Hometech Humidifier HM-AH004 User Manual

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USER GUIDE

Model: HM-AH004
Homech Ultrasonic
Cool Mist Humidifier

STATEMENT

Thank you for purchasing a Homech product that has been tested to meet our stringent quality standards. This product is covered with Homech product and labor warranty for 12 months from the date of its original purchase.

Please email us with your order ID and problem or issue via support@homech.net, we will respond within 24 hours.

Please read the User Guide thoroughly. Clean and maintain the product as instructed. If any abnormalities occur, please refer to the Troubleshooting Guide first.

This warranty is void if the defect is caused by accidental damage, misuse, abuse, neglect, improper repair or alteration by unauthorized persons, or a failure to follow operating instructions provided with the product. This warranty does not apply to normal wear and tear or commercial use.

In no event shall liability exceed the purchase price paid by the purchaser of the product. Under no circumstances shall there be liability for any loss – direct, indirect or incidental – or consequential damage arising out of, or in connection with the use of the product.

SAFETY INSTRUCTIONS

The humidifier was made with safe and environmental protection materials, it has been certified and complied with the requirement of sale regions’ related regulations or laws.
IMPORTANT: Please read and save this SAFETY INSTRUCTIONS before using the device. Basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons or damage to the product.

BEFORE USING THE HUMIDIFIER

1. Please extend the cord and check any signs of damage. Do not use the humidifier if the cord has been damaged.
2. DO NOT place this humidifier in wet environments.

Please always keep the humidifier out of reach of patients & children & pet.

1. Please always place the unit on a smooth, flat, lint-free, non-metallic, waterproof and level surface and keep it away from direct sunlight.
2. Always place the unit 2 feet (60 cm) above the floor, 12 inches (30 cm) away from the wall, other appliances or wooden furniture.
   DO NOT place the humidifier near naked flames and heat sources, such as stove tops, ovens, radiators or computers.

**WHEN USING THE HUMIDIFIER

**

1. DO NOT plug the unit with wet hands.
2. DO NOT use your hand or any other object to cover the nozzle while the unit is on to avoid damaging the product or causing injury.

1. DO NOT move or tilt the humidifier while it is in operation.
2. DO NOT clean the unit while it is connected to a power source or while it is on.
   The most comfortable environmental humidity is between 40%-60%. Please adjust the mist as needed.

AFTER USING THE HUMIDIFIER

1. Always disconnect from a power source by pulling the plug when not in use.
2. Humidifier requires regular cleaning. Please refer to, and follow the Cleaning and Maintenance instructions.

1. DO NOT clean the humidifier right after turning it off if the humidifier has been working for a long time. Allow the humidifier to completely cool down before cleaning.
2. DO NOT attempt to repair or adjust any electrical or mechanical functions on this humidifier. Doing so will void your warranty.

PACKAGE CONTENTS

• 1 x Homech Humidifier (Model: HM-AH004)
• 1 x Cleaning Brush
• 1 x Dustproof Sponge
• 1 x Thank You Card
• 1 x User Guide

SPECIFICATIONS

Model

|

HM-AH004

---|---
Operating Voltage| US/CA: 100-120V~ 50 / 60Hz
Power| Max: 18W
Water Tank Capacity| 2.5L / 0.67Gal
Mist Output| Min: 80ml/h Max: 180ml/h
Working Time on a Full Tank| 12~30h
Recommended Room Size| 10-25 m2/107-270 ft2
Noise| <28dB
Dimensions| 250 x 210 x 155 mm / 9.8 x 8.3 x 6.1 in
Net Weight| 1000g / 35.3oz

PRODUCT DIAGRAM

1. Nozzle
2. Water Tank
3. Base
4. Timer Indicators
5. Control Buttons
6. Control Knob
7. Air Inlet
8. Power Cord
9. Night Light
10. Tank Cap
11. Water Inlet
12. Air Outlet
13. Atomizer
14. Water Floater
15. Water Reservoir

OPERATIONS AND FUNCTIONS

Add water

1. Remove the water tank from the base and turn the tank upside down.
2. Unscrew the tank cap.
3. Fill the tank with filtered or purified cold water.
4. Attach the tank cap.
5. Place the tank back onto the base. Please make sure that the tank is properly and securely aligned so that water can go from the tank to the reservoir.

1. If tap water is too hard, it is recommended to use filtered or distilled water to avoid white dust. DO NOT use hot water.
2. DO NOT add water into the base or through nozzle.
3. DO NOT move the humidifier while the water tank is full of water to avoid leakage or base overfilling.

Add Essential Oil (Optional)

Add several drops of essential oil to the water reservoir.

