IKEA Forkyld User Manual

June 7, 2024
Ikea

IKEA Forkyld User Manual

IKEA Forkyld

Safety information

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.

Children and vulnerable people safety
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Children aged from 3 to 8 years are allowed to load and unload the appliance provided that they have been properly instructed.
  • This appliance may be used by persons with very extensive and complex disabilities provided that they have been properly instructed.
  • Children of less than 3 years of age should be kept away from the appliance unless continuously supervised.
  • Do not let children play with the appliance.
  • Children shall not carry out cleaning and user maintenance of the appliance without supervision.
  • Keep all packaging away from children and dispose of it appropriately.
General Safety
  • This appliance is intended to be used in household and similar applications such as:
    • Farm houses; staff kitchen areas in shops, offices and other working environments;
    • By clients in hotels, motels, bed and breakfast and other residential type environments.
  • To avoid contamination of food respect the following instructions:
    • do not open the door for long periods;
    • clean regularly surfaces that can come in contact with food and accessible drainage systems;
    •  store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
  • WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
  • WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  • WARNING: Do not damage the refrigerant circuit.
  • WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
  • Do not use water spray and steam to clean the appliance.
  • Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.
  • When the appliance is empty for long period, switch it off, defrost, clean, dry and leave the door open to prevent mould from developing within the appliance.
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons in order to avoid a hazard.

Safety instructions

Installation

Warning! Only a qualified person must install this appliance.

  • Remove all the packaging.
  • Do not install or use a damaged appliance.
  • Do not use the appliance before installing it in the built-in structure due to safety manner.
  • Follow the installation instructions supplied with the appliance.
  • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
  • Make sure the air can circulate around the appliance.
  • At first installation or after reversing the door wait at least 4 hours before connecting the appliance to the power supply. This is to allow the oil to flow back in the compressor.
  • Before carrying out any operations on the appliance (e.g. reversing the door), remove the plug from the power socket.
  • Do not install the appliance close to radiators or cookers, ovens or hobs.
  • Do not expose the appliance to the rain.
  • Do not install the appliance where there is direct sunlight.
  • Do not install this appliance in areas that are too humid or too cold.
  • When you move the appliance, lift it by the front edge to avoid scratching the floor.
  • The appliance contains a bag of desiccant. This is not a toy. This is not food. Please dispose of it immediately.

Electrical connection

Warning! Risk of fire and electric shock.

Warning! When positioning the appliance, ensure the supply cord is not trapped or damaged.

Warning! Do not use multi-plug adapters and extension cables.

  • The appliance must be earthed.
  • Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
  • Always use a correctly installed shockproof socket.
  • Make sure not to cause damage to the electrical components (e.g. mains plug, mains cable, compressor). Contact the Authorised Service Centre or an electrician to change the electrical components.
  • The mains cable must stay below the level of the mains plug.
  • Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
  • Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.

Use

Warning! Risk of injury, burns, electric shock or fire.

Flammable IconThe appliance contains flammable gas, isobutane (R600a), a natural gas with a high level of environmental compatibility. Be careful not to cause damage to the refrigerant circuit containing isobutane.

  • Do not change the specification of this appliance.
  • Do not put electrical appliances (e.g. ice cream makers) in the appliance unless they are stated applicable by the manufacturer.
  • If damage occurs to the refrigerant circuit, make sure that there are no flames and sources of ignition in the room. Ventilate the room.
  • Do not let hot items to touch the plastic parts of the appliance.
  • Do not put soft drinks in the freezer compartment. This will create pressure on the drink container.
  • Do not store flammable gas and liquid in the appliance.
  • Do not put flammable products or items that are wet with flammable products in, near or on the appliance.
  • Do not touch the compressor or the condenser. They are hot.
  • Do not remove or touch items from the freezer compartment if your hands are wet or damp.
  • Do not freeze again food that has been thawed.
  • Follow the storage instructions on the packaging of frozen food.
  • Wrap the food in any food contact material before putting it in the freezer compartment.

Internal lighting

Warning! Risk of electric shock.

  • Concerning the lamp(s) inside this product and spare part lamps sold separately: These lamps are intended to withstand extreme physical conditions in household appliances, such as temperature, vibration, humidity, or are intended to signal information about the operational status of the appliance. They are not intended to be used in other applications and are not suitable for household room illumination.

Care and cleaning

Warning! Risk of injury or damage to the appliance.

  • Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket.
  • This appliance contains hydrocarbons in the cooling unit. Only a qualified person must do the maintenance and the recharging of the unit.
  • Regularly examine the drain of the appliance and if necessary, clean it. If the drain is blocked, defrosted water collects in the bottom of the appliance.

