BackBeat SENSE User Guide
- June 8, 2024
- BackBeat
Table of Contents
BackBeat SENSE
User Guide
Overview
What’s in the box
Headphones
Carrying case
Charging cable
3.5 mm Apple cable
**Pair
**
Get Paired
The first time you power on your headphones, the pairing process begins.
-
Slide the power switch on. You hear “pairing” and the LEDs flash red and blue.
-
Activate Bluetooth® on your phone and set it to search for new devices.
• iPhone Settings > Bluetooth > On
• Android Settings > Bluetooth: On > Scan for devices
NOTE ***** Menus may vary by device. -
Select “PLT_BBTSENSE.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the LEDs stop flashing.
Pair second device
- Slide and hold the power button towards the Bluetooth icon until the LEDs flash red and blue.
- Activate Bluetooth on your second device and follow steps 2 and step 3 in “Get Paired.”
Pair to Mac
If your Mac is Bluetooth enabled, you can pair your headset to it.
- Place your headset in pair mode (slide and hold the power button towards the Bluetooth icon). You will hear “pairing” and the LEDs will flash red and blue.
- On your Mac, choose Apple menu > System Preferences > Bluetooth.
- Click Set Up New Device or “+”, select “PLT_BBTSENSE Stereo” and follow the onscreen instructions.
Charge and fit
Charge
It takes up to 2.5 hours to fully charge your headphones. The LEDs turn off
once charging is complete.
TIP To check the headphones battery status, tap the Call button [ ] while wearing your headphones. Headphones must be in idle state.
Your headphones have up to 18 hours of listening time.
Adjust the fit
Adjust the headphones for a comfortable fit.
Lengthen or shorten the band until it fits comfortably.
**The basics
**
Play/pause music
Tap the Play/pause button.
Volume
Toggle the Volume wheel forward (+) or backward (–) to control the volume.
NOTE Set Android phone volume to medium/high for optimum sound quality.
Track selection
Tap the Forward button or Back button to control the track selection.
Activate voice assistant
If your smartphone has a voice-enabled assistant, press and hold the Call [ ]
button for 2 seconds and wait for the phone prompt.
Open mic
Tap the red button to hear your natural surroundings (your music/audio will
pause).
Make/Take/End Calls
You will hear an incoming call alert while listening to audio. When you take
the call, your stored audio (downloaded tunes, video or podcasts) will pause.
If you are listening to live streaming audio then it will mute, not pause,
during your call. Once you end your call, your playback or streaming will
resume.
Answer a call Choose:
- Put on the headset to answer call, or
- Tap the Call button [ ]
End a call
Tap the Call button [ ] to end current call.
Decline a call
Press and hold the Call [ ] button for 2 seconds.
Call back last call (smartphone)
To dial your last number you dialed, double-tap the Call [ ] button.
Mute
During a call, press the red button. You hear “mute on/off.” While muted,
taking off the headphones transfers the call to your phone.
Flexible power
When the battery is exhausted use your headphones with the provided 3.5 mm
Apple cable.
Use the cable to:
- Adjust the volume with the (+) and (–) buttons*
- Play/pause music or answer/end a call with the button = single tap
- Track forward with the button = double tap*
- Track backward with the button = triple tap*
- Activate smartphone voice-enabled assistant with the button = 3 second press
NOTE *Function may vary by type of phone.
More Features
Use sensors
Smart sensors respond when you put on or take off your headphones.
Putting on your headphones will:
- Resume music
- Answer a call
Taking off your headphones will:
- Pause music (while music is playing)
- Transfer active call to phone
- Set timer for DeepSleep
TIP To disable the sensors, hold both the Mute and Call [ ] buttons for more than 6 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue.
Reset Sensors
You may need to reset the sensors if they are not working as expected.
To reset the headset sensors, connect it directly to your computer’s USB port, and place it, with the ear cups up, on a flat, non-metallic surface for more than 10 seconds.
Disable sensors
To disable the sensors, hold both the Mute and Call [ ] buttons for more
than 6 seconds until the LED flashes purple then red. Repeat to reactivate;
the LED flashes purple then blue.
Enable HD voice
To enable HD voice (wideband), hold both the red button and Play/pause
buttons for more than 6 seconds until the LEDs flash purple then blue. Repeat
to disable; the LEDs flash purple then red. NOTE HD voice functions properly
when both devices support it.
Customize
You can change the language and other settings by downloading Plantronics Hub
for Windows and Mac at
plantronics.com/software.
You can also download the free mobile apps Plantronics Hub for iOS and
Android.
Plantronics Hub enables you to:
- Change language (Plantronics Hub for Windows and Mac only)
- Receive firmware updates (Plantronics Hub for Windows and Mac only)
- Turn “mute off” voice alert on/off
- Turn smart sensors on/off
Support
EN
Tel: 0800 410014| FI
Tel: 0800 117095| NO
Tel: 80011336
---|---|---
AR
Tel: +44 (0)1793 842443| FR
Tel: 0800 945770| PL
Tel: +44 (0)1793 842443
CS
Tel: +44 (0)1793 842443| GA
Tel: 1800 551 896| PT
Tel: 0800 84 45 17
DA
Tel: 80 88 46 10| HE
Tel: +44 (0)1793 842443| RO
Tel: +44 (0)1793 842443*
DE
Deutschland 0800 9323 400
Österreich 0800 242 500
Schweiz 0800 932 340
| HU
Tel: +44 (0)1793 842443*| RU
Tel: 8-800-100-64-14
Tel: +44 (0)1793 842443*
EL
Tel: +44 (0)1793 842443| IT
Tel: 800 950934| SV
Tel: 0200 21 46 81
ES
Tel: 900 803 666| NL
NL 0800 7526876
BE 0800 39202
LUX 800 24870| TR
Tel: +44 (0)1793 842443
For warranty details, go to plantronics.com/warranty.
NEED MORE HELP?
plantronics.com/support
Plantronics, Inc.
345 Encinal Street
Santa Cruz, CA 95060
United States
Plantronics BV
South Point Building C
Scorpius 140
2132 LR Hoofddorp, Netherlands
© 2015 Plantronics, Inc. All Rights Reserved. Bluetooth is a registered
trademark of Bluetooth SIG, Inc. and any use by Plantronics is under license.
All other trademarks are the property of their respective owners.
Patents pending.
205086-06 (09.15)
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