SMART AIR DVW-642 WiFi Router User Guide

SMART AIR DVW-642 WiFi Router

Product Specifications

• Model: DVW-642 WiFi Router
• LED Indicator: RGB LED
• Connection Type: Wireless
• Ports: Refer to user manual for details

Frequently Asked Questions

Q: What should I do if the LED indicator shows a red color?

A: The red color indicates that the WiFi router is booting up. Wait for the booting process to complete before troubleshooting further.

Q: How can I reset the WiFi router to factory default settings?

A: To reset to factory defaults, locate the reset button on the router and press it for 10 seconds while the router is powered on. This will restore the router to its original settings.

Thank you for buying our WiFi router. For safe and optimal use, please follow the instructions below:

Product Overview

Follow each step of setup guide described in user manual to configure and install the router easily.

Checking components

Check first if there is any missing or defective component in the giftbox. Please refer to the figure below for the components in the giftbox.

Hardware ports and switches
Refer to below figure for the hardware ports and switches and their usage.

LED Indicator

The RGB LED is located in the middle of front side and displays different colors according to the status of WiFi router and network status.

Red

| On| WiFi router is booting up (first booting step)
Blinking| WiFi router is booting up (second booting step)

or applying modified configurations

Yellow

| On| In the progress of initializing WiFi router
Blinking| Cannot connect to the network (WAN Link Down / MESH Disconnect)
Quick Blinking| New firmware is being updated to the WiFi router

Blue

| On| Internet service is not available since IP address was not allocated in

DHCP mode

Blinking| WiFi router is making MESH connection
Quick Blinking| WiFi router is making Wi-Fi Extender connection
Green| On| Normal Internet service is ready
Blinking| Indicates a signal strength of mesh controller AP (MESH Agent Mode)
Magenta| On| Factory default values are being applied to the WiFi router (Service

Standby state)

Installing the WiFi Router

1. What to check before installing the product
   The WiFi router is given an IP address in two ways by the internet service provider. Please check the way you are using and read the precautions below. IP allocation type| Explanation
   ---|---
   Dynamic IP Address| Connects with one of xDSL, Optical LAN, Cable Internet Service, and ADSL

without running a connection manager program

Static IP Address| Assigned a specific IP address given by an Internet service provider

Dynamic IP Address User Notes

In this mode
mode, an IP address is automatically allocated to the WiFi router by simply connecting LAN cable without any additional settings settings.

In case you can not connect to the Internet, there is a probability that the service provider may be restricting Internet service with devices having unauthorized MAC addresses, and in some cases, if the MAC address of the connected PC or WiFi Router changes, the Internet service gets available only after customer authentica tion.
If the problem persists, it is recommended you check with the Internet service provider.

Static IP Address User Notes
In this mode, you have to use an IP address allocated by Internet service provider and apply it to the WiFi router. For using internet service normally, you have to check if following parameters of the WiFi router are well configured

1. IP Address
2. Subnet Mask
3. D efault Gateway
4. Primary DNS ⑤
5. Secondary DNS
6. You can
   apply the designated IP address to WiFi router in its administrator web page by connecting your PC to WiFi router

• A dministrator web page : h ttp://smartair.davolink.net
• Network > Internet Settings > IP Mode Static IP

Connecting LAN Cables for Internet connection

1. Internet service through wall port
2. Internet service through wall port

Connecting to WiFi

1. For connecting to WiFi, scan the QR code of [1. Automatically connect to WiFi ] printed on the enclosed QR code sticker.
2. When the QR code is successfully scanned, it will display “Connect to Bob _XXXXXX network”.
   Then connect to WiFi by selecting it.

Connecting to administrator web page

1. For connecting to administrator WEB, scan the QR code of [2. Access admin page after WiFi connection] printed on the enclosed QR code sticker.
2. In the popped-up log-in window for the administrator WEB by QR code scan, please log in by entering a password below QR code in the sticker.

Setting up WiFi configuration

1. After successfully logging in administrator WEB, please select the “Easy WiFi menu at the bottom of Home screen.
2. Enter the SSID and Encryption Key you want to set
3. Apply the modified values to WiFi router by selecting the “ menu.
4. Connect to the chan ged SSID after the “ A pplying” status is completed

Adding Mesh AP

1. Powering to AP
   Connect power to the controller and agent APs
   Connect the internet line to the WAN port of controller AP

2. Checking LED status before installing Mesh
   Controller AP : Green
   Agent AP : Magenta

3. Pushing the Mesh Button
   Push the Mesh button in product rear side for more than 1s
   Check if the blue LED in product front side blinks
   Once connection is completed, agent AP reboots automatically

4. Checking LED
   Controller AP LED : Green
   Agent AP LED : Green
   Put the agent AP in preferred location after completion
   When mesh does not work, repeat step 1 to step 4 after initializing by pushing reset button in product rear side for more than 5s.

WiFi Router Usage and Precautions

Security Settings
We, Davolink Inc., puts top priority on the security of your network and data. Our WiFi router supports several advanced security features in order to ensure a safe online experience for you and your family. Here are some essential user-configurable security settings:

• Firmware Updates: Regularly updates your router’s firmware to keep up with the latest security patches and enhancements. Firmware updates are crucial to protect against potential vulnerabilities.
• Password Protection: WiFi router requires for a strong and unique network password. The password rule includes avoiding common passwords and combination of letters, numbers, and symbols to make it difficult to easily guess the password.
• Guest Network: If there are many cases you have guests, it is highly recommended to set up a separate guest network. Since this guest network isolates guest devices from your main network, it protects your sensitive and private data from unauthorized access.
• Secure Devices: Check if all station devices connected to your network are updated with the latest security patches. Devices of outdated security version can be easily exposed to security risks, so keeping it updated is crucial.
• Device Naming: Rename your devices to easily identify them. This helps you identify unauthorized devices on your network at once.
• Network Encryption: Choose the highest level of encryption, such as WPA3, for securing your network traffic and preventing it from unauthorized access. (One thing to note is the station device must support it and there might be interoperability issues with older devices.)
• Remote Management: Disable remote management of your router unless necessary. This reduces the risk of unauthorized access from outside your network.
  By configuring those security settings, you can enjoy online experiences more safely and protect your network from potential threats. If you have any question or need technical support with setting up these features, our experienced support team is here to help. Your security is our priority, and we are committed to providing you with the tools you need to stay safe online.