Service

  • To repair the appliance contact the Authorised Service Centre. Use original spare parts only.
  • Please note that self-repair or nonprofessional repair can have safety consequences and might void the guarantee.

Disposal
Warning! Risk of injury or suffocation.

  • Disconnect the appliance from the mains supply.
  • Cut off the mains cable and discard it.
  • Remove the door to prevent children and pets to be closed inside of the appliance.
  • The refrigerant circuit and the insulation materials of this appliance are ozone-friendly.
  • The insulation foam contains flammable gas. Contact your municipal authority for information on how to discard the appliance correctly.
  • Do not cause damage to the part of the cooling unit that is near the heat exchanger.

Installation

Warning! Refer to Safety Topic.

Warning! Refer to installation instruction document to install your appliance.

Warning! Fix the appliance in accordance with installation instruction document to avoid a risk of instability of the appliance.

Location
To ensure best performance, install the appliance well away from sources of heat such as radiators, boilers, direct sunlight etc. Make sure that air can circulate freely around the back of the cabinet.

Positioning
This appliance should be installed in a dry, well ventilated indoor where the ambient temperature corresponds to the climate class indicated on the rating plate of the appliance:

Climate class

|

Ambient temperature

---|---

SN

|

+10°C to + 32°C

N

|

+16°C to + 32°C

ST

|

+16°C to + 38°C

T

|

+16°C to + 43°C

Some functional problems might occur for some types of models when operating outside of that range. The correct operation can only be guaranteed within the specified temperature range. If you have any doubts regarding where to install the appliance, please turn to the vendor, to our customer service or to the nearest Authorised Service Centre.

Electrical connection
Before plugging in, ensure that the voltage and frequency shown on the rating plate correspond to your domestic power supply. The appliance must be earthed. The power supply cable plug is provided with a contact for this purpose. If the domestic power supply socket is not earthed, connect the appliance to a separate earth in compliance with current regulations, consulting a qualified electrician. The manufacturer declines all responsibility if the above safety precautions are not observed.
This appliance complies with the E.E.C. Directives.

Product description

Product Overview

  •  Drawer glass cover
  •  Bottle rack
  •  Glass shelf
  •  Freezer compartment
  •  Control unit and LED light
  •  Dairy compartment with lid
  •  Door balconies
  •  Bottle balcony with holder
  •  Vegetable drawers
  •  Rating plate
  •  Least cold zone
  •  Intermediate temperature zone
  •  Coldest zone

Operation

Switching on

  1. Insert the plug into the wall socket.
  2. Turn the Temperature regulator clockwise to a medium setting.

The pilot light will light up.
If the temperature inside the appliance is too high, the Alarm light will blink. Activate the Fast Freezing function.

Switching off
To turn off the appliance, turn the Temperature regulator to the “O” position. The pilot light will switch off.

Temperature regulation
The temperature is regulated automatically. However, you can set a temperature inside the appliance yourself.
Choose the setting keeping in mind that the temperature inside the appliance depends on:

  • room temperature,
  • frequency of opening the door,
  • quantity of food stored,
  • appliance location.

A medium setting is generally the most suitable one.

To operate the appliance:

  1. Turn the temperature regulator clockwise to obtain a lower temperature inside the appliance.
  2. Turn the temperature regulator counterclockwise to obtain a higher temperature inside the appliance.

Caution! If the ambient temperature is high or the appliance is fully loaded, and the appliance is set to the lowest temperature, it may run continuously causing frost to form on the rear wall. In this case the temperature regulator must be set to a higher temperature to allow automatic defrosting and therefore reduce energy consumption.

First use

Cleaning the interior

Before using the appliance for the first time, the interior and all internal accessories should be washed with lukewarm water and some neutral soap to remove the typical smell of a brand-new product, then dried  thoroughly.
Caution! Do not use detergents, abrasive powders, chlorine or oilbased cleaners as they will damage the finish.

Daily use

Warning! Refer to Safety Topic.
Accessories

  1. Egg tray
    Egg Tray
    x 1

  2. Ice Tray
    Ice Tray
    x 1

  3. Ice Scraper
    Ice Scraper
    x 1

Temperature indicator
Temperature Indicator

This appliance is sold in France. In accordance with regulations valid in this country it must be provided with a special device (see figure) placed in the lower compartment of the fridge to indicate the coldest zone of it.

Movable shelves
Movable Shelves
The walls of the refrigerator are equipped with a series of runners so that the safety glass shelves can be positioned as desired.

Caution! Do not move the glass shelf above the vegetable drawer to ensure correct air circulation.

