ASUS D700ME Mini Tower Expert Center User Guide
- June 12, 2024
- Asus
Table of Contents
- D700ME Mini Tower Expert Center
- Notices
- Safety information
- Package contents
- Chapter 1 Getting started
- Chapter 2 Connecting devices to your computer
- Chapter 3 Using your computer
- Chapter 4 Connecting to the Internet
- Installing the Wi-Fi antenna
- Chapter 5 Using ASUS Business Manager
- Chapter 6 Troubleshooting
- Appendix Working with Windows®
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
ASUS Desktop PC
User Guide D700ME
M700ME
D700ME_CZ D700MEES
D700MEC D500ME
S500ME S500MEC
M500ME D500MEES
D500ME_CZ D500ME_IN
D500MEC E22746
Revised Edition V2
October 2023
D700ME Mini Tower Expert Center
Copyright © 2023 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described in it,
may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form or by any means, except documentation
kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is
repaired, modified or altered, unless such repair, modification of alteration
is authorized in writing by ASUS; or (2) the serial number of the product is
defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL
ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND
THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN
THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be
registered trademarks or copyrights of their respective companies, and are
used only for identification or explanation and to the owners’ benefit,
without intent to infringe.
SERVICE AND SUPPORT
Visit our multi-language website at https://www.asus.com/support/.
Notices
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions
for you to be able to responsibly recycle our products, batteries, other
components, as well as the packaging materials. Please go to
http://csr.asus.com/english/Takeback.htm for the detailed recycling
information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and
Restriction of Chemicals) regulatory framework, we published the chemical
substances in our products at ASUS REACH website at
http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two
conditions:
- This device may not cause harmful interference; and
- This device must accept any interference received including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC RF Exposure information
This equipment must be installed and operated in accordance with provided
instructions and the antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not
be co-located or operating in conjunction with any other antenna or
transmitter. End-users and installers must be provided with antenna
installation instructions and transmitter operating conditions for satisfying.
FCC RF Caution Statement
WARNING: Any changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
FCC WiFi 6E Caution Statement
FCC regulations restrict the operation of this device to indoor use only. The
operation of this device is prohibited on oil platforms, cars, trains, boats,
and aircraft, except that operation of this device is permitted in large
aircraft while flying above 10,000 feet.
The use of shielded cables for connection of the monitor to the graphics card
is required to assure compliance with FCC regulations. Changes or
modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
Lithium Battery Warning
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer. Dispose
of used batteries according to the manufacturer’s instructions.
Compliance Statement of Innovation, Science and Economic Development Canada
(ISED)
This device complies with Innovation, Science, and Economic Development Canada
licence exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired
operation of the device: Operation in the band 5150–5250 MHz is only for
indoor use to reduce the potential for harmful interference to co-channel
mobile satellite systems. CAN ICES-003(B)/NMB-003(B) CAN
ICES-003(B)/NMB-003(B)
IC: Canadian Compliance Statement
Complies with the Canadian ICES-003 Class B specifications. This device
complies with RSS 210 of Industry Canada. This Class B device meets all the
requirements of the Canadian interference- causing equipment regulations.
This device complies with Industry Canada license exempt RSS standard(s).
Operation is subject to the following two conditions: this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
VCCI: Japan Compliance Statement
VCCI Class B Statement
This is a Class B product based on the standard of the VCCI Council. If this
is used near a radio or television receiver, it may cause radio interference.
Install and use equipment according to the instruction manual.
Equipment registered based on the confirmation measurement at the user
installation site.
This is a product for which interference was measured at the present
installation site and confirmed to comply with the standard of Voluntary
Control Council for Interference by Information Technology Equipment (VCCI).
Before using the equipment at any location other than the present installation
site, the member shall measure interference for confirmation and register the
result to VCCI.
India E-Waste (Management) Rules 2016
This product complies with the “India E-Waste (Management) Rules, 2016” and
prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls
(PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding
0.1% by weight in homogenous materials and 0.01 % by weight in homogenous
materials for cadmium, except for the exemptions listed in Schedule II of the
Rule.
RF Equipment Notices
CE: European Community Compliance Statement
The equipment complies with the RF Exposure Requirement 1999/519/EC, Council
Recommendation of 12 July 1999 on the limitation of exposure of the general
public to electromagnetic fields (0–300 GHz).
Wireless Radio Use
This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz
frequency band.
Exposure to Radio Frequency Energy
The radiated output power of the Wi-Fi technology is below the FCC radio
frequency exposure limits. Nevertheless, it is advised to use the wireless
equipment in such a manner that the potential for human contact during normal
operation is minimized.
FCC Bluetooth Wireless Compliance
The antenna used with this transmitter must not be colocated or operated in
conjunction with any other antenna or transmitter subject to the conditions of
the FCC Grant.
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the Canadian interference-
causing equipment regulations.
NCC: Wireless Statement
Japan RF Equipment Statement
KC (RF Equipment)
Simplified EU Declaration of Conformity
ASUSTek Computer Inc. hereby declares that this device is in compliance with
the essential requirements and other relevant provisions of Directive
2014/53/EU. Full text of EU declaration of conformity is available at
https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz
shall be restricted to indoor use for countries listed in the table below:
AT | BE | BG | CZ | DK | EE | FR |
---|---|---|---|---|---|---|
DE | IS | IE | IT | EL | ES | CY |
LV | LI | LT | LU | HU | MT | NL |
NO | PL | PT | RO | SI | SK | TR |
FI | SE | CH | HR | UK(NI) |
CE RED RF Output table
Intel® AX211NGW
a. Low power indoor (LPI) Wi-Fi 6E devices:
The device is restricted to indoor use only when operating in the 5945 to 6425
MHz frequency ranges in Belgium (BE), Bulgaria (BG), Cyprus (CY), Czech
Republic (CZ), Estonia (EE), France (FR), Iceland (IS), Ireland (IE),
Lithuania (LT), Germany (DE), Netherlands (NL), Spain (ES).
b. Very Low Power (VLP) Wi-Fi 6E devices (portable devices):
The device is not permitted used on Unmanned Aircraft Systems (UAS) when
operating in the 5945 to 6425MHz frequency range Belgium (BE), Bulgaria (BG),
Cyprus (CY), Czech Republic (CZ), Estonia (EE), France (FR), Iceland (IS),
Ireland (IE), Lithuania (LT), Germany (DE), Netherlands (NL), Spain (ES).
