Bissell Pet Hair Eraser Slim Corded Instructions

PET HAIR ERASER®
SLIM CORDED
Series 2897

Product Overview

1.  Hand Vacuum
2. Power Switch
3. Tank Release Button
4. Dirt Tank
5. Hand Vacuum Release Button
6. Extension Wand
7.  Foot Release Button
8. Tangle-Free Brush Roll
9. Motorized Floor Cleaning Foot
10. Cord Wrap
11.  Foot Hose

Go online for a comprehensive walkthrough of your new purchase!
This guide has everything you need to get ready for first use, including setting up, using, and maintaining your machine, but online you’ll find additional resources like tips and troubleshooting, videos, product registration, parts, and more. Go to support.BISSELL.com.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR VACUUM.
When using an electrical appliance, basic precautions should be observed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
» Do not leave vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing.
» Do not use outdoors or on wet surfaces.
» Do not allow to be used as a toy. Close attention is necessary when used by or near children.
» Do not use for any purpose other than described in this user guide. Use only the manufacturer’s recommended attachments.
» Do not use with damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
» Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
» Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
» Do not handle plug or vacuum cleaner with wet hands.
» Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.
» Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
» Turn OFF all controls before plugging or unplugging vacuum cleaner.
» Use extra care when cleaning on stairs.
» Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
» Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil-based paint, paint thinner,
some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
» Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
» Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
» Do not use without filters in place.
» Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.
» Do not carry the vacuum cleaner while it is running.
» Unplug before connecting or disconnecting the TurboBrush® Tool.
» Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use
and before conducting maintenance. Do not modify the polarized plug to fit a non-polarized outlet or extension cord.
» Plastic film can be dangerous. To avoid the danger of suffocation, keep away from children.
» Any servicing other than what is recommended in this instruction manual should be performed by an authorized service facility.

THIS APPLIANCE HAS A POLARIZED PLUG.

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.

SAVE THESE INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.

Warranty

The 2-Year limited warranty may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for complete warranty information.

What’s in the Box?

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the underside of the insert inside the carton.

Assembly

Go to support.BISSELL.com for assembly videos.

| 1. Connect the Extension Wand to Motorized Floor Cleaning Foot. You’ll hear a “click” when they’re connected.
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| 2. Connect the Hand Vacuum to the Extension Wand. You’ll hear a “click” when they’re connected.
| 3. Wrap cord on the side of the product where the cord clips are located.

Installing the Wall Mount & Tool Storage Station

Go to support.BISSELL.com for more tips and video instructions.

| 1. Insert tool holder on the side of the wall mount.
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| 2. Screw the wall mount into a wall. Ensure the mount is high enough up off the ground for the vacuum to hang comfortably. Screwing into a wall stud will provide the best support.
| 3. Hang the vacuum on the center storage piece and insert tools on the tool holder provided.

Using the Vacuum

Looking for more guidance? Go to support.BISSELL.com for tips and 24-7 support while cleaning.

Pet Hair Eraser® Slim Corded can be used as a stick vacuum, hand vacuum or for extended reach with the Hand Vacuum and Extension Wand.

1. Slide the Power Switch down to begin cleaning and back up to turn the machine OFF when finished cleaning.
   

2. Choose your cleaning mode:
   Hard Floor Mode
   Slide the Power Switch down 1 notch. This mode is great for hard floors, low pile carpets, and area rugs and provides a quieter sound. The Brush Roll does not spin in Hard Floor Mode.
   Carpet Cleaning Mode
   Slide the Power Switch down 2 notches. This is recommended for maximum suction and provides the most powerful clean. This mode is perfect for high, medium, and low pile carpets.

Attaching Tools for Hand Vac Use

Go to support.BISSELL.com for tips on above- floor cleaning tools.

Clean stairs or furniture easily with the tools provided. Pair your desired tool with the Hand Vacuum or Extension Wand. Note: Ensure the vacuum is OFF when connecting tools.

| 1. To use as a Hand Vacuum, press the release button to disconnect it from the Extension Wand.
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| 2. Attach your chosen tool.
| 3. Use the tool to clean furniture, stairs, or other surfaces in your home.

WARNING: Do not use your vacuum until you are familiar with all instructions and operating procedures.

