PETKIT P4103 Eversweet Solo Smart Pet Drinking Fountain Instruction Manual

EVERSWEET SOLO
INSTRUCTION MANUAL 

Please read the User Manual carefully before using the product and keep it properly.

USER NOTICE

• Thank you for purchasing PETKIT EVERSWEET SOLO Smart Pet Drinking Fountain.
• Please read the User Manual carefully before using. Once the product is installed or used, it indicates that you have carefully read and accept the safety instructions below.
• Our company will neither assume any responsibility nor undertake any legal liabilities for any accidents and damages caused due to violations.
• The company reserves the right of explanation and revision for the terms.

SAFETY INSTRUCTIONS

Failure to comply with the following clauses may lead to that the product cannot be normally used or occurrence of other accidental losses.

• Please install and use device in strict accordance with the Manual.
• It is NOT suggested for young pets under three months to use this device alone.
• Please use it indoors.
• Even if when this device is in low-voltage mode, it will still cause electricity leakage if the pet chews the wire. Please guide your pets to use it correctly.
• Please use original USB power cord, or the device will be damaged to produce potential safety hazards.
• Place this device horizontally, and DO NOT overturn it, otherwise it will work abnormally or spill water.
• It is prohibited to immerge or soak the bottom of the main machine of this product in water.
• If the product is not used or is not moved for a long period of time, please unplug the power cord.
• If child uses this device, please ensure that it is used under the guidance of adults.
• Please repair under the guidance of professionals to avoid various injuries.
• Be sure to check the remaining water in the Fountain before taking a minor vacation.
• In case of product use problems, please contact customer service timely.

PARTS LIST

*Please confirm before installing and using the device.

PRODUCT INTRODUCTION

Note: We will carry out regular product improvement in order to provide better products. When the product picture is slightly different from the actual product, the actual product shall prevail.
Double click to switch mode (see the indicator light description for details)

INSIDE THE WATER STORAGE BARREL

BOTTOM OF WATER STORAGE BARREL

1. The rubber plug can link and fix the USB power cord to protect the connection.
2. When cleaning, use the rubber plug cover to avoid getting the port wet.

BEFORE INSTALLATION OF THE COMPLETE MACHINE

1. Take out the device
   Unpack and take out the main machine and all parts in sequence. (See the parts list for details)

2. Soak the filter unit
   Place the filter unit into water, soak and clean it thoroughly before installing. (It is recommended to soak in water twice, S minutes each time and rinse slightly)

3. Rinse the drinking tray and filter tray
   Clean the tray set (drinking tray and filter tray), water storage barrel and internal accessories with clean water before use. (It’s recommended to clean twice)

 INSTALLATION OF THE COMPLETE DEVICE

1 Install the outlet pipe and the filter tray

1. Please make sure that the pump is placed in the bottom groove correctly. Take out the outlet pipe (point a) and align it with the water pump outlet (point b), press it tightly.

2. Align the outlet pipe with the center hole of the filter tray, and cover the tray until it is pressed tightly.

3. Hold the handle above the center hole of the soaked filter. Align it with the center hole of the filter tray and press down until the outlet pipe is exposed

4.  Please align it with the water outlet and install and press down the drinking tray.

2 Connect to the power cord
Please insert the USB power cord port into the socket at the bottom of the main device. ( DO NOT connect to the power supply)

PRODUCT USE

1 How to add water

1. Move the tray set out of the water storage barrel (as shown in figure)
2. DO NOT move the fountain, add clean water to the maximum water mark with hand-held container

Installation of the complete device and use after starting up

1. After filling, put the filter tray, filter and drinking tray in proper order,
2. Connect the USB power port to the power plug, and then plug it into a power socket to start ( the initial state is Smart mode by default)

MAINTENANCE AND CLEANING

I. Cleaning and Maintenance of Water Storage Barrel

1. The water temperature of the device ranges from 0C to S0°C.
2. DO NOT expose it in the sun, so as not to accelerate the yellowing of the machine
3. Please clean the complete machine after disconnecting the power supply, and ensure that the bottom connector is dry
4. Please clean the device in a large-capacity container such as a sink to prevent water from spilling.
5. DO NOT use petrol, kerosene, polishing powder, bleach and other chemical reagents to clean the device
6. DO NOT place or soak the device and pump in boiling water.
7. For daily maintenance, wipe the surface of the device and power cord to remove stains with a soft cloth rinsed with warm water. (Please power off first)
8. It is recommended to completely replace the drinking water every 3-4 days. When replacing, please clean all parts
9. When not used for a long time, please clean the device, put parts into the packing box in the original packaging order after dry, and store them properly in a dry place

