Zooz 800LR Long Range Wall Remote User Manual
- June 16, 2024
- ZOOZ
Table of Contents
Zooz 800LR Long Range Wall Remote
Product Information
Specifications
- Model Number: ZEN37 800LR
- Support: S2 and SmartStart
- Power Source: Rechargeable battery with USB charging port
Product Usage Instructions
Power the Device
Use the triangle tool to open the remote and access the battery. Pull the
battery tab to power the Wall Remote. If using SmartStart, it will join your
hub automatically. Otherwise, proceed to manual inclusion.
Manual Inclusion
Choose your hub and scan the QR code with your phone’s camera. Then click
on the link to access the pairing guide.
Installation
- Choose Mounting Location: Install the Wall Remote in an existing electrical box or mount it on a clean flat surface.
- Install the Magnetic Base: Turn off power at the breaker and securely attach the magnetic base to the chosen surface.
- Attach the Wall Plate: Use the supplied screws to attach the plate over the magnetic base or use an existing switch plate.
- Place the Wall Remote in the Base: Insert the remote into the base for use as a wall switch or handheld remote.
Troubleshooting
If the device won’t add to your system, try the following steps:
- Initiate exclusion and follow the steps provided.
- Ensure the device is powered and within range of your hub.
- Refer to troubleshooting tips at www.support.getzooz.com for further assistance.
Factory Reset
If your network’s primary controller is missing, reset the device to factory
settings by clicking the bottom right small button 6 times quickly. The LED
indicator will confirm the reset.
FAQ
-
Q: How do I troubleshoot if my device won’t add to my system?
A: Follow the troubleshooting steps provided in the manual, including exclusion procedures, checking power source, and ensuring proximity to the hub. -
Q: How do I perform a factory reset on the Wall Remote?
A: To reset the device to factory settings, ensure it is powered and click the bottom right small button 6 times quickly, followed by another 6 quick clicks. The LED indicator will confirm the reset process.
FEATURES
- Control other Z-Wave® devices and enable scenes with a click of a button
- Standard paddle switch size & magnetic base
- Install in your electrical switch box or mount anywhere on a wall with just adhesive tape
- The latest 800 chip with S2 and SmartStart support
- Rechargeable battery & USB charging port
SPECIFICATIONS
- Model Number: ZEN37 800LR
- Z-Wave® Region: US/CA/MX
- Power: 1 x LIR2032 rechargeable battery
- Operating Temperature: 32 – 104° F
- Range: Up to 250 feet (1300 feet with LR) line of sight
- Installation and Use: Indoor Only
INSTALLATION
-
CHOOSE MOUNTING LOCATION
You can install the Wall Remote in an existing electrical box, it will fit great next to your hard-wired switches. You can also mount it on any type of clean flat surface or use it as a hand-held remote without the mounting base. -
INSTALL THE MAGNETIC BASE
In an electrical box:- Turn the power off at the breaker.
- Make sure you have an empty spot in the box to fit the Wall Remote in.
- Use a standard flat head screwdriver to attach the magnetic base to the electrical box with the supplied mounting screws. On a wall or any clean flat surface:
- Use the supplied screws or adhesive tape to attach the magnetic base to the surface of your choice
-
ATTACH THE WALL PLATE
Use the supplied short wall plate screws to attach the plate over the magnetic base or use your existing switch plate if mounting the device in a multi-gang box. -
PLACE THE WALL REMOTE IN THE BASE
That’s it! Just place the remote in the base and either keep it there to use the device as a standard wall switch or take it out and put it on your night stand when going to bed for convenient remote control
USB CHARGING
The battery arrives 80% charged out of the box. Once you receive a low
battery alert for the device, simply take it out of the base and use the
included type C USB cable to charge it. The LED indicator on the top button of
the Wall Remote will flash red while charging and turn solid green when fully
charged.
WARNING
- This product should be installed indoors only upon completion of any building renovations.
