Samsung Dishwasher Manual: DW80R9950 Series User Guide & Installation Instructions

: June 8, 2024
: Samsung

The Samsung DW80R9950 Series Dishwasher User Manual is an essential guide for anyone who has recently purchased this appliance. It contains important information about the installation, use, and care of the dishwasher. The manual includes safety instructions that must be followed to prevent hazards or unsafe practices that may result in severe personal injury or property damage. It is the user’s responsibility to use common sense, caution, and care when installing, maintaining, and operating the dishwasher. The manual also includes important safety symbols that explain what the icons and signs mean. Users are advised to read this section carefully and keep it in a safe place for future reference. Additionally, the manual provides instructions on how to properly ground the dishwasher and FCC notices for products sold in the US and Canadian markets. Before starting to use the dishwasher, users are advised to have their installer follow the instructions closely to ensure that the appliance works properly and that they are not at risk of injury when washing dishes.

Samsung DW80R9950 Series Dishwasher

Samsung-DW80R9950-Series-dishwasher-
product

Safety information

Congratulations on your new Samsung dishwasher. This manual contains important information on the installation, use, and care of your appliance. Please take time to read this manual to take full advantage of your dishwasher’s many benefits and features.

What you need to know about the safety instructions
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your dishwasher.

Important safety symbols
What the icons and signs in this user manual mean:

WARNING
Hazards or unsafe practices may result in severe personal injury or death. To reduce the risk of fire, explosion, electric shock, or personal injury when using your dishwasher, follow these basic safety precautions:

CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.

NOTE
These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this section, keep it in a safe place for future reference.

California Proposition 65 Warning

Read all instructions before using the dishwasher.
Use the dishwasher only for its intended function.
Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children.
When loading items to be washed:
- locate sharp items so that they are not likely to damage the door seal, and
- load sharp knives with the handles up to reduce the risk of cut-type injuries.
Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
Do not touch the HEATING ELEMENT during or immediately after use.
Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.
Do not tamper with the controls.
Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
To reduce the risk of injury, do not allow children to play in or on the dishwasher.
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the dishwasher turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.

Safety information

After unpacking the dishwasher, keep the packaging out of the reach of children.
The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher by yourself. Two or more people are needed to move a dishwasher and avoid potential injuries.
As with any equipment using electricity, water, and moving parts, potential hazards exist.
Do not install the dishwasher near electrical components. Keep the dishwasher away from open flames.
Install and level your dishwasher on an uncarpeted floor that can support its weight.
Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet. See page 7 for more information on grounding your dishwasher.
Connect the ground wire to the green ground connector in the terminal box.
After the dishwasher is installed, check that the drain hose is properly connected and that there is no leakage from the hose connectors. If the drain hose is loose, it may cause property damage.
The water supply line is susceptible to breakage. As time goes by, it becomes less flexible. Check the line periodically. If it is swollen, torn, cut, or there is a water leak, replace it immediately.
To safely operate this appliance, familiarize yourself with its operations and exercise care when using it.
Do not put gasoline, solvents, or other ﬂammable materials inside the dishwasher. Do not wash dishes exposed to these materials.
Keep your dishwasher detergent out of the reach of children. Detergent has an adverse effect on human organs. It contains elements for polishing and is corrosive. Avoid letting the detergent come into contact with your skin and eyes.
Do not push or place pressure on the door when it is open, as this may damage the dishwasher or cause harm.
Do not allow children to play in or on the dishwasher. They may harm themselves or damage the dishwasher.
Disconnect the power cable (or set the circuit breaker to off) before servicing your dishwasher.
Do not repair, replace, or service any part of your dishwasher yourself. Disassembly, repairs, and modifications are permitted by authorized service technicians only. Work done by an unauthorized person may void your warranty.
Before disposing of your dishwasher, remove the door of the washing compartment or the door latch so that children or small animals cannot get trapped inside.
If the dishwasher is left unused for an extended period of time, turn off the water supply.
This dishwasher is intended for residential use only.
Do not use the dishwasher until it is correctly installed.
Do not push down on the dishwasher door when it is open.
Do not place excessive weight on the dishwasher door when it is open.
Electrically ground the dishwasher
Connect the ground wire to the green ground connector in the junction box.
Do not use an extension cord.

FCC Notice

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received including interference that cause undesired operation.

For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any other channels.

FCC STATEMENT:

This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorienting or relocating the receiving antenna
Increasing the separation between the equipment and receiver
Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
Consulting the dealer or an experienced radio/TV technician for help.

FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

IC Notice
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.This Class B digital apparatus complies with Canadian ICES-003.For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any other channels.

IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

Equipment EUT Type	Unintentional Emitter per FCC Part 15
Kind of product	Dishwasher
Trade Name	Samsung
Model	DW80R9950UG, DW80R9950US, DW80R9950UT
Variant Model	–

Applied Rules

| 47 CFR Part 15, Subpart B / ANSI C63.4-2014
ICES-003 Issue 6

Manufacturer

| Samsung Electronics Co., Ltd.

(Maetan dong) 129, Samsung-ro, Yeongtong-Gu, Suwon-Si, Gyeonggi-Do 16677 Korea

U.S. RESPONSIBLE PARTY

| Samsung Electronics America QA Lab

19 Chapin Rd. Building D Pine Brook NJ 07058 Tel: 1-973-808-6375 Fax: 1-973-808-63

Open Source Announcement
The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:[email protected].
It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information.

Before you start

Be sure to have your installer follow these instructions closely so that your new dishwasher works properly and that you’re not at risk of injury when washing dishes.

