KitchenAid Stand Mixer Warranty Information

KITCHENAID® STAND MIXER WARRANTY

Length of WARRANTY

| KitchenAid Will Pay For:|

KitchenAid Will Not Pay For.

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50 United Stales, the District of Columbia, Canada, aid Puerto Rico : Ono-year limited warranty from date of purchase| 50 United Stales in the District of Columbia and Canada : Hassle-free replacement of your Stand Mixer. See the following page for details on how to arrange for a replacement OR
In Puerto Rico : The replacement parts and repair labor cats to correct defects In materials and workmanship. Service must be provided by an Authorized KitchenAid Service Center To arrange for service, follow the instruction on peels 8.| A. Repairs when Stand Mixer Is used in other than normal single-family home use.

B. Damage resulting from accident, alteration misuse abuse, or use with products not approved by KitchenAid

C. Replacement parts or repairs labor costs for Stand Mixer when operated outside the county of purchase.

DISCIAMIDt OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INC1UDNG TO II IE EXTENT APPLICATA! WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A likRTICUAR PURPOSE, ARE OCCLUDED 10 ME EXTENT LEGALLY PERMISSIBLE. ANY MED WARRANTIES THAT MAY BE IMPOSED BY TAW ARE listed TO ONE WAR, OR THE SHORTEST PERIOD ALIOVVED BY VW. SOME STATES AND PROVINCES DO NOT ALLOW IMITATIONS OR OCCLUSIONS ON HOW TONG AN WIRED WARRANTY CA WK.] AMA/3111Y OR IIINLSS IASTS, SO 111 ABOVE IWITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

IF THIS PRODUCT FAILS TO VRJW AS WARRANTED, CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SNAIL BE REPAIR OR EPViCIAENT ACCORDING TO III TERMS Of THIS LIMITED WARRANTY laTCHENAD AND I3TCHENAID CANADA DO NOT ASSUME ANY RESPONSEIBY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from stale or site a license or province.

**HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES AND DISTRICT OF

COLUMBIA**

We’re so confi dent the quality of our products meets the exacting standards of KitchenAid that, if your Stand Mixer should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Stand Mixer returned to us. Your replacement unit will also be covered by our one-year limited warranty.
Please follow these instructions to receive this quality service.

If your KitchenAid® Stand Mixer should fail within the first year of ownership, simply call our toll-free Customer Satisfaction Center at 1- 800 -541- 6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. Give the consultant your complete shipping address. (No P.O. Box numbers, please.)

When you receive your replacement Stand Mixer, use the carton and packing materials to pack up your original Stand Mixer. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card slip, etc.).

HASSLE-FREE REPLACEMENT WARRANTY –CANADA

We’re so confi dent the quality of our products meets the exacting standards of the KitchenAid brand that, if your Stand Mixer should fail within the first year of ownership, KitchenAid Canada will replace your Stand Mixer with an identical or comparable replacement. Your replacement unit will also be covered by our one-year limited warranty. Please follow these instructions to receive this quality service.

If your KitchenAid® Stand Mixer should fail within the fi rst year of ownership, take the Stand Mixer or ship collect to an Authorized  KitchenAid Canada Service Centre. In the carton include your name and complete shipping address along with a copy of the proof of purchase  (register receipt, credit card slip, etc.). Your replacement Stand Mixer will be returned prepaid and insured. If you are unable to obtain satisfactory service in this manner call our toll-free Customer Interaction Centre at 1-800-807-6777.
Or write to us at:
Customer Interaction Centre
KitchenAid Canada
19 01 Minnesota Court
Mississauga, ON L5N 3A7

HOW TO ARRANGE FOR WARRANTY SERVICE IN PUERTO RICO

Your KitchenAid® Stand Mixer is covered by a one-year limited warranty from the date of purchase. KitchenAid will pay for replacement parts and labor costs to correct defects in materials and workmanship. Service must be provided by an Authorized KitchenAid Service Center.

Take the Stand Mixer or ship prepaid and insured to an Authorized KitchenAid Service Center. Your repaired Stand Mixer will be returned prepaid and insured. If you are unable to obtain satisfactory service in this manner, call toll-free 1-800-541- 6390 to learn the location of a  Service Center near you.

HOW TO ARRANGE FOR SERVICE AFTER THE WARRANTY EXPIRES – ALL LOCATIONS

Before calling for service, please review the Troubleshooting section on page 9.
For service information in the 50 United States, District of Columbia, and Puerto Rico, call toll-free
1-800-541- 6390.
Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances
P.O. Box 218
St. Joseph, MI 49085- 0218

Or contact an Authorized Service Center near you.
For service information in Canada,
call toll-free 1- 800 -807- 6777.
Or write to:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, ON L5N 3A7

HOW TO ARRANGE FOR SERVICE OUTSIDE THESE LOCATIONS

Consult your local KitchenAid dealer or the store where you purchased the Stand Mixer for information on how to obtain service.

For service information in Mexico, call toll-free
01-800-024-17-17
(JV Distribuciones)
Or
01-800-902-31-00
(Industrias Birdman)

HOW TO ORDER ACCESSORIES AND REPLACEMENT PARTS

To order accessories or replacement parts for your Stand Mixer in the 50 The United States, District of Columbia, and Puerto Rico,

call toll-free 1-800-541-6390
Monday through Friday,
8 a.m. to 8 p.m. (Eastern Time),
or Saturday, 10 a.m. to 5 p.m.

Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances
P.O. Box 218
St. Joseph, MI 49085- 0218

To order accessories or replacement parts for your Stand Mixer in Canada,
call toll-free 1- 800 – 807- 6777.
Or write to:
Customer Interaction Centre
KitchenAid Canada
19 01 Minnesota Court
Mississauga, ON L5N 3A7
To order accessories or replacement parts for your Stand Mixer in Mexico,
call toll-free
01 – 800- 024-17-17
(JV Distribuciones)
Or
01-80 0 – 902-31- 00
(Industrias Birtman)

TROUBLESHOOTING PROBLEMS

Please read the following before calling your service center.

1. The Stand Mixer may warm up during use. Under heavy loads with extended mixing time periods, you may not be able to comfortably touch the top of the Stand Mixer. This is normal.
2. The Stand Mixer may emit a pungent odor, especially when new. This is common with electric motors.
3. If the Flat Beater hits the bowl, stop the Stand Mixer. See “Beater to Bowl Clearance,” page 14.

Keep a copy of the sales receipt showing the date of purchase. Proof of purchase will assure you of in-warranty service.

If your Stand Mixer should malfunction or fail to operate, please check the following:
– Is the Stand Mixer plugged in?
– Is the fuse in the circuit to the Stand Mixer in working order? If you have a circuit breaker box, be sure the circuit is closed.
– Turn the Stand Mixer off for 10-15 seconds, then turn it back on. If the mixer still does not start, allow it to cool for 30 minutes before turning it back on.

If the problem cannot be fixed with the steps provided in this section, then contact KitchenAid or an Authorized Service Center:

USA/Puerto Rico: 1-800-541-6390
Canada: 1-800-807-6777
Mexico: 01-800-024-17-17 (JV Distribuciones) Or 01-800-902-31-00 (Industrias Birtman)

See the KitchenAid Warranty and Service section on page 6 for additional details. Do not return the Stand Mixer to the retailer – they do not provide service.

KitchenAid Stand Mixer Warranty Information – Download [optimized]
KitchenAid Stand Mixer Warranty Information – Download

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