Intel® AX211NGW
Function | Frequency | Maximum Output Power (EIRP) |
---|---|---|
WiFi | 2412 – 2472 MHz | 18 dBm |
5150 – 5350 MHz | 21 dBm | |
5470 – 5725 MHz | 22 dBm | |
5725 – 5850 MHz | 13 dBm | |
5945 – 6425 MHz | 21 dBm | |
Bluetooth | 2402 – 2480 MHz | 11 dBm |
- Receiver category 1
Intel® AX201NGW
Function | Frequency | Maximum Output Power (EIRP) |
---|---|---|
WIFI | 2412 – 2472 MHz | 19 dBm |
5150 – 5350 MHz | 21 dBm | |
5470 – 5725 MHz | 22 dBm | |
5725 – 5850 MHz | 11 dBm | |
Bluetooth | 2402 – 2480 MHz | 12 dBm |
- Receiver category 1
Intel® 9462NGW
Function | Frequency | Maximum Output Power (EIRP) |
---|---|---|
WIFI | 2412 – 2472 MHz | 19 dBm |
5150 – 5350 MHz | 21 dBm | |
5470 – 5725 MHz | 22 dBm | |
5725 – 5850 MHz | 11 dBm | |
Bluetooth | 2402 – 2480 MHz | 12 dBm |
Simplified UKCA Declaration of Conformity
ASUSTek Computer Inc. hereby declares that this device is in compliance with
the essential requirements and other relevant provisions of The Radio
Equipment Regulations 2017 (S.I.
2017/1206). Full text of UKCA declaration of conformity is available at
https://www.asus.com/support/.
The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use
for the country listed below:
UKCA RF Output table
Intel® AX211NGW
a. Low Power Indoor (LPI) Wi-Fi 6E devices:
The device is restricted to indoor use only when operating in the 5925 to 6425
MHz frequency range in UK.
b. Very Low Power (VLP) Wi-Fi 6E devices (portable devices):
The device is not permitted to be used on Unmanned Aircraft Systems (UAS) when
operating in the 5925 to 6425 MHz frequency range in UK.
Intel® AX211NGW
Function | Frequency | Maximum Output Power (EIRP) |
---|---|---|
WiFi | 2412 – 2472 MHz | 18 dBm |
5150 – 5350 MHz | 21 dBm | |
5470 – 5725 MHz | 22 dBm | |
5725 – 5850 MHz | 13 dBm | |
5945 – 6425 MHz | 21 dBm | |
Bluetooth | 2402 – 2480 MHz | 11 dBm |
Receiver category 1
Intel® AX201NGW
Function | Frequency | Maximum Output Power (EIRP) |
---|---|---|
WIFI | 2412 – 2472 MHz | 19 dBm |
5150 – 5350 MHz | 21 dBm | |
5470 – 5725 MHz | 22 dBm | |
5725 – 5850 MHz | 11 dBm | |
Bluetooth | 2402 – 2480 MHz | 12 dBm |
- Receiver category 1
Intel® 9462NGW
Function | Frequency | Maximum Output Power (EIRP) |
---|---|---|
WIFI | 2412 – 2472 MHz | 19 dBm |
5150 – 5350 MHz | 21 dBm | |
5470 – 5725 MHz | 22 dBm | |
5725 – 5850 MHz | 11 dBm | |
Bluetooth | 2402 – 2480 MHz | 12 dBm |
- Receiver category 1
Optical Drive Safety Information
Laser Safety Information
CD-ROM Drive Safety Warning
CLASS 1 LASER PRODUCT
WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.
Service warning label
WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.
CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2,
- These regulations apply to laser products manufactured from August 1,
- Compliance is mandatory for products marketed in the United States.
WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in hazardous radiation exposure.
Safety information
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth.
- DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
- DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.
- DO NOT place or drop objects on top and do not shove any foreign objects into the Desktop PC.
- DO NOT expose to strong magnetic or electrical fields.
- DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
- Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery.
- Use this product in environments with ambient temperatures between 5˚C (41˚F) and 40˚C (104˚F).
- DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated.
- DO NOT use damaged power cords, accessories, or other peripherals.
- To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
- Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.
- Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.
- If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
“Do not ingest battery, Chemical Burn Hazard”
This product contains a coin / button cell battery. If the coin / button cell
battery is swallowed, it can cause severe internal burns in just 2 hours and
can lead to death.
Keep new and used batteries away from children.
If the battery compartment does not close securely, stop using the product and
keep it away from children.
If you think batteries might have been swallowed or placed inside any part of
the body, seek immediate medical attention.
Hazardous moving parts. Desktop should be completely shutdown before servicing
product.
Replacing fan components should only be attempted by qualified service
personnel.
Hazardous Moving Parts Warning
WARNING: Keep fingers and other body parts away from any moving parts.
CAUTION: DO NOT loosen the thumb screws to access the internal area of
your device. If service or repair is required, return your device to an
authorized service center.
WARNING! Hot Internal replaceable parts and iron parts may cause burns.
Conventions used in this guide To ensure that you perform certain tasks
properly, take note of the following symbols used throughout this manual.
DANGER/WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when trying to
complete a task.
IMPORTANT: Instructions that you MUST follow to complete a task.
NOTE: Tips and additional information to help you complete a task.
Where to find more information
Refer to the following sources for additional information and for product and
software updates.
ASUS website
The ASUS website provides updated information on ASUS hardware and software
products.
Refer to the ASUS website www.asus.com.
