Kitchenaid Warranty and Service

: June 8, 2024
: KitchenAid

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WARRANTY AND SERVICE
KITCHENAID® FRESH PREP SLICER/SHREDDER ATTACHMENT WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA, PUERTO RICO, AND CANADA

This warranty extends to the purchaser and any succeeding owner for Fresh Prep Slicer/Shredder attachments operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.

Length of Warranty: One Year Full Warranty from date of purchase.

KitchenAid Will Pay for Your Choice of: Hassle-Free Replacement of your Fresh Prep Slicer/Shredder Attachment. See the next page for details on how to arrange for service, or call the Customer eXperience Center toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to correct defects in materials and workmanship. Service must be provided by an Authorized KitchenAid Service Center.

Kitchenaid Warranty

KitchenAid Will Not Pay for:

A. Repairs when your Fresh Prep Slicer/Shredder attachment is used in other than normal single-family home use.
B. Damage resulting from accident, alteration, misuse, or abuse.
C. Any shipping or handling costs to deliver your Fresh Prep Slicer/Shredder Attachment to an Authorized Service Center.
D. Replacement parts or repair labor costs for Fresh Prep Slicer/Shredder attachments operated outside the 50 United States, District of Columbia, Puerto Rico, and Canada.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.

WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES, DISTRICT OF COLUMBIA, AND PUERTO RICO

We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your Fresh Prep Slicer/Shredder attachment should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Fresh Prep Slicer/ Shredder attachment returned to us. Your replacement unit will also be covered by our one-year limited warranty.
If your Fresh Prep Slicer/Shredder attachment should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-541-6390 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address. (No P.O. Box numbers, please.)
When you receive your replacement Fresh Prep Slicer/Shredder attachment, use the carton, packing materials, and prepaid shipping label to pack up your original Fresh Prep Slicer/Shredder attachment and send it back to KitchenAid.

HASSLE-FREE REPLACEMENT WARRANTY – CANADA

We’re so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your Fresh Prep Slicer/Shredder attachment should fail within the first year of ownership, we will replace your Fresh Prep Slicer/ Shredder attachment with an identical or comparable replacement. Your replacement unit will also be covered by our one year limited warranty.
If your Fresh Prep Slicer/Shredder attachment should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-807- 6777 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address.
When you receive your replacement Fresh Prep Slicer/Shredder attachment, use the carton, packing materials, and prepaid shipping label to pack up your original Fresh Prep Slicer/Shredder attachment and send it back to KitchenAid.

ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND REPLACEMENT PARTS

In the United States and Puerto Rico:
For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:
Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218

Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the store where you purchased the Fresh Prep Slicer/Shredder attachment for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.

WARRANTY AND SERVICE

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