-8FP-2G-L| 1.3.6.1.4.1.9.1.2937
C1000SM-8FP-E-2G-L| 1.3.6.1.4.1.9.1.2938
C1000FE-24T-4G-L| 1.3.6.1.4.1.9.1.3021
C1000FE-24P-4G-L| 1.3.6.1.4.1.9.1.3022
C1000FE-48T-4G-L| 1.3.6.1.4.1.9.1.3023
C1000FE-48P-4G-L| 1.3.6.1.4.1.9.1.3024
Connected Grid 2500| CGS-2520-16S-8PC| 1.3.6.1.4.1.9.1.1246
Catalyst 2940| 2940-8TF| 1.3.6.1.4.1.9.1.542
2940-8TT| 1.3.6.1.4.1.9.1.540
Catalyst 2950| 2950-12| 1.3.6.1.4.1.9.1.323
---|---|---
2950-24| 1.3.6.1.4.1.9.1.324
2950C-24| 1.3.6.1.4.1.9.1.325
2950G-24-EI-DC| 1.3.6.1.4.1.9.1.472
2950S-24| 1.3.6.1.4.1.9.1.430
2950SX-24| 1.3.6.1.4.1.9.1.480
2950SX-48| 1.3.6.1.4.1.9.1.560
Catalyst 2960| 2960-24LT-L| 1.3.6.1.4.1.9.1.951
2960-24PC-L| 1.3.6.1.4.1.9.1.950
2960-24-S| 1.3.6.1.4.1.9.1.929
2960-24TC-L| 1.3.6.1.4.1.9.1.694
2960-24TC-S| 1.3.6.1.4.1.9.1.928
2960-24TT-L| 1.3.6.1.4.1.9.1.716
2960-48PST-L| 1.3.6.1.4.1.9.1.1016
2960-48TC-L| 1.3.6.1.4.1.9.1.695
2960-48TC-S| 1.3.6.1.4.1.9.1.927
2960-48TT-L| 1.3.6.1.4.1.9.1.717
2960-8TC-L| 1.3.6.1.4.1.9.1.798
2960-8TC-S| 1.3.6.1.4.1.9.1.1006
2960G-24TC-L| 1.3.6.1.4.1.9.1.696
2960G-48TC-L| 1.3.6.1.4.1.9.1.697
2960G-8TC-L| 1.3.6.1.4.1.9.1.799
2960PD-8TT-L| 1.3.6.1.4.1.9.1.952
2960-48PST-S| 1.3.6.1.4.1.9.1.1148
2960-24LC-S| 1.3.6.1.4.1.9.1.1146
2960-24PC-S| 1.3.6.1.4.1.9.1.1147
Catalyst 2960X| Catalyst 2960X-48LPD-L| 1.3.6.1.4.1.9.1.1691
---|---|---
Catalyst 2960X-48TD-L| 1.3.6.1.4.1.9.1.1692
Catalyst 2960X-24TD-L| 1.3.6.1.4.1.9.1.1694
Catalyst 2960X-48FPS-L| 1.3.6.1.4.1.9.1.1695
Catalyst 2960X-48LPS-L| 1.3.6.1.4.1.9.1.1696
Catalyst 2960X-48TS-L| 1.3.6.1.4.1.9.1.1698
Catalyst 2960X-24TS-L| 1.3.6.1.4.1.9.1.1699
Catalyst 2960X-24PSK-L| 1.3.6.1.4.1.9.1.1700
Catalyst 2960X-48LPS-S| 1.3.6.1.4.1.9.1.1701
Catalyst 2960X-24PS-S| 1.3.6.1.4.1.9.1.1702
Catalyst 2960X-48TS-LL| 1.3.6.1.4.1.9.1.1703
Catalyst 2960X-24TS-LL| 1.3.6.1.4.1.9.1.1704
Catalyst 2960X-24PS-L| 1.3.6.1.4.1.9.1.1697
Catalyst 2960X-24PD-L| 1.3.6.1.4.1.9.1.1693
Catalyst 2960X-48FPD-L| 1.3.6.1.4.1.9.1.1690
Catalyst 2960XR| Catalyst 2960XR-24PD-I| 1.3.6.1.4.1.9.1.1800
---|---|---
Catalyst 2960XR-24TD-I| 1.3.6.1.4.1.9.1.1801
Catalyst 2960XR-48FPS-I| 1.3.6.1.4.1.9.1.1802
Catalyst 2960XR-48LPS-I| 1.3.6.1.4.1.9.1.1803
Catalyst 2960XR-48TS-I| 1.3.6.1.4.1.9.1.1804
Catalyst 2960XR-24PS-I| 1.3.6.1.4.1.9.1.1805
Catalyst 2960XR-24TS-I| 1.3.6.1.4.1.9.1.1806
Catalyst 2960XR-48FPD-L| 1.3.6.1.4.1.9.1.1807
Catalyst 2960XR-48LPD-L| 1.3.6.1.4.1.9.1.1808
Catalyst 2960XR-48PD-L| 1.3.6.1.4.1.9.1.1809
Catalyst 2960XR-24PD-L| 1.3.6.1.4.1.9.1.1810
Catalyst 2960XR-24TD-L| 1.3.6.1.4.1.9.1.1811
Catalyst 2960XR-48FPS-L| 1.3.6.1.4.1.9.1.1812
Catalyst 2960XR-48LPS-L| 1.3.6.1.4.1.9.1.1813
Catalyst 2960XR-48TS-L| 1.3.6.1.4.1.9.1.1814
