Microsoft Teams Rooms with Cisco Devices User Guide
- June 14, 2024
- Cisco
Table of Contents
Microsoft Teams Rooms with Cisco Devices
How to perform a factory reset on your Cisco Device
When transitioning existing Cisco Devices deployed in the Cisco Rooms
experience to the Microsoft Teams Rooms experience a factory reset is
recommended
Before you begin
-
If you’ve already registered on the Microsoft Teams admin center a factory rest is recommended.
This is required for several reasons:- Clear configurations for Meeting team room setup
- Compatibility assurance
- Optimal performance
- Issue/error resolution
- Security enhancement
-
Ensure you’ve read the requirements article. If you are unable to sign in on your Room Navigator, check your device settings in Intune, before signing in again.
-
Read this article for more information on Microsoft authentication and Intune.
Factory reset steps
-
To open the settings menu:
Board, desk series:
Swipe from the right side of the screen or tap the button to open the control panel. Then tap ‘ Device info’.
Room series:
Tap the button on the upper right corner of your touch controller’s home screen, to open the control panel. Then tap ‘Device settings’. -
From the device info menu select ‘Factory reset’.
-
Within your device info menu, a ‘lock symbol’ indicates restricted access, typically requiring administrator authorization via Control Hub.
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If the ‘Factory reset’ option appears locked, simply contact the administrator to unlock it or if you have administrator access you can unlock the settings.
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Enter your admin ‘Username’ and ‘Password’.
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‘Are you sure you want to reset this device?’ will appear on your screen.
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Tap ‘Reset’.
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Your device will factory restart, returning to default settings.
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If you don’t have a ‘lock symbol’ next to ‘Factory reset’ tap the option and your device will factory restart.
Product Information
Specifications
- Product Name : Microsoft Teams Rooms with Cisco Devices
- Manufacturer: Cisco
- Functionality: Factory reset for transitioning from Cisco Rooms to Microsoft Teams Rooms
Frequently Asked Questions (FAQ)
Q: Why is a factory reset recommended when transitioning Cisco Devices to
Microsoft Teams Rooms?
A: A factory reset ensures that the device is cleared of previous
configurations and settings, allowing for a seamless transition to the new
environment.
Q: What should I do if I encounter issues with unlocking the ‘Factory
reset’ option?
A: If the option is locked, contact your administrator for assistance in
unlocking it or use your administrator credentials to access the settings.
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