ZEBRA MN-003113-12EN Workcloud Communication Messenger User Guide
- June 13, 2024
- ZEBRA
Table of Contents
Workcloud
Communication
Messenger REST API
Developer Guide
MN-003113-12EN Workcloud Communication Messenger
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Publication Date
April 8, 2024
Introduction
This document describes how to send text messages to the Zebra Enterprise
Messaging Service (ZEMS) using the REST API.
The ZEMS provides a method for third-party applications to send text messages
to PTT Pro client. The ZEMS formats the text message and then forwards it to
the specified PTT Pro endpoint(s). The message can include an image file.
Use the Messenger REST API to:
- List endpoints
- Send a message
- Include an image with the message.
Authentication
The Messenger API validates all requests using the following methods:
- HTTP requests must use SSL (https://,not http://).
- The required api_password parameter is used for authentication.
Messenger Endpoints
Applications use the ZEMS Messenger API to retrieve a list of endpoints.
List Endpoints Request
Send a GET request in the following format:
GET https://
Table 1 List Endpoints Parameters
| Parameter | Description |
|---|---|
| api_password | Secure token found on Customer Details dialog in the ZEMS |
Customer Administrator Portal.
site| Returns results for the specified Site (PTT Pro department).
All parameters are query parameters.
List Endpoints Response
When endpoints are successfully retrieved, ZEMS sends the following response
code:
Table 2 List Endpoints Success Response
Response Codes
200 Successfully retrieved list
{
“site”: “IwgDept1”,
“name”: “EP.test.1”,
“proxy”: “EP.test.1.proxy1”,
“target”: “test.user.01”,
“contact”: true
}
Table 3 List Endpoints Response Fields
| Field | Description |
|---|---|
| site | Name of the site in ZEMS and the department in PTT Pro. |
| name | Name of the endpoint |
| proxy | Name of the proxy |
| target | Name of the recipient. This is a PTT Pro user or a PTT Pro group. |
| contact | If true, the target is a user. |
If false, the target is a group.
If endpoints are not retrieved, the ZEMS sends a response with one of the
following error codes:
Table 4 List Endpoints Error Responses
| Response Codes | Description |
|---|---|
| 400 | Bad request |
| 401 | Unauthorized access. |
| 404 | Record not found. |
| 503 | Server error. |
Sending a Message
Applications can send text messages that include an image. Image files are
encoded and sent as part of the message. Any image type is supported. ZEMS
converts the image to PNG and proportionally resizes the image to a maximum
width of 640 pixels.
Sending a Message Request
Send a POST request in the following format:
POST https://
Table 5 Send Message Parameters
| Parameter | Description |
|---|---|
| api_password | Secure token. |
| file | Image files are encoded into the request body. |
| message | Text of the message. |
| eid | Target endpoint ID or from retrieving the endpoint list. Only a single |
EID can be specified for each message.
src| Optional string identifying the originator of the message. This is not
sent to the recipients of the message.
All parameters are query parameters except for file, which is sent as a
multipart/form-data in the request body.
Sending a Message Response
The API sends a response with one of the following error codes and a reason:
Table 6 Send Message Responses
| Response Codes | Description |
|---|---|
| 200 | OK |
| 400 | Bad request. |
| 401 | Unauthorized access. |
| 404 | Record not found. |
| 503 | Server error |
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