Catalyst 2960XR-24PS-L| 1.3.6.1.4.1.9.1.1815
Catalyst 2960XR-24TS-L| 1.3.6.1.4.1.9.1.1816
Catalyst 2960XR-48FPD-I| 1.3.6.1.4.1.9.1.1797
Catalyst 2960XR-48LPD-I| 1.3.6.1.4.1.9.1.1798
Catalyst 2960XR-48TD-I| 1.3.6.1.4.1.9.1.1799
Catalyst 2975| 2975GS-48PS-L| 1.3.6.1.4.1.9.1.1067
2975GS-48PS-L-Stack| 1.3.6.1.4.1.9.1.1068
Catalyst 3550| 3550-24-DC| 1.3.6.1.4.1.9.1.452
Catalyst 3560| 3560-12PC-S| 1.3.6.1.4.1.9.1.1015
---|---|---
3560-24PS| 1.3.6.1.4.1.9.1.563
3560-24TS| 1.3.6.1.4.1.9.1.633
3560-48PS| 1.3.6.1.4.1.9.1.564
3560-48TS| 1.3.6.1.4.1.9.1.634
3560-8PC| 1.3.6.1.4.1.9.1.797
3560G-24PS| 1.3.6.1.4.1.9.1.614
3560G-24TS| 1.3.6.1.4.1.9.1.615
3560G-48PS| 1.3.6.1.4.1.9.1.616
3560G-48TS| 1.3.6.1.4.1.9.1.617
3560V2-24PS| 1.3.6.1.4.1.9.1.1021
3560V2-48PS| 1.3.6.1.4.1.9.1.1025
3560CX-12TC-S| 1.3.6.1.4.1.9.1. 2133
3560CX-8XPD-S| 1.3.6.1.4.1.9.1.2131
3560CX-8PT-S| 1.3.6.1.4.1.9.1.2130
Catalyst 3560-C| 3560CG-8PC-S| 1.3.6.1.4.1.9.1.1317
3560CPD-8PT-S| 1.3.6.1.4.1.9.1.1368
3560C-8PC-S| 1.3.6.1.4.1.9.1.1466
3560C-12PC-S| 1.3.6.1.4.1.9.1.1465
Catalyst 3560-E| 3560E-12D| 1.3.6.1.4.1.9.1.930
3560E-12SD| 1.3.6.1.4.1.9.1.956
3560E-24PD| 1.3.6.1.4.1.9.1.795
3560E-24TD| 1.3.6.1.4.1.9.1.793
3560E-48PD| 1.3.6.1.4.1.9.1.796
3560E-48TD| 1.3.6.1.4.1.9.1.794
Catalyst 3560-X| 3560X-24P (-L/S/E)| 1.3.6.1.4.1.9.1.1228
---|---|---
3560X-48PF (-L/S/E)| 1.3.6.1.4.1.9.1.1229
3560X-48P (-L/S/E)| 1.3.6.1.4.1.9.1.1229
3560X-48U| 1.3.6.1.4.1.9.1.1710
3560X-48TS| 1.3.6.1.4.1.9.1.2066
WS-C3560X-48T-S| 1.3.6.1.4.1.9.1.1227
Catalyst 3650| Catalyst C3650-24TS (-L/S/E)| 1.3.6.1.4.1.9.1.1823
Catalyst C3650-48TS (-L/S/E)| 1.3.6.1.4.1.9.1. 1824
Catalyst C3650-24PS (-L/S/E)| 1.3.6.1.4.1.9.1. 1825
Catalyst C3650-48PS (-L/S/E)| 1.3.6.1.4.1.9.1. 1826
Catalyst C3650-24TD (-L/S/E)| 1.3.6.1.4.1.9.1. 1827
Catalyst C3650-48TD (-L/S/E)| 1.3.6.1.4.1.9.1. 1828
Catalyst C3650-24PD (-L/S/E)| 1.3.6.1.4.1.9.1. 1829
Catalyst C3650-48PD (-L/S/E)| 1.3.6.1.4.1.9.1.1830
Catalyst C3650-Stack (-L/S/E)| 1.3.6.1.4.1.9.1.1830
Catalyst C3650-48PQ (-L/S/E)| 1.3.6.1.4.1.9.1.1881
Catalyst C3650-48TQ (-L/S/E)| 1.3.6.1.4.1.9.1.1882
Catalyst 3750| 3750 Stack| 1.3.6.1.4.1.9.1.516
---|---|---
3750-24FS| 1.3.6.1.4.1.9.1.656
3750-24PS| 1.3.6.1.4.1.9.1.536
3750-24TS| 1.3.6.1.4.1.9.1.513
3750-48PS| 1.3.6.1.4.1.9.1.535
3750-48TS| 1.3.6.1.4.1.9.1.512
3750G-12S| 1.3.6.1.4.1.9.1.530
3750G-12S-SD| 1.3.6.1.4.1.9.1.688
3750G-16TD| 1.3.6.1.4.1.9.1.591
3750G-24PS| 1.3.6.1.4.1.9.1.602
3750G-24T| 1.3.6.1.4.1.9.1.514
3750G-24TS| 1.3.6.1.4.1.9.1.511
3750G-24TS-1U| 1.3.6.1.4.1.9.1.624
3750G-24WS-S25| 1.3.6.1.4.1.9.1.778
3750G-24WS-S50| 1.3.6.1.4.1.9.1.779
3750G-48PS| 1.3.6.1.4.1.9.1.603