Once your new dishwasher has been delivered to you, carefully unpack it and check for any damage.
If the dishwasher has been damaged, make note of it on the waybill and keep a copy. Do not install the dishwasher, and contact Samsung Customer Service at the number listed on the next page.
If there is no damage to the product, you can proceed with the installation. If you are going to install it yourself, make sure to read through the installation guide and follow the directions inside.
After unpacking your dishwasher, keep the packaging out of the reach of children to ensure their safety.
When your dishwasher has been unpacked, make sure you’ve received all the parts shown below.
f your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung Customer Service at 1-800-SAMSUNG (726-7864).
Top nozzle
Dispenser
Base
Lower nozzle
Control panel
Water reflector
Door

Accessories

CAUTION

Do not wash items that are covered with ash, sand, wax, lubricating grease, or paint. These materials will damage the dishwasher. Ash does not dissolve and will spread inside the dishwasher.
Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks, paper napkins, etc. from your dishes. Food remains and waste can make noise, cause the dishwasher to malfunction, and damage your dishes and dishwasher.

Unsuitable items for the dishwasher

WARNING
Wash only items such as glass, porcelain, and cutlery which the manufacturer states is dishwasher safe. Do not wash aluminium (e.g. grease filters). The dishwasher may damage aluminium, or in extreme cases, cause a severe chemical reaction.
Do not wash the following items in the dishwasher.

Copper, brass, tin, ivory, and aluminium items or items with adhesive
Non-heat resistant plastics
Craft items, antiques, valuable vases, and decorative glassware
Pottery or glazed-ceramic items
Wooden cutlery and crockery or items with wooden parts
Delicate glassware or glassware containing lead crystal. Clouding may occur on the glassware after frequent washing.

NOTE
The water reflector automatically detects obstacles inside the dishwasher that can interfere with the reflector’s signal. If an obstacle is detected, the display blinks and the dishwasher chimes for several minutes. If this happens, remove the obstacle.

Using your dishwasher

The angle of the plate supports
In the Upper rack, you can adjust the angle of the tines to three different positions to match the size and shape of your dishes. To adjust the tines, grasp the handle at the front of the rack, and then push it left or right. See the illustration below.
In the Lower rack, you can easily fold down the fold-down tines to make room for large items such as pots and pans on the Zone Booster area. Remove the rack from the dishwasher, and then fold down the tines one at a time. See the illustration below.

Height adjustment
You can adjust the height of the upper rack in your Samsung dishwasher so that the lower rack can accommodate larger sized dishes. Depending on where you set the upper rack height, the lower rack can accommodate plates up to 12 in. (30 cm) in diameter and the upper rack can accommodated plates up to 8 in. (20 cm) in diameter.

To raise the upper rack
Pull the upper rack upwards. The adjustable handle will latch, and the upper rack will rise.

To lower the upper rack
Hold both the adjustable handles located at the left and right sides of the upper rack, and then evenly press down.

CAUTION

Adjust the height of the upper rack before loading dishes into the rack. Adjusting the rack after loading the dishes may damage the dishes.
Make sure to hold both handles when adjusting, or the dishwasher door may not close properly.

To remove the upper rack

To remove the upper rack from the slide rail, pull the upper rack out from the tub until it is fully extended.Hold down the holder rails on both sides to release the upper rack. Slide the upper rack out to the end of one holder rail, and then lift it up.
Repeat the steps above with the other holder rail.

CAUTION

Do not operate the dishwasher without the upper rack. Otherwise, noises occur and the dishwasher does not operate properly.
Because the upper rack is removable, insert the upper rack properly to ensure the dishwasher operates normally.
Take care that you do not lose the holder rails during this process.

To remove the 3rd Rack

Put your finger on the lower area of the 3rd holder rail as shown, and then push the holder handle (see the arrow marks in this picture) to draw and remove the holder. Repeat this step on the other side.
When the holder is removed, remove the 3rd rack from the dishwasher.
Reverse the order of removal to re-insert the 3rd rack.

CAUTION
Make sure the hook-shaped part (circle-marked) of the holder faces downward when reinserting the holder into the rail.

Flexible 3rd RackTM adjustment

When putting spatulas, serving spoons and similar items in the Flex Deck, pull or push the parts highlighted in the figure above in the direction of the arrows. Once the Flex Deck is lowered, you can put relatively bigger cookware items in it. To better use the upper rack, remove the 3rd rack or raise it to make more room.

Loading dishes
Loading the lower rack The lower rack has been especially designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes, and plates. Load large items such as pans and pots into the dishwasher so their open sides face downwards. We recommend loading cups, stemware, and small plates into the upper rack. See the recommended loading patterns below.

Loading the Zone Booster areas

For more effective cleaning, load large items into the left side of the lower rack- Zone Booster areas (Red zone).The Zone Booster function supplies more powerful water jets in the Zone Booster areas. Make sure pot handles and other items do not interfere with the rotation of the nozzles or the water reflector.

Loading the upper rack
The upper rack has been designed for small plates, mugs, glasses, and plastic items marked “dishwasher safe”. Load your plates into the dishwasher in two half rows, so that the front of each plate faces the back of the plate in front of it, and the open sides of the plates at the center of the dishwasher face each other. See the illustrations below. Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom of the upper rack. (Check this by rotating the nozzle by hand.) When loading dishes, pull the upper rack out sufficiently so you can load it without striking the counter above.

The glass support is especially suited for wine glasses. Hang wine glasses onto the pegs of the glass support. Fold the glass support back when it is not being used.

CAUTION
Do not adjust the level of the upper rack with the glass support propped up. This will make it impossible to adjust the upper rack.

Loading the Flexible 3rd RackTM

The cutlery rack is best suited for flatware and cooking or serving utensils. You can place cutlery and utensils randomly or regularly on the cutlery rack. Heavily soiled utensils or items with baked on foods should be placed in the lower cutlery rack for the most effective cleaning.

Removing the Cutlery Rack
The entire cutlery rack can be removed if more space is needed on the upper rack for larger items.

Loading the Cutlery rack

The cutlery rack consists of two compartments.You can place each knife, spoon, or fork separately into the spoon stands in the basket’s covers to prevent chipping and discoloration. See the illustrations below. You can use the cutlery rack with the cover open. Refer to the illustration on the left.

