CRAFTSMAN Chain Drive Smart Garage Door Opener Kit Owner’s Manual
- June 7, 2024
- Craftsman
Table of Contents
- INTRODUCTION
- ASSEMBLY
- INSTALLATION
- DETERMINE THE HEADER BRACKET LOCATION
- INSTALL THE HEADER BRACKET
- ATTACH THE RAIL TO THE HEADER BRACKET
- POSITION THE OPENER
- HANG THE OPENER
- INSTALL THE LIGHTS
- ATTACH THE EMERGENCY RELEASE ROPE AND HANDLE
- FASTEN THE DOOR BRACKET
- CONNECT DOOR ARM TO TROLLEY
- ATTACH THE WARNING LABELS
- INSTALL THE DOOR CONTROL
- INSTALL THE SAFETY REVERSAL SYSTEM
- ELECTRICAL REQUIREMENTS
- ALIGNING THE SAFETY REVERSING SENSORS
- ADJUSTMENT
- myQ® SMARTPHONE CONTROL
- OPERATION
- TROUBLESHOOTING
- REPAIR PARTS
- ACCESSORIES
- WARRANTY
- AUTOMATIC GARAGE DOOR OPENER SAFETY & MAINTENANCE GUIDE
- GARAGE DOOR OPENERS ARE NOT TOYS
- ROUTINE MAINTENANCE CAN PREVENT TRAGEDIES
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
CRAFTSMAN Chain Drive Smart Garage Door Opener Kit
INTRODUCTION
SAFETY SYMBOL REVIEW AND SIGNAL WORD REVIEW
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully
WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
UNATTENDED OPERATION
The Timer-to-Close (TTC) feature and myQ® are examples of unattended close and are to be used ONLY with sectional doors. Any device or feature that allows the door to close without being in the line of sight of the door is considered unattended close. The Timer-to-Close (TTC) feature and any myQ® devices are to be used ONLY with sectional doors.
PREPARING YOUR GARAGE DOOR
Before you begin:
- Disable locks and remove any ropes connected to the garage door.
- Lift the door halfway up. Release the door. If balanced, it should stay in place, supported entirely by its springs.
- Raise and lower the door to check for binding or sticking. If your door binds, sticks, or is out of balance, call a trained door systems technician.
- Check the seal on the bottom of the door. Any gap between the floor and the bottom of the door must not exceed 1/4″ (6 mm). Otherwise, the safety reversal system may not work properly.
- The opener should be installed above the center of the door. If there is a torsion spring or center bearing plate in the way of the header bracket, it may be installed within 4 feet (1.2 m) to the left or right of the door center. See page 13.
To prevent possible SERIOUS INJURY or DEATH:
- ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may NOT reverse when required.
- NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, ALL of which are under EXTREME tension.
- Disable ALL locks and remove ALL ropes connected to garage door BEFORE installation and operating garage door opener to avoid entanglement.
- DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.
To prevent damage to garage door and opener:
- ALWAYS disable locks BEFORE installing and operating the opener.
- ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage.
TEST THE WI-FI® SIGNAL STRENGTH IN YOUR GARAGE
Monitor and control your garage door from anywhere using the myQ® App. You will need a router with Wi-Fi and a smartphone or other mobile device. Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi signal strength.
Check Signal Strength. If you see:
|
Wi-Fi signal is strong.
You’re all set!
Install your new garage door opener.
| Wi-Fi signal is weak.
The garage door opener will likely connect to your Wi-Fi network. If not, try
one of the options below.
| No Wi-Fi signals.
Try one of the following:
- Move your router closer to the garage door opener to minimize interference from walls and other objects
- Buy a Wi-Fi range extender
Visitsupport.chamberlaingroup.com for more details
See myQ® App Control (Down Below) to connect your garage door opener to your Wi-Fi network. Do NOT connect prior to installation.
Wi-Fi® is a registered trademark of Wi-Fi Alliance
TOOLS NEEDED
During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.
PLANNING
Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener. Depending on your requirements, there are several installation steps which may call for materials or hardware not included in the carton.
- Installation Step 1 – Look at the wall or ceiling above the garage door. The header bracket must be securely fastened to structural supports.
- Installation Step 5 – Do you have a finished ceiling in your garage? If so, a support bracket and additional fastening hardware may be required.
- Installation Step 12 – Depending upon garage construction, extension brackets or wood blocks may be needed to install sensors.
- Installation Step 12 – Alternate floor mounting of the safety reversing sensor will require hardware not provided.
- Do you have an access door in addition to the garage door? If not, an emergency key release is required.
- Look at the garage door where it meets the floor. Any gap between the floor and the bottom of the door must not exceed 1/4″ (6 mm).
Otherwise, the safety reversal system may not work properly. See Adjustment Step 2. Floor or door should be repaired
SECTIONAL DOOR INSTALLATION
- Do you have a steel, aluminum, fiberglass or glass panel door? If so, horizontal and vertical reinforcement is required (Installation Step 8).
- The opener should be installed above the center of the door. If there is a torsion spring or center bearing plate in the way of the header bracket, it may be installed within 4 feet (1.22 m) to the left or right of the door center. See Installation Steps 1 and 8.
- If your door is more than 7 feet (2.13 m) high, see rail extension kits listed on Accessories page.
ONE-PIECE DOOR INSTALLATIONS
- Generally, a one-piece door does not require reinforcement. If your door is lightweight, refer to the information relating to sectional doors in Installation Step 8.
- Depending on your door’s construction, you may need additional mounting hardware for the door bracket (Installation Step 8).
Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
- The gap between the bottom of the garage door and the floor MUST NOT exceed 1/4″ (6 mm). Otherwise, the safety reversal system may NOT work properly.
- The floor or the garage door MUST be repaired to eliminate the gap.
CARTON INVENTORY
Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories will depend on the model purchased. If anything is missing, carefully check the packing material.
Hardware for assembly and installation is shown on the next page. Save the carton and packing material until installation and adjustment is complete.
HARDWARE INVENTORY
Separate all hardware and group as shown below for the assembly and installation procedures.
ASSEMBLY
ASSEMBLE THE RAIL AND INSTALL THE TROLLEY
To avoid installation difficulties, do not run the garage door opener until instructed to do so.
To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the rail.
The front rail has a cut out “window” at the door end. The front rail has a rail tab. This tab MUST be on the top of the rail when assembled.
