SILVER STONE Power Supply User Manual
- June 7, 2024
- SILVER STONE
Table of Contents
SILVER STONE Power Supply User Manual
Power supply installation
(For new system assembly)
(For replacement)
Power supply usage notes and caution
- The power supply includes dangerous high voltage; please do not open the power supply in any condition. Once the power supply enclosure is opened, it will no longer be covered under warranty.
- Please use power supply in safe and dry surroundings.
- Please do not obstruct, insert, or put anything into power supply’s vents and any other openings
- The AC cable included with the power supply has been stringently examined by the factory for defects and quality so please use only the AC cable supplied with your power supply. AC power cable manufactured by a third party may produce incompatible results and possibly cause damage to your system or power supply.
- This product is designed for indoor use only.
Troubleshooting
If your power supply is not operating properly, please refer to the following steps:
- Please make sure the voltage switch is in the correct mode for use in your location (115V or 230V). (For power supplies without PFC function only)
- Please ensure AC power cable is connect to the power supply.
- Please make sure power supply’s “1/0” is switched to “I” mode.
- Please double check to see if 1111 motherboard, video card(s), hard drives, and devices’ cables are connected correctly
- Please turn off the power supply by switching the “1/0” to “O” mode. Wait for approximately 5 minutes for the power supply to reset its protection mechanisms, then switch on “I” mode and reboot the system.
Caution : The power supply includes dangerous high voltage; please do not open the power supply under any circumstances. Once the power supply enclosure is opened, it will no longer be covered under warranty
Power supply connectors
EPS 24-pin motherboard power connector
Support the latest ATX/BTX PC motherboard
Support EEB/CEB server/workstation motherboard
ATX 20-pin motherboard power connector
Support ATX PC motherboard
EPS 8-pin CPU +12V power connector
Support Dual CPU server/ workstation
Support latest single CPU system
ATX 4-pin CPU +12V power connector
Support latest single CPU system.
PCI-E 6-pin power connector
Support high-end PCI-Express video card, some high-end video cards may require
two PCI-E 6 pin connectors.
PCI-E 8 pin power connector
Support high-end PCI-Express video card, some high-end video cards may require
another PCI-E 6-pin connector in addition to PCI-E Spin connector.
SATA hard disk power connector
Support latest SATA hard drives and devices
Standard 4-pin peripheral power connector
Support IDE/SCSI hard drives, optical drives, fans, etc.
Small 4-pin floppy power connector
Support standard floppy drives or compatible devices
Converting wire
EPS 8-pin connector to convert into ATX 4-pin connector
Caution:
- Please turn off your system and switch to “O” mode on the power supply before attaching or detaching power connectors.
- All power connectors are keyed to prevent incorrect connections. If you cannot connect them easily, please double check to ensure the connector’s direction and type before attempting to connect again. Do not attach the connector by force; incorrect connection will damage power supply or devices in your system.
- The converting wire (picture 5.10) can only be attached with EPS 8-pin connector to convert into ATX 4-pin connecter. Incorrect connection will damage power supply or devices in your system.
The connectors shown above may differ depending on the model of your power supply
Warranty Information
Warranty terms & conditions
-
Product component defects or damages resulted from defective production is covered under warranty. Defects or damages with the following conditions will be fixed or replaced under SilverStone Technology’s jurisdiction.
a)Usage in accordance with instructions provided in this manual, with no misuse, overuse, or other inappropriate actions.
b)Damage not caused by natural disaster (thunder, fire, earthquake, flood, salt, wind, insect, animals, etc…)
c)Product is not disassembled, modified, or fixed. Components not disassembled or replaced.
d)Warranty mark/stickers are not removed or broken.
Loss or damages resulted from conditions other than ones listed above are not covered under warranty. -
Under warranty, SilverStone Technology’s maximum liability is limited to the current market value for the product (depreciated value, excluding shipping, handling, and other fees). SilverStone Technology is not responsible for other damages or loss associated with the use of product.
-
Under warranty, SilverStone Technology is obligated to repair or replace its defective products. Under no circumstances will SilverStone Technology be liable for damages in connection with the sale, purchase, or use including but not limited to loss of data, loss of business, loss of profits, loss of use of the product or incidental or consequential damage whether or not foreseeable and whether or not based on breach of warranty, contract or negligence, even if SilverStone Technology has been advised of the possibility of such damages.
-
Warranty covers only the original purchaser through authorized SilverStone distributors and resellers and is not transferable to a second hand purchaser
-
You must provide sales receipt or invoice with clear indication of purchase date to determine warranty eligibility.
-
If a problem develops during the warranty period, please contact your retailer/reseller/SilverStone authorized distributors or SilverStone http://www.silverstonetek.com
Please note that: (i) You must provide proof of original purchase of the product by a dated itemized receipt; (ii) You shall bear the cost of shipping (or otherwise transporting) the product to SilverStone authorized distributors. SilverStone authorized distributors will bear the cost of shipping (or otherwise transporting) the product back to you after completing the warranty service; (iii) Before you send the product, you must be issued a Return Merchandise Authorization (“RMA”) number from SilverStone. Updated warranty information will be posted on SilverStone’s official website. Please visit http://www.silverstonetek.com for the latest updates.
Addit ional info & contacts
For North America
(usasupport@silverstonetek.com)
SilverStone Technology in North America may repair or replace defective
product with refurbished product that is not new but has been functionally
tested. Replacement product will be warranted for remainder of the warranty
period or thirty days, whichever is longer. All power supplies should be sent
back to the place of purchase if it is within 30 days of purchase, after 30
days, customers need to initiate RMA procedure with SilverStone Technology in
USA by first downloading the “USA RMA form for end-users” form from the below
link and follow its instructions.
For Australia only
(support@silverstonetek.com)
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Please refer to above “Warranty terms & conditions” for further warranty
details.
For Europe
(support.eu@silverstonetek.de)
For all other regions
(support@silverstonetek.com)
Warranty length
For North America and Australia
All SilverStone retail PSU have from the date of purchase, 3 years limited
warranty (some PSU carry a 1 or 5 year warranty)
For further information please visit: http://www.silverstonetek.com
For Europe
All SilverStone retail PSU have from the date of purchase, 3 years limited
warranty (some PSU carry a 2 or 5 year warranty)
For further information please visit: http://www.silverstonetek.com
For all other regions
Please contact your local SilverStone authorized dealer or distributors for
more information.
Note
SilverStone reserve the right to alter the above warranty information. Please
visit http://www.silverstonetek.com for the latest update of the warranty
information