3750G-48TS| 1.3.6.1.4.1.9.1.604
3750V2-24PS| 1.3.6.1.4.1.9.1.1023
3750V2-48PS| 1.3.6.1.4.1.9.1.1027
Catalyst 3750-X| 3750X-48P (-L/E)| 1.3.6.1.4.1.9.1.1225
3750X-48PF (-L/S/E)| 1.3.6.1.4.1.9.1.1225
3750X-48P (-L/S)| 1.3.6.1.4.1.9.1.1225
3750X-24P (-L/S/E)| 1.3.6.1.4.1.9.1.1224
Catalyst 3750 Metro| 3750-24TE-M| 1.3.6.1.4.1.9.1.574
Catalyst 3750-E| 3750E-24PD| 1.3.6.1.4.1.9.1.792
---|---|---
3750E-24TD| 1.3.6.1.4.1.9.1.789
3750E-48PD| 1.3.6.1.4.1.9.1.791
3750E-48TD-S| 1.3.6.1.4.1.9.1.790
Catalyst 3850| Catalyst C3850-24U (-L/S/E)| 1.3.6.1.4.1.9.1.1767
Catalyst C3850-48U (-L/S/E)| 1.3.6.1.4.1.9.1.1768
3850-48P (-L/S/E)| 1.3.6.1.4.1.9.1.1641
3850-24P (-L/S/E)| 1.3.6.1.4.1.9.1.1642
3850-48T (-L/S/E)| 1.3.6.1.4.1.9.1.1643
3850-24T (-L/S/E)| 1.3.6.1.4.1.9.1.1644
Catalyst 3850-12S-S| 1.3.6.1.4.1.9.1.1880
Catalyst 3850-12S-E| 1.3.6.1.4.1.9.1.1880
Catalyst 3850-24S-S| 1.3.6.1.4.1.9.1.1879
Catalyst 3850-24S-E| 1.3.6.1.4.1.9.1.1879
Catalyst C3850-12X48U| 1.3.6.1.4.1.9.1.1745
Catalyst 4500| 4503| 1.3.6.1.4.1.9.5.58
4503| 1.3.6.1.4.1.9.1.503
4506| 1.3.6.1.4.1.9.5.59
4506| 1.3.6.1.4.1.9.1.502
4507| 1.3.6.1.4.1.9.1.501
4510| 1.3.6.1.4.1.9.1.537
Catalyst 4500-E| 4503-E| 1.3.6.1.4.1.9.1.874
4506-E| 1.3.6.1.4.1.9.1.875
4507R-E| 1.3.6.1.4.1.9.1.876
4510R-E| 1.3.6.1.4.1.9.1.877
4507R+E| 1.3.6.1.4.1.9.1.1286
4510R+E| 1.3.6.1.4.1.9.1.1287
Catalyst 4900| 4948| 1.3.6.1.4.1.9.1.626
---|---|---
4948-10GE| 1.3.6.1.4.1.9.1.659
Catalyst 6500| 6503| 1.3.6.1.4.1.9.5.56
6503| 1.3.6.1.4.1.9.1.449
6504| 1.3.6.1.4.1.9.1.657
6506| 1.3.6.1.4.1.9.5.45
6506| 1.3.6.1.4.1.9.1.282
6509| 1.3.6.1.4.1.9.5.44
6509| 1.3.6.1.4.1.9.1.283
6509-NEB| 1.3.6.1.4.1.9.5.61
6513| 1.3.6.1.4.1.9.5.50
6513| 1.3.6.1.4.1.9.1.400
Catalyst 6500-E| 6509-E| 1.3.6.1.4.1.9.1.283
6506-E| 1.3.6.1.4.1.9.1.282
6504-E| 1.3.6.1.4.1.9.1.657
6503-E| 1.3.6.1.4.1.9.1.449
Catalyst 6800ia| Catalyst 6800ia-48FPD-L| 1.3.6.1.4.1.9.1.1866
Catalyst 6800ia-48TD-L| 1.3.6.1.4.1.9.1.1867
Catalyst 68xx| Catalyst 68xx Virtual Switch| 1.3.6.1.4.1.9.1.1934
Catalyst 6880-X| Catalyst 6880-XLE| 1.3.6.1.4.1.9.1.1784
Catalyst 6807-XL| Catalyst 6807-XL| 1.3.6.1.4.1.9.1.1765
Catalyst 9200| C9200-24T| 1.3.6.1.4.1.9.1.2694
C9200-24P| 1.3.6.1.4.1.9.1.2694
C9200-48T| 1.3.6.1.4.1.9.1.2694
C9200-48P| 1.3.6.1.4.1.9.1.2694
Catalyst 9200CX| C9200CX-8P-2X2G| 1.3.6.1.4.1.9.1.3097
---|---|---
C9200CX-12P-2X2G| 1.3.6.1.4.1.9.1.3079
C9200CX-12T-2X2G| 1.3.6.1.4.1.9.1.3078
C9200CX-12P-2XGH| 1.3.6.1.4.1.9.1.3164
C9200CX-8PT-2G| 1.3.6.1.4.1.9.1.3098
C9200CX-8UXG-2X| 1.3.6.1.4.1.9.1.3099
C9200CX-8P-2XGH| 1.3.6.1.4.1.9.1.3195
C9200CX-8UXG-2XH| 1.3.6.1.4.1.9.1.3196
Catalyst 9200L| C9200L-24T-4G| 1.3.6.1.4.1.9.1.2695