- Remove the straight door arm and hanging bracket packaged inside the front rail and set aside for Installation Step 5 and 9. NOTE: To prevent INJURY while unpacking the rail carefully remove the straight door arm stored within the rail section.
- Align the rail sections on a flat surface as shown and slide the tapered ends into the larger ones. Tabs along the side will lock into place
- Place the motor unit on packing material to protect the cover, and rest the back end of the rail on top. For convenience, put a support under the front end of the rail.
- As a temporary stop, insert a screwdriver into the hole 10″ (25 cm) from the front end of the rail, as shown.
- Check to be sure there are 4 plastic wear pads inside the inner trolley. If they became loose during shipping, check all packing material. Snap them back into position as shown.
- Slide the trolley assembly along the rail from the back end to the screwdriver.
- Slide the rail onto the “U” bracket, until it reaches all the stops on the top and sides of the “U” bracket.
FASTEN THE RAIL TO THE MOTOR UNIT
-
Insert a 1/4″-20 x 2-1/2″ bolt into the cover protection bolt hole on the back end of the rail as shown. Tighten securely with a 1/4″-20 lock nut.
DO NOT overtighten. -
Remove the bolt and lock nut from the top of the motor unit.
-
Use the carton to support the front end of the rail.
-
Place the “U” bracket, flat side down onto the motor unit and align the bracket holes with the bolt holes.
-
Fasten the “U” bracket with the previously removed bolt and lock nut; DO NOT use any power tools. The use of power tools may permanently damage the garage door opener.
-
Attach chain spreader to the motor unit with two screws.
To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener.
INSTALL THE IDLER PULLEY
-
Lay the chain/cable beside the rail, as shown. Grasp the end of the cable
and pass approximately 12″ (30 cm) of cable through the window. Allow it
to hang until Assembly Step 4. -
Remove the tape from the idler pulley. The inside center should be pregreased. If dry, regrease to ensure proper operation.
-
Place the idler pulley into the window as shown.
-
Insert the idler bolt from the top through the rail and pulley. Tighten with a 3/8″ lock washer and nut underneath the rail until the lock washer is compressed.
-
Rotate the pulley to be sure it spins freely.
-
Locate the rail tab. The rail tab is near the idler pulley on the front rail section. Use a flat head screwdriver and lift the rail tab until the tab is vertical (90º).
INSTALL THE CHAIN/CABLE
-
Pull the cable around the idler pulley and toward the trolley.
-
Connect the cable to the retaining slot on the trolley, as shown. ( Figure 1 )
a. From below, push pins of master link bar up through cable link and trolley slot.
b. Push master link cap over pins and past pin notches.
c. Slide clip-on spring over cap and onto pin notches until both pins are securely locked in place. -
With the trolley against the screwdriver, dispense the remainder of the cable/chain along the rail toward the motor unit around the sprocket and continuing to the trolley assembly. The sprocket teeth must engage the chain. ( Figure 2 )
-
Check to make sure the chain is not twisted, then connect it to the threaded shaft with the remaining master link.
-
Thread the inner nut and lock washer onto the trolley threaded shaft.
-
Insert the trolley threaded shaft through the hole in the trolley. Be sure the chain is not twisted. ( Figure 3 )
-
Loosely thread the outer nut onto the trolley threaded shaft.
-
Remove the screwdriver.
To avoid possible SERIOUS INJURY to finger from moving garage door opener:
- ALWAYS keep hand clear of sprocket while operating opener.
- Securely attach sprocket cover BEFORE operating.
TIGHTEN THE CHAIN
-
Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley.
-
To tighten the chain, turn the outer nut in the direction shown ( Figure 1 ).
-
When the chain is approximately 1/4″ (6 mm) above the base of the rail at it’s midpoint, re-tighten the inner nut to secure the adjustment ( Figure 2 ).
Sprocket noise can result if chain is too loose. When installation is complete, you may notice some chain droop with the door closed. This is normal. If the chain returns to the position shown in Figure 2 when the door is open, do not re-adjust the chain.
NOTES:
- During future maintenance, ALWAYS pull the emergency release handle to disconnect the trolley before adjusting the chain.
- You may notice loosening of chain after Adjustment Step 2 (Test the Safety Reversal System). Check for proper tension and readjust chain if necessary. Then repeat Adjustment Step 2.
You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.
INSTALLATION
DETERMINE THE HEADER BRACKET LOCATION
To prevent possible SERIOUS INJURY or DEATH:
- Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over drywall.
- Concrete anchors MUST be used if mounting header bracket or 2×4 into masonry.
- NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, ALL of which are under EXTREME tension.
- ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might NOT reverse when required.
Installation procedures vary according to garage door types. Follow the instructions which apply to your door.
- Close the door and mark the inside vertical centerline of the garage door.
- Extend the line onto the header wall above the door. You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 14) when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2″ (1 cm). If you need to install the header bracket on a 2×4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2×4 to structural supports as shown here and on page 14.
- Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall above the high point:
- 2″ (5 cm) above the high point for sectional door and one-piece door with track.
- 8″ (20 cm) above the high point for one-piece door without track.
This height will provide travel clearance for the top edge of the door.
NOTE: If the total number of inches exceeds the height available in your garage, use the maximum height possible, or refer to page 14 for ceiling installation.
INSTALL THE HEADER BRACKET
You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
- Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).
- Mark the vertical set of bracket holes. Drill 3/16″ pilot holes and fasten the bracket securely to a structural support with the hardware provided.
CEILING HEADER BRACKET INSTALLATION
- Extend the vertical centerline onto the ceiling as shown.
- Center the bracket on the vertical mark, no more than 6″ (15 cm) from the wall. Make sure the arrow is pointing away from the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.
- Mark the side holes. Drill 3/16″ pilot holes and fasten bracket securely to a structural support with the hardware provided.
ATTACH THE RAIL TO THE HEADER BRACKET
-
Position the opener on the garage floor below the header bracket. Use packing material as a protective base.
NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring. -
Position the rail bracket against the header bracket.
-
Align the bracket holes and join with a clevis pin as shown.
-
Insert a ring fastener to secure.
POSITION THE OPENER
Follow instructions which apply to your door type as illustrated.
To prevent damage to garage door, rest garage door opener rail on 2×4 placed on top section of door.
SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK
A 2×4 laid flat is convenient for setting an ideal door-to-rail distance.
- Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.
