INSIGNIA NS-CZ35WH9 3.5 Cu. Ft. Chest Freezer User Guide

June 8, 2024
Insignia

User Guide

INSIGNIA NS-CZ35WH9 3.5 Cu. Ft. Chest Freezer

INSIGNIA NS-CZ35WH9 3.5 Cu. Ft. Chest Freezer

Before using your new product, please read these instructions to prevent any damage.

Introduction

Congratulations on your purchase of a high-quality Insignia product. Your NS- CZ35WH9 represents the state of the art in chest freezer design and is designed for reliable and trouble-free performance.

Important Safety Instructions

RISK OF ELECTRIC SHOCK

shock-icon  This symbol indicates that dangerous voltage constituting a risk of
electric shock is present within your freezer.

warning-icon This symbol indicates that there are important operating and maintenance instructions in the literature accompanying your freezer.

WARNING

  1. Read these instructions.
  2. Keep these instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this appliance near water.
  6. Clean only with a damp cloth or sponge using a non-corrosive, neutral detergent. Remove residual detergent with clear water.
  7. Do not block any ventilation openings.
  8. Install in accordance with the manufacturer’s instructions.
  9. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus that produce heat.
  10. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  11. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the appliance.
  12.  Do not attempt to modify or extend the power cord of your freezer.
  13. Unplug your freezer during lightning storms or when it will not be used for long periods of time.
  14. Make sure that the available AC power matches the voltage requirements of your freezer.
  15. Do not handle the plug with wet hands. This could result in an electric shock.
  16. Unplug the power cord by holding the plug, never by pulling the cord.
  17. Refer all servicing to qualified service personnel. Servicing is required when your freezer has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into your freezer, your freezer has been exposed to rain or moisture, does not operate normally, or has been dropped.
  18. To reduce the risk of fire or electric shock, do not expose your freezer to rain, moisture, dripping, or splashing, and no objects filled with liquids should be placed on top of it.
  19. Do not use extension cords or ungrounded (two prong) adapters. If the power cord is too short, have a qualified electrician install an outlet near your freezer. Use of an extension cord can negatively affect your freezer’s performance.
  20. Your freezer is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of your freezer by a person responsible for their safety.
  21. Children should be supervised to ensure that they do not play with your freezer.
  22. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified person, in order to avoid a hazard.

shock-icon WARNING
Electric Shock Hazard
Failure to follow these instructions can result in electric shock, fire, or death.

  1. WARNING–Keep ventilation openings, in both your freezer and the built-in structure, clear of obstruction.

  2. WARNING–Do not touch the interior of your freezer with wet hands. This could result in frostbite.

  3. WARNING–Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

  4. WARNING–Do not damage the refrigerant circuit.

  5. WARNING–Do not damage the refrigerant tubing when handling, moving, or using your freezer.

  6. WARNING–DANGER—Never allow children to play with, operate, or crawl inside your freezer.
    Risk of child entrapment. Before you throw away your old freezer:
    • Take off the doors.
    • Leave the shelves in place so that children may not easily climb inside.

  7. Unplug your freezer before carrying out user maintenance on it.

  8. If a component part is damaged, it must be replaced by the manufacturer, its service agent, or similar qualified persons in order to avoid a hazard.

  9. Follow local regulations regarding disposal of your freezer due to flammable refrigerant and gas. All refrigeration products contain refrigerants, which under the guidelines of federal law must be removed before disposal. It is the consumer’s responsibility to comply with federal and local regulations when disposing of this product.

  10. Your freezer is intended to be used in household and similar environments.

  11. Do not store or use gasoline or any flammable liquids inside or in the vicinity of your freezer.

  12. WARNING–Do not use electrical appliances inside the food storage compartment of your freezer, unless they are of the type recommended by the manufacturer.

Note: If your freezer has been placed in a horizontal or tilted position for any period of time, let your freezer sit upright for 24 hours before plugging it in.

Grounding requirement
Your freezer must be grounded. Your freezer is equipped with a cord having a grounding wire with a grounding plug. The plug must be inserted into an outlet that is correctly installed and grounded. Incorrect use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service person if the grounding instructions are not completely understood, or if doubt exists as to whether your freezer is correctly grounded.