C9200L-24P-4G| 1.3.6.1.4.1.9.1.2695
C9200L-48T-4G| 1.3.6.1.4.1.9.1.2695
C9200L-48P-4G| 1.3.6.1.4.1.9.1.2695
C9200L-24T-4X| 1.3.6.1.4.1.9.1.2695
C9200L-24P-4X| 1.3.6.1.4.1.9.1.2695
C9200L-48T-4X| 1.3.6.1.4.1.9.1.2695
C9200L-48P-4X| 1.3.6.1.4.1.9.1.2695
Catalyst 9300| c9300| 1.3.6.1.4.1.9.1.2494
c930024T| 1.3.6.1.4.1.9.1.2435
c930024P| 1.3.6.1.4.1.9.1.2436
c930024U| 1.3.6.1.4.1.9.1.2437
c930024X| 1.3.6.1.4.1.9.1.2438
c930048T| 1.3.6.1.4.1.9.1.2439
c930048P| 1.3.6.1.4.1.9.1.2440
c930048U| 1.3.6.1.4.1.9.1.2441
c930048UXM| 1.3.6.1.4.1.9.1.2442
Catalyst 9300L| C9300L-24T-4X| 1.3.6.1.4.1.9.1.2583
---|---|---
C9300L-48T-4X| 1.3.6.1.4.1.9.1.2584
C9300L-24P-4G| 1.3.6.1.4.1.9.1.2585
C9300L-48P-4G| 1.3.6.1.4.1.9.1.2586
C9300L-24T-4G| 1.3.6.1.4.1.9.1.2792
C9300L-48T-4G| 1.3.6.1.4.1.9.1.2793
C9300L-24P-4X| 1.3.6.1.4.1.9.1.2798
Catalyst 9300L| C9300L-24UXG-4X| 1.3.6.1.4.1.9.1.2800
C9300L-48UXG-4X| 1.3.6.1.4.1.9.1.2801
C9300L-24UXG-2Q| 1.3.6.1.4.1.9.1.2802
C9300L-48UXG-2Q| 1.3.6.1.4.1.9.1.2803
C9300L-48P-4X| 1.3.6.1.4.1.9.1.2804
C9300L-48PF-4X| 1.3.6.1.4.1.9.1.2992
C9300L-48PF-4G| 1.3.6.1.4.1.9.1.2993
C9300LM-48UX-4Y| 1.3.6.1.4.1.9.1.2804
Catalyst 9400| C9407R| 1.3.6.1.4.1.9.1.2500
C9410R| 1.3.6.1.4.1.9.1.2501
C9404R| 1.3.6.1.4.1.9.1.2499
Catalyst 9500| c950012Q| 1.3.6.1.4.1.9.1.2418
c950024Q| 1.3.6.1.4.1.9.1.2419
c950040X| 1.3.6.1.4.1.9.1.2420
Catalyst Express 500| 500-24LC| 1.3.6.1.4.1.9.1.725
500-24PC| 1.3.6.1.4.1.9.1.726
500-24TT| 1.3.6.1.4.1.9.1.724
500G-12TC| 1.3.6.1.4.1.9.1.727
Catalyst Express 520| 520-24LC| 1.3.6.1.4.1.9.1.933
---|---|---
520-24PC| 1.3.6.1.4.1.9.1.934
520-24TT| 1.3.6.1.4.1.9.1.932
520-8PC| 1.3.6.1.4.1.9.1.897
520G-24TC| 1.3.6.1.4.1.9.1.935
Cisco ME 4900| ME 4924-10GE| 1.3.6.1.4.1.9.1.788
Catalyst C6880x| ciscoC6880x| 1.3.6.1.4.1.9.1.1936
Catalyst 3560CX| Cisco Catalyst 3560CX-8XPD-S| 1.3.6.1.4.1.9.1.2131
Cisco Catalyst 3560CX-8PT-S| 1.3.6.1.4.1.9.1.2130
Catalyst C3560| catwsC3560CX12pdS| 1.3.6.1.4.1.9.1.2132
catwsC3560CX12pcS| 1.3.6.1.4.1.9.1.2134
catwsC3560CX8tcS| 1.3.6.1.4.1.9.1.2135
catwsC3560CX8pcS| 1.3.6.1.4.1.9.1.2136
Catalyst C2960| catwsC2960CX8tcL| 1.3.6.1.4.1.9.1.2137
Catalyst 2960CX| Cisco Catalyst 2960CX-8PC-L| 1.3.6.1.4.1.9.1.2191
Table 5: Supported Voice-Ready LAN Switches
Series
(Ethernet Ports Only)
| Supported Device| System Object ID from CISCO-PRODUCTS-MIB or
CISCO-STACK-MIB
---|---|---
Catalyst IE2000| IE-2000-24T67-B| 1.3.6.1.4.1.9.1.1842
IE-2000-24T67-B| 1.3.6.1.4.1.9.1.1841
IE-2000-24T67-B| 1.3.6.1.4.1.9.1.1844
IE-2000-24T67-B| 1.3.6.1.4.1.9.1.1843
IE-2000-16T67P-G-E| 1.3.6.1.4.1.9.1.1845
IE-2000-4TS-G-L| 1.3.6.1.4.1.9.1.1470
IE-2000-4TS-G-B| 1.3.6.1.4.1.9.1.1470