Bottle rack
Place the bottles (with the opening facing front) in the pre-positioned rack.

If the rack is positioned horizontally, place only closed bottles.

Bottle Rack
This bottle rack can be tilted to store unsealed bottles. To obtain this result, place front hooks of the rack one level higher than the rear hooks.

Positioning the door balconies
Positioning the door balconies Inductions
To permit storage of food packages of various sizes, the door balconies can be placed at different heights. To make these adjustments proceed as follows: gradually pull upwards the balcony until it comes free, then reposition as desired.

**Vegetable Drawers


**Fruit and vegetables should be placed in these drawers (see the picture).

Freezing fresh food
The freezer compartment is suitable for freezing fresh food and storing frozen and deep-frozen food for a long time. To freeze fresh foods it is not necessary to change the medium setting. However, for a faster freezing operation, turn the temperature regulator toward higher settings to obtain the maximum coldness.

Caution! In this condition, the refrigerator compartment temperature might drop below 0°C. If this occurs reset the temperature regulator to a warmer setting.

Storage of frozen food
When first starting-up or after a period out of use, before putting the products in the compartment let the appliance run at least 2 hours on the higher settings.

Caution! In the event of accidental defrosting, for example due to a power failure, if the power has been off for longer than the value shown in the technical characteristics chart under “rising time”, the defrosted food must be consumed quickly or cooked immediately and then re-frozen (after cooling).

Thawing
Deep-frozen or frozen food, prior to being used, can be thawed in the refrigerator compartment or at room temperature, depending on the time available for this operation.
Small pieces may even be cooked still frozen, directly from the freezer: in this case, cooking will take longer.

Ice-cube production
This appliance is equipped with one tray for the production of ice-cubes.

  1. Fill the tray with water.
  2. Put the tray in the freezer compartment

Caution! Do not use metallic instruments to remove the tray from the freezer.

Hints and tips

Normal operating sounds
The following sounds are normal during operation:

  • A faint gurgling and bubbling sound from coils sound when refrigerant is pumped.
  • A whirring and pulsating sound from the compressor when refrigerant is pumped.
  • A sudden cracking noise from inside appliance caused by thermic dilatation (a natural and not dangerous physical phenomenon).
  • A faint click noise from the temperature regulator when the compressor switches on or off.

Hints for energy saving

  • Medium temperature setting preserves fresh and frozen foods while saving energy.
  • Fresh Food Compartment (Fridge): Most efficient use of energy is ensured in the configuration with the drawers in the bottom part of the appliance and shelves evenly distributed. Position of the door bins does not affect energy consumption.
  • Do not open the door frequently or leave it open longer than absolutely necessary.

Hints for fresh food refrigeration

  • Do not store warm food or evaporating liquids in the refrigerator.
  • Cover or wrap the food, particularly if it has a strong flavour.
  • Position food so that air can circulate freely around it.

Hints for refrigeration
Useful hints:

  • Meat (all types): wrap in a suitable packaging and place it on the glass shelf above the vegetable drawer. Store meat for at most 1-2 days.
  • Cooked foods, cold dishes: cover and place on any shelf.
  • Fruit and vegetables: clean thoroughly and place in a special drawer. Bananas, potatoes, onions and garlic must not be kept in the refrigerator if not packed.
  • Butter and cheese: place in a special airtight container or wrap in an aluminium foil or a polythene bag to exclude as much air as possible.
  • Bottles: close with a cap and place on the door bottle shelf, or (if available) on the bottle rack.

Hints for freezing

  • Freeze only top quality, fresh and thoroughly cleaned food products.
  • For more efficient freezing and thawing divide food into small portions.
  • Wrap the food in aluminium foil or polythene. Make sure that the packages are airtight.
  • To avoid increase in temperature of already frozen food, do not place fresh unfrozen food directly next to it.
  • Lean foods store better and longer than fatty ones. Salt reduces the storage life of food.
  • Do not eat ice cubes, water ices or ice lollies immediately after taking them out of the freezer. Risk of frostbites.
  • It is advisable to show the freezing date on each individual pack to enable you to keep tab of the storage time.

Hints for storage of frozen food

  • Make sure that the commercially frozen food products were adequately stored by the retailer.
  • Make sure that frozen foodstuffs are transferred from the food store to the freezer in the shortest possible time.
  • Once defrosted, food deteriorates rapidly and cannot be refrozen.
  • Do not exceed the storage period indicated by the food manufacturer.
  • Do not store glass containers with liquids in the freezer compartment because they may break.

Care and cleaning

Warning! Refer to Safety
chapters.
General warnings
Caution! Unplug the appliance before carrying out any maintenance operation.