Wide Opening for Easy Filling & Cleaning

Power On / Off & Mist Adjustment

• Connect the humidifier to a power source, the unit is ready for use now.
• Rotate the control knob clockwise to the ON position. The ON indicator will light up white, indicating the humidifier has been turned on to a minimum mist level.
• Keep rotating the control knob clockwise to adjust the mist level (Min->Max).
• Rotate the control knob counterclockwise to the OFF position to turn off the humidifier (mist off & indicator off). The fan will continue working for 5 seconds to dry the mist tube.
• When there is not enough water inside the water reservoir, the ON indicator will light up red. The humidifier will stop misting and Low Water Protection will be activated.
• When the unit is off (mist off), Timer Setting & Sleep Mode features are not available.
  The most comfortable environmental humidity is between 40%-60%. Please adjust the mist as needed.

Night Light Control

• Press the Night Light Button to turn on / off the night light (default: medium brightness).
• Press and hold the button for 1.5 seconds to adjust the light brightness, release at the desired level. Press and hold it again to adjust the brightness to the opposite direction.
• If power is not disconnected, the unit will remember your last set brightness once you turn it on again.
• The night light is separately controlled. You can turn on/off the night light when the unit and mist is off.

Timer Setting

• When the mist is on, press the Timer Button to cycle through 1H -> 2 H -> 4 H -> 8 H -> OFF. The corresponding indicator will light up.
• When time is up, the unit will automatically turn off.
• To cancel Timer setting, keep pressing the Timer button until the timer indicator is off.

Sleep Mode

• When the mist is on, press the Sleep Button once to turn on the Sleep mode. All the indicators and the night light (if turned on) will turn off.
• Mist adjustment and timer setting remain functional under Sleep Mode. When timer is set, the corresponding timer indicator will light up and then turn off.
• You can turn on/off the night light manually under Sleep Mode.
• When there is not enough water inside the water reservoir under Sleep Mode, the humidifier will stop misting automatically (ON indicator lighting up red & Timer Setting off).
• Press it again to exit Sleep Mode.

Low Water Protection

• When there is not enough water inside the water reservoir, the humidifier will stop misting and Low Water Protection will be activated (ON indicator lighting up red & Timer Setting off). It is designed for safety to prevent the humidifier from possibly overheating and damaging the atomizer.
• Fill the tank with filtered or purified cold water, and place the tank back onto the base.
  When enough water is detected, the red ON indicator will turn white and the unit will start misting again if power is not disconnected.

CLEANING AND MAINTENANCE Caution

1. DO NOT submerge the base in water.
2. Make sure water does not enter the base through the air outlet, air inlet, or the control buttons and LED display.
3. DO NOT wash any part of this humidifier in dish washer which will damage the humidifier and void the warranty.

**Daily Maintenace

**

Turn off the humidifier, unplug it from the power source. Drain water from the tank, reservoir and base.

Weekly Maintenance

1. To properly clean your humidifier, we recommend you to remove scale and disinfect the humidifier separately.
2. DO NOT mix vinegar and bleach solutions together. Do not use more than 1 tsp. of bleach per gallon of water to avoid damaging your humidifier.
3. Please make sure the rubber ring & rubber cap & spring on the tank cap is installed properly after cleaning to avoid water leakage. For more detailed information, please refer to the Troubleshooting Guide.

Scale Removal Instructions

1. Turn off and unplug the humidifier. Remove the nozzle.
2. Remove the water tank from the base. Drain water from the water tank and base.
3. Fill the water tank half full. Add in 1 teaspoon of undiluted distilled white vinegar. Attach the tank cap and shake for 15 seconds.
4. Place the tank onto the base. The vinegar solution will enter the water reservoir to loosen mineral buildup (scale) on the atomizer, water floater and the bottom of the water tank. Set still for 15-20 minutes.
5. Uncap the tank cap and drain the solution. Wipe the atomizer and floater with a soft cloth to remove loosened mineral deposits.
6. Rinse both the water reservoir and water tank until the smell of vinegar (for scale removal) or bleach solution (for disinfecting, see below) is gone.

Disinfecting Instructions

Disinfecting the humidifier removes any remaining bacteria or mold after cleaning both the water tank and water reservoir. It is recommended to disinfect your humidifier at least once a week with regular use as well as before and after storing for long periods of time.

1. Clean the water tank and water reservoir as instructed in the previous section.
2. Fill the water tank half full. Add in ½ tsp of bleach. Place the tank cap back on.
3. Swish the solution around in tank. Place the tank on the base. The bleach solution will enter and disinfect the water reservoir as well as the other components. Set still for 15-20 minutes.
4. Pour out the solution. Wipe the atomizer and floater with a soft cloth to remove loosened mineral deposits.
5. Rinse both the water reservoir and water tank under cold water. Allow all parts to air dry before reassembli

Clean the Dustproof Sponge

Clean the dustproof sponge (at the back of base) with water or detergent once a month. Put it back in place after cleaning.