The spoon stands as seen from above with the suggested placement of cutlery items. Match the numbers in the diagram to the numbers in the list of cutlery items below.

NOTE
DO NOT let any item extend through the bottom.

Forks
Teaspoons
Dinner spoons
Knives
Serving spoons and Serving forks
Remaining items

Detergent guidelines
All dishwasher cycles require detergent in the detergent compartment. Apply detergent as appropriate for the selected cycle to ensure best performance.

WARNING

Do not consume dishwasher detergent. Avoid breathing in detergent fumes. Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions. If you have consumed dishwasher detergent or inhaled detergent fumes, seek medical attention immediately.
Keep dishwasher detergent out of children’s reach.

CAUTION
Use dishwasher detergent only. Other types of detergent produce excessive foam, which may decrease the dishwasher’s performance or cause it to malfunction.

To fill the detergent dispenser

Gently press the dispenser flap to unlock, and then slide it open. Note that the dispenser flap opens at the end of each cycle.
Apply the recommended amount of detergent to the main compartment.
Close the flap, and then press down to lock.
NOTE This dishwasher has no separate compartment for tablet detergent.
For better performance, pour a small amount of detergent onto the door, especially for heavily soiled items. The additional detergent will activate during the pre-wash process.

The cover opens automatically to dispense the detergent during the wash.

CYCLE

| AMOUNT OF DETERGENT
---|---
Main wash dispenser| Onto the door for pre-wash
Auto, Normal| 3/4 oz (20 g)| 1/3 oz (10 g)
Heavy, Express 60| 1 oz (30 g)| 1/2 oz (15 g)
Delicate| 3/4 oz (20 g)| 1/5 oz (5 g)

NOTE
The numbers inside the dispenser refer to grams.

Rinse aid
Rinse aid improves the drying performance of the dishwasher. When the Rinse Refill indicator lights up on the control panel, refill with rinse aid. Only use liquid rinse aid. Powdered rinse aid will clog the compartment opening and cause the dishwasher to malfunction.

CAUTION

Do not apply any type of detergent to the rinse aid compartment.
Do not over fill the compartment. Excessive rinse aid may overflow during a cycle.
The higher the number, the more rinse aid the dishwasher uses.
To improve the drying performance, select a higher level.
If your dishes appear discolored after a wash, switch to a lower level.

Touchpad responsiveness
To prevent the touch-enabled controls from losing responsiveness, follow these instructions.

Touch the center of each button with one finger.
Do not touch more than one button at a time, except as directed.
Clean the surface of the control panel regularly with a soft, damp cloth.

Operations

WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

Control panel

01 POWER

| When you press the POWER button, the Cycle On light for the most recently started cycle turns on. When the selected cycle is complete, the dishwasher powers off automatically.
---|---

02 Cycle Selector

| Select the appropriate wash cycle depending on the soil level of your dishes. After you select a cycle, the Cycle On light for that cycle lights.

If you want to change the cycle once it has started, press the POWER button. Then, turn on the dishwasher again and select a new cycle.

03 Lower Rack

| If selected, only the lower rack nozzle is activated to reduce both the cycle time and power consumption. Use this cycle to wash a small load of dishes or glasses in the lower rack. To wash heavily soiled items, select the Zone Booster option.

NOTE

If you want to wash heavily soiled items such as pots and pans, select the Zone Booster option. (This option consumes slightly more water and energy.)

The Zone Booster option applies intensive washing power to the left part of the lower rack. Selecting the Zone Booster option does

not turn off the Upper Nozzle.

04 Speed Booster| Select this option to reduce washing time.
05 Hi-Temp Wash| Raises the main wash temperature to improve cleaning for loads containing tough, baked-on food.

06 Sanitize / (Control Lock)

| With the Sanitize option selected, the water temperature is increased to 163 ˚F (73 ˚C) in the final rinse cycle for high temperature sanitization.

If you select the Sanitize option, the “Sanitize” lamp blinks when the water temperature reaches the sanitary temperature (over 155 ˚F (68 ˚C)), and then remains illuminated until the Sanitize option ends. When you open the door or press the POWER button, the “Sanitize” lamp turns off.

NOTE

The Sanitize feature operates in accordance with NSF/ANSI Standard 184 for Residential Dishwashers. Certified residential dishwashers are not intended for licensed food establishments. Your dishwasher is NSF Certified.

Only the Heavy cycle with the Sanitize option has been designed to meet the requirements for soil removal and sanitization efficacy in NSF 184.

Control Lock allows you to lock the buttons on the control panel so children cannot accidently start the dishwasher by pressing the buttons on the panel.

To lock and unlock the buttons on the control panel, hold the

Sanitize button down for three (3) seconds when the power is On.

---|---

07 Smart Control

| You can monitor and control the dishwasher remotely through a Wi-Fi connection. To connect the dishwasher to your smart phone for the first time, press and hold Smart Control. For more information, see the “SmartThings” section on page 37.

08 Display

| Displays information about the current cycle including the cycle time, remaining time, Delay Start settings, and other cycle-specific information.

If a problem occurs during operation, an information code appears with a warning sound. Refer to the information codes on pages 51 and 52.

09 Delay Start

| Delay a cycle for up to 24 hours in one-hour increments. To increase the delay start time, press or hold the Delay Start button. The hour displayed indicates the time at which the wash will start.

– After setting the delay time, press the START button, and then close the door to start the cycle.

– If you want to change the delay time once the dishwasher has started, press the Cancel button and turn off the dishwasher. Then, turn on the dishwasher again and select a new cycle with

a new delay setting.

---|---

10 START

| To start a cycle, press the START button before closing the door. Cancel & Drain: To cancel a currently running cycle and drain the dishwasher, press and hold the START button for three (3) seconds.

Once the dishwasher is reset, select a cycle and option, and then

press START to restart the dishwasher.