- Prior to installation, the device should be stored in a dry, dustand- mold-proof place.
- Do not install the device in a place with direct sun exposure, high temperature, or humidity.
- Keep away from chemicals, water, and dust.
- Ensure the device is never close to any heat source or open flame to prevent fire.
- No part of the device may be replaced or repaired by the user except for the batteries.
Z-WAVE® CONTROL
-
ADD DEVICE to your hub
Initiate inclusion (pairing) in the app (or web interface). SmartStart enabled products can be added into a Z-Wave® network by scanning the Z-Wave® QR Code present on the product with a controller providing SmartStart inclusion. -
POWER the device
Use the triangle tool to open the remote and access the batterry. Pull the battery tab to power the Wall Remote. If using SmartStart, it will join your hub automatically. Otherwise, proceed to manual inclusion.
MANUAL INCLUSION
Put your Z-Wave® hub into inclusion mode and click the top button 6 times
quickly. The LED indicator will blink blue during the process and light up
green once added successfully. It will light up red if failed.
Get more tutorials and helpful tips at www.support.getzooz.com
TROUBLESHOOTING
The device won’t add to your system? Try this:
- Initiate EXCLUSION and click the middle button 6 times quickly.
- Click the top button 7-8 times as quickly as possible or try adding it in a non-secure mode.
- Bring the device closer to your hub, it may be out of range.
- Double-check if the device is powered.
- Get troubleshooting tips for your hub at www.support.getzooz.com
EXCLUSION (REMOVING / UNPAIRING DEVICE)
- Bring the Wall Remote within direct range of your Z- Wave® hub.
- Put the Z-Wave® hub into exclusion mode (not sure how to do that? ask@getzooz.com).
- Click the middle button 6 times very quickly
- Your hub will confirm exclusion and the device will disappear from your controller’s device list.
FACTORY RESET
When your network’s primary controller is missing or otherwise inoperable, you
may need to reset the device to factory settings manually. In order to
complete the process, make sure the device is powered, then click the bottom
right small button 6 times quickly. The LED indicator will start blinking red,
then immediately click the same button 6 more times. The LED indicator will
stay red for 2 seconds.
NOTE: All previously recorded activity and custom settings will be erased
from the device’s memory.
WAKE-UP MODE
You will need to wake the Remote Switch up when changing any advanced settings
or assigning any new scenes or actions to it. Click the lower left button 6
times as quickly as possible to wake the device up. The LED indicator will
stay on solid blue during wake-up and will turn off when the device turns the
Z-Wave® radio off again.
ASSOCIATION
The Wall Remote supports Group 1 with 1 Controller node for Lifeline
communication, Group 2 and 3 with up to 10 devices for on/off control through
basic set commands (single click for each button), Group 4 and 5 for dimming
control through switch multilevel commands (press-and-hold buttons), and Group
6, 7, 8, and 9 for toggle control of associated devices.
PROGRAMMING
There are 2 ways you can use the Wall Remote to control other Z-Wave® devices in your network:
- Scene Control:
- Great to trigger preset scenes with multiple devices
- Perfect for smart bulb control and non Z-Wave® devices
- Supports 1-tap, 2-tap, 3-tap, 4-tap, 5-tap, button held, and button released for each button
- Direct Association
- Great to control other Z-Wave® devices directly
- Perfect for Z-Wave ®smart bulb control or as a virtual add-on for existing Z-Wave® switches and dimmers
- Use only for Z-Wave® devices included with the same security level as your Wall Remote
- Supports 1-tap for on/off control (Group 2 and 3), button held/released for dimming (Group 4 and 5), and 1-tap to toggle on/off state of the controlled device (Group 6, 7, 8, 9)
Programming your Wall Remote using either of the above methods will depend on
the capabilities and interface layout of your Z-Wave® system.
Scan one of the below QR codes to get step-by-step instructions for your hub
and if it’s not listed, get in touch:
ask@getzooz.com.
