DURASTAR Single Zone Outdoor Unit Split-style Air Conditioner Installation Guide

June 7, 2024
DURASTAR

Single Zone Outdoor Unit Split-style Air Conditioner

INSTALLATION MANUAL
SINGLE ZONE OUTDOOR UNIT
SPLIT-STYLE AIR CONDITIONER DRA1U09S1A, DRA1U12S1A, DRA1U18S1A, DRA1U24S1A

Model Number: Serial Number: Purchase Date: Installing Contractor Company Name:

TIP
Capture relevant information about your Durastar mini-split equipment before it is installed and write it above for future reference.

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TABLE OF CONTENTS
TABLE OF CONTENTS…………………………………………………………………………………………………………….. 2 INTRODUCTION ………………………………………………………………………………………………………………………… 3 WARNINGS …………………………………………………………………………………………………………………………………. 3 IMPORTANT SAFETY PRECAUTIONS …………………………………………………………………………………4 OPERATING TEMPERATURES……………………………………………………………………………………………….7 ACCESSORIES……………………………………………………………………………………………………………………………. 8 PARTS IDENTIFICATION …………………………………………………………………………………………………………. 9 OUTDOOR UNIT INSTALLATION………………………………………………………………………………………… 10 STEP 1: SELECT INSTALLATION LOCATION ………………………………………………………………….. 10 STEP 2: INSTALL THE DRAIN JOINT …………………………………………………………………………………..11 STEP 3: ANCHOR THE OUTDOOR UNIT…………………………………………………………………………… 12 STEP 4: CONNECT THE SIGNAL AND POWER CABLES…………………………………………….. 13 REFRIGERANT PIPING CONNECTIONS……………………………………………………………………………. 14 STEP 1: CUT PIPES…………………………………………………………………………………………………………………… 16 STEP 2: REMOVE BURRS………………………………………………………………………………………………………. 16 STEP 3: FLARE PIPE ENDS …………………………………………………………………………………………………….17 STEP 4: CONNECT PIPES………………………………………………………………………………………………………. 18 AIR EVACUATION …………………………………………………………………………………………………………………….. 20 ELECTRICAL AND GAS LEAK CHECKS……………………………………………………………………………. 21 TEST RUN …………………………………………………………………………………………………………………………………… 22 TROUBLESHOOTING……………………………………………………………………………………………………………… 23

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INTRODUCTION
To better serve you, please do the following before contacting customer service: · If you received a damaged product, immediately contact the retailer or dealer that sold you the
product. · Read and follow this owner’s manual carefully to help you use and maintain your air conditioner. · Read the troubleshooting section of this manual as it will help you diagnose and solve common
issues. · Visit us on the web at www.durastar.com to download product guides and up-to-date information. · If you need warranty service, our friendly customer service representatives are available via email
at questions@durastar.com or by telephone at 1-888-320-0706.
WARNINGS
Symbols Used in This Manual
The warning symbol indicates cautionary information for the user. Extra care and precautions should be taken to ensure the user’s safety.
The pencil indicates any manufacturer notes relating to surrounding content. These may include further clarifications or call-outs.
A light bulb symbol indicates suggested manufacturer tips for the user to get the most out of the Durastar equipment and to accommodate the best user experience.

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IMPORTANT SAFETY PRECAUTIONS
Improper handling can cause serious damage or injury. Please read the following safety information in its entirety.
Operation, Cleaning, and Maintenance Safety Precautions
· Children and people with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, should only use this air conditioner if they are given supervision or instructions concerning use of the air conditioner in a safe way and understand the hazards involved.
· Children should not play with the air conditioner. · Never stick fingers or any other body parts into the air conditioner openings. The internal fan may
be rotating at high speeds, and may result in injury. · After removing the filter, do not touch the fins in order to avoid injury. · Maintenance must be performed by qualified professionals. Otherwise, you may experience
personal injury or damage to the air conditioner and surrounding property. · Do not repair the air conditioner by yourself. It may cause electric shock or damage. Please
contact a qualified service representative when you need to repair the air conditioner. · Do not block the air outlet or air inlet. This could cause a malfunction. · Do not spill water on the remote control as this can permanently damage the remote. · If the below problems occur, please turn off the air conditioner and disconnect power at the circuit
breaker immediately. Then contact your dealer or a qualified professional for service. · The power cord is overheating or damaged. · There is an abnormal sound during operation. · The circuit breaker trips frequently. · The air conditioner gives off a burning smell. · The indoor unit is leaking. · If the air conditioner operates under abnormal conditions, it may cause malfunctions, electric
shock, or fire hazard. · When turning the unit on or off via the emergency operation switch, press the switch with an
insulated object other than metal. · Do not step on the top panel of the unit, or put heavy objects on the top panel. This could cause
damage or personal injury. · Cleaning and user maintenance should not be performed by children without supervision. · Do not spray water on the indoor unit. This could cause electric shock or a unit malfunction. · Do not use flammable materials such as hair spray, lacquer, or paint near the air conditioner as
they may catch fire. · Do not operate the air conditioner in places near combustible gases. Emitted gases may collect
around the air conditioner and cause an explosion. · Do not use fire or a hair dryer to dry the filter. This could cause a deformation or fire hazard. · Do not wash the air conditioner with water as this could cause an electric shock. · Disconnect the power supply by turning it off at the circuit breaker when cleaning the air
conditioner. Otherwise, you could risk electric shock.