Indicators

Control Lock indicator| | Lights up if Control Lock is activated, and blinks if any button except for the POWER button is pressed.
---|---|---

Self Clean indicator (applicable models only)

|

| Lights up if Self Clean is activated, and blinks for 5 seconds every 20-22 cycles. The cycle counter

disappears when the Self Clean cycle is complete, or

the dishwasher reaches the 23rd cycle.

Rinse Refill indicator| | Lights up if the dishwasher runs out of rinse aid.
Smart Control| | Lights up if SmartThings is activated.

Indicators

Control Lock indicator| | Lights up if Control Lock is activated, and blinks if any button except for the POWER button is pressed.
---|---|---

Self Clean indicator (applicable models only)

|

| Lights up if Self Clean is activated, and blinks for 5 seconds every 20-22 cycles. The cycle counter

disappears when the Self Clean cycle is complete, or

the dishwasher reaches the 23rd cycle.

Rinse Refill indicator| | Lights up if the dishwasher runs out of rinse aid.
Smart Control| | Lights up if SmartThings is activated.

Cycle overview

01 Auto| This cycle detects the level of soil and automatically initiates the optimal cycle after a few minutes of operation.
---|---
02 Normal| Use this cycle for normally soiled dishes.

The energy-usage label is based on this cycle.

03 Heavy| Use this cycle for heavily soiled dishes.

04 Delicate

| Use this cycle for soiled, fragile items such as fine glassware and crystal glass (wine glass). Do not use this cycle for other glassware because clouding or etching may occur.
05 Express 60| Use this cycle when you need to wash dishes quickly. It takes about 1 hour.
06 Rinse Only| Use for rinsing dishes, glasses, and silverware that will not be washed right away. Do not use detergent.

07 Self Clean

| Use the Self Clean function to clean the dishwasher’s tub. If the dishwasher needs self cleaning, the Self Clean indicator will blink for 5 seconds when you turn the power on. If you start the dishwasher when the indicator is blinking, the indicator will turn off automatically. Always run the Self Clean cycle with the dishwasher empty. Never use it as a wash cycle to clean dishes.

Simple steps to start your dishwasher

Open the door, and then load the dishwasher. Make sure dishes are empty.
If applicable, put the dishes in the lower rack. If adding the Zone Booster option, put the dishes in the left side of the lower rack.
Add detergent to the detergent dispenser. For better results, add rinse aid to the rinse aid compartment.
. Press POWER, and then select a cycle with necessary options (Lower Rack, Zone Booster, Speed Booster, Hi-Temp Wash, Sanitize). If you change the cycle after selecting an option, the original cycle is reset.
Press START, and then close the door within 3 seconds. The dishwasher starts the cycle after draining for a few seconds.

Settings

You can change the sound or Auto ReleaseTM settings to your preference. To change the settings, press the Sanitize and Delay Start buttons simultaneously for 3 seconds. Press Sanitize to navigate through the sub menus, and then press Delay Start to confirm your changes.

B
Press Sanitize until ‘U1’ or ‘U0’ is displayed. To mute the dishwasher, select ‘U0’, and then press Delay Start. To unmute, select ‘U1’, and then press Delay Start.

Auto Release
The Auto Release™ Dry function, which is designed to improve drying performance, automatically opens the dishwasher’s door 5 to 15 minutes before a cycle ends. You can enable or disable Auto Release™ Dry in two ways: Using the Setting Mode or using the toggle keys. Both methods are described starting below.

Press Sanitize until “A1” or “A0” is displayed. Then, press Delay Start to enable (A1) or disable (A0) Auto Release™ Dry.

Using the Toggle Keys :
Press the Lower + Hi-Temp Wash button for 3 seconds to enable (A1) or disable (A0) Auto Release™ Dry.

Once the door opens on the Auto Release™ Dry mode, the door cannot be closed manually for the next 2 minutes.
Disabling (A0) “Auto Release™ Dry” can affect the drying results. Enable (A1) “Auto Release™ Dry” for better drying result.
After a cycle is complete, the door automatically opens to let steam out. This is normal and not a product malfunction.

SmartThings

Wi-Fi connection
On your smartphone, go to Settings, and then connect to your home Wi-Fi network.
Download
On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app using “SmartThings” as the search term. Download and install the app on your device.

The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
For improved performance, the SmartThings app is subject to change without notice, or discontinued support according to the manufacturer’s policy.

Log in
You must first log into SmartThings using your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account.

NOTE
If you have a Samsung account, use the account to log in. A registered Samsung smartphone user automatically logs in. To register your device to SmartThings

Make sure your smartphone is connected to a wireless network.
Run SmartThings on your smartphone. iPhone users are required to provide the login information each time they access the app.
When a message of “A new device is found.”, select Add.
If no message appears, select + and then select your dishwasher in a list of devices available. If your dishwasher is not listed, select Device Type > Specific Device Model, and then add your dishwasher manually.
Follow the on screen instructions to complete the connection process for your dishwasher. Press and hold Smart Control for more than 5 seconds until the “AP” message appears on the display. Your dishwasher will be registered with the app.
When the process is complete, your dishwasher will appear in the list of devices on your SmartThings App.
Tap the dishwasher icon to open the dishwasher page.
When a network connection is established, the Wi-Fi icon lights up on your dishwasher.

Dishwasher app
Integrated control: You can monitor and control your dishwasher both at home and on the go.

