SONY XR-48A90K Smart LED TV User Guide

: June 4, 2024
: Sony

Television
Setup Guide

BRAVIA XR
XR-48A90K / 42A90K

Sony Customer Support
U.S.A.: https://www.sony.com/tvsupport
Canada: https://www.sony.ca/support
The United States 1.800.222.SONY
Canada 1.877.899. SONY
Please Do Not Return the Product to the Store

*1 Only for limited region/country/model.

Television

BRAVIA XR

5-039-051-11(1)

About Manuals
This TV comes with the following manuals. Please retain the manuals for future reference.

Setup Guide
• TV installation and setup.

Reference Guide (this manual) / Safety Documentation
• Safety information, remote control, troubleshooting, wall-mount installation, specification, etc.

Help Guide (On-screen Manual)

Settings, functions, Internet connection, troubleshooting, etc.
To open it, press (Input) on the remote control and select [Help]. If [Help] does not exist, select [Edit] and add [Help].
You can refer to the Help Guide with your smartphone.

https://rd1.sony.net/help/tv/jusltn1/h_usltn/

IMPORTANT – Read the End User Software License
Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software License Agreement. The software license
agreement between you and Sony is available online at the Sony website (https://www.sony.net/tv-software-licenses/) or on your product screen. Press (Quick Settings) on the remote control and select [Settings] → [System] → [About] → [Legal information] →[End user license agreement].

Note

Images and illustrations used in the Setup Guide and this manual are for reference only and may differ from the actual product.
Setting menus are subject to change without notice due to software updates.
For the latest information, visit the Sony support website.

The 48″ class has a 47.5 inch (120.7 cm) viewable image size and the 42″ class has a 41.5 inch (105.5 cm) viewable image size (measured diagonally).

Location of the identification label
Labels for the TV Model No. and Power Supply rating are located on the rear of the TV. They can be found by removing the terminal cover.

IMPORTANT NOTICE

Owner’s Record
The model and serial numbers are located at the side and/or rear of the TV. Record these numbers in the spaces provided below. Refer to them whenever you call upon your Sony dealer regarding this TV. Model Name
Serial No.

IMPORTANT NOTICE FOR MEXICO
Operation of this equipment is subject to the following two conditions: (1) it is possible that this equipment or device may not cause harmful interference and (2) this equipment or device must accept any interference, including interference that may cause undesired operation.
For information related to the certificate number, refer to the package label and/or product.

Note: This product uses the following module for wireless functionalities:
Model: DHUR-SY63
Brand: Wistron NeWeb Corporation

Information for the remote control with voice command is included with this product:
Model: RMF-TX900U*
Brand: Sony

Note: Uses the following device for wireless functionalities:
Model: UE878
Brand: UEI

To see the model name of the remote control, open the remote control cover and see the label on the remote control.

CAUTION
To prevent electric shock and blade exposure, do not use this AC plug with an extension cord, receptacle, or another outlet unless the blades can be fully inserted.
• Operate the TV only on 110 V – 240 V AC (U.S.A./Canada 120 V AC)

Note
• This television includes a QAM demodulator which should allow you to receive unscrambled digital cable television programming via subscription service to a cable service provider. The availability of digital cable television programming in your area depends on the type of programming and signal provided by your cable service provider.

Safety Information

Notice for customers in the United States of America
Supplier’s Declaration of Conformity
Trade Name: SONY
Model: XR-48A90K / XR-42A90K
Responsible Party: Sony Electronics Inc.
Address: 16535 Via Esprillo, San Diego, CA 92127 U.S.A.
Telephone Number: 858-942-2230

FCC Related Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Pursuant to FCC regulations, you are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this
equipment.

Safety and Regulatory
FCC regulations restrict the operation of this device to indoor use only.

Notice for customers in Canada
This device contains license-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s).
Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
High-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and these radars could cause interference and/or damage to LE-LAN devices.

Notice for customers in the United States of America and Canada
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from the person’s body (excluding extremities: hands, wrists, feet, and ankles).
This device and its antenna(s) must not be co-located or operating with any other antenna or transmitter except Grant condition.

Compatible Wall-Mount Bracket Information
Use the following Sony Wall-Mount Bracket with your TV model.

Sony TV Model No. XR-48A90K
Sony Wall-Mount Bracket Model No. SU-WL855*1

Use with other Wall-Mount Brackets 2 may cause instability and could result in property damage or injury.
1 Only for limited region/country/model.
*2 For instructions on using the Wall-Mount Bracket with your TV please go to https://www.sony.com/am/support for your TV model and download “Wall-Mount Bracket”.

To Customers
Sufficient expertise is required for TV installations. Be sure to subcontract the installation to a Sony dealer or licensed contractor and pay adequate attention to safety during the installation.

Before setting up your TV
Some TV models are packaged with a detached Table-Top Stand so you can mount your TV to a wall right away. See “Installing the TV to the Wall” if you want to mount the TV to a wall. If you are not mounting the TV to a wall, you will need to attach the Table-Top Stand (refer to the Setup Guide).
Be sure to consider the following while setting up your TV:

Disconnect all cables when carrying the TV.
Before transporting the TV set, remove the terminal covers.
Two or more people are needed to transport a large TV set.
Correct hand placement while carrying the TV is very important for safety and to avoid damage.
When handling or mounting the TV set, do not lay down the TV.
Ensure your TV has adequate ventilation, refer to the safety documentation.
For best picture quality, do not expose the screen to direct illumination or sunlight.
Avoid installing the TV in a room with reflective walls and floor materials.
Avoid moving the TV from a cold area to a warm area. Sudden room temperature changes may cause moisture condensation. This may cause the TV to show a poor pictures and/or poor color. Should this occur, allow moisture to evaporate completely before powering the TV on.

Securing the TV

Sony strongly recommends taking measures to prevent the TV from toppling over.
Unsecured TVs may topple and result in property damage, serious bodily injury or even death.