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Electrical Safety
· Only use the specified power cord. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
· Keep the power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty plugs can cause fire or electric shock.
· Do not pull the power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling directly on the cord can damage it, which can lead to fire or electric shock.
· Do not connect the air conditioner to a multi-purpose socket. Doing so could cause a fire hazard. · Do not modify the length of the power supply cord or use an extension cord to power the unit. · If the supply cord is damaged, it must be replaced by the manufacturer, a service agent, or a
similarly qualified person in order to avoid a safety hazard. · Do not share the electrical outlet with other appliances. Improper or insufficient power supply can
cause fire or electrical shock. · The product must be properly grounded at the time of installation, or electrical shock may occur. · For all electrical work, follow all local and national wiring standards and regulations. Connect
cables tightly, and clamp them securely to prevent external forces from damaging the terminal. Improper electrical connections can overheat and cause fire, and may also cause shock. All electrical connections must be made according to the Electrical Connection Diagram located on the panels of the indoor and outdoor units. · All wiring must be properly arranged to ensure that the control board cover can close properly. If the control board cover is not closed properly, it can lead to corrosion and cause the connection points on the terminal to heat up, catch fire, or cause electrical shock. · The air conditioner’s circuit board (PCB) is designed with a fuse to provide overcurrent protection. The specifications of the fuse are printed on the circuit board.

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Installation Safety
· Installation must be performed by an authorized dealer or specialist. Improper installation can cause water leakage, electrical shock, or fire. (In North America, installation must be performed in accordance with NEC and CEC requirements by authorized personnel only.)
· Installation must be performed according to the installation instructions. Improper installation can cause water leakage, electrical shock, or fire.
· This air conditioner shall be installed in accordance with national and local wiring regulations. · Contact an authorized service technician for repair or maintenance of this unit. · Only use the included accessories, parts, and specified parts for installation. Using non-standard
parts can cause water leakage, electrical shock, fire, and can cause the unit to fail. · Install the unit in a firm location that can support the unit’s weight. If the chosen location cannot
support the unit’s weight, or the installation is not done properly, the unit may fall and cause serious injury and damage. · Install drainage piping according to the instructions in the installation manual. Improper drainage may cause water damage to your home and property. · For units that have an auxiliary electric heater, do not install the unit within 3 feet (1 meter) of any combustible materials. · Do not install the unit in a location that may be exposed to combustible gas leaks. If combustible gas accumulates around the unit, it may cause a fire. · Do not turn on the power until all work has been completed. · When moving or relocating the air conditioner, consult experienced service technicians for disconnection and re-installation of the unit.
Additional Precautions
· Turn off the air conditioner and disconnect the power if you are not going to use it for a long time. · Turn off and unplug the unit during storms. · Make sure that water condensation can drain unhindered from the unit. · Do not operate the air conditioner with wet hands. This may cause electric shock. · Do not use this device for any other purpose than its intended use. · Do not climb onto or place objects on top of the outdoor unit. · Do not allow the air conditioner to operate for long periods of time with doors or windows open, or
if the humidity is very high.

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OPERATING TEMPERATURES
Your air conditioner is designed to operate in the following indoor and outdoor temperatures. When your air conditioner is used outside of the following temperature ranges, certain safety features may activate and turn off the unit to protect it from damage.