- Open the door all the way and place a 2×4 laid flat on the top section beneath the rail ( Figure 1 ).
- If the top section or panel hits the trolley when you raise the door, pull
down on the trolley release arm to disconnect inner and outer sections.
Slide the outer trolley toward the motor unit. The trolley can remain disconnected until Installation Step 12 is completed.
ONE-PIECE DOOR WITHOUT TRACK
A 2×4 on its side is convenient for setting an ideal door-to-rail distance.
- Raise the opener onto a stepladder. You will need help at this point if the ladder is not tall enough.
- Open the door all the way and place a 2×4 on its side on the top section of the door beneath the rail ( Figure 2 ).
- The top of the door should be level with the top of the motor unit. Do not position the opener more than 4″ (10 cm) above this point.
HANG THE OPENER
To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry.
Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings ( Figures 2 and 3 ), attach a sturdy metal bracket to structural supports before installing the opener. This bracket and fastening hardware are not provided.
- Measure the distance from each side of the motor unit to the structural support.
- Cut both pieces of the hanging bracket to required lengths.
- Drill 3/16″ pilot holes in the structural supports.
- Attach one end of each bracket to a support with 5/16″-9×1-5/8″ lag screws.
- Fasten the opener to the hanging brackets with 5/16″-18×7/8″ hex bolts, lock washers and nuts.
- Check to make sure the rail is centered over the door (or in line with the header bracket if the bracket is not centered above the door).
- Remove the 2×4. Operate the door manually. If the door hits the rail, raise the header bracket.
NOTE: DO NOT connect power to opener at this time
INSTALL THE LIGHTS
- Press the release tabs on both sides of lens. Gently rotate lens back and downward until the lens hinge is in the fully open position. Do not remove the lens.
- Insert an A19 incandescent (100 watt maximum) or compact fluorescent (26W, 100W equivalent) light bulb into the light socket. The lights will turn ON and remain lit for approximately 4-1/2 minutes when power is connected. Then the lights will turn OFF.
- Reverse the procedure to close the lens.
- If the bulbs burn out prematurely due to vibration, replace with a garage
door opener bulb. Use A19, standard neck garage door opener for replacement.
NOTE: Do not use halogen, short neck, or specialty light bulbs as these
may
overheat the end panel or light socket. Do not use LED bulbs as they may
reduce the range or performance of your remote control(s).
To prevent possible OVERHEATING of the end panel or light socket:
- Use ONLY A19 incandescent (100W maximum) or compact fluorescent (26W maximum) light bulbs.
- DO NOT use incandescent bulbs larger than 100W.
- DO NOT use compact fluorescent light bulbs larger than 26W (100W equivalent).
- DO NOT use halogen bulbs.
- DO NOT use short neck or specialty light bulbs
ATTACH THE EMERGENCY RELEASE ROPE AND HANDLE
- Insert one end of the emergency release rope through the handle. Make sure that “NOTICE” is right side up. Secure with an overhand knot at least 1″ (2.5 cm) from the end of the rope to prevent slipping.
- Insert the other end of the emergency release rope through the hole in the trolley release arm. Mount the emergency release within reach, but at least 6 feet (1.83 m) above floor, avoiding contact with vehicles to prevent accidental release and secure with an overhand knot.
NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match or lighter to prevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles to avoid entanglement.
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
- If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.
- NEVER use emergency release handle unless garage doorway is clear of persons and obstructions.
- NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall.
FASTEN THE DOOR BRACKET
Follow instructions which apply to your door type as illustrated below or on the following page.
A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel.
Figure 1 shows one piece of angle iron as the horizontal brace. For the
vertical
brace, 2 pieces of angle iron are used to create a U-shaped support. The best
solution is to check with your garage door manufacturer for an opener
installation door reinforcement kit.
NOTE: Many door reinforcement kits provide for direct attachment of the clevis pin and door arm. In this case you will not need the door bracket; proceed to Step 9.
SECTIONAL DOORS
- Center the door bracket on the previously marked vertical centerline used for the header bracket installation. Note correct UP placement, as stamped inside the bracket.
- Position the top edge of the bracket 2″-4″ (5-10 cm) below the top edge of the door, OR directly below any structural support across the top of the door.
- Mark, drill holes and install as follows, depending on your door’s construction.
Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit.
Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket:
-
Drill 3/16″ fastening holes. Secure the door bracket using the two 1/4″-
14×5/8″ self-threading screws. ( Figure 2A ) -
Alternately, use two 5/16″-18×2″ bolts, lock washers and nuts (not
provided). ( Figure 2B )
Metal, insulated or light weight factory reinforced doors:
- Drill 3/16″ fastening holes. Secure the door bracket using the self threading screws. ( Figure 3 )
Wood doors:
- Use top and bottom or side to side door bracket holes. Drill 5/16″ holes through the door and secure bracket with 5/16″-18×2″ carriage bolts, lock washers and nuts (not provided). ( Figure 4 )
NOTE: The 1/4″-14×5/8″ self-threading screws are not intended for use on wood doors.
ONE-PIECE DOORS
Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also.
-
Center the door bracket on the top of the door, in line with the header
bracket as shown. Mark either the left and right, or the top and bottom
holes. -
Metal Doors: Drill 3/16″ pilot holes and fasten the bracket with the 1/4″- 14×5/8″ self-threading screws provided.
-
Wood Doors: Drill 5/16″ holes and use 5/16″x2″ carriage bolts, lock washers and nuts (not provided) or 5/16″x1-1/2″ lag screws (not provided) depending on your installation needs.
NOTE: The door bracket may be installed on the top edge of the door if required for your installation. (Refer to the dotted line optional placement drawing.)
CONNECT DOOR ARM TO TROLLEY
Follow instructions which apply to your door type as illustrated below and on the following page.
IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm ( Figure 4 ).
SECTIONAL DOORS ONLY
-
Make sure garage door is fully closed. Pull the emergency release handle to disconnect the outer trolley from the inner trolley. Slide the outer trolley back (away from the pulley) about 8″ (20 cm) as shown in Figures 1, 2 and 3.
-
Fasten straight door arm section to outer trolley with the 5/16″x1″ clevis pin. Secure the connection with a ring fastener ( Figure 1 ).
-
Fasten curved section to the door bracket in the same way, using the 5/16″x1-1/4″ clevis pin.
