Bissell 2147 Series SmartClean Connected Robotic Vacuum User Guide

SMARTCLEAN® CONNECTED
Robotic Vacuum

USER GUIDE 2147 SERIES

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IMPORTANT SAFETY INSTRUCTIONS

WARNING: Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury. WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

1. Do not use it outdoors or on wet surfaces.
2. Do not allow it to be used as a toy. Close attention is necessary when used by or near children.
3. Do not use for any purpose other than described in this User’s Guide. Use only the manufacturer’s recommended attachments.
4. Do not charge with a damaged docking station or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired by a qualified technician.
5. Do not close a door on a cord or plug, or pull a cord or plug around sharp edges or corners. Do not run appliance over cord or plug. Keep cord or plug away from heated surfaces.
6. Do   not unplug by pulling on the cord. To unplug, grasp the charger, not the cord.
7. Do not handle charger, contact points, docking station, or robot vacuum cleaner with wet hands.
8. Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.
9. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
10. Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use them in areas where they may be present.
11. Do not use in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
12. Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Do not use without a filter in place.
15. Use only on dry, indoor surfaces.
16. Keep appliance on a level surface.
17. Do not carry the robot vacuum cleaner while it is running.
18. Remove the cords from other corded products out of the area to be cleaned.
19. Do not operate the vacuum in a room where an infant or child is sleeping.
20. Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor.
21. Do not operate the vacuum in a room that has lit candles and/or fragile objects on furniture that the vacuum may accidentally hit or bump.
22. Do not allow children to sit in a vacuum.
23. Prevent unintentional starting. Ensure the ON/OFF switch is in the OFF position  before connecting to the battery pack, picking up, or carrying the appliance. Do   not carry the appliance with your finger on the switch.
24. Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
25. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
26. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
27. When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
28. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
29. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
30. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130 degrees C may cause explosion.
31. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
32. For use only with battery pack model 4ICR19/66.
33. For use only with charger model DS_M650I.
34. Do   not modify or attempt to repair the appliance or the battery pack.
35. Do not charge the unit outdoors.
36. Do not position docking station near stairs or cliff edges.
37. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
38. Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.

WARNING: This product contains a Lithium-Ion rechargeable battery. According to Federal and State regulations, removal and roper
disposal of Lithium-Ion batteries is required. For disposal instructions

Save these Instructions for Future Use: This model is for household use only.

WARNING:

1. Plastic film can be dangerous. To avoid the danger of suffocation, keep away from children.
2. Do not plug in your vacuum cleaner UNTIL you are familiar with all instructions and operating procedures.
3. To reduce the risk of electrical shock, turn Power Switch OFF and disconnect the polarized plug from the electrical outlet BEFORE performing maintenance or troubleshooting checks.

FCC CAUTION
Contains FCC ID: VPYLBYD.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Package Contents

1. BISSELL SmartClean® Connected Robotic Vacuum
   

2. Rechargeable Li-Ion Battery
   

3. Dust Bin with Cleaning Tool
   

4. Edge Cleaning Brushes
   

5. Docking Station
   

6. Power Adapter
   

7. Invisible Wall
   
   (4 AA batteries not included)

8. Filter (located inside Dust Bin)
   

NOTE: Standard accessories may vary by model.

Getting to Know Your Robo **t

**

1. Contact Points (for automatic charging)
2. Top Cover (Dust Bin inside)
3. Power Switch
4. Charging Port
5. Navigation Sensor
6. LED Control Panel & WIFI Indicator
7. Bumper
8. IR Receiver (for docking station)
9. Docking Station
10. LED Cliff Sensors
11. Front Wheel
12. Edge-Cleaning Brushes
13. Brush Roll
14. Rear Wheels
15. Wheel Cover Plates
16. Battery Cover Plate

Assembly

Getting Started
There are 4 steps to set up your robot:

• Step 1: Install the Battery
• Step 2: Install the Side Brushes
• Step 3: Turn ON the Power Switch on the side of the robot
• Step 4: Charge your SmartClean® Connected

WARNING: Do not plug in your robot vacuum until you are familiar with all instructions and operating procedures.