Preventing the TV from Toppling

Secure the TV to a wall and/or Stand.
Do not allow children to play or climb on furniture and TV sets.
Avoid placing or hanging items on the TV.
Never install the TV on:
- slippery, unstable, and/or uneven surfaces.
- furniture that can easily be used as steps, such as a chest of drawers.
Install the TV where it cannot be pulled, pushed, or knocked over.
Install the TV so that the TV’s Table-Top Stand does not protrude out from the Stand (not supplied). If the Table-Top Stand protrudes out from the Stand, it may cause TV set to topple over, fall down, and cause personal injury or damage to the TV.
Route all AC power cords and connecting cables so that they are not accessible to curious children.

Recommended Measures to Secure the TV
Consider the following measures when securing your TV to a Stand (not supplied).
1 Secure the Stand for the TV.
Make sure the Stand can adequately support the weight of the TV. Use two angle braces (not supplied) to secure the Stand. For each angle, brace use the appropriate
hardware to:

Attach one side of the angle brace to the wall stud.
Attach the other side to the Stand.

2 Secure the TV to the Stand.
Use the optional hardware listed as follows (not supplied):

M6 machine screws (screwed into the TV’s rear cover).
A screw or similar (attach it to the Stand).
Rope or chain (strong enough to support the weight of the TV). Make sure that there is no excess slack in the rope or chain.

The length of the M6 machine screw differs depending on the rope or chain diameter. Please refer to the below illustration.

3 Anchor the TV to the wall by using bolts, wall anchors, and a chain (or rope).

Please refer to the below illustration for M6 eye bolt length.

Note

Your TV is shipped with screws attached to the rear of the TV depending on the TV model. (They are fastened in the screw holes for wall mounting.) Be sure to remove the upper two screws prior to anchoring the TV to a wall.
Securing the TV to the Stand without securing the TV and the Stand to the wall provides minimum protection against the TV toppling over. For further protection, be sure to follow the three measures recommended.

The BRAVIA® 4K TV Experience
Thank you for choosing Sony! Your new BRAVIA® TV opens the door to the “4K TV Experience”. This document will help you get the most out of your TV.
Please take a moment to register your TV at: U.S.A.: https://productregistration.sony.com Canada: https://www.sony.ca/registration

Four Steps to a 4K TV Experience
Set, Source, Sound, and Setup.

Set
Now that you have made the best selection in OLED TV technology, be sure to remove all of the accessories from the packaging before setting up your TV.
Source
To experience the stunning detail of your BRAVIA TV, you need access to HD programming.
• Upgrade your signal or content source to high-definition (4K) by contacting your HD service provider.
• Bring the astonishing resolution of your Sony 4K Ultra HD TV to life with Sony 4K Ultra HD Blu-ray Player. (The availability depends on region)
• Receive over-the-air HD broadcasts with an HD-quality antenna connected directly to the back of your TV. Visit https://www.antennaweb.org for more
information on antenna selection and setup.
• Discover the wealth of entertainment now available on super-high resolution Blu-ray Disc™ player and other Sony HD equipment.
Sound
Complete the high-definition experience with a BRAVIA Sync™ surround sound system or A/V receiver from Sony.
Setup
Install your TV and connect your sources. To help assure the highest quality for your HD experience, use Ultra High-Speed HDMI (High-Definition Multimedia Interface) cables.

This TV displays all video input signals in a resolution of 3840 dots × 2160 lines.

Note

For details of supported formats, refer to the “Specifications” in this manual.
For supported PC formats, refer to the online Help Guide.

Protecting the TV Screen (OLED TV)

Precautions to Protect the Screen from Damage
Image retention
OLED TV’s are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended periods of time. This is not a malfunction of the TV. Avoid displaying images that may cause image retention.

The following are examples of images that may cause image retention:

Content with black bars either on the top and bottom and/or the left and right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard definition)
Static images such as photos.
On-screen menus, program guides, channel logos etc.
Static content from applications.
On-screen tickers, such as those used for news and headlines.

To reduce the risk of image retention:

Sony recommends that you turn off the TV normally by pressing the power button on the remote control or the TV.
Fill the screen by changing [Wide mode] to eliminate the black bars. Select [Wide mode] other than [Normal].
Turn off the OSD (On Screen Display) by pressing 123 (Control menu) button and select [Info], and turn off the menus from connected equipment.
Avoid displaying static images with bright colors (including white), clocks or logos on any portion of the screen.
Set the picture settings based on the ambient conditions. The Standard Picture is recommended for home use and when viewing content that often displays the station logos, etc.

The TV has following features to help reduce/prevent image retention.

Panel refresh
A panel refresh will adjust the panel uniformity. Panel refresh can be performed and should only be used when image retention is very noticeable.

Caution:

The Panel refresh function may affect the panel. Do not perform Panel refresh more than once a year as it may affect the usable life of the panel.
Panel refresh takes about ten minutes to complete.
The effectiveness of a panel refresh may vary depending on the image retention condition.

Pixel shift
Automatically moves the image on the screen to prevent image retention.

Other feature
The screen brightness is automatically reduced when displaying still images, clocks, bright colors or logos etc.

Using TV as Part of Audio System

Note

Before connecting cables, disconnect the AC power cord of both TV and AV receiver.
Refer to the instruction manual of the Audio system with S-CENTER OUT terminal for detail.