-
Bring arm sections together. Find two pairs of holes that line up and join sections. Select holes as far apart as possible to increase door arm rigidity ( Figure 2 )
Hole alignment alternative (Figure 3):
- If holes in curved arm are above holes in straight arm, disconnect straight arm. Cut about 6″ (15 cm) from the solid end. Reconnect to trolley with cut end down as shown.
- Bring arm sections together.
- Find two pairs of holes that line up and join with bolts, lock washers and nuts.
Pull the emergency release handle toward the opener at a 45° angle so that the trolley release arm is horizontal. Trolley will re-engage automatically when opener is operated during the adjustments.
ALL ONE-PIECE DOORS
IMPORTANT: The groove on the straight door arm MUST face away from the
curved door arm (Figure 5).
- Close the door. Disconnect the trolley by pulling the emergency release handle.
- Fasten the straight door arm and the curved door arm together to the longest possible length (with a 2 or 3 hole overlap) using the bolts, nuts, and lock washers.
- Attach the straight door arm to the door bracket using the 5/16″x1-1/4″ clevis pin. Secure with the ring fastener.
- Attach the curved door arm to the trolley using the 5/16″x1″ clevis pin. Secure with the ring fastener.
- Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal.
ATTACH THE WARNING LABELS
- Attach the entrapment warning label on the wall near the door control with tacks or staples.
- Attach the manual release/safety reverse test label in a visible location on the inside of the garage door.
INSTALL THE DOOR CONTROL
To prevent possible SERIOUS INJURY or DEATH from electrocution:
- Be sure power is NOT connected BEFORE installing door control.
- Connect door control ONLY to 12 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a closing garage door:
- Install door control within sight of garage door, out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door.
- NEVER permit children to operate or play with door control push buttons or remote control transmitters.
- Activate door ONLY when it can be seen clearly, is properly adjusted, and there are no obstructions to door travel.
- ALWAYS keep garage door in sight until completely closed. NEVER permit anyone to cross path of closing garage door.
INTRODUCTION
NOTE: Older door controls and third party products are not compatible.
Install the door control within sight of the door at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface where small children cannot reach, and away from the moving parts of the door.
NOTE: For gang box installations it is not necessary to drill holes or install the drywall anchors. Use the existing holes in the gang box.
WIRE THE DOOR CONTROL (FIGURE 1)
- Strip 7/16″ (11 mm) of insulation from one end of the wire and separate the wires.
- Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw.
Pre-wired installations: Choose any two wires to connect, but make note of which wires are used so that the correct wires are connected to the garage door opener in a later step.
MOUNT THE DOOR CONTROL (FIGURE 2)
- Mark the location of the bottom mounting hole and drill a 5/32″ hole.
- Install the bottom screw, allowing 1/8″ (3 mm) to protrude from the wall.
- Position the bottom hole of the door control over the screw and slide down into place.
- Lift the push bar and mark the top hole.
- Remove the door control from the wall and drill a 5/32″ hole for the top screw.
- Position the bottom hole of the door control over the screw and slide down into place. Attach the top screw.
WIRE THE DOOR CONTROL TO THE GARAGE DOOR OPENER (FIGURE 3)
Pre-wired installations: When wiring the door control to the garage door opener make sure you use the same wires that are connected to the door control.
- Run the white and red/white wire from the door control to the garage door opener. Attach the wire to the wall and ceiling with the staples (not applicable for gang box or pre-wired installations). Do not pierce the wire with the staple as this may cause a short or an open circuit.
- Strip 7/16″ (11 mm) of insulation from the other end of the wire near the garage door opener.
- Connect the wire to the red and white terminals on the garage door opener.
INSTALL THE SAFETY REVERSAL SYSTEM
Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor.
To prevent SERIOUS INJURY or DEATH from closing garage door:
- Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled.
- Install the safety reversing sensor so beam is NO HIGHER than 6″ (15 cm) above garage floor.
IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSORS
The safety reversing sensors must be connected and aligned correctly before
the garage door opener will move in the down direction.
The sending sensor (with an amber LED) transmits an invisible light beam to
the receiving sensor (with a green LED). If an obstruction breaks the light
beam while the door is closing, the door will stop and reverse to the full
open position, and the garage door opener lights will flash 10 times.
NOTE: For energy efficiency the garage door opener will enter sleep
mode when the door is fully closed. The sleep mode shuts the garage door
opener down until activated. The sleep mode is sequenced with the garage door
opener lights; as the lights turns off, the sensor LEDs will turn off and
whenever the garage door opener lights turn on, the sensor LEDs will light.
The garage door opener will not go into the sleep mode until the garage door
opener has completed 5 cycles upon power up.
When installing the safety reversing sensors check the following:
- Sensors are installed inside the garage, one on either side of the door.
- Sensors are facing each other with the lenses aligned and the receiving sensor lens does not receive direct sunlight.
- Sensors are no more than 6 inches (15 cm) above the floor and the light beam is unobstructed.
Facing the door from inside the garage
INSTALLING THE BRACKETS
Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam no higher than 6″ (15 cm) above the floor. They may be installed in one of three ways, as follows.
Garage door track installation (preferred):
- Slip the curved arms over the rounded edge of each door track, with the curved arms facing the door. Snap into place against the side of the track. It should lie flush, with the lip hugging the back edge of the track, as shown in Figure 1.
If your door track will not support the bracket securely, wall installation is recommended.
Wall installation (Figures 2 and 3):
- Place the bracket against the wall with curved arms facing the door. Be sure there is enough clearance for the sensor beam to be unobstructed.
- If additional depth is needed, an extension bracket (see Accessories) or wood blocks can be used.
- Use bracket mounting holes as a template to locate and drill (2) 3/16″ diameter pilot holes on the wall at each side of the door, no higher than 6″ (15 cm) above the floor.
- Attach brackets to wall with lag screws (not provided).
- If using extension brackets or wood blocks, adjust right and left assemblies to the same distance out from the mounting surface. Make sure all door hardware obstructions are cleared.
Floor installation (Figure 4):
- Use wood blocks or extension brackets (see Accessories) to elevate sensor brackets so the lenses will be no higher than 6″ (15 cm) above the floor.
- Carefully measure and place right and left assemblies at the same distance out from the wall. Be sure all door hardware obstructions are cleared.
- Fasten to the floor with concrete anchors as shown.
MOUNTING AND WIRING THE SAFETY REVERSING SENSORS
Mounting:
-
Slide a 1/4″-20 x 1/2″ carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension ( Figure 5 ).