TEMPERATURE RANGES

Indoor Air Temperature
Outdoor Air Temperature

COOL mode 62°F – 90°F (17°C – 32°C) -13°F – 122°F (-25°C – 50°C)

HEAT mode 32°F – 86°F (0°C – 30°C) -13°F – 86°F (-25°C – 30°C)

DRY mode 50°F – 90°F (10°C – 32°C) 32°F – 122°F (0°C – 50°C)

To further optimize the performance of your unit, do the following: · Keep doors and windows closed. · Limit energy usage by using TIMER ON and TIMER OFF features. · Do not block air inlets or outlets. · Regularly inspect and clean air filters.

NOTE
Your Durastar air conditioner’s outdoor unit is equipped with a base pan heater, allowing it to continue to operate at freezing temperatures as low as -13°F (-25°C). When outdoor air temperatures are at or below 32°F (0°C), we strongly recommend keeping the unit plugged in at all times to ensure smooth ongoing performance.
NOTE
Keep the room’s relative humidity below 80%. If the air conditioner operates in excess of this, the surface of the air conditioner may attract condensation. To help prevent condensation from forming and dripping, set the vertical airflow louver to its maximum angle (vertically to the floor) and set the fan to HIGH.

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ACCESSORIES
INCLUDED INSTALLATION ACCESSORIES
The air conditioning system comes with the following accessories.

Accessory Manual

Quantity 2

Image

Accessory Rubber Foot

Quantity 4

Image

FIELD SUPPLIED INSTALLATION ACCESSORIES
The following installation accessories may be required and must be purchased separately.
· Refrigerant piping (line set) · Indoor and outdoor connection wire · Outdoor power supply cord · Drain pipe · Pipe and cable wrapping tape · Wall hole sleeve and cover · Putty · Wiring u-lugs
TOOLS NEEDED
The following tools are required for installation.
· Phillips screwdriver · Drill with 2 1/2″ or 3 1/2″ (indoor unit model depending) core bit · Vacuum pump · HVAC manifold gauge set · Refrigerant leak detector · Copper pipe cutter · Flaring tool · Burr reamer · Crescent or spanner wrench · Hexagonal wrench set · Torque wrench · Multimeter · Electroprobe · Level · Hammer · Wire strippers · Wire crimper

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PARTS IDENTIFICATION
NOTE
The installation must be performed in accordance with the required local and national standards. The installation may be slightly different in different areas.

Air Inlets

Signal Cable, Refrigerant Pipes, and Drain Hose

Air Outlet

Wiring Terminal Valve Cover

NOTE
Illustrations in this manual are for explanatory purposes. The actual shape of your mini-split equipment may vary slightly.

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OUTDOOR UNIT INSTALLATION
Installation Instructions
Install the unit following local codes and regulations. These may differ slightly between regions.

24″ (610) above

12″ on

(305) left

12″ (b3a0c5k) wall from

79″in(2f0ro0n7t)

o2n4″rig(6h1t0)

STEP 1: SELECT INSTALLATION LOCATION
Before installing the outdoor unit, you must choose an appropriate location. The following are standards that will help you choose an appropriate location for the unit.
Proper installation locations meet the following standards: · Meets all spatial requirements shown in installation space requirements above. · Good air circulation and ventilation. · Firm and solid location –the location can support the unit’s weight and will not vibrate. · Noise from the unit will not disturb others. · Protected from prolonged periods of direct sunlight or rain. · Where snowfall is anticipated, raise the unit above the base pad to prevent ice buildup and coil
damage. Mount the unit high enough to be above the average accumulated area snowfall. The minimum height must be 18 inches.
DO NOT install unit in the following locations: · Near an obstacle that will block air inlets and outlets. · Near a public street, crowded areas, or where noise from the unit will disturb others. · Near animals or plants that will be harmed by hot air discharge. · Near any source of combustible gas. · In a location that is exposed to large amounts of dust. · In a location exposed to an excessive amount of salty air.

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Special considerations for extreme weather If the unit is exposed to heavy wind, install unit so that the air outlet fan is at a 90° angle to the direction of the wind. If needed, build a barrier in front of the unit to protect it from extremely heavy winds. See figures below.
Strong wind

Strong wind

Wind Baffle

Strong wind
If the unit is frequently exposed to heavy rain or snow Build a shelter above the unit to protect it from rain or snow. Be careful not to obstruct airflow around the unit.
STEP 2: INSTALL THE DRAIN JOINT 1. Fit the rubber seal on the end of the drain joint that will connect to the outdoor unit. 2. Insert the drain joint into the hole in the base pan of the unit. 3. Rotate the drain joint 90° until it clicks in place facing the front of the unit. 4. Connect a drain hose extension (not included) to the drain joint to redirect water from the unit
during heating mode.

