AC1200 Wireless Dual Band DOCSIS 3.0 Cable Modem Router [Archer CR500] Installation Manual

AC1200 Wireless Dual Band DOCSIS 3.0 Cable Modem Router [Archer CR500] Installation Manual

AC1200 Wireless Dual Band DOCSIS 3.0 Cable Modem Router [Archer CR500]

Installation Manual

Connect the Hardware

1. Connect the coaxial cable and power adapter to the
   modem router, then power on your modem router.

2. Wait for about 1 minute until the following LEDs turn solid.

Notes:

1. Keep the power on at all times during this process.

2. If the Internet LED does not turn solid after about 1 minute, call your
   ISP’s customer service.

3. If the wireless LED is off, press the WiFi ON/OFF button on the back
   panel, then check the LEDs again.

3. Connect your computer to the modem router via a wired
or wireless connection.

Wired

Connect the computer to the modem router’s LAN port via an Ethernet
cable.

Wireless

On your computer, select and connect to the modem router’s wireless
network. The default wireless network name (SSID) and password are
printed on the Information Card.
Or you can set up a connection via the WPS button, which is on the back
panel of the modem router. For more information about WPS, refer to the
User Manual at http://www.tp-link.com.

Activate the Modem Router

1. Get your Internet service account information and the modem
   router’s Information Card ready. Information Card

2. Make sure your computer is set to dynamically obtain an IP
   address.

3. Launch a web browser, and visit any website. You will be
   automatically redirected to your service provider’s
   self-activation page.

4. Follow the on-screen self-activation instructions to
   activate the modem router.
   If you have any problem activating your modem router, call
   your ISP’s customer service .

Enjoy the Internet

After activating your modem router successfully, wait for about
10 minutes till these LEDs become solid on, then you
can enjoy the Internet.

If you want to customize the wireless network, please
filp this piece of paper to see detailed instructions.

Customize the Wireless Network

1. Connect your computer to the modem router via a wired or
   wireless connection.

2. Launch a web browser and type in http://tplinkmodem.net or
   http://192.168.1.1. Use admin for both username and
   password, then click Log in.
   Note:
   To enable and customize guest network, go to Basic > Guest Network.
   If the login page does not appear, please refer to FAQ > Q2.

3. Go to Basic > Wireless to personalize your wireless network
   name (SSID) and password, then click Save.
   Once done, you will need to reconnect to your wireless
   network using the new SSID and password.

Note: To enable and customize guest network, go to Basic > Guest Network

LED Indicators

USB Features

The USB ports can be used for media sharing, storage sharing
and printer sharing within your local network. You can also set
up an FTP server to access your files remotely through the
Internet.

To learn more about the USB features, visit
http://tp-link.com/app/usb,
or simply scan the QR code.

Safety Information

The product should be connected to cable distribution system
that grounded (earthed) in accordance with ANSI/NFPA 70, the
National Electrical Code (NEC), in particular Section 820.93 –
Grounding of Outer Conductive Shield of a Coaxial Cable.

FAQ (Frequently Asked Questions)

Q1. What can I do if I cannot access the Internet?
A1. Make sure all cables are properly and securely connected to the
modem router.
A2. Contact your Internet service provider to make sure the modem
router is activated.
A3. Contact our Technical Support if the problem persists.
Q2. What can I do if the login page does not appear?
A1. If the computer is set to a static or fixed IP address, change the
setting to obtain an IP address automatically.
A2. Make sure http://tplinkmodem.net or http://192.168.1.1 is
correctly entered in the web browser.
A3. Use another web browser and try again.
A4. Reboot your modem router and try again.
A5. Disable then re-enable the network adapter being used.

Q3. What can I do if I forgot my password?
For the web management page password:
A. Refer to FAQ > Q4 to reset the modem router, and then use the
default admin (all lowercase) for both username and password to log
in.
For the wireless password:
A1. The default Wi-Fi Password/PIN is printed on the Information Card or
the product label at the bottom of the modem router.
A2. If the default wireless password has been changed, log into the web
management page and go to Basic > Wireless to retrieve or reset
your password.
For the Guest Network password:
A. Log into the web management page and go to Basic > Guest
Network to retrieve or reset the password.

Q4. How do I restore the modem router to its factory default
settings?

A1. With the modem router powered on, press and 
hold the Reset button on the rear panel of the
modem router for at least 8 seconds until all LEDs
turn back on, then release the button.
A2. Log in to the web management page of the
modem router. Go to Advanced > System tools >
Backup & Restore and click Reset. The modem
router will restore and reboot automatically.

For advanced configuration, refer to the User Manual which can be downloaded at
http://www.tp-link.us/support/download.
For further assistance, contact Technical Support at 1-866-225-8139 or visit
http://www.tp-link.us/support/contact.
For additional FAQs, visit http://www.tp-link.us/support/faq.

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