-
Finger tighten the wing nuts.
Option A – Installation Without Pre-Wiring:
- Run the bell wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples ( Figure 6 ).
Option B – Pre-Wired Installation:
If your garage already has wires installed for the safety reversing sensors, follow the instructions below:
-
Cut the end of the safety sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall ( Figure 7 ).
-
Separate the safety sensor wires and strip 7/16″ (11 mm) of insulation from each end. Choose two of the pre-installed wires and strip 7/16″ (11 mm) of insulation from each end. Make sure that you choose the same color pre-installed wires for each sensor ( Figure 8 ).
-
Connect the pre-installed wires to the sensor wires with wire nuts making sure the colors correspond for each sensor ( Figure 9 ).
CONNECT TO GARAGE DOOR OPENER:
- Strip 7/16″ (11 mm) of insulation from each set of wires. Separate white and white/black wires sufficiently to connect to the opener quick-connect terminals. Twist like colored wires together. Insert wires into quick connect holes: white to white and white/black to grey ( Figure 10 ).
ELECTRICAL REQUIREMENTS
To avoid installation difficulties, do not run the opener at this time.
To reduce the risk of electric shock, your garage door opener has a grounding
type plug with a third grounding pin. This plug will only fit into a grounding
type outlet.
If the plug doesn’t fit into the outlet you have, contact a qualified
electrician to install the proper outlet.
To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:
- Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection.
- Garage door installation and wiring MUST be in compliance with ALL local electrical and building codes.
- NEVER use an extension cord, 2-wire adapter, or change plug in ANY way to make it fit outlet. Be sure the opener is grounded.
If permanent wiring is required by your local code, refer to the following procedure. To make a permanent connection through the 7/8 inch hole in the top of the motor unit (according to local code):
- Remove the motor unit cover screws and set the cover aside.
- Remove the attached 3-prong cord.
- Connect the black (line) wire to the screw on the brass terminal; the white (neutral) wire to the screw on the silver terminal; and the ground wire to the green ground screw. The opener must be grounded.
- Reinstall the cover.
ALIGNING THE SAFETY REVERSING SENSORS
The door will not close if the sensors have not been installed and aligned correctly.
When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the garage door opener lights will flash ten times. If the door is already open, it will not close.
- Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily if they are aligned and wired correctly.
The sensors can be aligned by loosening the wing nuts, aligning the sensors,
and tightening the wing nuts.
IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING:
- Make sure there is power to the garage door opener.
- Make sure the sensor wire is not shorted/broken.
- Make sure the sensor has been wired correctly: white wires to white terminal and white/black wires to grey terminal.
IF THE GREEN LED ON THE RECEIVING SENSOR IS NOT GLOWING:
- Make sure the sensor wire is not shorted/broken.
- Make sure the sensors are aligned.
ADJUSTMENT
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
- Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
- After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2″ (3.8 cm) high object (or 2×4 laid flat) on floor.
To prevent damage to vehicles, be sure fully open door provides adequate clearance.
INTRODUCTION
Your garage door opener is designed with electronic controls to make setup and adjustments easy. The adjustments allow you to program where the door will stop in the open (UP) and close (DOWN) position. The electronic controls sense the amount of force required to open and close the door. The force is adjusted automatically when you program the travel.
NOTE: If anything interferes with the door’s upward travel it will
stop. If anything interferes with the door’s downward travel, it will reverse.
ONE-PIECE DOORS ONLY
When setting the UP travel for a one-piece door ensure that the door does not
slant backwards when fully open (UP). If the door is slanted backwards this
will cause unnecessary bucking and/or jerking when the door is opening or
closing.
PROGRAMMING BUTTONS
The programming buttons are located on the left side panel of the garage door
opener and are used to program the travel.
PROGRAM THE TRAVEL
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
- Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
- After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2″ (3.8 cm) high object (or 2×4 laid flat) on floor.
-
Press and hold the Adjustment Button until the UP Button begins to flash and/or a beep is heard.
-
Press and hold the UP Button until the door is in the desired UP position. NOTE: The UP and DOWN Buttons can be used to move the door up and down as needed.
-
Once the door is in the desired UP position press and release the Adjustment Button. The garage door opener lights will flash twice and the DOWN Button will begin to flash. IMPORTANT NOTE: For one-piece door installations refer to page 29
-
Press and hold the DOWN Button until the door is in the desired DOWN position. NOTE: The UP and DOWN Buttons can be used to move the door up and down as needed.
-
Once the door is in the desired DOWN position press and release the Adjustment Button. The garage door opener lights will flash twice and the UP Button will begin to flash.
-
Press and release the UP Button. When the door travels to the programmed UP position, the DOWN Button will begin to flash.
-
Press and release the DOWN Button. The door will travel to the programmed DOWN position. Programming is complete.
- If the garage door opener lights are flashing 5 times during the steps for Program the Travel, the programming has timed out. If the garage door opener lights are flashing 10 times during the steps for Program the Travel, the safety reversing sensors are misaligned or obstructed (refer to page 28). When the sensors are aligned and unobstructed, cycle the door through a complete up and down cycle using the remote control or the UP and DOWN buttons. Programming is complete.
If you are unable to operate the door up and down, repeat the steps for Programming the Travel.
TEST THE SAFETY REVERSAL SYSTEM
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
- Safety reversal system MUST be tested every month.
- After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2″ (3.8 cm) high object (or 2×4 laid flat) on the floor.
TEST
- With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2×4 laid flat) on the floor, centered under the garage door.
- Press the remote control push button to close the door. The door MUST reverse when it makes contact with the board.
If the door stops but does not reverse:
- Review the installation instructions provided to insure all steps were followed;
- Repeat Program the Travel (see Adjustment Step 1);
- Repeat the Safety Reversal test.
If the test continues to fail, call a trained door systems technician.
ADJUST
- If the door stops and does not reverse on the obstruction, the down travel needs to be increased (refer to Adjustment Step 1). NOTE: On a sectional door, make sure adjustments do not force the door arm beyond a straight up and down position.
- Repeat the test.
- If the garage door opener continues to fail the safety reversal test, call a trained door systems technician.
IMPORTANT SAFETY CHECK:
Test the Safety Reverse System after:
- Each adjustment of door arm length, limits, or force controls.
- Any repair to or adjustment of the garage door (including springs and hardware).
- Any repair to or buckling of the garage floor.