IE-2000-4T-G-B| 1.3.6.1.4.1.9.1.1471
IE-2000-8TC-B| 1.3.6.1.4.1.9.1.1472
IE-2000-16TC-L| 1.3.6.1.4.1.9.1.1474
Table 6: Supported Voice-Ready LAN Switches
Series
(Ethernet Ports Only)
| Supported Device| System Object ID from CISCO-PRODUCTS-MIB or
CISCO-STACK-MIB
---|---|---
Catalyst IE2000| IE-2000-16TC-B| 1.3.6.1.4.1.9.1.1474
IE-2000-16TC-G-L| 1.3.6.1.4.1.9.1.1475
IE-2000-16TC-G-N| 1.3.6.1.4.1.9.1.1715
IE-2000-16PTC-G-E| 1.3.6.1.4.1.9.1.1730
IE-2000-4S-TS-G-B| 1.3.6.1.4.1.9.1.1759
IE-2000-4T-G-L| 1.3.6.1.4.1.9.1.1471
IE-2000-16PTC-G-L| 1.3.6.1.4.1.9.1.1729
IE-2000-8TC-G-L| 1.3.6.1.4.1.9.1.1473
IE-2000-8TC-G-B| 1.3.6.1.4.1.9.1.1473
IE-2000-16TC-G-X| 1.3.6.1.4.1.9.1.1520
Table 7: Supported Voice-Ready LAN Switches
Series
(Ethernet Ports Only)
| Supported Device| System Object ID from CISCO-PRODUCTS-MIB or
CISCO-STACK-MIB
---|---|---
Catalyst IE2000U| IE-2000U-4S-G| 1.3.6.1.4.1.9.1.1839
IE-2000U-4TS-G| 1.3.6.1.4.1.9.1.1869
IE-2000U-8TC-G| 1.3.6.1.4.1.9.1.1870
IE-2000U-16TC-GP| 1.3.6.1.4.1.9.1.1868
IE-2000U-16TC-GP| 1.3.6.1.4.1.9.1.1871
IE-2000U-16TC-GP| 1.3.6.1.4.1.9.1.1872
IE-2000U-16TC-GP| 1.3.6.1.4.1.9.1.1840
Table 8: Supported Voice-Ready LAN Switches
Series
(Ethernet Ports Only)
| Supported Device| System Object ID from CISCO-PRODUCTS-MIB or
CISCO-STACK-MIB
---|---|---
Catalyst IE3x00/IE30x0| IE-3000-4TC| 1.3.6.1.4.1.9.1.958
IE-3000-8TC| 1.3.6.1.4.1.9.1.959
IE-3010-16S-8PC| 1.3.6.1.4.1.9.1.1319
IE-3010-24TC| 1.3.6.1.4.1.9.1.1320
IE-3200-8P2S| 1.3.6.1.4.1.9.1.2684
IE-3200-8P2S-E| 1.3.6.1.4.1.9.1.2684
IE-3200-8T2S| 1.3.6.1.4.1.9.1.2683
IE-3300-8T2S| 1.3.6.1.4.1.9.1.2685
IE-3300-8P2S| 1.3.6.1.4.1.9.1.2686
Table 9: Supported Voice-Ready LAN Switches
Series
(Ethernet Ports Only)
| Supported Device| System Object ID from CISCO-PRODUCTS-MIB or
CISCO-STACK-MIB
---|---|---
Catalyst IE3400/IE3400H| IE-3400-8T2S| 1.3.6.1.4.1.9.1.2872
IE-3400-8P2S| 1.3.6.1.4.1.9.1.2687
IE-3400H-24FT| 1.3.6.1.4.1.9.1.2883
IE-3400H-16FT| 1.3.6.1.4.1.9.1.2882
IE-3400H-16T| 1.3.6.1.4.1.9.1.2885
IE-3400H-24T| 1.3.6.1.4.1.9.1.2886
IE-3400H-8FT| 1.3.6.1.4.1.9.1.2881
IE-3400H-8T| 1.3.6.1.4.1.9.1.2884
Table 10: Supported Voice-Ready LAN Switches
Series
(Ethernet Ports Only)
| Supported Device| System Object ID from CISCO-PRODUCTS-MIB or
CISCO-STACK-MIB
---|---|---
Catalyst IE4000| IE-4000-8GT8GP4G-E| 1.3.6.1.4.1.9.1.2079
IE-4000-4T4P4G-E| 1.3.6.1.4.1.9.1.2072
IE-4000-8T4G-E| 1.3.6.1.4.1.9.1.2070
IE-4000-16GT4G-E| 1.3.6.1.4.1.9.1.2078
IE-4000-16T4G-E| 1.3.6.1.4.1.9.1.2073
IE-4000-4GC4GP4G-E| 1.3.6.1.4.1.9.1.2077
IE-4000-4GS8GP4G-E| 1.3.6.1.4.1.9.1.2080
IE-4000-4S8P4G-E| 1.3.6.1.4.1.9.1.2074
IE-4000-4TC4G-E| 1.3.6.1.4.1.9.1.2069