Remote Control and TV

The remote control shape, layout, availability and function of remote control buttons may vary depending on your region/country/TV model/TV settings*1

(Power)
TV: Display TV channel list or switch to input.
(Quick settings): Display Quick Settings.
(Input) : Display and select the input source, etc.
123 (Control menu): Display the Control menu.
: On screen menu navigation and selection.
(Back)
(Home)
(Google Assistant) / (Microphone): Use Google Assistant 4 5 .
+/– (Volume)
*(Mute) 6
CH + / – (Channel)
(Guide):* Display the digital program guide of TV or Cable/Satellite box
App buttons
(Power)
*BUILT-IN MIC SWITCH 4:** Turn on/off the built-in MIC.
Built-in MIC458: To enable the built-in MIC, press the Google Assistant button on the remote control and follow the on-screen instructions.
Remote Control sensor / Light sensor / LED
1 For other remote control models, refer to the online Help Guide for details.
2 The remote control backlight will illuminate when the light sensor detects the ambient light is low. Automatic illumination of the backlight can be turned off.
3 The buzzer will emit a sound when you use the remote finder function. Refer to the online Help Guide for details.
4 Only for limited region/country/model/ language.
5 Google Assistant requires an Internet connection.
6 Accessibility shortcut is available by pressing and holding (Mute).
7 [Cable/Satellite box setup] setting is required.
8 Power consumption will increase when the built-in MIC is enabled as it is always listening.

For more information, refer to the Help Guide.
Press (Input) on the remote control and select [Help]. If [Help] does not exist, select [Edit] and add [Help].

Guidelines for IR Remote Control

Point your remote control directly at the IR sensor located on your TV.
Make sure that no objects are blocking the path between the remote control and the IR sensor on your TV..
Fluorescent lamps can interfere with your remote control; try turning off the fluorescent lamps.
If you are having problems with the remote control, reinsert or replace your batteries and make sure that they are correctly inserted.

Installing the TV on the Wall

*Using the optional Wall-Mount Bracket (SU-WL855 only) (not supplied)**

To Customers:
For product protection and safety reasons, Sony strongly recommends that the installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance, and examination of this product.

Wall-Mount Bracket Installation Information
For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the Sony Customer Support website for your TV model at the following address. https://www.sony.com/am/support

Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.
Sony is not liable for any damage or injury caused by mishandling or improper installation.
The length of the screw for the Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to the below illustration.
Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

Note
• Read the supplied safety documentation for additional safety information.

Only for limited region/country/model.

Using the optional Wall-Mount Bracket (Except SU-WL855) (not supplied)
This TV instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall.
Your TV can be mounted to a wall using a suitable Wall-Mount Bracket (not supplied).
If the Table-Top Stand is attached to the TV, the TV may require detaching the Table-Top Stand; see “Detaching the Table-Top Stand from the TV”.
Prepare the TV for the Wall-Mount Bracket before making cable connections.

For product protection and safety reasons, Sony strongly recommends that the installation of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself.

Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine
the strength of the wall for withstanding the TV’s weight.
The screws for installing the Wall-Mount Bracket to the TV are not supplied.
The length of the screw for the Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to the below illustration.
Refer to the following table for wall-mount hole pattern.

Model Name	Wall-mount hole pattern

**a**× **b**
XR-48A90K| 300 × 300 mm
XR-42A90K| 200 × 200 mm

Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

Note

Read the supplied safety documentation for additional safety information.
For more detailed information, visit the Sony Customer Support website.*
Only for limited region/country/model.

1 Remove the terminal covers.

2 Remove the screws from the rear of the TV.

3 Attach the Wall-Mount Bracket (not supplied) using the screws (not supplied).

Note
• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.

Detaching the Table-Top Stand from the TV
To detach the Table-Top Stand from the TV, remove the screws .

Note

Be careful when lifting the TV as the Table-Top Stand is detached, the Table-Top Stand may topple over and cause personal injury.
Take care when removing the Table-Top Stand from the TV to prevent it from falling over and damaging the surface that the TV is sitting on.
Do not remove the Table-Top Stand for any reason other than to install corresponding accessories on the TV.
Be sure the TV is vertical before turning it on. To avoid uneven picture uniformity do not power on the TV with the panel facing down.
When attaching the Table-Top Stand again, be sure to fasten the screws (previously removed) to the original holes on the rear of the TV.

Optional Camera and Microphone Unit (not supplied) Cable Management

Note
• Do not attach a cable holder to the terminal cover to avoid any difficulty when removing the terminal cover.

Troubleshooting

General troubleshooting for issues like black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.

Restart your TV by pressing the power button on the remote control for about five seconds. The TV will restart. If the TV does not recover, try unplugging the AC power cord then press the power button on the TV and release it. Wait for two minutes, and plug in the AC power cord. Or, press the power button on the TV for about 40 seconds until the TV turns off.
Refer to the Help menu shown below.
Connect your TV to the Internet and perform a software update. Sony recommends you to keep your TV software update. Software updates provide new features and performance improvements.
Visit the Sony support website (information provided at the end of this manual).
Perform the factory data reset.

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.
It takes time to initialize the system. Wait for about one minute, then operate it again.

How to reset the TV to factory settings
WARNING: The reset will clear all of your customized settings including the parental lock setting.

You can reset the TV to factory settings by selecting [Factory data reset]. For how to select [Factory data reset], refer to the online Help Guide.
To force factory data reset, unplug the AC power cord. Press and hold the button on the TV, then plug in the AC power cord.
For security purposes, be sure to remove all personal and account information before discarding, selling, or passing your TV to someone else by unlinking/ unregistering, signing out of, and deactivating all network services as well as factory reset the TV.

The remote control does not function.
• Replace the batteries.

The parental lock password has been forgotten.
• Enter 4357 for the PIN and enter the new PIN.

The screen becomes darker while watching TV.
• If the whole image or part of the image remains still, the screen brightness will be gradually reduced to prevent image retention. This is not a malfunction of the TV.

You are concerned about image retention.
If the same image is displayed repeatedly or for long periods of time, image retention may occur. To reduce image retention, we recommend that you turn off the TV normally by pressing the power button on the remote control or the TV.

Note

Perform Panel refresh only when image retention is particularly noticeable. Avoid performing Panel refresh more than once a year because it may affect the usable life of the panel.
Images that include clocks, logos, and bright colors (including white) easily cause image retention. Avoid displaying these types of images for long periods of time, otherwise, image retention may occur.