- Any repair to or adjustment of the opener.
TEST THE SAFETY REVERSING SENSORS
Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
- Press the remote control push button to open the door.
- Place the opener carton in the path of the door.
- Press the remote control push button to close the door. The door will not move more than an inch (2.5 cm), and the opener lights will flash.
The garage door opener will not close from a remote control if the LED in
either safety reversing sensor is off (alerting you to the fact that the
sensor is misaligned or obstructed). If the garage door opener closes the door
when the safety reversing sensor is obstructed (and the sensors are no more
than 6″ (15 cm) above the floor), call for a trained door systems technician.
myQ® SMARTPHONE CONTROL
CONNECT WITH YOUR SMARTPHONE
YOU WILL NEED:
- Wi-Fi enabled smartphone, tablet or laptop
- Broadband Internet Connection
- Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required), see 4
- Password for your home network (router’s main account, not guest network)
- myQ® serial number located on the garage door opener
DOWNLOAD THE myQ® APP TO SET UP AN ACCOUNT AND CONNECT
Open and close your door, get alerts and set schedules from anywhere. Connected smart garage door openers also receive software updates to ensure the opener has the latest operational features.
- Download the myQ® App.
- Set up an account and connect.
For more information on connecting your garage door opener, visit support.chamberlaingroup.com.
WI-FI STATUS
LED| Definition
Blue| Off – Wi-Fi is not turned on.
Blinking – Garage door opener is in Wi-Fi learn mode.
Solid – Mobile device connected to the garage door opener.
Blue and Green| Blinking – Attempting to connect to router.
Green| Blinking – Attempting to connect to the Internet server.
Solid – Wi-Fi has been set up and garage door opener is connected to the
internet.
OPERATION
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
- READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.
- ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls.
- ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there are no obstructions to door travel.
- ALWAYS keep garage door in sight and away from people and objects until completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
- NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
- If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Use caution when using this release with the door open. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly and increasing the risk of SEVERE INJURY or DEATH.
- NEVER use emergency release handle unless garage doorway is clear of persons and obstructions.
- NEVER use handle to pull garage door open or closed. If rope knot becomes untied, you could fall.
- After ANY adjustments are made, the safety reversal system MUST be tested.
- Safety reversal system MUST be tested every month. Garage door MUST reverse on contact with 1-1/2″ (3.8 cm) high object (or a 2×4 laid flat) on the floor. Failure to adjust the garage door opener properly increases the risk of SEVERE INJURY or DEATH.
- ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 3). An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.
- ALL repairs to cables, spring assemblies and other hardware, ALL of which are under EXTREME tension, MUST be made by a trained door systems technician.
- ALWAYS disconnect electric power to garage door opener BEFORE making ANY repairs or removing covers.
- This operator system is equipped with an unattended operation feature. The door could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
- DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.
SAVE THESE INSTRUCTIONS.
FEATURES
Your garage door opener is equipped with features to provide you with greater control over your garage door operation.
REMOTE CONTROLS AND DOOR CONTROLS
Your garage door opener has already been programmed at the factory to operate with your remote control, which changes with each use, randomly accessing over 100 billion new codes.
Accessories | MEMORY CAPACITY |
---|---|
Remote Controls | Up to 8 |
Door Controls | Up to 2 door controls |
Keyless Entries | Up to 1 |
THE SAFETY REVERSAL SYSTEM
When properly connected and aligned, the safety reversing sensors will detect an obstruction in the path of the infrared beam. If an obstruction breaks the infrared beam while the door is closing, the door will stop and reverse to full open position, and the opener lights will flash 10 times. If the door is fully open, and the safety reversing sensors are not installed, or are misaligned, the door will not close from a remote control. However, you can close the door if you hold the button on the door control or keyless entry until the door is fully closed. The safety reversing sensors do not effect the opening cycle.
ENERGY CONSERVATION
For energy efficiency the garage door opener will enter sleep mode when the
door is fully closed. The sleep mode shuts the garage door opener down until
activated.
The sleep mode is sequenced with the garage door opener light bulb; as the
light bulb turns off the sensor LEDs will turn off and whenever the garage
door opener lights turn on the sensor LEDs will light. The garage door opener
will not go into the sleep mode until the garage door opener has completed 5
cycles upon power up.
LIGHTS
The garage door opener light bulbs will turn on when the opener is initially plugged in; power is restored after interruption, or when the garage door opener is activated. The lights will turn off automatically after 4-1/2 minutes. An incandescent A19 light bulb (100 watt maximum) or for maximum energy efficiency a 26W (100W equivalent) compact fluorescent light (CFL) bulb may be used.
USING YOUR GARAGE DOOR OPENER
The garage door opener can be activated through a wall-mounted door control, remote control, wireless keyless entry or myQ® accessory.
When the door is closed and the garage door opener is activated the door will
open. If the door senses an obstruction or is interrupted while opening the
door will stop. When the door is in any position other than closed and the
garage door opener is activated the door will close. If the garage door opener
senses an obstruction while closing, the door will reverse. If the obstruction
interrupts the sensor beam the garage door opener lights will blink 10 times.
However, you can close the door if you hold the button on the door control or
keyless entry until the door is fully closed. The safety reversing sensors do
no effect the opening cycle.
The safety reversing sensor must be connected and aligned correctly before the
garage door opener will move in the down direction.
DOOR CONTROL
SYNCHRONIZE THE DOOR CONTROL
To synchronize the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door control by pressing the push bar, each press of the push bar will activate the garage door opener.
USING THE DOOR CONTROL
PUSH BAR
Press the push bar to open or close the door.
LOCK
The LOCK feature is designed to prevent activation of the garage door opener from remote controls while still allowing activation from the door control and keyless entry. This feature is useful for added peace of mind when the home is empty (i.e. vacation).
Activate: Press and hold the LOCK button for 2 seconds. The command LED will flash as long as the lock feature is activated and your hand held remote control will not operate your door at this time.
Deactivate: Press and hold the LOCK button again for 2 seconds. The command LED will stop flashing and normal operation will resume.
LEARN A DEVICE
Any compatible remote controls, wireless keyless entry, or myQ® accessories can be programmed to the garage door opener by pressing the Learn button on the Multi-Function Control Panel.