ASUS Local Technical Support
Visit ASUS website at https://www.asus.com/support/contact for the contact
information of local Technical Support Engineer.
Tutorial
Tool-less: D700ME/D500ME is tool-less design. You can disassemble the chassis
by removing knurled thumb screws by hand, and replace hard disc drive and
optical disc drive easily.
After replacement, please assemble D700ME/D500ME back to the original state.
For more replacement and assembly information, please refer link as below:
https://www.youtube.com/watch?v=uWjnhf26xEU
ENERGY STAR® Qualified Product
ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency
and the U.S. Department of Energy helping us all save money and protect the
environment through energy efficient products and practices.
All ASUS products with the ENERGY STAR® logo comply with the ENERGY STAR®
standard, and the power management feature is enabled by default. The monitor
is automatically set to sleep within 10 minutes of user inactivity; the
computer is automatically set to sleep within 30 minutes of user inactivity.
To wake your computer, click the mouse, press any key on the keyboard, or
press the power button.
Please visit https://www.energystar.gov/powermanagement for detail
information on power management and its benefits to the environment. In
addition, please visit https://www.energystar.gov for detail information on
the ENERGY STAR® joint program.
*Note: ENERGY STAR® is NOT supported on Freedos and Linux-based products.
Package contents
- If any of the above items is damaged or missing, contact your retailer.
- The illustrated items above are for reference only. Actual product specifications may vary with different models.
Chapter 1 Getting started
Welcome!
Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides
cutting-edge performance, uncompromised reliability, and user- centric
utilities. All these values are encapsulated in a stunningly futuristic and
stylish system casing.
Read the ASUS Warranty Card before setting up your ASUS Desktop PC.
- The Desktop PC does not support Windows® 7 operating system. ASUS is not responsible for any loss or damage incurred by installing Windows® 7.
- Be careful when handling the desktop PC to prevent the risk of injury.
Getting to know your computer
Illustrations are for reference only. The ports and their locations, and the
chassis color vary with different models.
IMPORTANT! Do not use this Desktop PC for cryptocurrency mining
(consuming a vast amount of electricity and time to gain convertible virtual
currency) and/or related activities.
D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC Front panel
-
5.25-inch optical disk drive bay (optional). There is an optical disk drive in this bay.
-
Optical disk drive eject button. Press this button to eject the optical disk drive tray.
-
Power button. Press this button to turn on your computer.
-
HDD indicator. The LED lights up or blinks to indicate the status of the HDD.
-
Headphone port. This port connects to a headphone.
-
Audio combo jack. This port connects to a headphone or speaker. You can also connect your headset or an external microphone.
-
USB 3.2 Gen 1 ports. The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) ports connect to USB 3.2 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others.
-
USB 3.2 Gen 2 ports. The Universal Serial Bus 3.2 Gen 2 (USB 3.2 Gen 2) ports connect to USB 3.2 Gen 2 devices such as a mouse, printer, scanner, camera, PDA, and others.
-
USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
-
USB 3.2 Gen 2 Type-C® port. The Universal Serial Bus 3.2 Gen 2 (USB 3.2 Gen 2) Type-C® port connects to a USB 3.2 Gen 2 Type-C® device.
The output voltage of the USB 3.2 Gen 2 Type-C® port is 5V, 1.5A. -
IC smart card reader & SD card reader (optional). Insert a smart card or SD card into the appropriate slot.
D500ME / S500ME / S500MEC / M500ME / D500MEES / D500ME_CZ / D500ME_IN / D500MEC Front panel
- 5.25-inch optical disk drive bay (optional). There is an optical disk drive in this bay.
- Optical disk drive eject button. Press this button to eject the optical disk drive tray.
- Power button. Press this button to turn on your computer.
- HDD indicator. The LED lights up or blinks to indicate the status of the HDD.
- Headphone port. This port connects to a headphone.
- Audio combo jack. This port connects to a headphone or speaker. You can also connect your headset or an external microphone.
- USB 3.2 Gen 1 ports. The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) ports connect to USB 3.2 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others.
- USB 3.2 Gen 2 ports. The Universal Serial Bus 3.2 Gen 2 (USB 3.2 Gen 2) ports connect to USB 3.2 Gen 2 devices such as a mouse, printer, scanner, camera, PDA, and others.
- IC smart card reader & SD card reader (optional). Insert a smart card or SD card into the appropriate slot.
D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC Rear panel
-
PS/2 mouse port (green). This port is for a PS/2 mouse.
-
PS/2 keyboard port (purple). This port is for a PS/2 keyboard.
-
Display Ports. These ports are for DisplayPort-compatible devices.
-
HDMI™ port. This port is for a High-Definition Multimedia Interface (HDMI™) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.
-
USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
-
Microphone port (pink). This port connects to a microphone.
-
Line Out port (lime).This port connects to a headphone or speaker. In a 4, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out.
-
Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources.
Refer to the audio configuration table below for the function of the audio ports in the 2, 4, 5.1, or 7.1-channel configuration.
Audio 2, 4, 5.1, or 7.1-channel configuration Port| Headset 2-channel| 4- channel| 5.1- channel| 7.1- channel
---|---|---|---|---
Light Blue (Rear panel)| Line In| Rear Speaker Out| Rear Speaker Out| Rear Speaker Out
Lime (Rear panel)| Line Out| Front Speaker Out| Front Speaker Out| Front Speaker Out
Pink (Rear panel)| Mic In| Mic In| Bass/Center| Bass/Center
Lime (Front panel)| –| –| –| Side Speaker Out -
Air vents. These vents allow air ventilation.
DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. -
Parallel port (optional). This 25-pin port connects a parallel printer, a scanner, or other devices.
-
VGA port. This port is for VGA-compatible devices such as a VGA monitor.
-
LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
LAN port LED indications
Activity/Link LED Speed LED
Status| Description| Status| Description
OFF| No link| OFF| 10Mbps connection
ORANGE| Linked| ORANGE| 100Mbps connection
BLINKING| Data activity| GREEN| 1Gbps connection
-
Serial ports (optional). These 9-pin COM ports are for pointing devices or other serial devices.