The message [Panel refresh did not finish…] is displayed.
When i) the TV is turned on or ii) the AC power cord is unplugged during the Panel refresh, the Panel refresh is not completed. Please avoid the above two conditions during the Panel refresh.

For more information on troubleshooting, refer to the Help Guide.
Press (Input) on the remote control and select [Help]. If [Help] does not exist, select [Edit] and add [Help].

Specifications

System
TV system: Depend on your country/area selection/TV model
NTSC: American TV Standard ATSC (8VSB Terrestrial): ATSC compliant 8VSB
NEXTGEN TV: ATSC 3.0 compliant (Single tuner)
QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Channel coverage: Depend on your country/area selection/TV model
Analog terrestrial: 2 – 69 / Digital terrestrial: 2 – 69* 1
Analog Cable: 1 – 135 / Digital Cable: 1 – 135
Panel system: OLED (Organic Light Emitting Diode) Panel
Speaker output: 10 W + 10 W + 5 W
Wireless technology Protocol IEEE 802.11a/b/g/n/ac
Bluetooth® Version 4.2

Input/Output jacks
CABLE/ANTENNA
75 ohm external terminal for RF inputs / VIDEO IN / S-CENTER SPEAKER IN Video/Audio input (mini jack) S-center speaker input (mini jack)
HDMI IN 1/2/3/4 (HDCP 2.3-compatible)

Video:
4096 × 2160p (60 Hz)23, 4096 × 2160p (24 Hz)2, 3840 ×, 2160p (60 Hz)3 3840 ×2160p (24, 30 Hz), 1080p (30, 60, 120 Hz), 1080/24p, 1080i (60 Hz), 720p
(30, 60 Hz), 720/24p, 480p, PC
Formats4
3840 × 2160p (120 Hz)3 *5

Audio:
In eARC (Enhanced Audio Return Channel) mode Refer to the online Help Guide for details.
Except for eARC mode
5.1 channel linear PCM: 32/44.1/48/ 88.2/96/176.4/192 kHz 16/20/24 bits, Dolby Audio, Dolby Atmos, DTS
eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel) (HDMI IN 3 only)*6

In eARC mode
Refer to the online Help Guide for details.

In ARC mode
Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, Dolby Atmos, DTS
DIGITAL AUDIO OUT (OPTICAL) Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, DTS)
USB port 1 supports High-Speed USB (USB 2.0)
USB port 2 supports Super Speed USB (USB 3.2 Gen 1)
LAN
10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.) Home Network supported files and formats*4
REMOTE
RS-232C mini jack, IR IN mini jack These jacks are for receiving the external control signal.

Power and others
Power requirements
110V – 240V AC, 50/60Hz (U.S.A./Canada 120 V AC, 60 Hz)
Power consumption
In use
XR-48A90K: 213 W
XR-42A90K: 180 W
In standby 7 8
Less than 0.5 W with 120 V AC and less than 0.5 W with 240 V AC Screen size (measured diagonally) (Approx.)
XR-48A90K: 120.7 cm / 47.5 inches (48″ class)
XR-42A90K: 105.5 cm / 41.5 inches (42″ class)
Display resolution (horizontal × vertical) (pixels)
3840 × 2160
Output rating
500 mA (for USB 1), 900 mA (for USB 2)

Dimensions (Approx.) (w × h × d) (mm) /(inches)
with stand

Standard position:
XR-48A90K: 1069 × 629 × 225 / 42 1/8 ×24 7/8 × 8 7/8
XR-42A90K: 933 × 551 × 225 / 36 3/4 × 21 3/4 × 8 7/8

Soundbar position:
XR-48A90K: 1069 × 697 × 225 / 42 1/8 × 27 1/2 × 8 7/8
XR-42A90K: 933 × 620 × 225 / 36 3/4 × 24 1/2 × 8 7/8

without stand
XR-48A90K: 1069 × 624 × 59 / 42 1/8 × 24 5/8 × 2 3/8
XR-42A90K: 933 × 546 × 57 / 36 3/4 × 21 1/2 × 2 1/4

wall-mount hole pattern
XR-48A90K: 300 × 300 mm
XR-42A90K: 200 × 200 mm

wall-mount screw size (mm)
M6 (length: see “Installing the TV to the Wall”.)

Stand width (Approx.) (mm) / (inches)
500 / 19 3/4

Mass (Approx.) (kg) / (lb.)

with stand
Standard position:
XR-48A90K: 16.5 / 36.4
XR-42A90K: 16.4 / 36.2

Soundbar position:
XR-48A90K: 16.8 / 37.1
XR-42A90K: 16.7 / 36.8

without stand
XR-48A90K: 13.4 / 29.6
XR-42A90K: 13.3 / 29.3

Others
Optional accessories Wall-Mount Bracket: SU-WL855 (XR-48A90K only) Camera and Microphone Unit: CMU-BC1
Operating temperature: 0 ºC – 40 ºC / 32 ºF – 104 ºF

1 2 – 36 for NEXTGEN TV scanning range in the U.S.A.
2 When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2].
3 Refer to the on-screen menu to set [HDMI signal format].
4 Refer to the online Help Guide for details.
5 HDMI IN 3 & 4 only. Use the Ultra High-Speed HDMI Cable to connect.
6 Connect your audio system to the HDMI IN 3 to route TV audio to your audio system.
7 Specified standby power is reached after the TV finishes necessary internal processes.
8 Standby power consumption will increase when your TV is connected to the network.

Note

Optional accessories availability depends on countries/region/TV model/stock.
Design and specifications are subject to change without notice.
Subscriptions for services and applications may be required and additional terms, conditions, and/or charges may apply when using Google Assistant.