Features

Package contents

  • 3.5 cubic foot chest freezer
  • User Guide

Dimensions

Exterior

FIG 27 Exterior

Setting up your freezer

Before using your freezer

  • Remove the exterior and interior packing including the bottom cushions, foam pads, and tape inside your freezer.
  • Let your freezer stand upright for approximately 24 hours before connecting it to power. This reduces the possibility of a malfunction in the cooling system from incorrect handling during transportation.
  • Before putting any fresh or frozen foods in your freezer, let your freezer run for two to three hours. If the ambient temperature is high, for example in summer, wait four or more hours.
  • Wash the inside with a damp, warm cloth and a baking soda solution (two tablespoons in a quart of water), then wipe dry with a dry cloth. Do this periodically to keep your freezer looking new.
  • When moving your freezer, do not tilt it beyond 45° from upright.

Finding a suitable location

  • Place your freezer on a floor that is strong enough to support your freezer when it is fully loaded.
  • Do not install your freezer on carpeting or a rug.
  • Your freezer is designed to be free standing and should not be recessed or built-in.
  • If you use your freezer in a garage, make sure that the ambient temperature is greater than 55°F (13°C).
  • Allow 4 inches (10.2 cm) of space between the sides of your freezer and the surrounding walls, 4 inches (10.2 cm) between the back of your freezer and the wall, and do not block the top of your freezer. This allows for correct air ventilation. Adjust the feet to keep your freezer level.
  • If you locate your freezer next to a fixed wall, allow sufficient space on the hinge side for the door to swing open.
  • Position your freezer away from direct sunlight and sources of heat, such as a stove, heater, or radiator. Direct sunlight may affect the acrylic coating and heat sources may increase electrical consumption. Extremely cold temperatures may also prevent your freezer from performing correctly.
  • Avoid locating your freezer in moist areas.

Providing the correct power source
Check your local power source. Your freezer requires a 115V, 60Hz power supply.

WARNINGS:
Make sure that:

  • The power outlet accepts a 3-prong grounding plug. The third prong on the power cord plug grounds your freezer to minimize the possibility of electric shock. Do not modify the power plug.
  • DO NOT plug anything else into the same power outlet as your freezer. You may overload the circuit which can cause a fire.
  • DO NOT use an extension cord. If your freezer is too far from the power outlet, move your freezer or have a electrician install a plug closer to your freezer.
  • The power outlet cannot be turned off with a switch or pull string.

FIG 1 Providing the correct power source

Using your freezer

The storage life of frozen foods varies. You should use the food before the recommended storage time expires. Place frozen food into your freezer as quickly as possible after purchase. If there are instructions on the packaging, carefully follow these instructions regarding storage times.

Prepackaged, commercially-frozen food should be stored in accordance with the frozen food manufacturer’s instructions for a three-star frozen food storage compartment or home freezer.
A storage basket is provided for the organization of odd-shaped items. To reach other packages in the freezer, just slide the basket to one side or lift it out.

Note: If the power fails, food in your freezer will stay frozen for several hours, even in summer. During a power failure, do not open the door more than you have to and do not add new food.

  1. Plug in your freezer. Wait for 30 minutes, then open the freezer door to determine if your freezer is working correctly. When your freezer is plugged into a power outlet, it runs continuously.
  2. Wait two to three hours before putting food into your freezer. If the room temperature is high, wait four or more hours.
  3. Turn the control knob to adjust the temperature. Your freezer has three marked temperature settings:
    • MIN: 10.4°F ~ 5°F (-12°C ~ -15°C)
    • MID: -0.4°F ~ -4°F (-18°C ~ -20°C)
    • MAX: -7.6°F ~ -11.2°F (-22°C ~ -24°C)
    You can set the temperature to one of the setting positions or to a setting position between the marked settings.

Notes:

  • You may need to adjust the temperature based on the ambient room temperature. If the room temperature is high, (for example, in
    summer) lower the freezer temperature. If the room temperature is low, (for example, in winter) raise the freezer temperature.

  • You may need to adjust the temperature based on how much food is in your freezer.

  • If your freezer is unplugged or loses power, you must wait five minutes before restarting it. Your freezer will not start if you attempt to restart it sooner.

  • If the power fails, unplug your freezer, then wait until the power is back to normal before you plug it in.

  • Large amounts of food lower the cooling efficiency of your freezer.

  • Do not put bottled food or drinks in your freezer.

  • Temperature settings may vary slightly.

Defrosting your freezer

For your freezer to operate most efficiently and with minimum energy consumption, it should be defrosted when the frost on the freezer walls is .25 inches (6.4 mm) or more thick. Defrosting usually takes a few hours. Leaving the top open speeds up the process.