-
Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card.
• PCIEX16_1 slot supports graphics cards and storage devices only while other PCIE slots support storage devices and other PCIe devices.
• Install the primary graphics card in PCIEX16_1 if you use two graphics cards. • Refer to Installing a graphics card in your computer for detailed instructions. -
Power connector. Plug the power cord to this connector.
RATING: • 115/230Vac, 50/60Hz, 4/2A (Global)
• 220Vac, 50Hz, 2A (Chinese Mainland)
• 115Vac, 50/60Hz, 4A (Taiwan)
• 115/230Vac, 50/60Hz, 4/2A (JP+KR)
D500ME / S500ME / S500MEC / M500ME / D500MEES / D500ME_CZ / D500ME_IN / D500MEC Rear panel
-
PS/2 mouse port (green). This port is for a PS/2 mouse.
-
PS/2 keyboard port (purple). This port is for a PS/2 keyboard.
-
HDMI™ port. This port is for a High-Definition Multimedia Interface (HDMI™) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.
-
USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
-
Microphone port (pink). This port connects to a microphone.
-
Line Out port (lime).This port connects to a headphone or speaker. In a 4, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out.
-
Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources.
Refer to the audio configuration table below for the function of the audio ports in the 2, 4, 5.1, or 7.1-channel configuration.
Audio 2, 4, 5.1, or 7.1-channel configuration Port| Headset 2-channel| 4- channel| 5.1- channel| 7.1- channel
---|---|---|---|---
Light Blue (Rear panel)| Line In| Rear Speaker Out| Rear Speaker Out| Rear Speaker Out
Lime (Rear panel)| Line Out| Front Speaker Out| Front Speaker Out| Front Speaker Out
Pink (Rear panel)| Mic In| Mic In| Bass/Center| Bass/Center
Lime (Front panel)| –| –| –| Side Speaker Out -
Air vents. These vents allow air ventilation.
DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. -
Parallel port (optional). This 25-pin port connects a parallel printer, a scanner, or other devices.
-
VGA port. This port is for VGA-compatible devices such as a VGA monitor.
-
LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
LAN port LED indications
Activity/Link LED Speed LED
Status| Description| Status| Description
OFF| No link| OFF| 10Mbps connection
ORANGE| Linked| ORANGE| 100Mbps connection
BLINKING| Data activity| GREEN| 1Gbps connection
-
Serial ports (optional). These 9-pin COM ports are for pointing devices or other serial devices.
-
Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card.
• PCIEX16_1 slot supports graphics cards and storage devices only while other PCIE slots support storage devices and other PCIe devices.
• Install the primary graphics card in PCIEX16_1 if you use two graphics cards. -
Power connector. Plug the power cord to this connector.
RATING: • 115/230Vac, 50/60Hz, 4/2A (Global)
• 220Vac, 50Hz, 2A (Chinese Mainland)
• 115Vac, 50/60Hz, 4A (Taiwan)
• 115/230Vac, 50/60Hz, 4/2A (JP+KR)
Installing memory in your computer (Optional)
This desktop PC comes with four Double Data Rate 4 (DDR4) Dual Inline Memory
Module (DIMM) sockets. The figure illustrates the location of the DDR4 DIMM
sockets.
Recommended memory configurations
- Follow the installation sequence below to ensure system stability and avoid possible booting up failure (For D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC).
| DIMM_A1| DIMM_A2| DIMM_B1| DIMM_B2
---|---|---|---|---
1 x DIMM| x| √| x| x
2 x DIMM| x| √| x| √
3 x DIMM| √| √| x| √
4 x DIMM| √| √| √| √
or
- Install DIMMs with the same capacity from the same manufacturer in the slots of the same channel.
Single memory Total **capacity memory capacity|
DIMM_A1| DIMM_A2| DIMM_B1| DIMM_B2**
---|---|---|---|---
4GB| | 4GB| |
8GB| | 8GB| |
8GB| | 4GB| | 4GB
12GB| 4GB| 4GB| | 4GB
16GB| | 16GB| |
16GB| | 8GB| | 8GB
16GB| 4GB| 4GB| 4GB| 4GB
24GB| 8GB| 8GB| | 8GB
32GB| | 32GB| |
32GB| | 16GB| | 16GB
32GB| 8GB| 8GB| 8GB| 8GB
48GB| 16GB| 16GB| | 16GB
64GB| | 32GB| | 32GB
64GB| 16GB| 16GB| 16GB| 16GB
96GB| 32GB| 32GB| | 32GB
128GB| 32GB| 32GB| 32GB| 32GB
Installing memory in your computer
To install memory in your computer:
- Turn off your
- Unplug all cables from your
- Open your computer
- Remove the graphics
- Locate an empty DIMM
- Press down and outward on the DIMM ejector(s) to unlock the DIMM socket
- Align the notch on the bottom edge of the DIMM with the key of the DIMM socket, and then firmly insert the DIMM into the socket until the ejector(s) snap(s) back into place.
- Install the graphics card.
- Close your computer case.
The above pictures are for reference only. The inner structure of the desktop PC may vary.
Installing a graphics card in your computer
To install a graphics card in your computer:
- Turn off your computer.
- Unplug all cables from your computer.
- Open your computer case and locate PCIEX16_1 slot if you are installing the first or the primary graphics card.
- Align the notch on your graphics card with the key of the slot, and then insert the card into the slot.
- The ejector will snap back into place automatically.
- Use a screw driver and a screw to lock the graphics card on the chassis.
- (Optional) Connect a proper power supply plug to the graphics card.
Setting up your computer
This section guides you through connecting the main hardware devices, such as
the external monitor, keyboard, mouse, and power cord, to your computer.
Connecting an external monitor
Using the onboard display output ports
Connect your monitor to the onboard display output port.
To connect an external monitor using the onboard display output ports:
- Connect a monitor to a display output port on the rear panel of your computer.
