Festive SD12 Cold Deck Display Cabinet Instruction Manual

: June 13, 2024
: Festive

Table of Contents

INTRODUCTION
SAFETY
INSTALLATION INSTRUCTIONS
OPERATING INSTRUCTIONS
CLEANING
SERVICING
SPARE PARTS
TROUBLE SHOOTING
WARRANTY

Cold Deck Display Cabinet
Installation and Operating Manual

Email: sales@festive.co.nz

Internet: www.festive.co.nz

Telephone:+64 3 349 3380

Mail: Festivé NZ Limited
35 Establishment Drive
Hornby
Christchurch 8042
New Zealand

INTRODUCTION

Congratulations on purchase of a Festivé food display cabinet. Festivé designs and manufactures quality cabinets designed to meet the exacting needs of its customers. Please take the time to carefully read and understand this manual. This will help ensure that maximum benefit from the cabinet can be gained. If you have any queries contact your dealer or Festivé.

SAFETY

Please carefully read the important safety information provided below:

Do not overload your power supply.
The cabinet must be supplied with the voltage specified.
Always ensure that the power to the cabinet is earthed.
Always disconnect the cabinet from the mains power supply before cleaning, undertaking maintenance or allowing the cabinet to be serviced by a properly qualified tradesman.
Keep clear of, and never touch, moving parts.
Ensure that staff are familiar with the above safety information, as well as all other information in this manual.

INSTALLATION INSTRUCTIONS

In order to ensure that the cabinet operates efficiently it is important to spend time preparing the area and the cabinet for installation. Some key points and useful advice are provided below:

1. Location

Cabinets should always be located away from direct sunlight, draughts, and equipment that generate heat and water vapour.

2. Power Supply

Ensure a suitable power supply exists. Plug the cabinet into its own power point at the wall (multi boxes are not recommended). Always turn the cabinet on and off at the wall.

3. Site Preparation

The cabinet should be installed on a level floor, plinth or bench. This ensures proper functioning of doors and condensate management. Any necessary bench cut-outs
should have been made prior to installation, and a suitable power point located appropriately. Carefully position the cabinet in its correct position and ensure it is level.
Adequate access to the cabinet for loading and cleaning is required.

4. Cabinet Preparation.

Carefully un-wrap the cabinet and any other parts supplied. Remove all tape and ties etc.

5. Condenser Unit

Ensure the condenser unit has adequate ventilation. It is critical for the effective operation of the cabinet that the condenser fan is able to draw in cool air from the room
and disperse hot air into the room. The refrigeration (condenser unit) of the cabinet will be one of two options: Condenser in Cradle (CIC), or Remote condenser unit.

5.1 Condenser in Cradle (CIC)
If the condenser unit is CIC it is already attached to the underneath of the cabinet by a built in cradle.

The cabinet and cradle need to be fitted into the counter-top and adequate ventilation provided for the condenser unit as follows

Correct Installation of Condenser in Cradle Assembly

5.2 Remote Condenser
If the cabinet comes with a remote condenser unit (supplied separately in a box) you will need to have a qualified refrigeration engineer install and connect the condenser
unit.

OPERATING INSTRUCTIONS

Switch the cabinet on at the wall.
Flick down either the one or the two red toggle switches (one for the refrigeration unit and one for the light, if present).

The electronic controller is preprogrammed at factory.

Load the cabinet with pre-chilled products (food display cabinets are not refrigerators and should be loaded with pre-chilled products).
The cabinet is set to defrost at regular intervals. A defrost button on the controller panel will light up when the cabinet is in defrost mode. The cabinet is fitted with an intelligent defrost system that will automatically shorten or extend the defrost time dependent on requirements.
Always switch off at the wall.

CLEANING

It is important that the cabinet is regularly cleaned in order to achieve hygienic and efficient operation. Some advice on this is provided below:

Always turn the cabinet off at the wall before cleaning.
Do not use bleaches and other aggressive cleaning products (chemicals and scourers) that could damage the cabinet surfaces.
Never use hot water on glass as this may ‘shock’ the glass and cause ‘thermal breakage’, i.e. shattering of glass due to sudden temperature changes.
Clean the exterior with soapy water using a soft damp cloth. Never apply too much water and always be careful to minimize moisture on and near the electronic controller and power lead. Dry the exterior immediately afterwards.
Clear any obstruction from the drain. Condenser Unit. Regularly check that the condenser fins are free from dust, as any build-up will reduce the efficiency of the
cabinet and can cause excess power consumption or even compressor failure. Dust and dirt should be removed by brushing (use a soft brush) and vacuuming the fins. On occasions dust build-up in the condenser fins can be extensive and pressurized gas (air or nitrogen) may need to be blown through the fins to clear them. It is recommended that the condenser coil is cleaned monthly, and in cases of high dust exposure that four to six monthly the fins are blown with high pressure gas.