Emptying the Dirt Tank

More of a video person? Go to support.BISSELL.com for additional how-to videos.

| 1. Turn OFF your machine. Remove the Dirt Tank from the Hand Vacuum by pressing the Tank Release Button on the front of the tank.
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| 2. Grab the middle grip from the filter and pull up. This will activate a wiping feature to remove debris from the mesh filter screen. Twisting the grip will remove the filter only.
| 3. Fully remove the separator from the tank and tap the mesh screen on the side of the trash bin.
| 4. Dump dirt from the tank into the trash bin.
| 5. Slide the separator back into the tank, ensuring the notch is seated in the tank correctly.
| 6. Put the whole tank into the Hand Vacuum by guiding the notched-out area on the bottom of the tank onto the hook on the Hand Vacuum. Push into place.

WARNING: Before using your vacuum, make sure that the Dirt Tank is in the locked position and that the filter is in place. DO NOT operate your vacuum without the filter.

Cleaning & Replacing the Filter

Go to support.BISSELL.com for tips on maintaining and replacing your vacuum filter.

| 1. For best cleaning performance, always clean your filter after each use. Turn the machine OFF. Remove Dirt Tank by pressing the Tank Release Button and sliding the tank out.
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| 2. Twist top to remove the filter frame from the separator. Remove the filter from the filter frame housing. Tap the filter against the side of a trash bin to remove dust and debris.
| 3. Rinse under warm water and squeeze to remove dirt. Layout for 24 hours until completely dry. Replace the filter into the frame with the tag side touching the frame.

Maintaining the Pet TurboEraser® Tool

Go to support.BISSELL.com for additional accessories and replacement tools.

| 1. Twist gray collar counter-clockwise, until slot appears, then separate faceplate.
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| 2. Remove Brush Roll, Belt, and Paddle Wheel. Inspect for damages and replace if necessary.
|

3. To reassemble, align two clips on each end of the Paddle Wheel with a Belt on and pop back into place. Place Brush Roll with Belt back in. The faceplate will not close properly if all parts are not aligned correctly.

| 4. To put the faceplate back on, align the tabs at the top of the cover and place it down to “click” into place.

WARNING: Before using your vacuum, make sure that the Dirt Tank is in the locked position and that the filter in in place. DO NOT operate your vacuum without the filter.

Maintaining the Brush Roll

Go to support.BISSELL.com for tips on maintaining and replacing your vacuum.

| 1. Turn the machine OFF and press the Foot Release Button to disconnect the Motorized Cleaning Foot.
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| 2. Twist the bottom screws with a coin to remove the bottom cover.
| 3. Remove the Brush Roll cover and clear any debris from Brush Roll.
| 4. Reattach Brush Roll by inserting it into the belt and pressing it into place.
| 5. Attach and secure bottom cover.

Troubleshooting

Below are some of the issues you may run into. If you don’t see the issue you’re experiencing below, visit support.BISSELL.com.

filters. Allow enough time to dry properly before reinserting.
There is a clog in the vacuum.| Remove the foot and Extension Wand from the Hand Vacuum. Check for debris buildup or clogs in each of these sections. Clear any debris or clogs before reassembling.
The dirt Tank is not seated correctly.| Remove the tank and reseat properly.
Dirt is escaping from the vacuum| Dirt Tank is full.| Empty the tank.
The filter is missing or dirty.| Check to see if the filter is in place. Clean if necessary.
There is a clog in the vacuum.| Remove the foot and Extension Wand from the Hand Vacuum. Check for debris buildup or clogs in each of these sections. Clear any debris or clogs before reassembling.
Brush Roll doesn’t rotate| The wrong power mode is being used.| Make sure the switch is pushed all the way to Carpet Cleaning Mode.
Brush Roll has lodged debris or other entanglements, keeping the brush from rotating.| Unplug to reset brush motor, checking for and removing debris before turning ON. If the problem persists, disconnect the foot, remove the bottom cover, and clear the debris & suction path.

WARNING: To reduce the risk of fire, electric shock, or injury, turn the power OFF and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting. Other maintenance or service not included in the manual should be performed by an authorized service representative.

We’re Waggin’ Our Tails!
BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets, too. We’re proud to design products that help make pet messes, odors, and pet homelessness disappear. Visit BISSELLsavespets.com to learn more.

But wait, there’s more!
Join us online for a complete guide to your new product, including troubleshooting, product registration, parts, and more. Go to support.BISSELL.com.

©2020 BISSELL Inc. All rights reserved.
Printed in China. Part Number 1622193 12/19 Rev

References

• BISSELL® | Vacuum Cleaner, Carpet Cleaner, Steam Cleaner and Parts
• BISSELL® Pet Promise
• Support Home Page

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