BUTTONS
LED INDICATOR
The LED indicator in the top left corner of button 1 will light up anytime
a button is pressed. It will blink once for 1-tap, twice for 2-tap, 3 times
for 3-tap, etc. You can adjust the LED indicator color and brightness in the
advanced settings described below.
ADVANCED SETTINGS
- Parameter 1: Choose the level you want the device to report low battery to the hub.
- Values: 5 – 10 (%).
- Default: 5
- Size: 1 byte dec
- Parameter 2: Choose the LED indicator color for button 1 actions. There is only one LED indicator located in the top left corner of button 1 and it will light up in different colors depending on which button is pressed.
- Values: 0 – white (default); 1 – purple; 2 – orange; 3 – cyan; 4 – red; 5 – green; 6 – blue.
- Size: 1 byte dec
Use parameters 3-5 to set colors for button actions from buttons 2, 3, and 4.
- Parameter 6: Set the LED indicator brightness. Values: 0 – LED off; 1 – 10 where 1 stands for 10% and 10 stands for 100% brightness.
- Default: 5 (50% brightness).
- Size: 1 byte dec
- Parameter 7: Set the time it takes to get from 0% to 100% brightness on dimmers and smart bulbs directly associated with your Wall Remote in Group 4 and Group 5 when pressing and holding the buttons (physical dimming) on your
- Wall Remote. The number entered as value corresponds to the number of seconds.
- Values: 1 – 99 (seconds). Default: 5.
- Size: 1 byte dec
Scan the QR code for more information on advanced settings for this device, including step-by-step instructions for accessing parameters on the most popular hubs.
COMMAND CLASSES
This device requires the following command classes to be supported and recognized by your Z-Wave® controller:
- COMMAND_CLASS_ZWAVEPLUS_INFO_V2
- COMMAND_CLASS_ASSOCIATION_V3
- COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V4
- COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3
- COMMAND_CLASS_TRANSPORT_SERVICE_V2
- COMMAND_CLASS_VERSION_V2
- COMMAND_CLASS_MANUFACTURER_SPECIFIC
- COMMAND_CLASS_DEVICE_RESET_LOCALLY
- COMMAND_CLASS_POWERLEVEL
- COMMAND_CLASS_BATTERY
- COMMAND_CLASS_CENTRAL_SCENE_V3
- COMMAND_CLASS_NOTIFICATION_V8
- COMMAND_CLASS_INDICATOR_V3
- COMMAND_CLASS_SECURITY_2
- COMMAND_CLASS_CONFIGURATION_V4
- COMMAND_CLASS_WAKE_UP_V2
- COMMAND_CLASS_SUPERVISION
- COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5
This product can be included and operated in any Z-Wave® network with other Z-Wave® certified devices from other manufacturers and/or other applications. All non-battery-operated nodes within the network will act as repeaters regardless of vendor to increase the reliability of the network. This product features the latest Security 2 (S2) framework to remove smart home network hacking risks. This device is equipped with a unique authentication code for trusted wireless communication.
WARRANTY
This product is covered under a 12-month limited warranty and extended 5-year
warranty once registered. To read the full warranty policy, register your
product, or file a warranty claim, please go to www.getzooz.com/warranty
IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES
FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY,
WHE-THER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DA-MAGES. ZOOZ’S LIABILITY AND CUSTOMER’S EXCLUSIVE REMEDY
FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE
OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH
OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY
LIMITED TO, AT ZOOZ’S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE
PRICE FOR THAT PORTION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED.
ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE
OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY
(30) DAYS FROM ZOOZ’S DELIVERY, OR THE DATE FIXED FOR DELIVERY IN THE EVENT OF
NONDELIVERY.
FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE.
SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE
DIRECTLY EXPOSED TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
- This device may not cause harmful interference,
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation. If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between equipment and receiver
- Connect the equipment to a separate outlet or circuit from receiver
- Consult the dealer or an experienced radio/TV technician for additional assistance
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