Base pan hole of outdoor unit
Seal Seal

Drain joint

NOTE
In cold climates, make sure that the drain hose is as vertical as possible to ensure swift water drainage. If water drains too slowly, it can freeze in the hose and flood the unit.

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STEP 3: ANCHOR THE OUTDOOR UNIT The outdoor unit can be anchored to the ground or to a wall-mounted bracket (sold separately) with bolts (M10). Mount the unit on a cement slab, condenser mounting pad, or other level surface able to support the unit’s weight. Do not place the unit directly on the ground. If using a wall-mounting bracket, make sure the attached structure can support at least four times the unit’s weight. Unit Mounting Dimensions The distance between their mounting feet varies by outdoor unit. Prepare the installation base of the unit according to the dimensions below. In most cases, it may be easier to place the outdoor unit in its correct location and mark the exact placement for the anchor holes.
A
Air inlet
Air inlet

B

Air outlet

Outdoor Unit – Dimensions W x H x D inches (mm)

Mounting Dimensions Dist. A inches (mm) Dist. B inches (mm)

DRA1U09S1A – 30 5/16″x21 7/8″x11 13/16″ (770x555x300) 19 3/16″ (487)

11 3/4″ (298)

DRA1U12S1A – 31 1/2″x21 13/16″x13 1/8″ (800x554x333)

20 1/4″ (514)

13 3/8″ (340)

DRA1U18S1A – 33 1/4″x27 5/8″x14 5/16″ (845x702x363)

21 1/4″ (540)

13 3/4″ (350)

DRA1U24S1A – 37 1/4″x31 7/8″x16 1/8″ (946x810x410)

26 1/2″ (673)

15 7/8″ (403)

Installing multiple outdoor units If installing multiple outdoor units, refer to the diagram below for proper clearances.

L

A

L 1/2H L H
1/2H < L H

9 13/16″ (250mm) 11 13/16″ (300mm)

L > H

Can not be installed

(2590m13m/1)6″ (2590m13m/1)6″
H

L A
118″ (3000mm)
(155090″mm) 2(63050/m8″m)

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STEP 4: CONNECT THE SIGNAL AND POWER CABLES The outside unit’s terminal block is protected by an electrical wiring cover on the side of the unit. A comprehensive wiring diagram is printed on the inside of the wiring cover.
WARNING
Before performing any electrical or wiring work, turn off the main power to the system.
USE THE RIGHT CABLE · Outdoor Power Cable: H07RN-F · Signal Cable: H07RN-F
CABLE SIZING Use a minimum of 16 AWG for power and signal cables connected to and between the indoor and outdoor units.
Choose the Correct Size of Cable The size of the outdoor power cable, signal cable, fuse, and switch needed is determined by the maximum current of the unit. The maximum current is indicated on the nameplate located on the side panel of the unit. Refer to this nameplate to choose the right cable, fuse, or switch.

Prepare the cable and wires for connection: · Using wire strippers, strip the rubber jacket from both ends of cable to reveal about 1.5″ (38-
40mm) of the wires inside. · Strip the insulation from the ends of the wires. · Using a wire crimper, crimp u-lugs on the ends of the wires.

WARNING
Pay attention to the live wire. While crimping wires, make sure you clearly distinguish the Live (“L”) Wire from other wires.

WARNING
All wiring work must be performed strictly in accordance with the wiring diagram located inside the terminal cover of the outdoor unit.

1. Remove the electrical wiring cover. 2. Remove the caps on the conduit panel. 3. Temporarily mount the conduit tubes (sold separately) onto the conduit panel. 4. Properly connect both the power supply and low voltage lines to the corresponding terminals on
the terminal block. 5. Ground the unit in accordance with local codes. 6. Be sure to cut the wire several inches longer than the required length for future maintenance. 7. Permanently secure the conduit tubes to the conduit panel. 8. Replace the wire cover on the side of the unit, and screw it in place.

(See image on next page.)

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Terminal block Over 1.57in.(40mm)

Connecting cable
G
Power supply cord
Conduit panel

Wire Cover

Select the appropriate holes to feed the wires through according to their diameter.

REFRIGERANT PIPING CONNECTIONS
WARNING
When connecting refrigerant piping, do not let substances or moisture other than specified refrigerant enter the unit or pipes. The presence of foreign materials will lower the unit’s capacity and can cause abnormally high pressure in the refrigeration system. This can result in explosion and personal injury.