IE-4000-8GS4G-E| 1.3.6.1.4.1.9.1.2076
Table 11: Supported Voice-Ready LAN Switches
Series
(Ethernet Ports Only)
| Supported Device| System Object ID from CISCO-PRODUCTS-MIB or
CISCO-STACK-MIB
---|---|---
Catalyst IE4000| IE-4000-8GT4G-E i+F45:F48| 1.3.6.1.4.1.9.1.2075
IE-4000-8S4G-E| 1.3.6.1.4.1.9.1.2071
Catalyst IE4010| IE-4010-4S24P| 1.3.6.1.4.1.9.1.2368
IE-4010-16S12P| 1.3.6.1.4.1.9.1.2369
Catalyst IE5000| IE-5000-16S12P| 1.3.6.1.4.1.9.1.2296
IE-5000-12S12P-10G| 1.3.6.1.4.1.9.1.2233
The following table lists the Meraki Switches and Meraki Managed Catalyst Switches that are supported for Switch Port-based tracking through SNMP v2.
Table 12: Meraki Switches and Meraki Managed Catalyst Switches
Series
(Ethernet Ports Only)
| Supported Device| System Object ID from CISCO-PRODUCTS-MIB or
CISCO-STACK-MIB
---|---|---
Meraki MS120| MS120-8| 1.3.6.1.4.1.29671.2.338
MS120-8LP| 1.3.6.1.4.1.29671.2.339
MS120-8FP| 1.3.6.1.4.1.29671.2.340
MS120-24| 1.3.6.1.4.1.29671.2.341
MS120-24P| 1.3.6.1.4.1.29671.2.342
MS120-48| 1.3.6.1.4.1.29671.2.343
MS120-48LP| 1.3.6.1.4.1.29671.2.344
MS120-48FP| 1.3.6.1.4.1.29671.2.356
MS120-48FP| 1.3.6.1.4.1.29671.2.356
Meraki MS210| MS210-24P| 1.3.6.1.4.1.29671.2.346
MS210-48LP| 1.3.6.1.4.1.29671.2.348
MS210-24| 1.3.6.1.4.1.29671.2.345
MS210-48| 1.3.6.1.4.1.29671.2.347
MS210-48FP| 1.3.6.1.4.1.29671.2.349
Meraki MS125| MerakiMS125-24| 1.3.6.1.4.1.29671.2.371
---|---|---
MerakiMS125-24P| 1.3.6.1.4.1.29671.2.372
MerakiMS125-48| 1.3.6.1.4.1.29671.2.373
MerakiMS125-48LP| 1.3.6.1.4.1.29671.2.374
MerakiMS125-48FP| 1.3.6.1.4.1.29671.2.375
Meraki MS220| MerakiMS220-8| 1.3.6.1.4.1.29671.2.304
MerakiMS220-8p| 1.3.6.1.4.1.29671.2.305
MerakiMS220-24| 1.3.6.1.4.1.29671.2.306
MerakiMS220-24p| 1.3.6.1.4.1.29671.2.307
MerakiMS220-48| 1.3.6.1.4.1.29671.2.308
MerakiMS220-48lp| 1.3.6.1.4.1.29671.2.309
MerakiMS220-48fp| 1.3.6.1.4.1.29671.2.310
Meraki MS225| MS225-24| 1.3.6.1.4.1.29671.2.328
MS225-24p| 1.3.6.1.4.1.29671.2.329
MS225-48| 1.3.6.1.4.1.29671.2.330
MS225-48lp| 1.3.6.1.4.1.29671.2.331
MS225-48fp| 1.3.6.1.4.1.29671.2.332
Meraki MS250| MS250-24| 1.3.6.1.4.1.29671.2.333
MS250-24p| 1.3.6.1.4.1.29671.2.334
MS250-48| 1.3.6.1.4.1.29671.2.335
MS250-48lp| 1.3.6.1.4.1.29671.2.336
MS250-48fp| 1.3.6.1.4.1.29671.2.337
Meraki MS320| MS320-24| 1.3.6.1.4.1.29671.2.311
MS320-24p| 1.3.6.1.4.1.29671.2.312
MS320-48| 1.3.6.1.4.1.29671.2.313
MS320-48lp| 1.3.6.1.4.1.29671.2.314
MS320-48fp| 1.3.6.1.4.1.29671.2.315
Meraki MS350| MS350-24| 1.3.6.1.4.1.29671.2.318
---|---|---
MS350-24p| 1.3.6.1.4.1.29671.2.319
MS350-48| 1.3.6.1.4.1.29671.2.320
MS350-48lp| 1.3.6.1.4.1.29671.2.321
MS350-48fp| 1.3.6.1.4.1.29671.2.322