Step 1: Install the Battery

DO NOT REMOVE THE PLASTIC SHRINK SLEEVE FROM THE BATTERY PACK.

1. Before installing the battery, check that the Power Switch is OFF. Press down on the battery cover and slide forward to insert the battery.
   

2. Install the battery in the compartment ensuring that the +/- terminal of the battery matches the +/- indicators in the battery compartment.
   

3. Replace the Battery Cover.
   

Step 2: Install the Side Brushes

• To install the side brushes, push the brush into the holder. You may hear a “click” that indicates that the brush is in place.
  

Step 3: Turn your SmartClean® Connected ON

MACHINE WILL NOT CHARGE IF THE POWER SWITCH IS OFF.

1. Insert the adapter plug directly into the docking station jack, then plug the power adapter into the wall outlet.
   

2. Turn the Power Switch to ON. The unit will not charge if the Power Switch is OFF.
   

3. Make sure the docking station is installed correctly with at least 40 inches to one side, 12 inches to the opposing side and no obstructions in front of the docking station. Do not position docking station near stairs or cliff edges.
   

Step 4: Charge Your SmartClean® Connected

_ NOTE: _Charge the battery for 4-5 hours.

1. Make sure the Power Switch is ON. Place the robot on the docking station so that the contact points on the robot and the docking station are touching.
   

2. When charging begins, ‘00’ will display on the screen and will start counting up (‘01’, ‘02’, ‘03’…). The battery is fully charged when the clock icon (between the MODE & PAIR buttons) is illuminated in green.
   

3. To activate low power mode (sleep mode), put your robot on the docking station with the Power Switch in the OFF (O) position. Turn the Power Switch from OFF to ON (I) six times consecutively, leaving the robot in the ON position. ‘SP’ will read on the display. The robot will not function manually or from the app while in sleep mode. To turn sleep mode OFF, turn the Power Switch OFF and then back ON.
   

Operations

Clean with Your SmartClean® Connected

Getting Ready to Clean
There are 2 options for cleaning:

• Option 1: Schedule cleanings using the BISSELL® Connect App.
• Option 2: Manual cleaning using the robot’s control panel or the BISSELL Connect App.

NOTE: Before using this device, pick up objects like clothing, loose papers, and power cords. Pull cords for blinds or curtains and ensure any fragile objects are secured.

1. Download and connect to the BISSELL Connect App.
   
   Download the BISSELL Connect App from the Google Play Store or the App Store.
   

2. Set up your Robot
   
   Once the App is loaded, begin the setup process. Follow the prompts on the App Screen. For additional setup help, please refer to the Pairing Guide or visit bissell.com for support videos.

NOTE: The first time your robot connects to the BISSELL Connect App it will automatically update to the newest version of firmware available. After that, you may occasionally be asked to manually update the firmware. However, if a firmware update is deemed vital to the security or maintenance of your robot, the update will automatically take place while your robot is connected to the internet.

Manual Cleaning Using Control Panel

Selecting a Cleaning Time (Press the Scheduling Assistant to engage)

Operation|

Control Panel Display

|

What It Does

1st Press|

| Maximum run time – will return to the docking station to charge.
2nd Press|

| 30 minute run time – will return to the docking station to charge.
3rd Press|

| 45 minute run time – will return to the docking station to charge.
4th Press|

| 60 minute run time – will return to the docking station to charge.
5th Press|

| Sends robot back to the docking station without cleaning.
6th Press|

| 30 minute run time – will not return to the docking station.
7th Press|

| 45 minute run time – will not return to the docking station
8th Press|

| 60 minute run time – will not return to the docking station

Selecting the Navigation (Press the Mode button to select cleaning pattern)

Operation| Control Panel Display| What It Does
1st Press| | Spot – Robot will work in circles until it encounters an obstacle (once it encounters an obstacle it will switch to Auto mode).
2nd Press| | Auto – Robot will cycle through various cleaning modes to best clean your room. Spot mode will activate during any cleaning mode when Smartclean encounters large amounts of debris.