II. Replacement of the Filter

1. The filter shall be replaced every 60 days in smart mode (SMART), and every 30 days or so in normal mode (NORMAL) (Specific replacement shall be subject to the filter indicator light.)
2. Soak the new filter thoroughly before replacement (it’s recommended to soak twice, five minutes each time) and rinse slightly before replacing
3. For the sake of your pets’ health, please replace the filter frequently according to the use of the filter element

Ill. Cleaning of the Silent Pump

1. The CNC silent pump shall be deaned every week to prevent dirt from dogging the waterway, resulting in abnormalities such as poor water quality and poor water discharge.
2. Please scan the QR code to watch the cleaning steps of the CNC silent pump

|
---|---
https://usage.petkt.com/device/petkit_ctw1_clean_video_en| https://usage.petkt.com/device/petkit_ctw1_install_video_en

FAQ

I. About Indicator Light Faults:

1. The indicator light does not light up after power-on: Please re-plug and replace the adapter or USB power cord with a new one.
If it still does not light up, please contact [email protected] to replace the original US8 cable
2. Failure to reset after filter replacement (the filter indicator light is not off): Please first confirm that the SMART/NORMAL mode can be switched normally when double clicking. Or long press for reset after power off and restart.
If it still can’t be reset, please contact [email protected].
3. 0range and blue lights flashing alternately (Orange SOLO: alternate flashing of grass-green and orange light) indicates unstable output voltage, please replace the adapter with a new one or contact [email protected].

II. About Filter

1. A little black powder floating in the water: A little of non-toxic and harmless coconut shell activated carbon used for the filter element will float out with the water flow, which is a normal phenomena. Please feel free to use.
2. A”click” sound of the pump in use: Due to the circulation of water flow, the coconut shell activated carbon floating in the water may be absorbed by the pump. Please check and clean up in time.

Ill. About water outflow faults

1. No water outflow after switching to normal mode: C) Please check whether the light is flashing. If the orange light is still flashing when barrel is full of water, please contact [email protected]. (:) Remove the tray set and check the pump for operating or clogging. If the pump is working properly, try to replace the filter element with a new one. If it is not resolved, please contact [email protected] or clean the tray set and then align it with the water outlet. C) If the pump does not work, clean the pump according to the pump cleaning video instructions (see the QR code of the manual for details, be sure to carry out in the power off state). If the problem cannot be solved after the above steps, please contact [email protected].
2. The water outflow becomes small:

1. Please check the filter first, and then water pipe or pump for blocking. Dissemble and clean them and then try again, or contact [email protected].
2. This may be caused by too low water level due to the small quantity of water in the water storage barrel. Please refill with water as appropriate.
3. Check whether the filter element tray water outlet is aligned with the bottom water pump outlet.
   3. Start to overflow after use for a period of time:
   If the filter is used too long, the dirty residue on the surface will
   affect the seepage effect of the filter. Please replace the filter element in time. Or check whether there is dirt logging in water pipes and pump, and try again after cleaning

IV. The Fountain is immersed in water and cannot work normally

– It is recommended that you unplug the power supply, remove the bottom screws, open the bottom cover to clean the water inside, place the bottom cover up in a ventilated place for 12 hours to dry, and then confirm whether the function is OK.
– If it still does not work, contact [email protected]

For more customer support: [email protected]

BASIC PARAMETER INFORMATION

01VI.O

Documents / Resources

| PETKIT P4103 Eversweet Solo Smart Pet Drinking Fountain [pdf] Instruction Manual
P4103 Eversweet Solo Smart Pet Drinking Fountain, P4103, Eversweet Solo Smart Pet Drinking Fountain, Pet Drinking Fountain, Drinking Fountain, Fountain, Smart Pet Drinking Fountain
---|---

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>