MS350-24x| 1.3.6.1.4.1.29671.2.327
Meraki MS355| MS355-24X| 1.3.6.1.4.1.29671.2.357
MS355-24X2| 1.3.6.1.4.1.29671.2.358
Meraki MS355-48X| 1.3.6.1.4.1.29671.2.359
Meraki MS355-48X2| 1.3.6.1.4.1.29671.2.360
Meraki MS390| Meraki MS390-24-HW| 1.3.6.1.4.1.29671.2.362
Meraki MS390-24P-HW| 1.3.6.1.4.1.29671.2.363
Meraki MS390-24U-HW| 1.3.6.1.4.1.29671.2.364
Meraki MS390-24UX-HW| 1.3.6.1.4.1.29671.2.365
Meraki MS390-48-HW| 1.3.6.1.4.1.29671.2.366
Meraki MS390-48P-HW| 1.3.6.1.4.1.29671.2.367
Meraki MS390-48U-HW| 1.3.6.1.4.1.29671.2.368
Meraki MS390-48UX-HW| 1.3.6.1.4.1.29671.2.369
Meraki MS390-48UX2-HW| 1.3.6.1.4.1.29671.2.370
Meraki C9300| MerakiC9300-24T| 1.3.6.1.4.1.29671.2.383
Supported Cisco Routers
The following table lists the Cisco router’s Emergency Responder support.
Supported Cisco UCS Platforms
For information about supported Cisco Unified Computing System (UCS) platforms, see the Unified The Communications Virtualization Supported Applications section of the Cisco Collaboration Virtualization Wiki.
VMware Support
For information about VMware, see the Unified Communications VMWare
Requirements section of the Cisco documentation wiki at
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization
/virtualization-software-requirements.html.
Supported OVAs and Capacity
For information about OVAs, administrators should see the Virtualization for
Cisco Emergency Responder (CER) at
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization
/virtualization-cisco-emergency-responder.html.
Related Documentation
-
Cisco Emergency Responder Documentation
See the publications for Cisco Emergency Responder. Navigate from the following documentation URL: https://www.cisco.com/c/en/us/support/unified- communications/emergency-responder/series.html. -
Cisco Unified Communications Manager Documentation
See the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL: https://www.cisco.com/c/en/us/support /unified-communications/unified-communications-manager- callmanager/series.html.
Important Notes
Cisco Emergency Responder 15x Supported Upgrades
- Cisco Emergency Responder 10.x and later is supported on Cisco Unified Computing System (UCS) and other virtual platforms only. All existing installations on Media Convergence Servers (MCS) should be migrated to UCS before upgrading to Cisco Emergency Responder 10.x or later.
- Direct Refresh Upgrades from Pre-12.5.x source to Release 15 and later is not supported. You should first upgrade your source to Release 12.5.x or 14 and SUs and then upgrade your source to Release 15 and later.
Note
Cisco Emergency Responder 15 and later does not support Install with Data
Import.