NOTE : The cleaning pattern cannot be changed while the robot is cleaning.

LED Display Icons

Display on Screen|

What It Means

---|---
| Battery Low: Battery needs to be charged (Power LED turns Red).
| The trash can indicator shows the Dust Bin is full and needs to be emptied.
| The battery is full when the icon is illuminated green.

The Invisible Wall : Assembly & Use
_ Requires 4AA batteries. Batteries sold separately_

1. To remove the Battery Cover, hold the Invisible Wall and press firmly while sliding down to remove the Battery Cover.
   

2. Insert batteries with the +/- terminals facing the directions indicated and replace the Battery Cover. (AA batteries not included).
   

3. To turn ON the Invisible Wall, slide the switch away from the light towards the “I” symbol. Wait 10 seconds between turning it ON or OFF.
   

4. The Invisible Wall is used to block your robot from entering or leaving a room. Place the Invisible Wall in front of a room that you intend to block and do not want the robot to clean.
   

NOTE: Indicator light is only ON when the robot approaches the sensor path.

TIP: If the robot strays too far away from the Docking Station, it may not return automatically. Use the Invisible Wall to keep the robot within range of the docking station.

TIP: Run time and performance may vary based on the amount of debris present. Use the Invisible Wall to limit the allowed range in messier rooms.

Maintenance

WARNING: To reduce the risk of electric shock, turn Power Switch OFF and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting checks.

To keep your SmartClean Connected robot running at peak performance, the following care and maintenance is recommended:

Robot Part|

Care Frequency

|

Replacement Frequency

---|---|---
Dust Bin| After each use.| As needed.
Dust Bin Filter| Once per week.| Every 2-3 months.
Brush Roll| Once per week.| As needed.
Sensors| Once per month.| Not required.
Edge Cleaning Brushes| Every 2-3 months.| Every 6-12 months.

Cleaning the Dust Bin

WARNING: Do not operate robot vacuum with damp or wet Filters, or without Filters or the Dust Bin in place. Allow components to dry before reassembling the Dust Bin.

1. Push and then lift the top cover to open.
   

2. Pull up the Dust Bin handle and take out the Dust Bin from the cleaner.
   

3. Open the top cover of the Dust Bin. Unsnap the Dust Bin Filter.
   

4. Empty the dust and dirt from the Dust Bin.
   

5. Rinse Dust Bin with tap water. It is not necessary to wash every time. Do not machine wash the Dust Bin. Allow Dust Bin to fully dry before placing on the unit.
   

6. Lift the Cleaning Tool out from the lid of the Dust Bin.
   

7. Periodically clean the Filter with the attached Cleaning Tool. Do not wash the Filter.
   

8. Once clean, reinstall the Filter and close the Dust Bin lid.
   

9. Place Dust Bin back in the cleaner and close top cover.
   

Cleaning the Intake

1. After repeated use, dirt and dust can accumulate around the Intake of the robot and the working efficiency can be reduced.
   To ensure the best efficiency and constant airflow, the intake should be cleaned periodically by removing any debris from the Intake or Brush Roll.
   Before cleaning the Intake ensure the robot is not attached to the Charging Cable or Dock, and the Power Switch is in the OFF position.
   

2. To remove the Brush Roll, lift the Brush Roll Cover off the unit and slide the Brush Roll out.
   

3. Using the Cleaning Tool located in the Dust Bin lid, remove any hair or debris from the Brush Roll.
   

4. Insert the clean Brush Roll by fitting the round end of the Brush Roll into the round end of the Brush Roll compartment. Push the round end inward and fit the opposing square end of the Brush Roll into the square end of the compartment until it is securely in place.
   