Select the dishwasher icon on SmartThings. The dishwasher page appears.
Check the operation status or notifications related to your dishwasher, and then change options or settings if necessary.
NOTE
This device is designed for household use only (Class B), and can be used in all residential areas.
This device may cause wireless interference, and neither the manufacturer or the installer of this device can provide a safety measure of any kind.
Recommended encryption methods are WPA/TKIP and WPA2/AES. Newly developed Wi-Fi protocols or unapproved Wi-Fi protocols are not supported.
The reception sensitivity of a wireless network may be affected by surrounding wireless environments.
If your Internet provider has registered the MAC address of your PC or the modem module for permanent use, your Samsung dishwasher may fail to connect to the Internet. If this is the case, contact your Internet provider.
The Internet firewall may interrupt your Internet connection. If this happens, contact your Internet provider.
If your dishwasher still fails to connect to the Internet after you have followed the instructions of your Internet provider, contact a local Samsung retailer or service center.
To install and set up your wired or wireless router, refer to the user manual that came with your router.
Your Samsung dishwasher supports the Wi-Fi 2.4 GHz protocols.
Your Samsung dishwasher supports the IEEE802.11 b/g/n (2.4 GHz), Soft-AP protocols.(IEEE802.11n is recommended)
An unapproved wired/wireless router may fail to connect to your Samsung dishwasher.
The SmartThings app is available on third-party devices with Android OS 6.0(Marshmallow) or higher, Samsung devices with Android OS 5.0 (Lollipop) or higher, and iOS devices with iOS 10.0 or higher (For iPhones, you must have an iPhone 6 or higher). The app is optimised for Samsung smartphones (Galaxy S and Note series).
Some functions of the app may operate differently on third-party devices.
The app is subject to change without notice for improved performance.

SmartThings

Category	Checkpoint	Description

Monitoring

|

Washing status

| You can check the current cycle and its options, and the remaining cycle time.
Smart Control| The Smart Control status is shown for the dishwasher.
Energy monitoring| Use this to monitor the energy consumption status.

Control

|

Start/Pause/Cancel

| Select a cycle and necessary options, and then select Start/Pause/ Cancel to start an operation, to stop temporarily, or to cancel the current operation.
My Favorite| Add frequently used cycles and options to My Favorite for later use.

Delay Start

| Set Delay Start to start the cycle at a scheduled time. (Delay up to 24 hours.)

Notification

| Cycle completed| Notifies you that the current cycle is complete.
Detergent| Notifies you if the dishwasher is out of rinse aid.
Washing Recipe| Cycle recommendation| Recommends the best cycle with optimal options for loaded dishes.

Homecare Wizard

|

Maintenance

| The wizard features a device management service, energy monitoring, a dishwasher diary, and a usage guide.

Special features

Delay Start
You can delay the cycle starting time up to 24 hours in 1-hour increments. To increase the delay time, press Delay Start. The hour displayed indicates the time at which the cycle will start.

Open the door, and then load the dishwasher.
Press Delay Start, and then press or hold Delay Start to change the time in 1-hour increments.
Close the door, and then press START.

If you have children or you want to clean the Control Interface, we recommend activating the Control Lock feature to lock the control buttons.

Control Lock
To prevent children from playing with the dishwasher, Control Lock locks all button controls except for POWER.

To activate Control Lock, press and hold Sanitize for 3 seconds. With Control Lock activated, you cannot select a cycle or option, or start an operation.
To deactivate Control Lock, press and hold Sanitize again for 3 seconds.
Control Lock remains active after the dishwasher restarts. To cancel Control Lock, you must deactivate it first.

Maintenance

Cleaning
Keep the dishwasher clean to improve performance, reduce unnecessary repairs, and lengthen its lifecycle.

Exterior
Clean spills on the surface of the dishwasher as they occur. Use a soft, damp cloth on the control panel to gently wipe away spills and dust.

Do not use benzene, wax, thinner, chlorine bleach, alcohol, or other chemical substances. These materials may discolour the surface of the dishwasher and cause stains.
The dishwasher has electric parts inside. Do not sprinkle water directly onto the dishwasher. Protect electrical components from coming in contact with water.
For a stainless-steel door panel, clean using a stainless steel cleaner for home appliances and a clean, soft cloth.

Interior
Clean the interior of the dishwasher on a regular basis to remove any dirt or food particles. Wipe inside the dishwasher and inside the door with a wet dishcloth. To maintain optimum cleanliness, we recommend running the Self Clean cycle periodically with the dishwasher empty.To keep the cutlery pad clean, turn it over after each use. To remove white spots and odors from the cutlery pad, run the Self Clean cycle with the dishwasher empty and no detergent until the cutlery pad flushes. Then, stop the cycle and put an 8-ounce cup of white vinegar into the lower basket. Close the door, and then resume the cycle.

CAUTION
Do not remove the front seal (the long rubber seal enclosing the opening of the dishwasher). The seal keeps the inner side of the dishwasher sealed.

Use a damp cloth to remove lime scale or grease deposits inside the dishwasher. Alternatively, apply some detergent, and then run an empty cycle using the highest rinse temperature.

CAUTION
To avoid damaging the motor, use caution when manually moving the water reflector.

Nozzles
To prevent the nozzles from being clogged, or if the nozzles are clogged, remove and clean each nozzle. Use caution when removing the nozzles as they may break.

Upper nozzle

Open the door, and then pull out the upper rack to reveal the upper nozzle.
Turn counterclockwise to remove the nozzle cap, and then remove the nozzle.
Unclog and clean the nozzle.
Reinsert the nozzle, and then tighten the cap clockwise.
Rotate the nozzle by hand to make sure the nozzle is engaged correctly.
Check whether the nozzle holes are clogged by food particles.
If cleaning is needed, remove the top nozzle.
To remove the top nozzle, pull out the upper rack first, unfasten the nozzle cap by turning it counterclockwise, and then remove the nozzle.
Clean the nozzle, re-insert it, and then fasten the nozzle cap to the nozzle by turning the cap clockwise.
Check whether the nozzle is engaged correctly by rotating it by hand.

Filter
We recommend cleaning the filter every month.

Open the door, and then remove the lower rack.
Turn the filter handle counterclockwise to unlock the filter cover.
Remove the filter cover, and then the cylindrical micro filter underneath.
Remove any dirt and impurities from the micro filter and the filter cover.
Rinse them with running water, and then dry well.
Reinsert the filter, and then the filter cover.
Turn the filter handle clockwise to lock.