Wireless Frequency, Range, and Coverage
Our WiFi router supports three frequency bands: 2.4GHz, 5GHz. Each frequency band offers specific advantages, and understanding their characteristics can help you optimize your wireless experience.

• 2.4GHz Band: This band provides a wider range in house or office with better permeability. However, due to its heavy use by other WiFi AP, home appliances, speaker, bluetooth, and so on, 2.4GHz band becomes congested more often than not in densely populated areas, and it might result in poor service quality.
• 5GHz Band: The 5GHz band offers higher data rates and is less prone to interfere with other electronic devices. It is ideal for services requiring faster data rates, such as streaming and online gaming. However, its coverage area can be slightly reduced compared to the 2.4GHz band.

Optimizing Wireless Range

• Placement: For better WiFi range, it is recommended to place the router in a central location of house or office for minimizing number of obstacles between the router and devices.
• Frequency band: Select the appropriate frequency band based on your device’s capabilities and what you usually do over Internet.
• Dual-Band Devices: Devices that support both 2.4GHz and 5GHz can switch to the less congested band for better performance.
• Extenders: Consider using WiFi range extenders to extend coverage in areas with weak signals.
  By understanding the pros and cons of each frequency band you will be able to well tailor your wireless experience to your needs. Remember, selecting the right frequency band by usage can enhance your wireless performance and range throughout your home or office.

Safety Precautions

Radio Frequency Emission and Safety
This WiFi router operates by emitting radiofrequency (RF) signals to establish wireless connections. It is designed to comply with safety standards and regulations. To ensure safe usage, please adhere to the following:

• RF Exposure Compliance: This equipment complies with FCC radiation exposure limits specified for uncontrolled environments. For safe operation, maintain a minimum distance of 20cm between the Wi-Fi Router and your body.
• Distance : Ensure that the antennas are installed with a minimum separation distance of at least 20cm from all persons at all times. And avoid prolonged close proximity to the Wi-Fi router during its operation.
• Children and Pregnant Women: The signal strength of wireless communication devices such as Wi-Fi routers adheres to government standards and recommended guidelines, generally ensuring safety. However, sensitive groups such as pregnant women, young children, and the elderly should maintain distance to minimize exposure to electromagnetic field levels when using the devices.
• Location: Place the router in a well-ventilated area and avoid positioning it near sensitive equipment, such as medical devices, microwaves, any other antennas or transmitters, to prevent potential interference.
• Authorized Accessories: Use only authorized accessories provided by the manufacturer. Unauthorized modifications or accessories may impact the device’s RF emissions and safety.
  Please note that the router’s RF emissions are within the limits established by regulatory authorities. However, following these safety recommendations ensures that exposure remains within safe levels.

Other Safety Precautions
Ensuring the safety of our users is of paramount importance. Our WiFi router is designed with various safety features, and adhering to these precautions will help you enjoy a secure and worry-free wireless experience.

• Proper Ventilation: Place the router in a well-ventilated area to prevent overheating. Avoid covering the device, which could hinder airflow and lead to potential issues.
• Secure Placement: Ensure that the router is placed in a way that cords and cables are not in the way of children or pets to prevent tripping hazards.
• Temperature: Keep the router in an environment within the specified temperature range. Extreme temperatures can affect performance and longevity.
• Electrical Safety: Use the provided power adapter and cable to avoid electrical hazards. Ensure the router is connected to a stable power source.
• Water and Moisture: Keep the router away from water and damp environments. Exposure to liquids can damage the device and pose a safety risk.
• Physical Handling: Handle the router with care. Avoid dropping or subjecting it to unnecessary impact that could damage its components.
• Cleaning: Before cleaning the router, disconnect it from the power source. Use a soft, dry cloth to wipe the exterior. Avoid using liquid cleaners.
• Antennas: If your router has external antennas, adjust them carefully to avoid strain on the connectors. Be cautious not to bend or break them.
  By following these safety precautions, you can create a secure environment for both your network and your loved ones. If you have any concerns or require further guidance, feel free to contact our customer support team at [customer support email]. Your safety and satisfaction remain our utmost priority as we strive to offer you a secure and reliable connectivity experience.

Quality Assurance

• We assure this product will not be having hardware defect issue in the normal use within the warranty.
• The warranty is 2 years of purchase and is valid for 27 months of manufacture in case the proof of purchase is not possible.
• If you encounter problems while using the product, contact the product vendor first.
  Free Service| Paid Service
  ---|---
  ·  Product defect and failure within warranty

·  Same failure within 3 months of paid service

| ·  Product defect and failure after warranty

·  Failure by the operation of unauthorized person

·  Failure by natural disasters, such as lightning, fire, flood, etc

·  Defects due to user’s mistake or carelessness

Customer Support
For assistance or technical support, please contact

our customer support team at us_support@davolink.co.kr
For more information, visit our website: www.davolink.co.kr

Regulatory Compliance

Federal Communications Commission
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Innovation, Science and Economic Development Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. (2) This device must accept any interference, including interference that may cause undesired operation of the device
   The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz, 5470-5600MHz, and 5650-5725MHz.

References

• davolink.co.kr
• davolink.co.kr/

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