Licensing Information

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Dolby, Dolby Vision, Dolby Atmos, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992-2021 Dolby Laboratories. All rights reserved.
Gracenote, the Gracenote logo, and the logotype, the “Powered by Gracenote” logo are either registered trademarks or trademarks of Gracenote, Inc. in the United States and/or other countries.
Google, Google TV, and related logos are trademarks of Google LLC.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, Digital Surround, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS, Inc. ALL RIGHTS RESERVED.
Netflix is a registered trademark of Netflix, Inc.
TUXERA is a registered trademark of Tuxera Inc. in the US and other countries.
All other trademarks are the property of their respective owners.

For Your Convenience

Online Registration:

Be sure to register your TV.
United Stateshttps://productregistration.sony.com
Canada https://www.sony.ca/registration

Support| Assistance| Soporte|
---|---|---|---
https://www.sony.com/tvsupport| https://www.sony.ca/support| https://esupport.sony.com/ES/LA/| ****

Safety and Regulatory Booklet
Read and understand the contents of this booklet before operating your new TV.

Important Safety Instructions

Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/ accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Please observe the Additional Safety DOs and DON’Ts to avoid electric shock, short-circuit, fire, bodily injury or property damage.

Internet security caution
It is strongly recommended for security purposes to connect your TV to the Internet via a router/modem that includes router functionality. Direct connection of your TV to the Internet may expose your TV to a security threat such as extraction or tampering of content or personal information.

WARNING
To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.
The product must never be exposed to dripping, splashing, or spilling liquids of any kind.

This symbol is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
The danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.

CAUTION
To prevent electric shock and blade exposure, do not use this AC plug with an extension cord, receptacle or another outlet unless the blades can be fully inserted.

Operate the TV only on 110 V – 240 V AC (U.S.A./Canada 120 V AC).
Operate the TV only on DC 19.5 or 24 V (For model with supplied AC adapter)*.
Refer to the Reference Guide to know the exact value.

How to care for your BRAVIA TV
Safety is very important. Unplug the TV and other connected equipment from the wall outlet before you begin cleaning your T V.
The TV should also be placed on a stable surface to prevent it from toppling over (refer to Reference Guide). If you have young children or pets at home, check regularly to ensure the TV is securely fastened.

CLEANING
When cleaning, be sure to unplug the power cord to avoid any chance of electric shock.

Clean the cabinet of the TV with a dry soft cloth.
Wipe the screen gently with a soft cloth.
Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
Do not spray water or detergent directly on the TV set. It may drip to the bottom of the screen or exterior parts and may cause a malfunction.
If using a chemically pretreated cloth, please follow the instruction provided on the package.
Never use strong solvents such as thinner, alcohol, or benzene for cleaning.
Do not plug the TV into the wall outlet until the moisture from cleaning has evaporated.
Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation.

Installing the TV against a wall or enclosed area*

Ventilation

Never cover the ventilation holes or insert anything into the cabinet.
Leave space around the TV set as shown below.

Installed with stand

Installed on the wall

*2 13 /32 inches (1 cm) for SU-WL8xx only.
Refer Reference Guide to know whether your TV is compatible with this Wall- Mount Bracket.

Never install the tv set as follows:

Note

Inadequate ventilation can lead to overheating of the TV and may cause damage to your TV or cause a fire.
The ventilation condition is depending on your TV model. If this ventilation information is described in both the Reference Guide and safety documentation (Safety Booklet), please refer to the Reference Guide.

Outdoor Antenna Grounding

WARNING

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

BATTERIES
Your remote control batteries are consumables.

Dispose of batteries in an environmentally friendly way. Certain regions may regulate the disposal of batteries. Please consult your local authority.

Caution
Risk of explosion if the battery is replaced by an incorrect type.
Batteries must not be exposed to excessive heat such as sunshine, fire, or the like or extremely low air pressure that can result in an explosion or leakage of flammable liquid or gas.

Stability Hazard
The television set may fall, causing serious personal injury or death.

WARNING
A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
ALWAYS use furniture that can safely support the television set.
ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
ALWAYS route cords and cables connected to your television so they cannot be tripped over pulled or grabbed.
NEVER place a television set in an unstable location.
NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.
NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.
If your existing television set is being retained and relocated, the same considerations as above should be applied.

NOTE ON AC ADAPTER (models with supplied AC adapter only)

Warning
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
To prevent fire or shock hazards, do not place objects filled with liquids, such as vases, on the apparatus. Do not install this equipment in a confined space, such as a bookshelf or similar unit.

Please ensure that the AC power outlet is installed near the equipment and shall be easily accessible.
Be sure to use the supplied AC adapter and AC power cord. Otherwise, it may cause a malfunction.
Connect the AC adapter to an easily accessible AC power outlet.
Do not coil the AC power cord around the AC adapter. The core wire may be cut and/or it may cause a malfunction of t h e T V.
Do not touch the AC adapter with wet hands.
If you notice an abnormality in the AC adapter, disconnect it from the AC power outlet immediately.
The set is not disconnected from the AC source as long as it is connected to the AC power outlet, even if the set itself has been turned off.
As the AC adapter will become warm when it is used for a long time, you may feel hot when touching it by hand.

Prohibited Usage

Do not install/use the TV set in locations, environments, or situations such as those listed below, or the TV set may malfunction and cause a fire, electric shock, damage, and/or injuries.

Locations:

Outdoors (in direct sunlight), at the seashore, on a ship or other vessel, inside a vehicle, in medical institutions, in unstable locations, near water, rain, moisture, or smoke.

Environments:

Places that are hot, humid, or excessively dusty; where insects may enter; where it might be exposed to mechanical vibration, near the source of naked flames, such as a lighted candle, which is placed on a TV. The TV set shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the TV.

Situations:

Use when your hands are wet, with the cabinet removed, or with attachments not recommended by the manufacturer. Disconnect the TV set from the AC power outlet and aerial during lightning storms.

Additional Safety DOs and DON’Ts MOISTURE

Do not place liquid-filled objects such as a vase or potted plant on the TV.
Do not use a power line operated TV set near water; for example, near a bathtub, washbowl, kitchen sink, laundry tub, wet basement or near a swimming pool, etc.
Do not install the TV in a location where sulfur is present (e.g., hot springs). This may cause a fire, electric shock, or damage to your TV.