LIGHT
Press the LIGHT button to turn the garage door opener lights on or off. When the lights are turned on they will stay on until the LIGHT button is pressed again, or until the garage door opener is activated. Once the garage door opener is activated the lights will turn off after the specified period of time (the factory setting is 4-1/2 minutes). The LIGHT button will not control the lights when the door is in motion.
To change the amount of time the garage door opener lights will stay on:
Press and hold the LOCK button until the garage door opener lights flash.* The time interval is indicated by the number of flashes.
NUMBER OF TIMES GARAGE DOOR OPENER LIGHTS FLASH
|
TIME THE GARAGE DOOR OPENER LIGHT STAYS ON
---|---
1
|
1 ½ Minutes
2
|
2 ½ Minutes
3
|
3 ½ Minutes
4
|
4 ½ Minutes
To cycle through the time intervals repeat the step above.
LIGHT FEATURE
This feature will turn on the garage door opener lights when the safety reversing sensors have been broken.
Deactivate:
Press and hold the LIGHT button until the garage door opener lights turn on, then off again.*
Activate:
Start with the garage door opener lights on. Press and hold the LIGHT button until the garage door opener lights turn off, then on again.*
- Approximately 10 seconds
PROGRAMMING
Your garage door opener has been programmed at the factory to operate with your remote control. Older accessories are not compatible. Programming can be done through the door control or the learn button on the garage door opener. To program additional remote controls refer to the instructions provided with the additional remote controls.
IMPORTANT NOTE : If your vehicle is equipped with a Homelink®, you may require an external adapter depending on the make, model and year of your vehicle. Visit www.homelink.com for additional information.
PROGRAM A REMOTE USING THE LEARN BUTTON
-
Press and release the Learn button on the garage door opener. The Learn indicator light will glow steadily for 30 seconds.
-
Within 30 seconds, press and hold the button on the remote control.
-
Release the button when the garage door opener light blinks. It has learned the code. If light bulbs are not installed, two clicks will be heard.
When replacing the light lens cover, ensure the antenna wires are hanging straight down.
TO ADD, REPROGRAM, OR CHANGE A REMOTE CONTROL OR KEYLESS ENTRY PIN USING THE MULTI-FUNCTION CONTROL PANEL
-
Press the LEARN button on the door control to enter Programming Mode.
-
Press the LEARN button again, the LED will flash once.
-
Press the button on the remote control that you wish to operate your garage door.
OR
Enter a 4-digit personal identification number (PIN) of your choice on the keyless entry keypad. Then press the ENTER button.
The garage door opener lights will flash (or two clicks will be heard) when
the code has been programmed.
Repeat the steps above for programming additional remote controls or keyless
entry devices
TO ERASE THE MEMORY
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES
- Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use.
ERASE ALL DEVICES (INCLUDING myQ® ENABLED ACCESSORIES)
- Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds).
- Immediately press and hold the LEARN button again until the learn LED
goes out. All codes are now erased. Reprogram any accessory you wish to use.
ERASE THE CONNECTION FROM GARAGE DOOR OPENER TO HOME WI-FI NETWORK
- Press and hold the black adjustment button on the garage door opener until 3 beeps are heard (Approximately 6 seconds).
TO OPEN THE DOOR MANUALLY
DISCONNECT THE TROLLEY
- The door should be fully closed if possible.
- Pull down on the emergency release handle so the trolley release arm snaps to the vertical position. The door can now be raised and lowered as often as necessary.
TO RE-CONNECT THE TROLLEY
- Pull the emergency release handle toward the garage door opener so the trolley release arm snaps to the horizontal position. The trolley will reconnect on the next UP or DOWN operation, either manually or by using the door control or remote control.
CARE OF YOUR OPENER
MAINTENANCE SCHEDULE
Every month
- Manually operate door. If it is unbalanced or binding, call a trained door systems technician.
- Check to be sure door opens and closes fully. Adjust if necessary, see page 29.
- Test the safety reversal system. Adjust if necessary, see page 31.
Twice a year
- Check chain tension. Disconnect trolley first. Adjust if necessary, see page 12.
Every year
- Oil door rollers, bearings and hinges. The garage door opener does not require additional lubrication. Do not grease the door tracks.
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
- If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.
- NEVER use emergency release handle unless garage doorway is clear of persons and obstructions.
- NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall.
THE REMOTE CONTROL BATTERY
To prevent possible SERIOUS INJURY or DEATH:
- NEVER allow small children near batteries.
- If battery is swallowed, immediately notify doctor.
To reduce risk of fire, explosion or chemical burn:
- Replace ONLY with 3V CR2032 coin batteries.
- DO NOT recharge, disassemble, heat above 212°F (100°C) or incinerate.
The Lithium battery should produce power for up to 3 years.
To replace battery, use the visor clip or screwdriver blade to pry open the case as shown. Insert battery positive side up (+).
Replace the battery with only 3V CR2032 coin cell batteries. Dispose of old
battery properly.
Pry open the case first in the middle ( 1 ), then at each side ( 2
and 3 ) with the visor clip.
NOTICE: This device complies with Part 15 of the FCC rules and Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/bystanders and device.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
TROUBLESHOOTING
DIAGNOSTIC CHART
UP ARROW FLASH (ES)
| DOWN ARROW FLASH(ES)| SYMPTOM|
SOLUTION
---|---|---|---
1
|
1
| The garage door opener will not close and the light bulbs flash.| Safety reversing sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire.
1
|
2
| The garage door opener will not close and the light bulbs flash.| There is a short or reversed wire for the safety reversing sensors. Inspect safety sensor wire at all staple and connection points, replace wire or correct as needed.
1
|
3
| The door control will not function.| The wires for the door control are shorted or the door control is faulty. Inspect door control wires at all staple and connection points, replace wire or correct as needed.
1
|
4
| The garage door opener will not close and the light bulbs flash.| Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing.
1
|
5
| Door moves 6-8″ (15-20 cm) stops or reverses.| Manually open and close the
door. Check for binding or obstructions, such as a broken spring or door lock,
correct as needed. Check wiring connections at travel module and at the logic
board. Replace travel module if necessary.
No movement, only a single click.| Manually open and close the door. Check for
binding or obstructions, such as a broken spring or door lock, correct as
needed. Replace logic board if necessary.
Opener hums for 1-2 seconds no movement.| Manually open and close the door.
Check for binding or obstructions, such as a broken spring or door lock,
correct as needed. Replace motor if necessary.