This appliance contains hydrocarbons in its cooling unit; maintenance and recharging must therefore only be carried out by authorized technicians.

The accessories and parts of the appliance are not suitable for washing in a dishwasher.

Periodic cleaning
Caution! Do not pull, move or damage any pipes and/or cables inside the appliance.
Caution! Do not damage the cooling system.

The equipment has to be cleaned regularly:

  1. Clean the inside and accessories with lukewarm water and some neutral soap.
  2. Regularly check the door seals and wipe them clean to ensure they are clean and free from debris.
  3. Rinse and dry thoroughly.
  4. If accessible, clean the condenser and the compressor at the back of the appliance with a brush.
    This will improve the performance of the appliance and save electricity consumption.

Defrosting the freezer

A certain amount of frost will always form on the freezer shelves and around the top compartment.

Defrost the freezer when the frost layer reaches a thickness of about 3-5 mm.

To remove the frost, do these steps:

  1. Switch off the appliance.
  2. Remove any stored food, wrap it in several layers of newspaper and put it in a cool place.
  3. Leave the door open.
  4. When defrosting is completed, dry the interior thoroughly and refit the plug.
  5. Switch on the appliance.
  6. Set the temperature regulator to obtain the maximum coldness and run the appliance for two or three hours using this setting.
  7. Reload the previously removed food into the compartment.
    Caution! Never use sharp metal tools to scrape off frost from the evaporator as you could damage it. Do not use a mechanical device or any artificial means to speed up the thawing process other than those recommended by the manufacturer. A temperature rise of the frozen food packs, during defrosting, may shorten their safe storage life.

Defrosting of the refrigerator
Defrosting of the refrigerator
Frost is automatically eliminated from the evaporator of the refrigerator compartment every time the motor compressor stops, during normal use. The defrost water drains out through a trough into a special container at the back of the appliance, over the motor compressor, where it evaporates.

It is important to periodically clean the defrost water drain hole in the middle of the refrigerator compartment channel to prevent the water overflowing and dripping onto the food inside.

For this purpose use the tube cleaner provided in the accessory bag.

Periods of non-operation
When the appliance is not in use for long periods, take the following precautions:

  1. Disconnect the appliance from electricity supply.
  2. Remove all food.
  3. Defrost the appliance (if necessary).
  4. Clean the appliance and all accessories.
  5. Leave the door/doors open to prevent unpleasant smells.
    Caution! If you want to keep the appliance switched on, ask somebody to check it once in a while to prevent the food inside from spoiling in case of a power failure.

Troubleshooting

Warning! Refer to Safety Topic.

What to do if…

Problem

|

Possible cause

|

Solution

---|---|---

The appliance does not operate

|

The appliance is switched off.

|

Switch on the appliance.

The appliance does not operate.

|

The mains plug is not connected to the mains socket correctly.

|

Connect the mains plug to the mains socket correctly.

The appliance does not operate.

|

There is no voltage in the mains socket.

|

Connect a different electrical appliance to the mains socket. Contact a qualified electrician.

The appliance is noisy

|

The appliance is not supported properly.

|

Check if the appliance stands stable.

The lamp does not work.

|

The lamp is in stand-by mode

|

Close and open the door.

The lamp does not work.

|

The lamp is defective.

|

Refer to “Replacing the lamp”.

The compressor operates continually.

|

Temperature is set incorrectly.

|

Refer to “Operation”.

The compressor operates continually.

|

Many food products were inserted at the same time.

|

Wait a few hours and then check the temperature again.

The compressor operates continually

|

The room temperature is too high.

|

Refer to climate class chart on the rating plate.

The compressor operates continually.

|

Food products placed in the appliance were too warm.

|

Allow food products to cool to room temperature before storing.

There is too much frost and ice.

|

The door is not closed correctly or the gasket is deformed/dirty.

|

Refer to “Closing the door”.

There is too much frost and ice.

|

The water drainage plug is not correctly positioned.

|

Position the water drainage plug in the correct way.

There is too much frost and ice.

|

Food products are not wrapped properly.

|

Wrap the food products better.

There is too much frost and ice.

|

Temperature is set incorrectly.

|

Refer to “Operation”.

Water flows on the rear plate of the refrigerator.

|

During the automatic defrosting process, frost melts on the rear plate.

|

This is correct.

Water flows inside the refrigerator

|

The water outlet is clogged.

|

Clean the water outlet.

Water flows inside the refrigerator.

|

Food products prevent water from flowing into the water collector.

|

Make sure that food products do not touch the rear plate.

The temperature in the appliance is too low/too high.

|

The temperature regulator is not set correctly.

|

Set a higher/lower temperature.