CAUTION
Make sure the filter cover is closed properly. A loose cover can reduce the filtering performance.

Long-term care
If you will not use the dishwasher for an extended period of time, first drain the unit completely, and then disconnect the water hose. Shut off the water supply valve and the circuit breaker. Water remaining in the hoses or the internal components can damage the dishwasher.

Cleaning the drain pump

If the dishwasher fails to drain because the drain pump is clogged with foreign matter or there is an abnormal noise coming from the drain pump, you must unclog and clean the drain pump as instructed below.

Remove the lower rack.
See the “Filter” section to remove the cylindrical micro filter.
Remove any moisture from the filter using a sponge.
Remove the drain-pump cover by pushing its handle in the direction of the arrow (1), and then pulling up (2).
Check the impeller to see if it’s in good condition. Then, remove any foreign matter from the pump.
Reinsert the drain-pump cover and then press down until you hear a click.

Storing your dishwasher
If you need to store your dishwasher for an extended period of time, first drain and disconnect it. If you leave water in the hoses and internal components, you can damage the dishwasher. After draining and disconnecting the dishwasher, be sure to turn off the water supply valve and circuit breaker.

Troubleshooting

Check these solutions if your dishwasher…

Problem	Possible cause	Solution

Will not start.

|

The door is not closed completely.

| • Check if the door is latched and closed completely. Check whether the Upper Rack is properly joined to the Duct Nozzle.

• Also, check if the Upper Rack is crooked or unbalanced.

The START button was not pressed.| •       See the information code that appears on the display.
Doesn’t operate at all.| •       Make sure the power cable is connected properly.
The water supply does not work.| •       Check if the water supply valve is open.
The Control Panel is locked.| •       Unlock the Control Lock, (See page 32.)
A circuit breaker is open.| •       Reset the circuit breaker.

An operation or cycle is taking too long.

|

The dishwasher is connected to a cold water supply.

| • Check if the water supply line is connected to a cold water supply. To work properly, the dishwasher must be connected to a hot water supply. (If connected to a cold water supply, additional time is required to heat the cold water.)
Problem| Possible cause| Solution
---|---|---

There are food particles remaining on dishes.

(Not cleaning properly.)

| The cycle selected was unsuitable.| • Select a cycle according to the number and soil level of the dishes, as directed in this manual.

The water temperature is low.

| • Connect the water supply line to a hot water supply. For best performance, the temperature of the supplied water should be 120 ˚F (49 ˚C).
Low water pressure.| • The water pressure should be between 20 and 120 psi (140-830 kPa).

The water is too hard.

| • Use a commercial dishwasher cleaner.

• Use high-quality, fresh detergent with rinse aid.

Dishwasher detergent was not used.| • Use automatic dishwasher detergent.

• We recommend a powder type or multi- function tablet dishwasher detergent.

Detergent remains in the dispenser.

| • Make sure large items such as cookie sheets, cutting boards, or contaners, etc. are not blocking the detergent dispenser and preventing it from opening properly.

• Rearrange the dishes so they do not interfere with detergent dispenser

operation.

Problem	Possible cause	Solution

There are food particles remaining on dishes.

(Not cleaning properly.)

| There is no rinse aid.| • Check the dispenser and add rinse aid.

• Use liquid type rinse aid.

A nozzle is clogged.| • Clean the nozzle. See page 42.

The dishes are improperly loaded.

Too many dishes have been loaded.

| • Rearrange the dishes so they do not interfere with nozzle rotation and detergent dispenser operation.

• Load only an appropriate number of dishes.

• Load your dishes as recommended. (See page 21.)

• Load the heavily soiled items onto the

Zone Booster area. (See page 22)

The filters are clogged or not correctly fastened. (Food soils remain on the filter.)| • Scrape food from dishes prior to loading. (Do not pre- rinse.)

• Clean the filter. (See page 43.)

• Make sure the filters are correctly fastened.

Leaves glasses with a light film.

| The water supplied is soft and too much detergent was used.| • Underload the dishwasher and use a rinse aid to minimize this.
Aluminum dishes were included in the wash load.| • Remove the marks on the dishes using a low sensitivity cleaner.
Leaves a yellow or brown film on the inside of the dishwasher.|

This is caused by coffee and tea soils.

|

• Remove the soils using a spot cleaner.

• Use a cycle with a higher temperature.

Problem	Possible cause	Solution

Does not dry dishes well.

| There is no rinse aid in the dispenser or not enough rinse aid was used.| • Check the dispenser and add rinse aid.

• Use a liquid type rinse aid.

• Check the rinse aid settings.

The temperature of the water is low when the dishwasher is running.| • Connect the water supply line to a hot water supply.

• Use rinse aid with the Sanitize option.

Too many dishes have been loaded.

| • Proper loading of items can affect drying.

• Load your dishes as recommended.

(See page 21.)

Glasses and cups with concave bottoms hold water. This water may spill onto other items when you unload.| • After finishing the cycle, empty the lower rack first and then the upper rack. This will prevent water dripping from the upper rack onto the dishes in the lower rack.

Auto Release™ is turned off.

| • Turn Auto Release™ Dry on. Press the Lower + Hi-Temp Wash button for 3 seconds to access the Auto Release™ menu. Select “A1” to activate Auto Release™ Dry.
Multiple detergent tablets were used without selecting the Sanitize option.|

• Select the Sanitize option or use rinse aid.

Problem	Possible cause	Solution

Has a bad odor.

| Water was left over from an incomplete cycle.| •       Clean the dishwasher by running the Self Clean cycle with the dishwasher empty and no detergent.
The Drain Hose is obstructed.| •       Contact a qualified service technician to remove any obstruction from the drain hose.
The dishwasher is not used daily or soiled dishes are left in unit too long.| •       With the dishwasher empty and no detergent, place a glass with 8 ounces of vinegar upright into the lower rack, and then run a Self Clean cycle.