VENTILATION
The ventilation openings in the TV are necessary to ensure the reliable operation of the TV and to protect it from overheating.

Do not block or cover the ventilation openings with cloth or other materials.
Never place the TV on a bed, sofa, rug, or another similar surface where ventilation openings may be blocked.
Unless proper ventilation is provided, the TV may accumulate dust and cause damage.
Never allow liquid or solid objects to fall into the ventilation openings.
If any liquid or solid object falls inside the TV, unplug the TV immediately and have it checked by qualified service personnel before operating it further.
Never push objects of any kind into the TV through the ventilation openings as they may come in contact with dangerous voltage points or short-out parts that could result in a fire or an electric shock.

Allow adequate space around the TV set to ensure proper air circulation.

Never place the TV in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.
There should be a clearance of at least 11 7/8 inches (30 cm) above the TV set and 4 inches (10 cm) on each side. If mounted on the wall, allow at least 4 inches (10 cm) of clearance at the bottom of the screen. (refer to page 4)

INSTALLATION

Apparatus connected to the protective earthing of the building installation through the mains connection or through other apparatus with a connection to protective earthing – and to a television distribution system using coaxial cable, may in some circumstances create a fire hazard. Connection to a television distribution system, therefore, has to be provided through a device providing electrical isolation below a certain frequency range (galvanic isolator, see EN 60728-11). The TV set should be installed near an easily accessible AC power outlet.

Do not install the TV face up or down, upside down or on its side.
Do not install the TV in hot, humid, excessively dusty places or in areas with oily smoke or steam (e.g., near a stove or humidifier). Fire, electric shock, or warping may occur.
Do not install the TV in places subject to extreme temperature, such as in direct sunlight, near a radiator, or a heating vent. The TV may overheat in such conditions which can cause deformation of the enclosure and/or TV malfunction.
Do not install the TV in a place exposed to direct air conditioning; moisture may condense inside and may cause TV malfunction.
Do not install the TV where it may be exposed to mechanical vibration.
Do not install the TV where insects may enter.
Do not install the TV so that it protrudes into an open space. Injury or damage may result from a person or object bumping into the TV.
To prevent fire keep flammable objects or open flames (e.g. candles) away from t h e T V.
Do not place optional equipment on top of the TV.

Prevent the TV from toppling over
Take measures to prevent the TV from toppling over and causing injury or damage to the TV and property.

Secure the TV to a wall and/or stand.
Never install the TV on unstable and/or uneven surfaces.
Do not allow children to climb on or play with furniture and TV sets.
Do not install the TV on furniture that can easily be used as steps, such as a chest of drawers.
Care should be taken to install the TV so it cannot be pushed, pulled over, or knocked down.
Care should be taken to route all AC power cords and connecting cables so that they cannot be pulled or grabbed by curious children.

Medical institutions
Do not place this TV in a place where medical equipment is in use. It may cause a medical equipment malfunction.

Outdoor use
Do not install this TV outdoors. The TV should not be exposed to rain or direct sunlight in order to avoid damage and possible fire or electric shock.

Do not install this TV in a vehicle, ship or other vessel

Excessive bumping motion of a moving vehicle or continuous swaying motion on a boat may cause the TV to fall down and cause injury.
Exposing the TV to seawater may cause a fire, electric shock or damage to your TV.

Magnetic influence

This product (including accessories such as covers) uses magnets. Do not place magnetically sensitive objects (cash cards, credit cards with magnetic coding, etc.) near this product.
This TV contains a strong magnet in the speaker unit that generates a magnetic field. Keep any items susceptible to magnetic fields away from the speaker.
Electro-magnetic radiation emitted from optional equipment installed too close to the TV may cause picture distortion and/or noisy sound.

Do not place this product close to medical devices
This product (including accessories) has magnet(s) which may interfere with pacemakers, programmable shunt valves for hydrocephalus treatment, or other medical devices. Do not place this product close to persons who use such medical devices. Consult your doctor before using this product if you use any such medical device.

Keep out of the reach of children or the supervised individuals
This product (including accessories) has magnet(s). Swallowing magnet(s) could cause serious harm, such as choking hazard or intestinal injuries. If magnets (or a magnet) were swallowed, consult a doctor immediately.

Wall-mount use

Wall-mount installation requires the use of a Wall-Mount Bracket. When installing or removing the TV and the Wall-Mount Bracket, be sure to use qualified contractors. If not properly secured during installation or removal from the Wall-Mount Bracket, the TV may fall and cause serious injury.
Be sure to follow the installation guide supplied with the Wall-Mount Bracket when installing the TV.
Be sure to attach the brackets with the specified parts supplied with the Wall-Mount Bracket.
Do not hang the TV from the ceiling. It may fall and cause serious injury.
Do not hang anything on the T V.
Do not allow children to climb on the TV.

AC POWER CORD

Do not touch the AC power cord and its plug with wet hands as it may cause electric shock.
When disconnecting the AC power cord, grasp the plug and disconnect from the wall outlet first. Do not pull by the cord.
Keep the power cord away from heat sources. A TV set with a three-wire grounding type AC power cord plug must be connected to an AC power outlet with a protective earthing connection (only applicable for Class I product).
Do not convert or damage the AC power cord.
Consult your electrician to have the outlet changed to suit your TV. Subjecting the AC power cord to wear and/ or abuse can damage the AC power cord and your TV.
Do not place the TV where the power cord can be easily pinched, bent, twisted, or catch your feet.
Do not allow anything to rest on or roll over the cord.
Before connecting cables, be sure to unplug the AC power cord for your safety.
Do not move the TV with the AC power cord (or other cables such as audio and video) connected.
Use only an original Sony AC power cord with your TV; no brand substitution is allowed.
Do not use AC power cord supplied with the TV with any other equipment.
Never use a damaged AC power cord. A damaged AC power cord can cause a short-circuit, which may result in a fire or electric shock.