Direct upgrades to Cisco Emergency Responder 15 and later are supported only for the following releases:
- Cisco Emergency Responder 12.5(1) or Cisco Emergency Responder 12.5(1a) or Cisco Emergency Responder 12.5(1) SU1 or Cisco Emergency Responder 12.5(1) SU2 or Cisco Emergency Responder 12.5(1) SU3 or Cisco Emergency Responder 12.5(1) SU4 or Cisco Emergency Responder 12.5(1) SU5 or Cisco Emergency Responder 12.5(1) SU6 or Cisco Emergency Responder 12.5(1) SU7 or Cisco Emergency Responder 12.5(1) SU8b
- Cisco Emergency Responder 14 or Cisco Emergency Responder 14SU1 or Cisco Emergency Responder 14SU2 or Cisco Emergency Responder 14SU3a
COP Files Required for Upgrades to Release 15 and later
- Emergency Responder now improves the encryption for upgrading files. All COP and ISO upgrade files are now signed with the SHA1SUM hash-based signing tool. SHA-1 is now deprecated and has been superseded by SHA-2 (for example SHA-512).
- Post-Release 14, all new COP and ISO files are signed with the SHA512SUM hash-based signing tool.
Table 14: Required COP Files for Upgrades and Migrations to Emergency Responder Release 15 and later
From | To | Upgrade Type |
---|
12.5(1), 12.5(1a),
12.5(1) SU1,
12.5(1) SU2,
12.5(1) SU3,
12.5(1) SU4,
12.5(1) SU5,
12.5(1) SU6,
12.5(1)SU7, and
12.5(1)SU8b
| 15| Apply the required Upgrade Readiness COP File (pre-upgrade):
ciscocm.cer_preUpgradeCheck-X.k4.cop.sha512.
Note **** If you want to upgrade Emergency Responder from Release 12.5.x (except for Release 12.5(1)SU6) to 15 and later, you must use the following COP file:
ciscocm.enable-sha512sum-2021-signing-key-v1.0.cop.sgn.
There are no Direct Refresh Upgrade supported paths for Emergency Responder Release 15 and later. Refresh Upgrades from Pre-12.5.x source to Release 15 and later is not supported.
Apply the required Upgrade Readiness COP Files (post-upgrade):
ciscocm.cer_postUpgradeCheck-X.k4.cop.sha512.
14, 14SU1, 14SU2,
and 14SU3a
| 15| Apply the required Upgrade Readiness COP File (pre-upgrade):
ciscocm.cer_preUpgradeCheck-X.k4.cop.sha512. Required COP files:
• ciscocm.enable-sha512sum-2021-signing-key-v1.0.cop.sgn
• ciscocm.cer_V14_CSCwf99494_Intracluster_v1.1.zip
__
Note **** You should apply the following COP file for Release 14SU2 before upgrading your Emergency Responder to Release 15 and later:
ciscocm.cer_V14SU2_CSCwc26596-CSCwc76921_C0173-1.zip.
There are no Direct Refresh Upgrade supported paths for Emergency Responder Release 15 and later. Refresh Upgrades from Pre-12.5.x source to Release 15 and later is not supported.
Apply the required Upgrade Readiness COP Files (post-upgrade):
ciscocm.cer_postUpgradeCheck-X.k4.cop.sha512.
Table 15: Emergency Responder Release 15 VM Configuration Requirements
| Previous Requirements| Release 15 Requirements
---|---|---
OVA Types| vCPU| RAM| Disk| vCPU| RAM|
Disk
20, 000 users| 1| 4 GB| 80 GB| 2| 6 GB| 80 GB
---|---|---|---|---|---|---
30, 000 users| 2| 6 GB| 110 GB| 2| 6 GB| 110 GB
40, 000 users| 4| 6 GB| 110 GB| 4| 6 GB| 110 GB
In case you are planning to upgrade any of your 12.5.x or 14 and SUs Emergency Responder to Release 15 and later, note the following:
- Deployments with 12,000 or 20,000 users having 4GB vRAM should increase the vRAM size to 6GB before upgrading to Release 15 and later.
- Deployments with 20000 users having 1 vCPU should increase the vCPU to 2 before upgrading to Release 15 and later.
Caveats
This section contains information about accessing the Cisco Bug Search to find open caveats and resolved caveats.
Access Cisco Bug Search
Known problems (bugs) are graded according to severity level. These release
notes contain descriptions of the following:
- All severity level 1 or 2 bugs
- Significant severity level 3 bugs
You can search for problems by using Cisco Bug Search.
Before you begin
To access Cisco Bug Search, you need the following items:
- Internet connection
- Web browser
- Cisco.com user ID and password
Procedure
- Step 1 To access Cisco Bug Search, go to: https://bst.cloudapps.cisco.com/bugsearch
- Step 2 log in with your Cisco.com user ID and password.
- Step 3 To look for information about a specific problem, enter the bug ID number in the field search, then press Enter.
Open Caveats
Table 16: Open Caveats for Cisco Emergency Responder 15SU1
Identifier | Headline |
---|---|
CSCwj11507 | 911 |
calls match defaults ERL due to IPSubnet hashmap rehashing
Resolved Caveats
Table 17: Resolved Caveats for Cisco Emergency Responder 15SU1
Identifier | Headline |
---|---|
CSCwi97789 |
Restrict X.509 certificate validity periods – Revert of CSCvk20066
CSCwi96690| CER
ERL Management API conventional ERL Update failure. The COS/TOS field requires
text instead of a number
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