End-Of-Season Care and Storage

1. Follow the cleaning instructions when the humidifier will not be used for at least one week, or at the end of the season. Remove any accessories used with the humidifier and allow the humidifier and accessories to dry completely before storing.
2. DO NOT store with water inside the base, water reservoir, or tank.
3. Pack the unit safely and store in a cool, dry location.

TROUBLESHOOTING GUIDE

1. If the information listed in the troubleshooting guide can’t solve your problem, please email us at support@homech.net.
2. Failure to keep this unit clean from mineral deposits may affect operation of this unit. 3. Customer failure to follow these instructions may void the warranty.

Problem

| Possible Cause|

Solution

---|---|---
ON indicator does not light up| Unit not plugged in| Ensure unit is properly plugged in
No power from power outlet| Try another power outlet
ON indicator stays red| No water in the water reservoir| Ensure the spring is secured properly to the tank allowing water to pass through to the base
Water floater stuck| Adjust the __water floater to a horizontal position and make sure it can rise up with water
ON indicator will light up, but no mist or little mist is produced| Not enough water inside the tank| Refill and reinstall the water tank
---|---|---
Mist level is set too low| Adjust to maximum mist
Preset humidity is set too low| Check if current humidity is higher than preset humidity, reset humidity to a higher level
The base might be overfilled| Remove the tank, empty the base & replace the filled tank on the empty base
Mineral buildup on atomizer| Feel if air comes out from the nozzle, if yes, then clean water scale on the atomizer as instructed
Tank leakage| Tank may be damaged| Check for possible cracks in the tank, replace if necessary
Tank cap is not tightened securely| Tighten the tank cap
 Rubber ring was not installed on tank cap| Check the tank cap for rubber ring, rubber cap and spring, contact us if any is missing
Spring stuck| Ensure the spring is secured properly to the tank allowing water to pass through to the base
Mist height is low, damping surrounding desk or floor. Condensation forms around humidifier or on windows and walls| Mist level is set too high for the room size| 1. Check if the room is too humid, adjust to lower mist, 40%-60% works best
2. Open door and windows, or change to a larger room
Air inlet is blocked| Humidifier should be placed on a hard flat surface, 2 feet above the floor, 12 inches away from the wall. Point Mist Outlet away from wall or window
Low indoor temperature leads to liquefaction| Raise the room temperature to 25°C/77°F
Poor humidification| Mist level is set too low for the room size| 1-1. Adjust to maximum mist
1-2. Close door or windows to reduce air ventilation, or change to a smaller room
---|---|---
Air inlet is blocked| Humidifier should be placed on a hard flat surface, 2 feet above the floor, 12 inches away from the wall
Low indoor temperature leads to liquefaction| Raise the room temperature to 25°C/77°F
White Dust Appears / Black coating in the base flakes off| Tap water may contain too much minerals| Replace with filtered or distilled water or use with a Homech Demineralization Cartridge
Strange Odor| Unit needs to be cleaned| Clean the humidifier as instructed
Leave the empty water tank open in a cool place for 12 hours without the water tank cap attached
Strange water noise| Water is going down to the water reservoir| This is normal while it is working
Humidifier is getting too hot| Unit works for too long| Power off and place in a well-ventilated place for 10 minutes

WARRANTY

This product is covered with Homech product and labor warranty for 12 months from the date of its original purchase. You will be given a warranty extension of 18 months if the product is registered on our website (www.homech.net).

Any defective part will be, at the discretion of SUNVALLEYTEK INTERNATIONAL INC. , repaired or replaced at no charge if the appliance has not been tampered with and has been used according to these printed directions.

If any problems occur, please contact Homech support (support@homech.net) immediately to launch a warranty claim. Specify model number and your Amazon order number. Our Consumer Service Representative will respond within 1 business day, advise you how to correct the problem yourself, or instruct you on how to return the defective unit back to us for repair or replacement.

We can only provide after-sales service for products that are sold by Homech or Homech authorized retailers and distributors. If you have purchased your unit from a different place, please contact your seller for return and warranty issues.

CONTACT/HOMECH CUSTOMER CARE

PLEASE CONTACT US BEFORE RETURNING THIS PRODUCT TO THE STORE. EMAIL HOMECH
CUSTOMER CARE FOR PROBLEMS AND QUESTIONS. WE WILL RESPOND WITHIN 1 BUSINESS DAY.

E-mail: support@homech.net
Website: www.homech.net

FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

WEEE Compliance
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Homech
www.homech.net

NORTH AMERICA
E-mail: support@homech.net (US) support.ca@homech.net (CA)

MANUFACTURER
Manufacturer: Shenzhen NearbyExpress Technology Development Co.,Ltd.
Address: Floor 7, Building E, Galaxy World Phase II, Shenzhen, China

Made in China

CAN ICES-3 (B)/NMB-3 (B)
HM-AH004_V1.3_EN

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