REFRIGERANT PIPE LENGTH The length of refrigerant piping will affect the performance and efficiency of the unit. Nominal efficiency is tested with a pipe length of 25 feet (7.6 meters). A minimum pipe run of 10 feet (3 meters) is required to minimize vibration and excessive noise.
Refer to the table below for specifications on the maximum length and drop height of refrigerant piping.

Capacity (BTU/h)
< 15,000 15,000 and < 24,000 24,000 and <36,000

Maximum Length Feet (Meters)
82 Ft. (25 M) 98.5 Ft. (30 M) 164 Ft. (50 M)

Maximum Drop Height Feet (Meters)
33 Ft. (10 M) 66 Ft. (20 M) 82 Ft. (25 M)

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OIL TRAPS Oil traps are necessary for the continued performance of the system if the indoor and outdoor units are installed at significantly different heights.

If the indoor unit is installed higher than the outdoor unit: Oil may flow back into the outdoor unit’s compressor and cause liquid compression. This will lead to deterioration of performance and shorten the life of the compressor. Oil traps in the rising gas piping can prevent this and should be installed every 32’10” (10m) of vertical rise.

If the outdoor unit is installed higher than the indoor unit: Proper oil return to the compressor must be maintained with the suction gas velocity. If velocities drop below 1500fpm, oil return will be decreased and lead to deterioration of performance and shorten the life of the compressor. Oil traps in the rising gas piping can prevent this and should be installed every 19’9″ (6m) of vertical rise.

Gas Pipe Oil Trap

Indoor Unit

Gas Pipe Oil Trap

Outdoor Unit

Outdoor Unit

Liquid Pipe

32′ 10″ (10m)

32′ 10″ (10m)

Indoor Unit

Liquid Pipe

19′ 9″ (6m)

19′ 9″ (6m)

Required distance between oil traps when the indoor unit is installed higher than the
outdoor unit.

Required distance between oil traps when the outdoor unit is installed higher than the
indoor unit.

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REFRIGERANT PIPE CONNECTION INSTRUCTIONS
STEP 1: CUT PIPES When preparing refrigerant pipes, take extra care to cut and flare them properly. This will ensure efficient operation and minimize leaks and the need for future maintenance. 1. Measure the distance between the indoor and outdoor units. 2. Using a pipe cutter, cut the pipe length a little longer than the measured distance. 3. Make sure that the pipe is cut at a perfect 90o angle. 4. Do not damage, deform, or dent the pipe while cutting.

90°

Oblique Rough Warped

STEP 2: REMOVE BURRS Burrs can affect the airtight seal of the refrigerant piping connection and must be completely removed. 1. Hold the pipe at a downward angle to prevent burrs from falling into the pipe. 2. Using a reamer or deburring tool, remove all burrs from the cut section of the pipe.
Pipe Reamer
Point downward

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STEP 3: FLARE PIPE ENDS Proper flaring is essential to achieve an airtight seal. 1. After removing burrs from cut pipe, seal the ends with PVC tape to prevent foreign materials from
entering the pipe. 2. Sheath pipe with insulating material. 3. Place flare nuts on both ends of the pipe. Make sure they are facing in the right direction as you
cannot change their orientation after flaring.
Flare nut
Copper pipe
4. Remove PVC tape from ends of pipe when ready to perform flaring. 5. Clamp flare form on the end of pipe. The end of the pipe must extend beyond the edge of the flare
form in accordance with the pipe extension table.

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PIPE EXTENSION BEYOND FLARE FORM

Outer Diameter of Pipe Inches (mm)
Ø 0.25″ (6.35mm) Ø 0.375″ (9.52mm)
Ø 0.5″ (12.7mm) Ø 0.63″ (16mm) Ø 0.75″ (19mm)

“A” Minimum Extension Inches (mm)
0.0275″ (0.7mm) 0.04″ (1.0mm) 0.04″ (1.0mm) 0.078″ (2.0mm) 0.078″ (2.0mm)

Flare form

A

“A” Maximum Extension Inches (mm) 0.05″ (1.3mm)
0.063″ (1.6mm) 0.07″ (1.8mm) 0.086″ (2.2mm) 0.094″ (2.4mm)

Pipe 6. Place flaring tool onto the form. 7. Turn the handle of the flaring tool clockwise until the pipe is fully flared. 8. Remove the flaring tool and flare form, then inspect the pipe for cracks and even flaring.
STEP 4: CONNECT PIPES When connecting refrigerant pipes, be careful not to use excessive torque or to deform the piping in any way. You should first connect the low-pressure pipe, then the high-pressure pipe.
When bending connective refrigerant piping, the minimum bending radius is 4 inches (10cm).