- Plug the monitor to a power source.
D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC
D500ME / S500ME / S500MEC / M500ME / D500MEES / D500ME_CZ / D500ME_IN / D500MEC
- If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
- To connect multiple external monitors to your computer, refer to Connecting multiple external displays of this guide for details.
Connecting a USB keyboard and a USB mouse
Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of
your computer.
D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC
D500ME / S500ME / S500MEC / M500ME / D500MEES / D500ME_CZ / D500ME_IN / D500MEC
Connecting the power cord
Connect one end of the power cord to the power connector on the rear panel of
your computer and the other end to a power source.
D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC
D500ME / S500ME / S500MEC / M500ME / D500MEES / D500ME_CZ / D500ME_IN / D500MEC
For safety purposes, ONLY connect the power cord to a grounded electrical outlet.
Turning your computer ON
This section describes how to turn on your computer after setting up your
computer.
Turning your computer ON
To turn your computer ON:
-
Turn your monitor ON.
-
Press the power button on your computer.
D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC -
Wait until the operating system loads automatically.
Enabling fast startup
You can shut down the computer with fast startup enabled.
To enable fast startup in Shutdown settings:
Enter Control Panel in the search bar and open it (View by: Category), select
Hardware and Sound > Power Options > Choose what the power button does, click
Change settings that are currently unavailable, check Turn on fast startup
(recommended) and click Save changes.
If fast startup is disabled, when you shut down the computer, it shuts down to the S5 power state.
Chapter 2 Connecting devices to your computer
Connecting a USB storage device
This desktop PC provides USB 3.2 Gen 2 Type-C®, USB 3.2 Gen 1, USB 3.2 Gen 2
and USB 2.0 ports on the front and rear panels. The USB ports allow you to
connect USB devices such as storage devices.
To connect a USB storage device:
Insert the USB storage device to your computer.
You can enable or disable the front and rear USB 3.2 Gen 2 Type-C®, USB 3.2
Gen 1, USB 3.2 Gen 2 and USB 2.0 ports individually from the BIOS Setup. Refer
to the Configuring the USB ports using the BIOS section in Chapter 3 of this
user manual for details.
Front panel
D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC
D500ME / S500ME / S500MEC / M500ME / D500MEES / D500ME_CZ / D500ME_IN / D500MEC
Rear panel
D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC
D500ME / S500ME / S500MEC / M500ME / D500MEES / D500ME_CZ / D500ME_IN / D500MEC
Connecting microphone and speakers
This desktop PC comes with microphone ports and speaker ports on both the
front and rear panels. The audio I/O ports located on the rear panel allow you
to connect 2-channel, 4-channel,
5.1-channel, and 7.1-channel stereo speakers.
- When your Desktop PC comes with an internal speaker, the audio output will be from the internal speaker.
- When you connect an external audio device such as earphone or speaker, you need to enable the audio device output. For details, refer to the section Changing to the external audio output.
- When you disconnect the audio device, you need to manually change the audio output to the internal speaker from the Control Panel.
Connecting Headphone and Mic
D700ME / M700ME / D700ME_CZ / D700MEES / D700MEC
D500ME / S500ME / S500MEC / M500ME / D500MEES / D500ME_CZ / D500ME_IN / D500MEC
D500ME / S500ME / S500MEC / M500ME / D500MEES / D500ME_CZ / D500ME_IN / D500MEC
Changing to the external audio output
When you connect an external audio device to your Desktop PC, enable the audio
device output to ensure a clear audio quality.
To change to the external audio output:
-
Connect an external audio device such as earphone or speaker to the rear Line Out port. The Audio Manager screen automatically pops up.
For the location of the rear Line Out port, refer to the section Getting to know your computer. -
Tick Front Speaker Out, then click OK.
-
Tick Line In, then click OK. The audio output will now be from the external audio device.
The Audio Manager screenshots above are for reference only.
Connecting multiple external displays
Your desktop PC may come with VGA, HDMI™, or DisplayPort ports and allows you
to connect multiple external displays.
Setting up multiple displays
When using multiple monitors, you are allowed to set display modes. You can
use the additional
monitor as a duplicate of your main display, or as an extension to enlarge
your Windows desktop.
To set up multiple displays:
-
Turn off your computer.
-
Connect the two monitors to your computer and connect the power cords to the monitors.
Refer to the Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer. -
Turn on your computer.
-
From the Start menu, click Settings > System > Display.
-
Configure the settings for your displays.
For some graphics cards, only the monitor that is set to be the primary display has display during POST. The dual display function works only under Windows.
Connecting an HDTV
Connect a High Definition TV (HDTV) to the HDMI™ port of your computer.
- You need an HDMI™ cable to connect the HDTV and the computer. The HDMI™ cable is purchased separately.
- To get the best display performance, ensure that your HDMI™ cable is less than 15 meters.
Chapter 3 Using your computer
Proper posture when using your Desktop PC
When using your Desktop PC, maintaining the proper posture is necessary to
prevent strain to your wrists, hands, and other joints or muscles. This
section provides you with tips on avoiding physical discomfort and possible
injury while using and fully enjoying your Desktop PC.
To maintain the proper posture:
- Position your computer chair to make sure that your elbows are at or slightly above the keyboard to get a comfortable typing position.
- Adjust the height of your chair to make sure that your knees are slightly higher than your hips to relax the backs of your thighs. If necessary, use a footrest to raise the level of your knees.
- Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward.
- Sit upright with your knees, elbows and hips at an approximately 90º angle when you are at the PC.
- Place the monitor directly in front of you, and turn the top of the monitor screen even with your eye level so that your eyes look slightly downward.
- Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing.
- Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight.
- Take regular mini-breaks from using your Desktop PC.
Using the memory card reader (Optional)
Digital cameras and other digital imaging devices use memory cards to store
digital picture or media files. The built-in memory card reader on the front
panel of your system allows you to read from and write to different memory
card drives.
