ZEBRA Voice Client 9.x Workcloud Communication Software User Guide

June 13, 2024
ZEBRA

ZEBRA Voice Client 9. x Workcloud Communication Software

Product Information

Specifications

  • Product Name: Voice Client 9. x
  • Brand: Zebra Technologies
  • Communication: Workcloud Communication
  • Configuration Guide: Rauland MN-003603-03EN Rev A
  • Publication Date: April 26, 2024

Product Usage Instructions

Configuring the Zebra Voice Client

  1. Touch > Settings.
  2. Enter the settings password. The default password is Zamboni.
  3. Touch Connection Parameters.
  4. Select a PBX configuration. The typical configuration for RB/R5 is PBX#2 Configuration.
  5. Touch the PBX Type field and select Rauland.
  6. Enter the User ID.
  7. Enter the Password.
  8. Enter the SIP transport.
  9. Enter the Server address.
  10. Enter the Server port number.
  11. Touch the back button three times to return to the Zebra Voice home screen. A confirmation that the Configuration has been saved to WFConnect.xml displays.

Assign a Distinctive Ringtone

  1. From the Zebra Voice, touch the Menu button.
  2. Touch Settings > Advanced Settings > Ringtones > Rauland Alerts.
  3. Touch an alert priority to select it.
  4. Select a ringtone.
  5. Select OK.
  6. Touch the back button three times to return to the Zebra Voice home screen.

Configuring Client from Extension Manager

  • When configuring a Rauland PBX as a second extension configure for each extension from the Extensions tab.
  • The Second PBX Params field needs to be in JSON format. Below is an example JSON with the required fields populated: { profile2_type: Rauland, sip2_remhost: 18.211.19.155, sip2_sipid: 1000, sip2_userpass: password }

FAQ

Q: What is the default settings password for Zebra Voice Client?

A: The default settings password is Zamboni.

Q: How can I assign a distinctive ringtone in Zebra Voice Client?

A: To assign a distinctive ringtone, navigate to Menu > Settings > Advanced Settings > Ringtones > Rauland Alerts and follow the instructions provided in the manual.

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