Do not use a damaged or poorly fitting AC power outlet as your TV’s power source.

Insert the plug fully into the outlet. If it is loose, it may cause arcing and result in a fire.
Do not overload the same AC power outlet.

Unplugging the AC power cord from the wall outlet will completely remove power from the TV.

As the TV set is not disconnected from the AC power cord when the TV set is just turned off, pull the plug from the AC power outlet to disconnect the TV set completely.

Clean the AC power plug
Unplug the AC power plug and clean it occasionally to avoid dust from accumulating. While cleaning, look for signs of damage. A damaged AC power cord should never be used.

ACCESSORIES
Keep small accessories out of children’s reach.
Use only the specified accessories with this T V.

Volume Adjustment

When using headphones, adjust the volume to avoid excessive audio levels from causing possible hearing loss.

SCREEN (For LCD TV only):

Although the LCD screen is made with high-precision technology and has effective pixels of 99.99% or more, black dots or bright points of light (red, blue, or green) may appear constantly on the LCD screen. This is a structural property of the LCD panel and is not a malfunction.
The LCD screen is made with highprecision technology and to achieve a high level of performance and picture quality, this TV’s backlight setting is set to maximize the brightness of the TV. However, uneven brightness may be observed when the LCD TV is viewed in a dark ambient without an input source or with a blank screen. This condition is normal and not a malfunction of the TV. Changing the Picture mode, Backlight setting, enabling the Light Sensor (if applicable), or turning on the Power Management will improve this condition.
To avoid damaging the LCD panel, do not expose the LCD screen to direct sunlight.
Do not push or scratch the LCD screen, or place objects on top of the TV. The images may be uneven or the LCD panel may be damaged.
If the TV is used in a cold place, the picture may smear or become dark. This does not indicate a failure. These phenomena improve as the temperature rises.
Ghosting may occur when still pictures are displayed continuously. It should disappear after a few moments.
The LCD screen and enclosure get warm when the TV is in use. This is not a malfunction.
Avoid spraying insect repellent with volatile material on the LCD screen.
Avoid prolonged contact with rubber or plastic material to the LCD screen.

OLED SCREEN (For OLED TV only):

Although the OLED screen is made with high-precision technology and 99.99% or more of the pixels are effective, black dots may appear or bright points of light (white, red, blue, or green) may appear constantly on the OLED screen. This is a structural property of the OLED screen and is not a malfunction.
To avoid damaging the OLED screen, do not expose the OLED screen to direct sunlight.
Do not push or scratch the OLED screen, or place objects on top of this TV set. The image may be uneven or the OLED screen may be damaged.
The screen and cabinet get warm when this TV set is in use. This is not a malfunction.
Avoid spraying insect repellent with volatile material on the OLED screen.
Avoid prolonged contact with rubber or plastic material to the OLED screen.
When disposing of your TV be sure to follow your local laws and regulations.

Broken screen panel (For LCD TV only):
Do not throw anything at the LCD screen and its edges as the impact can cause the LCD screen glass to crack, break or shatter.

If damage occurs to the LCD panel, small traces of liquid crystal sandwiched between the glass may be found on scattered broken glass.
Do not touch the broken glass with bare hands. As with any broken glass pieces, avoid skin contact and exposure to your eyes or mouth. Avoid direct contact with liquid or damp surfaces of the glass as these may have an adverse effect on some people. The contacted area should be rinsed thoroughly with water. If conditions persist, see your doctor.
If the surface of the TV cracks, do not touch the TV until you have unplugged the AC power cord. Otherwise this may cause an electric shock.

Broken screen panel (For OLED TV only):
Do not throw anything at the TV set. The screen glass may break by the impact and cause serious injury.

Do not touch the broken glass with bare hands. As with any broken glass pieces, avoid skin contact and exposure to your eyes or mouth.
If the surface of the TV cracks, do not touch the TV until you have unplugged the AC power cord. Otherwise this may cause an electric shock.

Optional Equipment

This equipment has been tested and found to comply with the limits set out in the EMC Standards using a connection signal cable shorter than 3 meters.

SERVICING

Do not use the TV if you suspect the TV is damaged or if the TV is damaged.

Do not attempt to service the TV yourself since opening the cabinet may expose you to dangerous voltage levels or other hazards. Refer all servicing to qualified service personnel.
If replacement parts are required, acquire a written certification from the service technician which states that adequate replacement parts with the same or similar characteristics as the original parts have been used. Unauthorized substitutions may result in a fire, an electric shock or other hazards.

Safety check

Upon completion of any TV servicing or repair, ask the service technician to perform routine safety checks as specified by Sony and to certify that the TV is safe to operate. Have a qualified service technician dispose of the TV if it is not safe to operate.