To use the memory card:
-
Insert the memory card into the card slot.
• A memory card is keyed so that it fits in only one direction. DO NOT force a card into a slot to avoid damaging the card.
• You can place media in one or more of the card slots and use each media independently. Place only one memory card in a slot at one time. -
Select a program from the AutoPlay window to access your files.
• If AutoPlay is NOT enabled in your computer, click File Explorer from the Start menu, and then double-click the memory card icon to access the data on it.
• Each card slot has its own drive icon which is displayed on the File Explorer screen. -
When finished, right-click the memory card drive icon on the Computer screen, click Eject, and then remove the card.
Never remove cards while or immediately after reading, copying, formatting, or deleting data on the card or else data loss may occur.
To prevent data loss, use “Safely Remove Hardware and Eject Media” in the Windows® notification area before removing the memory card.
Using the optical drive (on selected models only)
Inserting an optical disc
To insert an optical disc:
- While your system is on, press the eject button on the drive bay cover to open the tray.
- Place the disc on the optical drive with the label side outward if the desktop is positioned vertically and the label side up if the desktop is positioned horizontally.
- Push the tray gently to close it.
- Select a program from the AutoPlay window to access your files.
If AutoPlay is NOT enabled in your computer, to access the data on an optical disc:
• Click File Explorer from the Start menu, and then double-click the CD/DVD drive icon.
Removing an optical disc
To remove an optical disc:
-
While the system is on, do either of the following to eject the tray:
• Press the eject button on the drive bay cover.
• From the Start menu, click File Explorer, right-click the CD/DVD drive icon, and click Eject. -
Remove the disc from the disc tray.
Configuring the USB ports using the BIOS
You can enable or disable the front and rear USB 3.2 Gen 2 Type-C®, USB 3.2
Gen 1, USB 3.2 Gen 2 and USB 2.0 ports from the BIOS Setup.
To disable or enable the front and rear USB 3.2 Gen 2 Type-C®, USB 3.2 Gen 1,
USB 3.2 Gen 2 and USB 2.0 ports:
-
Press
to enter the BIOS Setup at startup. -
From the BIOS Setup EZ Mode screen, press
to enter the Advanced Mode. From the
Advanced Mode screen, click Advanced Mode > Security > I/O Interface SecurityUSB
Interface Security > USB Port Control. -
Select the USB port that you want to enable or disable.
-
Press
to enable or disable the selected USB port. -
Click Exit and select Save Changes & Reset to save the changes made.
Refer to Chapter 1 for the location of the USB ports.
Configuring the HDD security setting using the BIOS
You can set a password in the BIOS Setup to protect your HDD.
To set a password for your HDD from the BIOS Setup:
- Press
to enter the BIOS Setup at startup. - From the BIOS Setup EZ Mode screen, press
to enter the Advanced Mode. From the Advanced Mode screen, click Security > HDDx: [name of HDD] to open the HDD Password screen. - Select the Set Master Password item and press
. - From the Create New Password box, key in a password, then press
. - Confirm the password when prompted.
- Select the Set User Password item and press
. - Follow steps 4 and 5 to set the user password.
- Click Exit and select Save Changes & Reset to save the changes made.
Take note of this password, which you would need to access the HDD.
To change the password for your HDD from the BIOS Setup:
- Follow steps 1 and 2 of the previous section to open the HDD Password screen.
- Select the Set Master Password item and press
. - From the Enter Current Password box, key in the current password, then press
. - From the Create New Password box, key in a new password, then press
. - Confirm the password when prompted.
- Click Exit and select Save Changes & Reset to save the changes made.
To clear the user password, follow the same steps as in changing a user password, but presswhen prompted to create/confirm the password. After you clear the password, the Set User Password item on top of the screen shows Not Installed.
Chapter 4 Connecting to the Internet
Wired connection
Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local
area network (LAN).
Connecting via a DSL/cable modem
To connect via a DSL/cable modem:
-
Set up your DSL/cable modem.
Refer to the documentation that came with your DSL/cable modem. -
Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem.
-
Turn on the DSL/cable modem and your computer.
-
Configure the necessary Internet connection settings.
• Contact your network administrator for details or assistance in setting up your Internet connection.
• For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection.
Connecting via a local area network (LAN)
To connect via a LAN:
-
Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN.
-
Turn on your computer.
-
Configure the necessary Internet connection settings.
• Contact your network administrator for details or assistance in setting up your Internet connection.
• For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection.
Configuring a dynamic IP/PPPoE network connection
To configure a dynamic IP/PPPoE network connection:
-
Launch Network and Sharing Center in either of these two ways:
a) From the taskbar, right-click , then click Open Network and Sharing Center.
b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. -
From the Open Network and Sharing Center screen, click Change Adapter settings.
-
Right-click on your LAN and select Properties.
-
Click Internet Protocol Version 4(TCP/IPv4) and click Properties.
-
Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection.
-
Return to the Network and Sharing Center and then click Set up a new connection or network.
-
Select Connect to the Internet and click Next.
-
Select Broadband (PPPoE) and click Next.
-
Follow the next onscreen instructions to complete the setup.
Configuring a static IP network connection
To configure a static IP network connection:
- Repeat steps 1 to 4 of the previous section.
- Click Use the following IP address.
- Enter the IP address, Subnet mask and Gateway from your service provider.
- If needed, enter the preferred DNS Server address and alternative address.
- When done, click OK.
Installing the Wi-Fi antenna
- Ensure that the ASUS 2×2 dual band Wi-Fi antenna is securely installed to the Wi-Fi ports on the ASUS network card.
- Ensure that the antenna is at least 20 cm away from all persons.
- Place the antenna on the top of your desktop PC for the best wireless performance.
- If your desktop PC comes with a 1×1 network card, the ASUS 2×2 dual band Wi-Fi antenna connected to this network card will operate in 1×1 mode.
The I/O port layout may vary with models, but the Wi-Fi antenna installation procedure is the same for all models.