The temperature in the appliance is too low/too high.

|

The door is not closed correctly.

|

Refer to “Closing the door”.

The temperature in the appliance is too low/too high.

|

The food products temperature is too high.

|

Let the food products temperature decrease to room temperature before storage.

The temperature in the appliance is too low/too high.

|

Many food products were inserted at the same time.

|

Insert less food products at the same time.

The temperature in the appliance is too low/too high.

|

The thickness of the frost is greater than 4-5 mm.

|

Defrost the appliance

The temperature in the appliance is too low/too high.

|

The door has been opened too often.

|

Open the door only if necessary.

Door does not open easily.

|

You attempted to re-open the door immediately after closing.

|

Wait a few seconds between closing and re-opening of the door.

If your appliance is still not working properly after making the above checks, contact the Authorised Service Centre. You can find the list at the end of this manual.

Replacing the lamp
The appliance is equipped with a longlife LED interior light.
Caution! Disconnect the plug from the mains socket.

  1. At the same time, with the fingers expand up and down the transparent cover and unhook it in the direction of the arrows.

  2. Replace the lamp with one of the same power and shape specifically designed for household appliances.
    (The maximum power is shown on the light bulb cover.)
    No incandescent bulbs are allowed.

  3. Reassemble the lamp cover.

  4. Connect the plug to the mains socket.

  5. Open the door.
    Make sure that the light comes on.

Closing the door

  1. Clean the door gaskets.

  2. If necessary, adjust the door. Refer to the assembly instructions.
    Replacing the lamp

  3. If necessary, replace the defective door gaskets. Contact the Authorised Service Centre.

Technical data

Product category

Product Type

|

Refrigerator

Installation Type

|

Built-in only

Product dimensions

Height

|

1218 mm

Width

|

540 mm

Depth

|

549 mm

Net Volume

Fridge

|

173 Litre

Freezer

|

14 Litre

Defrost System

Fridge

|

auto

Freezer

|

manual

Start Rating

|

Rising time

|

12 hour

Freezing Capacity

|

2 kg/24h

Energy consumption

|

0,477 kWh/24h

Noise level

|

35 dB (A)

Energy class

|

A++

The technical information (including the serial number) is situated in the rating plate on the  internal left side of the appliance and in the energy label.
Technical data Inductions

Environmental concerns

Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of appliances marked with the symbol   with the household waste. Return the product to your local recycling facility or contact your municipal office.

IKEA guarantee

How long is the IKEA guarantee valid?
This guarantee is valid for 5 years from the original date of purchase of your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance.

Who will execute the service?
IKEA service provider will provide the service through its own service operations or authorized service partner network.

What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and the respective local regulations are applicable. Replaced parts
become the property of IKEA.

What will IKEA do to correct the problem?
IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.

What is not covered under this guarantee?

  • Normal wear and tear.
  • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
  • Consumable parts including batteries and lamps.
  • Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences.
  • Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.
  • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.
  • Cases where no fault could be found during a technician’s visit.
  • Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
  • Repairs caused by installation which is faulty or not according to specification.
  • The use of the appliance in a nondomestic environment i.e. professional use.
  • Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee.
  • Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.

This restriction do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.

How country law applies
The IKEA guarantee gives you specific legal rights, which covers or exceed local demands. However these conditions do not limit in any way consumer rights described in the local legislation.

Area of validity
For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance
with:

  • The technical specifications of the country in which the guarantee claim is made;
  • The Assembly Instructions and User Manual Safety Information;

The dedicated After Sales Service for IKEA appliances:
Please do not hesitate to contact IKEA After Sales Service to:

  1. Make a service request under this guarantee;
  2. Ask for clarification on installation of the IKEA appliance in the dedicated IKEA kitchen furniture. The service won’t provide clarifications related to:
    • the overall IKEA kitchen installation;
    • connections to electricity (if machine comes without plug and cable), to water and to gas since they have to be executed by an authorized service engineer.
  3. Ask for clarification on user manual contents and specifications of the IKEA appliance.

To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual section of this booklet before contacting us.
How to reach us if you need our service
Man Calling To IKEA
Please refer to the last page of this manual for the full list of IKEA appointed contacts and relative national phone numbers.

**** In order to provide you with a quicker service, we recommend that you use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance you need an assistance for. Before calling us, assure that you have to hand the IKEA article number (8 digit code) and the Serial Number (8 digit code that can be found on the rating plate) for the appliance of which you need our assistance.

SAVE THE SALES RECEIPT! It is your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased.

Do you need extra help?
For any additional questions not related to After Sales of your appliances, please contact our nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us.

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