1
|
6
| Door coasts after it has come to a complete stop.| Program travel to coasting position or have door balanced by a trained door systems technician
2
|
1-5
| No movement, or sound.| Replace logic board
3
|
2
| Unable to set the travel or retain position.| Check travel module for proper assembly, replace if necessary
4
|
1-4
| Door is moving stops or reverses.| Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking attempt to reprogram travel (refer to page 28).
4
|
5
| Opener runs approximately 6-8″ (15-20 cm), stops and reverses.| Communication error to travel module. Check travel module connections, replace travel module if necessary.
4
|
6
| The garage door opener will not close and the light bulbs flash.| Safety reversing sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing.
My garage door opener beeps:
- Garage door opener has been activated through a device or feature such
as Timer-to-Close or garage door monitor.
My remote control will not activate the garage door:
- Verify the lock feature is not activated on the door control.
- Reprogram the remote control.
- If the remote control will still not activate the door check the diagnostic codes to ensure the garage door opener is working properly.
My door will not close and the light bulbs blink on my motor unit:
The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.
- Verify the safety reversing sensors are properly installed, aligned and free
of any obstructions.
My garage door opener light(s) will not turn off when the door is open:
The garage door opener is equipped with a feature that turns the light on when the safety reversing sensors have been obstructed. These features can be disabled using the door control, see page 34.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
Cannot connect garage door opener to home Wi-Fi network:
-
Ensure the CRAFTSMAN serial number was entered correctly and try again.
The CRAFTSMAN serial number uses the characters A-F and 0-9 only. -
If your black adjustment button is not solid green go to support.chamberlaingroup.com
REPAIR PARTS
Rail Assembly Parts
Installation Parts
Motor Unit Assembly Parts
ACCESSORIES
8 Foot (2.4 m) Rail Extension:
To allow an 8 foot (2.4 m) door to open fully.
10 Foot (3 m) Rail Extension:
To allow a 10 foot (3 m) door to open fully
Extension Brackets:
(Optional) For safety sensor installation onto the wall or floor.
Remote Control:
Works with all CRAFTSMAN openers 1993-Present. Includes visor clip.
Wireless Keypad:
For use outside of the home to enable access to the garage using a 4-digit
PIN. Works with ALL CRAFTSMAN openers 1993-Present.
Multi-Function Control Panel
WARRANTY
The Chamberlain Group, Inc.® (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”). The warranty period commences from the date of purchase.
WARRANTY PERIOD
Parts| Motor| Accessories| Chain
1 year| 10 years| 1 year| 1 year
The proper operation of this product is dependent on your compliance with the instructions regarding installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a
defect covered by this limited warranty, call
1-888-331-4569, toll free, before
dismantling this product. You will be advised of disassembly and shipping
instructions when you call. Then send the product or component, pre-paid and
insured, as directed to our service center for warranty repair. Please include
a brief description of the problem and a dated proof-of-purchase receipt with
any product returned for warranty repair.
Products returned to Seller for warranty repair, which upon receipt by Seller
are confirmed to be defective and covered by this limited warranty, will be
repaired or replaced (at Seller’s sole option) at no cost to you and returned
pre-paid. Defective parts will be repaired or replaced with new or factory-
rebuilt parts at Seller’s sole option. [You are responsible for any costs
incurred in removing and/or reinstalling the product or any component].
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States and Provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON- RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.
Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and province to province.
AUTOMATIC GARAGE DOOR OPENER SAFETY & MAINTENANCE GUIDE
GARAGE DOOR OPENER SAFETY – AN AUTOMATIC DECISION
A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death.
Proper installation, operation, maintenance, and testing of the garage door and automatic opener are necessary to provide a safe, trouble-free system. Careless operation or allowing children to play with or use garage door opener controls are also dangerous situations that can lead to tragic results. A few simple precautions can protect your family and friends from potential harm. Please review the safety and maintenance tips in this guide carefully and keep it for reference. Check the operation of your garage door and opener to ensure they function in a safe and trouble-free manner. Be sure to read all Important Safety Information found in your garage door opener’s manual as it provides more details and safety considerations than can be supplied with this guide.
GARAGE DOOR OPENERS ARE NOT TOYS
Discuss garage door and opener safety with your children. Explain the danger of being trapped under the door.
Stay away from a moving door.
Keep transmitters and remote controls out of reach of children. Do not
let children play with or use transmitters or other remote control devices.
The wall-mounted push button should be out of reach of children, at least
5 feet from the nearest standing surface and away from all moving parts. Mount
and use the button where you can clearly see the closing garage door.
Keep the door in sight until it completely closes when using the wall-
mounted push button or transmitter.
ROUTINE MAINTENANCE CAN PREVENT TRAGEDIES
Make monthly inspection and testing of your garage door and opener system a
part of your regular routine. Review your owner’s manual for both the door and
door opener.
If you don’t have the owner’s manuals, contact the manufacturer(s) and request
a copy for your specific model(s). Look for the opener model number on the
back of the power unit.
WARNING – SPRINGS ARE UNDER HIGH TENSION. ONLY QUALIFIED INDIVIDUALS SHOULD ADJUST THEM.
Visually check the door and installation:
- Starting with the door in the closed position, use the manual disconnect on the opener to disconnect the door.
- Look for signs of wear or damage on hinges, rollers, springs, and door panels.
- These parts may require periodic lubrication. Check the owner’s manual for suggested maintenance.
- If any signs of damage are evident, contact a trained door systems technician for assistance.
- Verify the photoeye height is no higher than 6″ from the garage floor.
Test the door for proper operation:
- Open and close the door manually using handles or suitable gripping points.
- The door should move freely and without difficulty.
- The door should balance and stay partially open 3–4 feet above the floor.
- If you detect any signs of improper operation, contact a trained door systems technician for assistance.
Test the opener safety features:
- Reconnect the opener to the door using the manual disconnect and open the door.
- Place a 2×4 board flat in the path of the door (1) and try to close it (2). The door should stop when it comes in contact with the 2×4 and then reverse direction.
- Block the photoelectric sensor by waving an object in front of the sensor and attempt to close the door. The door should not close unless the wall-mounted push button is manually held during operation.
- If the opener does not perform as described, contact a trained door systems technician for assistance.
References
- Hosted By One.com | Webhosting made simple
- Support
- Home | CRAFTSMAN® | CRAFTSMAN
- Homelink
- P65Warnings.ca.gov
- Support
- Craftsman Club | CRAFTSMAN®
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