Chapter 5 Using ASUS Business Manager
ASUS Business Manager
ASUS Manager provides a set of tools for customizing and maintaining your ASUS
computer. For detailed information, please refer to
https://www.asus.com/support/FAQ/1042634/.
The URL may be changed without notice.
Chapter 6 Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible
solutions.
? My computer cannot be powered on and the power LED on the front panel
does not light up.
- Check if your computer is properly connected.
- Check if the wall outlet is functioning.
- Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1.
? My computer hangs.
-
Do the following to close the programs that are not responding:
1. Simultaneously press+ + keys on the keyboard, then click Task Manager.
2. Select the program that is not responding, then click End Task. -
If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on.
? I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)?
- Ensure that you enter the correct network security key for the wireless network you want to connect to.
- Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.
? I cannot insert the M.2 Wi-Fi card / M.2 SSD module into the M.2 slot.
Ensure that you follow the printing on the motherboard and insert the M.2 Wi-
Fi card / M.2 SSD module into the proper M.2 slot.
? The arrow keys on the number key pad are not working.
Check if the Number Lock LED is off. When the Number Lock LED is on, the keys
on the number key pad are used to input numbers only. Press the Number Lock
key to turn the LED off if you want to use the arrow keys on the number key
pad.
? No display on the monitor.
- Check if the monitor is powered on.
- Ensure that your monitor is properly connected to the video output port on your computer.
- If your computer comes with a discrete graphics card, ensure that you connect your monitor to a video output port on the discrete graphics card.
- Check if any of the pins on the monitor video connector is bent. If you discover bent pins, replace the monitor video connector cable.
- Check if your monitor is plugged to a power source properly.
- Refer to the documentation that came with your monitor for more troubleshooting information.
? When using multiple monitors, only one monitor has display.
- Ensure that the both monitors are powered on.
- During POST, only the monitor connected to the VGA port has display. The dual display function works only under Windows.
- When a graphics card is installed on your computer, ensure that you connect the monitors to the output port on the graphics card.
- Check if the multiple displays settings are correct.
? My computer cannot detect my USB storage device.
- The first time you connect your USB storage device to your computer, Windows automatically installs a driver for it. Wait for a while and go to My Computer to check if the USB storage device is detected.
- Connect your USB storage device to another computer to test if the USB storage device is broken or malfunctions.
? I want to restore or undo changes to my computer’s system settings
without affecting my personal files or data.
You can use Windows® 11 Refresh your PC without affecting your files
recovery option to restore or undo changes to your computer’s system settings
without affecting your personal data such as documents or photos. To use this
recovery
option, click Settings > Update & recovery > Recovery from the Start menu,
select Refresh your PC without affecting your files, and click Get started.
? The picture on the HDTV is distorted.
- It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution:
- From the Start menu, click Settings > System > Display.
? My speakers produce no sound.
-
Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel.
-
Check if your speak is connected to an electrical source and turned on.
-
Adjust your speakers’ volume.
-
Ensure that your computer’s system sounds are not Muted.
-
If it is muted, the volume icon is displayed as . To enable the system sounds, click from the Windows notification area, then click
If it is not muted, click and drag the slider to adjust the volume. -
Connect your speakers to another computer to test if the speakers are working properly.
? The DVD drive cannot read a disc.
- Check if the disc is placed with the label side facing up.
- Check if the disc is centered in the tray, especially for the discs with non-standard size or shape.
- Check if the disc is scratched or damaged.
? The DVD drive eject button is not responding.
- From the Start menu, click File Explorer.
- Right-click , then click Eject from the menu
Power
Problem| Possible Cause|
Action
---|---|---
No power (The power
indicator is off )| Incorrect power voltage| • Set your computer’s power
voltage switch to your area’s power requirements.
• Adjust the voltage settings. Ensure that the power cord is unplugged from
the power outlet.
Your computer is not turned on.| Press the power key on the front panel to
ensure that your computer is turned on.
Your computer’s power cord is not properly connected.| • Ensure that the
power cord is properly connected.
• Use other compatible power cord.
PSU (Power supply unit) problems| Contact the ASUS Service Center about
installing another PSU on your computer.
Display
Problem| Possible Cause|
Action
---|---|---
No display output after turning the computer on (Black screen)| The signal
cable is not connected to the correct VGA port on your computer.| • Connect
the signal cable to the correct display port (onboard VGA or discrete VGA
port).
• If you are using a discrete VGA card, connect the signal cable to the
discrete VGA port.
Signal cable problems| Try connecting to another monitor.
LAN
Problem| Possible Cause|
Action
---|---|---
Cannot access the Internet| The LAN cable is not connected.| Connect the LAN
cable to your computer.
LAN cable problems| Ensure the LAN LED is on. If not, try another LAN cable.
If it still does not work, contact the ASUS service center.
Your computer is not properly connected to a router or hub.| Ensure that your
computer is properly connected to a router or hub.
Network settings| Contact your Internet Service Provider (ISP) for the correct
LAN settings.
Problems caused by the anti- virus software| Close the anti-virus software.
Driver problems| Reinstall the LAN driver
Audio
Problem| Possible Cause|
Action
---|---|---
No Audio| Speaker or headphone is connected to the wrong port.| • Refer to
your computer’s User Guide for the correct port.
• Disconnect and reconnect the speaker to your computer.
Speaker or headphone does not work.| Try using another speaker or headphone.
The front and back audio ports do not work.| Try both the front and back audio
ports. If one port failed, check if the port is set to multi-channel.
Driver problems| Reinstall the audio driver
System
Problem| Possible Cause|
Action
---|---|---
System speed is too slow| Too many programs are running.| Close some of the
programs.
Computer virus attack| • Use an anti-virus software to scan for viruses and
repair your computer.
• Reinstall the operating system.
The system often hangs or freezes.| ****
Hard disk drive failure
| • Send the damaged hard disk drive to ASUS Service Center for servicing.
• Replace with a new hard disk drive.
Memory module problems| • Replace with compatible memory modules.