5. Re-insert the Brush Roll Cover back onto the unit.
   

Cleaning the Sensors

After repeated use, dirt and dust can accumulate on the Sensors of the robot and the working efficiency can be reduced.
To ensure the best efficiency, the Sensors should be cleaned off periodically by brushing any dirt or debris from them.
Before cleaning the Sensors, ensure the robot is not attached to the Charging Cable or Dock and the Power Switch is in the OFF position.

Cleaning the Side Brushes

NOTE: After being used for a period of time, the Brushes need to be cleaned to work more effectively.

1. Turn OFF the Power Switch, and make sure the unit is unplugged. Place the bottom of the cleaner upward on a flat surface. Hold the Brush bristle and pull upward to remove the Brush.
   

2. The Side Brushes can be rinsed and if they become crooked, you can soak them in hot water to make them return to the original shape. Replace the brushes after they have completely dried.
   

Troubleshooting

WARNING: To reduce the risk of electric shock, turn Power Switch OFF and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting checks.

Problem|

Possible causes

|

Remedies

---|---|---
LED display doesn’t light up| Battery is not installed correctly.| Install the battery according to the instructions.
Very low battery.| Charge the battery according to the instructions.
Power Switch on the robot is turned OFF.| Turn the Power Switch located by the unit’s charging port ON.
Low or no suction| The Dust Bin is full.| Empty the Dust Bin.
Filter is missing.| Check to see if the Filter is in place.
Side brushes do not operate properly| Cleaning is required.| If side brushes become crooked or dirty, soak them in hot water to return to their original shape and let them dry completely before reinstalling.
Robot will not start| The battery is not installed properly.| To install the battery properly, please refer for battery installation.
Battery power is low.| Charge the battery.
The top cover is not installed properly.| Close the Top Cover and turn robot ON again.
Battery is not charging| Power Switch is not in the ON position.| Flip the switch to the ON position and place the robot on the charging base or plug in the power cord directly.
LED display says ERROR| E1, E2, E3, E4, E5, E6 and Beep 2 times or 3 times.| Please refer to the table for solving the problems. If the problem is not fixed, turn OFF the Power Switch and then turn the switch back ON
Doesn’t return to base after cleaning| Mode not set with Docking LED Icon.| Change mode.
Mode not set with Docking LED Icon.| Refer to LED E Alerts table.
Robot is too far away from the Docking Station.| Use the Invisible Wall to limit the range of the robot.

WARNING – DISPOSAL OF BATTERY
If your SmartClean robotic vacuum is to be disposed of, the battery should be removed and disposed of properly. For specific disposal instructions of the battery, please contact RBRC (Rechargeable Battery Recycling Corporation) 1-800-822-8837 or visit www.Call2Recycle.org

LED E-Alerts (Power LED Flashes Red)

Display|

Possible cause

|

Solution

---|---|---
| Wheel is stuck.| Remove robot from obstacles, and restart the Power Switch.
| Top cover or Dust Bin is not installed properly.| Install the top cover and Dust Bin properly, (robot will detect the error and fix it automatically); If the unit does not fix automatically, turn the unit OFF and back ON.
| Bumper is stuck.| Remove robot from obstacles (robot will detect the error and fix it automatically).
| Unit is lifted up from floor.| Put robot back on the floor.
| Color of floor is too dark.| Remove robot from the flooring and use the Invisible Wall to keep the robot off of the flooring where the error occurred.
| Battery is not installed properly, charging error.| Proper battery installation. Make sure Power Switch is turned on during charging

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.  If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail or telephone as described below.

Limited One-Year Warranty
Subject to the * EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.

See information below on “If your BISSELL product should require service.”

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as Filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

• EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES, EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE-YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care for information about repairs or replacement parts or if you have questions about your warranty.

Website: www.BISSELL.com
E-mail: cwconnect@bissell.com
Call: BISSELL Consumer Care 1-844-383-2630
Monday: Friday 8am – 4:45pm ET

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.

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NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty for details.

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©2019 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-5446 12/18
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