Is too noisy.

| Sound is generated when the dispenser cover is open and the drain pump is operating in an early stage.|

• This is normal operation.

The dishwasher is not level.| • Ensure the dishwasher is level.
Foreign material (a screw, a plastic piece) is in the pump chamber.| • Contact a qualified service technician to remove foreign material from the pump chamber.
There is a ‘chopping’ sound because a nozzle is bumping against the dishes.|

• Rearrange the dishes.

Does not have a smoothly rotating nozzle.

| Nozzle holes are clogged with food particles.| • Clean the nozzle holes. (See page 42.)
The nozzle is blocked by a dish or pot and cannot rotate.| • After placing the dishes into the racks, rotate the nozzles by hand to check whether any of the dishes interfere with them.
Water won’t pump out of the dishwasher.|

The drain is clogged.

| • Clean the drain pump by removing the drain-pump cover. (See page 45.)
Has a bent upper rack after dishes are loaded.|

The dishes are not loaded properly.

|

• Load your dishes as recommended. (See page 21.)

Problem	Possible cause	Solution

Cannot close the door.

|

Auto Release™ Dry mode is in operation.

| • Once the door opens in the Auto Release™ Dry mode, the door cannot be closed manually for the next 2 minutes. You may close the door after 2 minutes.

Cannot start Smart Control.

| The device registration is not finished.| • Finish the device registration. (See page

37.)

The door is not closed within 3 seconds of pressing Smart control.| • Push the door closed firmly within 3 seconds of pressing Smart Control.

Information codes
The Control Panel displays information codes to help you understand what is occurring with your dishwasher.

Code	Action

LC

| Leakage check.

• If a water supply valve connection leak occurs, close the water supply valve and go to your house circuit breaker panel, set the dishwasher’s circuit breaker switch to off, and then contact the installer to fix.

If the problem continues, contact an authorized Samsung service center.

4C

| Water supply check.

• Check if the water supply valve is closed, the water supply is suspended, or the water inlet valve or line is frozen or clogged by foreign particles. If the problem continues, close the water supply valve, and then contact an authorized Samsung service center.

5C

| Drain check.

• After closing the water supply valve, check whether the drain hose is clogged or folded. Also, check whether the drain hole inside the sump is clogged.

If the problem continues, contact an authorized Samsung service center.

HC

| High temperature heating check.

• Functional check. With the dishwasher empty, add detergent, and then run a cycle. If the problem continues, go to your house circuit breaker panel, set the dishwasher’s circuit breaker switch to off, and then contact an authorized Samsung service center.

Code	Action

3C

| Pump operation check.

• Functional check. Turn off the dishwasher and try to start it again.

If the problem continues, contact an authorized Samsung service center.

PC

| Zone wash function check.

• Functional check. Turn off the dishwasher and try to start it again.

If the problem continues, contact an authorized Samsung service center.

AP

| Connect with smart phone.

• When the control panel displays AP, press and hold Smart Control on the control panel to connect your dishwasher with your smart phone.

• When you select Smart Control, AP blinks for 3 seconds.

• When you go to the WiFi settings for connectivity, the control panel displays AP.

For any codes not listed above, call 1-800-SAMSUNG (726-7864).

Cycle chart

Cycle	Auto	Normal	Heavy

Cycle sequence

| Prewash u Mainwash u Rinse u Hot Rinse u Dry u End| Prewash u Mainwash u Rinse u Hot Rinse u Dry u End| Prewash u Mainwash u Rinse u Hot Rinse u Dry u End

Temp [˚F (˚C)]

| Main wash| 122-140 (50-60)| 113-144 (45-62)| 149 (65)
Hot Rinse

*Sanitize 163 ˚F

(73 ˚C)

|

145-154 (63-68)

|

129-149 (54-65)

|

154 (68)

Water consumption [gal (ℓ)]| 4.1-5.3 (15.6-19.9)| 2.5-5.7 (9.6-21.4)| 5.6 (21.3)
Cycle time (min)| 110-136| 130-148| 155

Available Options

| Lower Rack| O| O| O
Speed Booster| O| O| O
Zone Booster| O| O| O
Hi-Temp Wash| O| O| O
Sanitize| O| O| O
Delay Start| O| O| O
Cycle| Delicate| Express 60| Rinse Only
---|---|---|---

Cycle sequence

| Prewash u Mainwash u Rinse u Hot Rinse u Dry u End| Mainwash u Rinse u Hot Rinse u Dry u End|

Rinse u

End

Temp [˚F (˚C)]

| Main wash| 122 (50)| 126 (52)|
Hot Rinse

*Sanitize 163 ˚F

(73 ˚C)

|

149 (65)

|

140 (60)

|

104 (40)

Water consumption [gal (ℓ)]| 4.5 (17.0)| 2.9 (11.1)| 1.1 (4.1)
Cycle time (min)| 112| 60| 14

Available Options

| Lower Rack| O| O| O
Speed Booster| O| X| X
Zone Booster| X| O| X
Hi-Temp Wash| X| O| X
Sanitize| X| O| X
Delay Start| O| O| O

When you select the Auto or Normal cycle, running the Prewash and Rinse cycles depends on the soil level of the load.
The water consumption and wash time varies depending on the steps or options you add, and on the pressure and temperature of the supplied water.
When the Rinse Aid is empty, wash time and Last Rinse temperature can increase a little.

Appendix

Helping the environment

Your dishwasher is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cable so that the appliance cannot be connected to a power source.
Remove the door so that animals and small children cannot get trapped inside the appliance.
Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.

Specifications

MODEL	DW80R9950UG / DW80R9950US / DW80R9950UT
Type	Built-in Dishwasher
Power	120 V / 60 Hz AC only, 15 A circuit breaker
Wash capacity	15 place setting
Used water pressure	20-120 psi (140-830 kPa)

Rated power uasge

Warranty (U.S.A)

SAMSUNG DISHWASHER
B
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:

One (1) year parts and labor
Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only)Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low)
This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proofof purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.

SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.To receive in-home service, product must be unobstructed and accessible to the service agent.During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.

This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses
for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other actsof nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses).

The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT,OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.

SPECIFICATION

Product Specifications

|

Details

---|---

Brand

|

Samsung

Variant Model

|

N/A

Applied Rules

|

47 CFR Part 15, Subpart B / ANSI C63.4-2014

FAQS

Do Samsung dishwashers have problems?

While some owners are satisfied with their Samsung dishwashers, others report having some issues. The most common problems reported with Samsung dishwashers are poor performance, leaking, draining issues, and too many error codes.

Do Samsung dishwashers have a heating element?

There is no heating element inside the dishwasher , but as long as a drying agent/rinse aid is used and the door remains shut until the cycle is completely done, the dishes are dry and spotless.

Where is the filter located in a Samsung dishwasher?

Open the door of the dishwasher and remove the lower rack and dishes. Step 2. Hold the propeller for safety. Then, turn the filter assembly on the bottom counterclockwise to pull it out.

Do all dishwashers have a filter that needs to be cleaned?

And yes, your dishwasher does have a filter , which means it needs routine maintenance checks, much like a filter in your car or the home furnace. The dishwasher filter plays a huge role in keeping your dishwasher running efficiently for years to come; thus, regular cleaning is a must.

How long will a Samsung dishwasher last?

On average, most dishwashers break down around the 10-year mark. Keep your life easy, and get a Samsung Dishwasher when your current one starts acting up.

Why is my Samsung dishwasher not cleaning bottom rack?

It could be due to improper loading and setting selections. Common dishwasher loading tips suggest alternating forks and spoons next to each other to prevent nesting. Avoid overloading with too many dishes so water and detergent can reach each item.

Which Samsung dishwasher cleans best?

After hours of research into customer reviews, product description and expert advice — we have the list of the seven best Samsung dishwashers, plus reviews.
Samsung Linear Wash 39 dBA Dishwasher. …
Samsung StormWash™ Dishwasher with AutoRelease. …
Samsung – StormWash™ With 3rd Rack. …
Samsung StormWash™ Built-In Dishwasher.

How do you clean the drain filter on a Samsung dishwasher?

Clean the filter
Remove the lower rack.
Rotate the ﬁlter handle counterclockwise to unfasten the ﬁlter compartment door.
Remove the filter door, and then remove the filter that is underneath.
Wipe away dirt or other remains from the ﬁlter and the ﬁlter door. …
Reinstall the filter, and then the filter door.

How long should dishwashers last?

About 10 years , according to most of the 20-plus manufacturers we asked. CR members tell us they expect the same life span, on average, but that doesn’t necessarily mean 10 trouble-free years.

How often should you clean your dishwasher filter?

Depending on how frequently you’re using your dishwasher, you should clean your filter anywhere from once a year to once a week , but you can help keep your dishwasher performing at its peak by cleaning your dishwasher every three to six months.

Why isn’t my dishwasher heating up?

If you have your dishwasher connected to the cold water supply then it’s highly likely that a faulty heating element or thermostat are the cause of the water not heating. If you’re connecting to hot then it’s worth checking the water supply to check that there is actually an issue with the dishwasher and not elsewhere.

Are dishwasher pods better than liquid?

According to Consumer Reports, the best-performing pods clean better than the best gels because the pods have more detergents — like a pre-treat solution, degreaser, and rinse aid — targeted at different things. Plus, according to the manufacturer, they’re much more concentrated.

What happens to the plastic in Cascade pods?

Plastic detergent pods that can be tossed into the washing machine or dishwasher are encapsulated in water-soluble polyvinyl alcohol. When the machine turns on, the pod’s outer casing dissolves, freeing the soap within, and the PVA goes down the drain.

Do dishwasher pods clog drains?

“These pods in reality actually help the pipes, they have ingredients that break down the grease. Once these things dissolve its not going to clog up any of the pipes.”

Can Dawn unclog drains?

Baking soda, vinegar and Dawn dish soap along with boiling water can safely unclog a drain. Baking soda, vinegar and Dawn dish soap along with boiling water can safely unclog a drain.

Can Coca Cola unclog a drain?

Coke is a lesser-known fix you can find in your refrigerator. Pour a 2-liter bottle of cola — Pepsi, Coke, or generic brand substitutes — down the clogged drain. Coke is actually quite caustic and effective at clearing away buildup in your drains, but it’s far milder than commercial drain cleaners.

What should I do before using the dishwasher?

Read all instructions before using the dishwasher.

Can I use any detergent in my dishwasher?

Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children.

How should I load sharp items in the dishwasher?

Locate sharp items so that they are not likely to damage the door seal, and load sharp knives with the handles up to reduce the risk of cut-type injuries.

Can I wash plastic items in the dishwasher?

Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.

Can I touch the heating element during or immediately after use?

Do not touch the HEATING ELEMENT during or immediately after use.

Can I operate my dishwasher if all enclosure panels are not properly in place?

Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

Can I tamper with the controls of my dishwasher?

Do not tamper with the controls.

Can I sit on or stand on the door or dish rack of my dishwasher?

Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

Can children play in or on the dishwasher?

To reduce the risk of injury, do not allow children to play in or on the dishwasher.

What should I do if my hot water system has not been used for two weeks or more?

If the hot-water system has not been used for such a period, before using the dishwasher turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

Can I repair, replace, or service any part of my dishwasher myself?

Do not repair, replace, or service any part of your dishwasher yourself. Disassembly, repairs, and modifications are permitted by authorized service technicians only. Work done by an unauthorized person may void your warranty.

Can I dispose of my dishwasher without removing the door of the washing compartment or the door latch?

Before disposing of your dishwasher, remove the door of the washing compartment or the door latch so that children or small animals cannot get trapped inside.