• Remove the extra memory modules that you have installed, then try again.
• Contact the ASUS Service Center for assistance.
There is not enough air ventilation for your computer.| Move your computer to
an area with better air flow.
Incompatible softwares are installed.| Reinstall the OS and reinstall
compatible softwares.
The system does not boot up| An expansion card other than a graphics card and
a storage device is installed in PCIEX16_1.| Install this expansion card into
any other PCIe slot and reboot the system.
CPU
Problem| Possible Cause|
Action
---|---|---
Too noisy right after turning on the computer.| Your computer is booting up.|
It is normal. The fan runs on its full speed when the computer is powering on.
The fan slows down after entering the OS.
The BIOS settings have been changed.| Restore the BIOS to its default
settings.
Old BIOS version| Update the BIOS to the latest version. Visit the ASUS
Support site at https://
www.asus.com/support/ to download the
latest BIOS versions.
Computer is too noisy when in use.| The CPU fan has been replaced.| Ensure
that you are using a compatible or ASUS-recommended CPU fan.
There is not enough air ventilation for the computer.| Ensure that your
computer is working in an area with good air flow.
The system temperature is too high.| • Update the BIOS.
• If you know how to reinstall the motherboard, try to clean the inner
space of the chassis.
• Contact the ASUS Service Center for assistance.
If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support/ for the service center information.
Appendix Working with Windows®
Starting for the first time
When you start your computer for the first time, a series of screens appear to
guide you in configuring your Windows® operating system. Follow the onscreen
instructions to configure the following basic items:
- Personalize
- Get online
- Settings
- Your account
After configuring the basic items, Windows® proceeds to install your apps and
preferred settings.
Ensure that your computer is kept powered on during the setup process. Once
the setup process is complete, the Desktop appears.
The screenshots in this chapter are for reference only.
Start menu
The Start menu is the main gateway to your computer’s programs, Windows® apps,
folders, and settings. You can use the Start menu to do these common
activities:
- Start programs or Windows® apps
- Open commonly used programs or Windows® apps
- Adjust computer settings
- Get help with the Windows® operating system
- Turn off your computer
- Log off from Windows® or switch to a different user account
Launching the Start menu
You can launch the Start menu in two ways:
- Position your mouse pointer over the Start icon on your desktop then click it.
- Press the Windows logo key on your keyboard.
Opening programs from the Start menu
One of the most common uses of the Start menu is opening programs installed on
your Computer.
You can open programs in two ways:
- Position your mouse pointer over the program then click to launch it.
- Use the arrow keys to browse through the programs. Press to launch it.
Windows® apps
Some Windows® apps require signing in to your Microsoft account before they
are fully launched.
Launching Windows® apps from the Start menu
You can launch Windows® apps in two ways:
- Position your mouse pointer over the app then click to launch it.
- Use the arrow keys to browse through the apps. Press to launch an app.
Connecting to wireless networks
Wi-Fi
Access emails, surf the Internet, and share applications via social networking
sites using your computer’s Wi-Fi connection.
Connecting Wi-Fi
Connect your computer to a Wi-Fi network by using the following steps:
- Click/Tap the Wi-Fi icon from the taskbar to enable Wi-Fi.
- Select an access point from the list of available Wi-Fi connections.
- Select Connect to start the network connection.
You may be prompted to enter a security key to activate the Wi-Fi connection.
Bluetooth
Use Bluetooth to facilitate wireless data transfers with other Bluetooth-
enabled devices.
Pairing with other Bluetooth-enabled devices
You need to pair your computer with other Bluetooth-enabled devices to enable
data transfers.
Connect your devices by using the following steps:
-
Launch Settings from the Start menu.
-
Select Devices > Bluetooth to search for Bluetooth-enabled devices. (for Windows® 10)
Select Bluetooth & devices > Add device to search for Bluetooth-enabled devices. (for Windows® 11) -
Select a device from the list to pair your computer with the device.
For some Bluetooth-enabled devices, you may be prompted to key in the passcode of your computer.
Connecting to wired networks
You can also connect to wired networks, such as local area networks and
broadband Internet connection, using your computer’s LAN port.
Contact your Internet Service Provider (ISP) for details or your network
administrator for assistance in setting up your Internet connection.
Turning your computer off
You can turn off your computer by doing either of the following procedures:
-
Launch the Start menu, select the power icon then select Shut down to do a normal shutdown.
From the log-in screen, select the power icon then select Shut down. -
Press to launch Shut Down Windows. Select Shut down from the drop- down list then select OK.
If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.
Putting your computer to the Off mode with fast startup enabled
You can put your computer to the Off mode with fast startup enabled: Enter
Control Panel in the search bar and open it (View by: Category), select
Hardware and Sound > Power Options > Choose what the power button does, click
Change settings that are currently unavailable, check Turn on fast startup
(recommended) and click Save changes.
- Launch the Start menu, select the power icon then select Shut down to do a normal shutdown. From the log-in screen, select the power icon then select Shut down.
- Press to launch Shut Down Windows. Select Shut down from the drop- down list then select OK.
If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.
Putting your computer to the lowest power mode
You can put your computer to the lowest power mode in the following way:
Enter Control Panel in the search bar and open it (View by: Category), select
Hardware and Sound > Power Options > Choose what the power button does, click
Change settings that are currently unavailable, uncheck Turn on fast startup
(recommended) and click Save changes.
- Launch the Start menu, select the power icon then select Shut down to do a normal shutdown. From the log-in screen, select the power icon then select Shut down.
- Press to launch Shut Down Windows. Select Shut down from the drop- down list then select OK.
If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.
Putting your computer to sleep
You can put your computer to Sleep mode in two ways:
-
Launch the Start menu, select the power icon then select Sleep to put your computer to sleep.
From the log-in screen, select the power icon then select Sleep. -
Press to launch Shut Down Windows. Select Sleep from the drop-down list then select OK.
You can also put your computer to Sleep mode by pressing the power button once.
Appendix: Working with Windows®
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