5012450151

Television

LIMITED WARRANTY

U.S. and Canada only — One (1) year
Sony Electronics Ine. solely for purchases made in the United States and Sony of Canada Ltd. solely for purchases made in Canada (collectively “Sony”) warrants this product against defects in material or workmanship for the original owner and any subsequent end user owner(s) (“You” or “Your’) for the time period set forth bove as set forth herein. Pursuant to this Limited Warranty, Sony will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or recertified/refurbished product of the same (or similar) model. For purposes of this Limited Warranty, “recertified” or “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are Your exclusive remedies. Sony does not warrant that the operation of the product will be uninterrupted or error-free.
Term: For the time period set forth above from the original date of purchase of the product when purchased directly from Sony or Sony authorized dealer (To determine if a dealer is in the Sony authorized dealer network, please visit US: www.sony.com/retailers; Canada: https://dealerlocator.sony.ca/locator; or contact Sony directly), Sony will, at its option, repair or replace with a new, recertified or refurbished product or part, any product or part determined to be defective.
This Limited Warranty covers only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware or software usage and it does not cover any software products whether or not contained in the product, and other included content; any such software or other included content is provided “AS IS” unless expressly provided for in any enclosed software Limited Warranty or End User License Agreement. Please refer to the End User License Agreement(s) included with the product for Your rights and obligations with respect to the software or other included content. If You purchased an extended service plan, please refer to the service plan for the coverage, duration, and terms of service. Extended service plans are not governed by this Limited Warranty.
To obtain warranty service, You must deliver the product, in either its original packaging or packaging affording an equal degree of protection to a Sony authorized service center together with a dated purchase receipt in order to obtain warranty service. Sony cannot guarantee that it will be able to repair any product under this warranty or make a product exchange without risk to or loss of software or data. It is Your responsibility to remove or backup any removable media or parts, data, software or other materials You may have stored or preserved on Your product. It is likely that any media or parts, data, software, or other materials (like pictures, music, videos, etc.) will be lost or reformatted during service and Sony will not be responsible for any such damage or loss. Contact the following for specific instructions on how to obtain warranty service for Your product:

For purchases made in the UNITED STATES:

Visit Sony’s Website: www.sony.com/support
Or call the Customer Experience Center: 1-800-222-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony’s Website

For purchases made in CANADA:

Visit Sony’s Website: www.sony.ca/support
Or call the Customer Experience Center: 1-877-899-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony’s Website
On-site service for televisions of certain dimensions may be available to a customer living within a 50km radius of an authorized Sony service facility, provided the
residence can be accessed by an on-road service vehicle. |

Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or replacement, recertified or refurbished product for the remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become the property of Sony. Any replacement, recertified or refurbished product provided under this Limited Warranty may, at Sony’s option, vary in color and/or cosmetic design from the original product and may not include any original engraving or similar customization/personalization.
Sony is not responsible for, and this Limited Warranty does not cover, any damage arising from a failure to operate the product within its intended uses, or otherwise follow the Owner’s manual and safety instructions relating to the product’s use and installation. Sony is not responsible for any labor or parts costs you incur relating to repairs or services from providers/servicers other than from a Sony-authorized service center. This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary consumer use. This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including non-authorized online auctions), or issues due to: (i) outdoor exposure and other acts of nature; (ii) power surges; (iii) accidental damage; (iv) abuse; (v) limitations of technology; (vi) cosmetic damage; (vii) contact with liquid, heat, humidity or perspiration, sand, smoke, or foreign materials; (viii) damage, malfunction, and/or failure to product resulting from use of parts or supplies not sold or authorized by Sony; (ix) damage, malfunction and/or failure to product resulting from servicing not authorized or performed by Sony or a Sony authorized service center; (x) computer or internet viruses, bugs, worms, or Trojan Horses; (xi) malfunctions due to peripherals/accessories; (xii) modifications of or to any part of the product, including “rooting” or other modifications to control the behavior of the product or any factory-installed operating system; (xiii) consumable parts such as batteries; or (xiv) any product where the factory-applied serial number has been altered or removed from the product. Further, to the extent this product incorporates use of a display, please note that a display contains hundreds of thousands of individual pixels, and displays typically contain a small number of pixels that do not function properly. This Limited Warranty does not cover up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated).
This Limited Warranty does not cover Sony products sold “AS IS” or “WITH ALL FAULTS” or consumables (such as fuses or disposable batteries). Sony will not
replace missing components from any package purchased “Open Box” or “AS IS”. This Limited Warranty is valid only in the United States and Canada (as applicable).
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to You. This Limited Warranty gives You specific legal rights and You may have other rights which vary from jurisdiction to jurisdiction.
For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a dispute related to the product arise.
What Happens If We Have A Dispute: Should a dispute or claim arise related to the product, Your purchase, and/or use of the product, the terms of this Limited
Warranty, or any service provided under the terms of this Limited Warranty (including any repair or replacement) (“Dispute”), You and Sony agree that the Dispute
shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT. You also gree that ANY DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. Despite the above, You have the right to litigate any Dispute on an individual basis in small claims court or other similar courts of limited jurisdiction, to the extent, the amount at issue does not exceed $15,000, and as long as such court has proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.
Arbitration Instructions. To begin Arbitration, either You or Sony must make a written demand to the other for arbitration. The Arbitration will take place before a single arbitrator. The arbitration will be administered in keeping with the Expedited Procedures of the Commercial Arbitration Rules and the Supplementary Proceedings for Consumer-Related disputes (“Rules”) of the American Arbitration Association (“AAA”), when applicable and in effect when the claim is filed. You may get a copy of AAA’s Rules by contacting AAA at 800-778-7879 or visiting www.adr.org. The filing fees to begin and carry out arbitration will be shared between You and Sony, but in no event shall Your fees ever exceed the amount allowable by the special rules for Consumers Disputes provided for by AAA, at which point Sony will cover all additional administrative fees and expenses. This does not prohibit the Arbitrator from giving the winning party their fees and expenses of the arbitration when appropriate pursuant to the Rules. Unless You and Sony agree differently, the arbitration will take place in the county and state where You live, and applicable federal or state law shall govern the substance of any Dispute during the arbitration. However, the Federal Arbitration Act, 9 U.S.C. § 1, et seq., will govern the arbitration itself and not any state law on arbitration. The Arbitrator’s decision will be binding and final, except for a limited right of appeal under the Federal Arbitration Act.
Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION, THEN: (1) You must notify Sony in writing within 30 days of the date that You purchased the product; (2) Your written notification must be mailed to Sony Electronics Inc., 16535 Via Esprillo, MZ 1105, San Diego CA 92127, Attn: Legal Department; AND (3) Your written notification must include (a) Your NAME, (b) Your ADDRESS, (c) the DATE You purchased the product, and (d) a clear statement that “YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR BE BOUND BY THE CLASS ACTION WAIVER.”
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and You will continue to enjoy the benefits of the Limited Warranty.