SERVICING

Regular servicing of the cabinet is important for its ongoing efficient operation. Four monthly servicing of the cabinet by a qualified refrigeration technician is required to maintain the warranty of a Festivé refrigerated cabinet – refer Warranty on page 7 of this Manual.
•
Lights. Lights. LED LIGHT STRIP
• If an LED light requires replacement: Remove LED Light strip (1) Unclip light strip (2) Unclip cable connecting light strip to cable Attach replacement simply follow the above instructions in reverse.

SPARE PARTS

Festivé endeavours to maintain stocks of spare parts for its customers. If spare parts are required, please quote both the serial number of the cabinet and the item number(s) from the list below. It is important to use only Festivé spare parts to ensure compatibility, performance, and meet warranty conditions.

Item|

Description

---|---

1

| LED light

2

| LED Driver

3

| Electronic Controller

4

| Temperature Probe

5

| Compressor Assembly

6

| Top Glass

TROUBLE SHOOTING

Problem	Possible Cause	Solution
Cabinet won’t start	Circuit broken at the main power board	Replace fuse/turn

circuit breaker on
The cabinet switch is off| Turn the cabinet switch on
Controller or probe is faulty| Replace the controller or probe
Unsatisfactory cabinet temperature|
Condenser fan grill dirty| Vacuum to remove dirt
Thermostat controller is faulty| Replace the Thermostat controller
Ambient temperature is greater than 32°C| Reduce ambient temperature and/or move cabinet
Cabinet light not working| Light switch is off| Turn light switch on
LED light not working| Replace light
LED driver not working| Replace LED driver

WARRANTY

Warranty Cover

Festivé warrants to the original purchaser of a Festivé manufactured food display cabinet any defect in workmanship or material resulting in the malfunctioning of the cabinet while under correct use. Liability under this warranty is limited to replacing or repairing (at the Company’s discretion) a part without charge. The warranty support for any refrigeration unit requires evidence of four (4) monthly servicing of chilled cabinets by a qualified refrigeration technician. The warranty period extends for:

Refrigerated & Ambient Cabinets:

Parts and Labour for first year: up to twelve (12) months from sale
Parts Only for second year: twelve (12) to twenty-four (24) months from sale
Parts and Labour for Refrigeration Unit for two years: up to twenty-four (24) months from sale.
Subject to four (4) monthly servicing by a qualified refrigeration technician

Heated & Bain Marie Cabinets:

Parts and Labour for first year: up to twelve (12) months from sale

Warranty Conditions

Liability under this warranty does not cover:

Loss, damage or expense directly or indirectly arising from use or inability to use the product or from any other cause.
Any part of the cabinet which has been subject to misuse, neglect, incorrect installation, alteration, accident or damage caused during transportation, use of abrasive chemicals, flooding, fire or acts of God.
Poor or inadequate cleaning of the cabinet that may lead to damage, wear or corrosion of any part.
Damage resulting from failure to have four (4) monthly servicing of refrigerated cabinets carried out by a qualified refrigeration technician, supported by service records.
Refrigeration failure as a result of inadequate ventilation to the refrigeration unit.
Installation of remote condenser units.
Breakage of glass or plastic components or the replacement of light tubes or door seals.
Improper electrical connections
Improper adjustment of controlling equipment.
Fair wear and tear.
Any damage directly or indirectly arising from the non-use of Festivé supplied parts.
Any loss, damage or expense directly or indirectly arising from failure to follow product operating and maintenance instructions.
Repairs or maintenance carried out by a service agent un-authorised by Festive
Travelling distance in excess of 160kms return trip from an authorised service agent
Service outside of normal business hours. If this is required an “out of hours” surcharge will apply.

Warranty Procedure

All warranty repairs must be pre-authorised by a Festive representative. Direct authorization to effect a warranty repair can be made through contact with:

In New Zealand:
Ph: +64 3 349 8380 – Festive NZ Limited
E: warranty@festive.co.nz

In Australia:
Ph: +64 3 349 3380 – Festive NZ Limited
E: warranty@festiveaustralia.com

Cabinet serial number, model, site address, contact details and fault description will need to be provided.