Note: To prevent damage to your freezer, do not use a sharp utensil (like a knife) to remove thick layers of ice or frost.

  1. Unplug your freezer.

  2. Remove all food from your freezer, then place the food into containers that will prevent it from melting.

  3. Place a shallow pan under the drain outlet, then remove the drain plug from the freezer.

  4. To speed the defrosting, you can:
    • Place a fan blowing on its highest speed right over the freezer. The ice will melt faster. After the ice melts, use towels to wipe up excess water, then use the fan to speed drying.
    • Place containers with hot water inside the freezer.

  5. When your freezer is defrosted, wipe the inside with a dry towel, then clean the interior of the freezer.

  6. Reinstall the drain plug.

  7. Plug your freezer into the power outlet, then put the food back into your freezer.

Cleaning your freezer

Your freezer is designed for year-round use with only minimal cleaning and maintenance. We recommend that you do the following every time you clean it to keep your freezer running odor-free and efficiently:

Note: To prevent damage to the finish, do not use gasoline, benzine, thinner, or other solvents, and do not use abrasive cleaners.

  1. Unplug your freezer from the power outlet.
  2. Remove all food.
  3. Wash the storage basket with a mild detergent solution.
  4. Wash the inside with a damp, warm cloth soaked in a solution of one quart of lukewarm water to two tablespoons of baking soda.
  5. Dry the inside and outside with a soft cloth or towel.
  6. Make sure that you keep the door gasket (seal) clean so that the door seals tightly. This helps your freezer run efficiently.

Storing your freezer

  1. Unplug your freezer from the power outlet.
  2. Remove all food.
  3. Clean your freezer.
  4. Leave the door open slightly to avoid possible formation of condensation, mold, or odor.

Note: Use extreme caution with children. Make sure that children cannot access your freezer.

Moving your freezer

  1. Unplug your freezer from the power outlet.
  2. Remove all food.
  3. Securely tape down all loose items inside your freezer.
  4. Tape the door shut.
  5. Make sure that your freezer does not tilt more than 45° from the upright position during transportation.

Tips on saving energy

  • Locate your freezer in the coolest area of the room, away from heat producing appliances or heating ducts and out of direct sunlight.
  • Let hot foods cool to room temperature before placing them in your freezer. Overloading your freezer forces the compressor to run longer. Foods that freeze too slowly may lose quality or spoil.
  • Wrap foods correctly and wipe containers dry before placing them in your freezer. This cuts down on frost build-up inside your freezer.
  • Do not line the freezer storage basket with aluminum foil, wax paper, or paper toweling. Liners interfere with cold air circulation and make your freezer less efficient.
  • Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time, and close the door as soon as possible.

Troubleshooting

FIG 2 Troubleshooting

FIG 3 Troubleshooting

FIG 4 Troubleshooting

FIG 5 Troubleshooting

Specifications

FIG 6 Specifications

ONE-YEAR LIMITED WARRANTY

Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”). For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca, and is packaged with this warranty statement.

How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.

What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.

How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location, please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging. If you purchased the Product from a Best Buy online web site (www.bestbuy.com or www.bestbuy.ca), mail your original receipt and the Product to the address listed on the web site. Make sure that you put the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.

To obtain warranty service, in the United States call 1-888-BESTBUY, Canada call 1-866-BESTBUY. Call agents may diagnose and correct the issue over the phone.

Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the county where the original purchase was made.

What does the warranty not cover?
This warranty does not cover:

  • Food loss/spoilage due to failure of refrigerator or freezer
  • Customer instruction/education
  • Installation
  • Set up adjustments
  • Cosmetic damage
  • Damage due to weather, lightning, and other acts of God, such as power surges
  • Accidental damage
  • Misuse
  • Abuse
  • Negligence
  • Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home.
  • Modification of any part of the Product, including the antenna
  • Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
  • Damage due to incorrect operation or maintenance
  • Connection to an incorrect voltage or power supply
  • Attempted repair by any person not authorized by Insignia to service the Product
  • Products sold “as is” or “with all faults”
  • Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
  • Products where the factory applied serial number has been altered or removed
  • Loss or Theft of this product or any part of the product
  • Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that may not function normally.)
  • Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.

REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT,
INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO
OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

Contact Insignia:
For customer service please call 1-877-467-4289
www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2018 Best Buy. All rights reserved.
Made in China

For product inquiries, please contact us with the information below:
1-877-467-4289
www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2018 Best Buy. All rights reserved.
Made in China

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