Radius 4″ (10cm)

CONNECTING PIPING TO INDOOR UNIT 1. Align the center of the two pipes that you will connect.

Indoor unit tubing

Flare nut Pipe

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2. Tighten the flare nut as tightly as possible by hand. 3. Using a spanner, grip the nut on the unit tubing. 4. While firmly gripping the nut on the unit tubing, use a torque wrench to tighten the flare nut
according to the torque values in the table below. Loosen the flaring nut slightly, then tighten again.

Outer Diameter of Pipe Inches (mm) Ø 0.25″ (6.35mm) Ø 0.375″ (9.52mm)
Ø 0.5″ (12.7mm) Ø 0.63″ (16mm) Ø 0.75″ (19mm)

Tightening Torque Nm (lb-ft)
18~20 (13.3~14.8) 32~39 (23.6~28.8) 49~59 (36.1~43.5)
57~71 (42~52.4) 67~101 (49.4~74.5)

Flare Dimension “B” Inches (mm)
0.33~0.34 (8.4~8.7) 0.52~0.53 (13.2~13.5) 0.64~0.65 (16.2~16.5) 0.76~0.78 (19.2~19.7) 0.91~0.93 (23.2~23.7)

Flare Shape
90 °± 4 45 °±2
B
R 0.4~0.8

WARNING
Do not use excessive torque. Excessive force can break the nut or damage the refrigerant piping. You must not exceed the torque requirements shown in the table above.
CONNECTING PIPING TO OUTDOOR UNIT
1. Remove the valve cover on the side of the outdoor unit. 2. Remove the protective caps from the ends of the valves. 3. Align flared pipe end with each valve and tighten the flare nut as tightly as possible by hand. 4. Using a spanner, grip the body of the valve. Do not grip the nut that seals the service valve. 5. While firmly gripping the body of the valve, use a torque wrench to tighten the flare nut according
to the correct torque values in the table above. 6. Loosen the flare nut slightly, then tighten again. 7. Repeat steps 3-6 for the remaining pipe.

Valve cover

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AIR EVACUATION
PREPARATIONS AND PRECAUTIONS Air and foreign matter in the refrigerant system can cause abnormal rises in pressure, which can damage the air conditioner, reduce energy efficiency, and cause injury. Use a vacuum pump and manifold gauge to evacuate the refrigerant system, removing any non-condensible gas and moisture from the system. Evacuation should be performed upon initial installation and if unit is relocated.

BEFORE PERFORMING EVACUATION
1. Check to make sure the refrigerant pipes connecting the indoor and outdoor units are connected properly.
2. Check to make sure all wiring is connected properly.

EVACUATION INSTRUCTIONS
1. Connect the low pressure side hose of the manifold gauge to the service port on the outdoor unit’s low pressure valve.
2. Connect the hose from the auxiliary port of the gauge to the vacuum pump. 3. Open the low pressure side of the gauge. Keep the high pressure side closed. 4. Turn on the vacuum pump to evacuate the system. 5. Run the vacuum for at least 20 minutes and until the low pressure gauge holds at -30 PSI (500
microns). 6. Once the vacuum holds, close the low pressure side of the manifold gauge and turn off the vacuum
pump. 7. Wait 5 minutes, then check that there has been no change in pressure. 8. If there is a change in pressure, refer to the Gas Leak Check section for how to check for leaks. 9. If there is no change in pressure, remove the cap from the unit’s high pressure valve. 10. Open the valve with a hex wrench by turning it 1/4 turn counterclockwise. Listen for the gas to exit
the condenser (approximately 5-10 seconds), then close the valve. 11. Watch the pressure gauge for 1 minute to make sure there is no change in pressure. The pressure
gauge should read slightly higher than atmospheric pressure. 12. Remove the hose from the service port. 13. Using the hex wrench, fully open both the high and low pressure valves on the unit. Open the valves
gently and until they reach their stopping point. Do not try to force the valves to open further. 14. Replace all valve caps and tighten by hand.

Manifold Gauge
Low pressure gauge

Flare nut

Low pressure valve
Low pressure hose

High pressure valve Auxiliary hose
Vacuum pump

Cap
Valve body Valve stem

Low pressure valve

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NOTE ON ADDING ADDITIONAL REFRIGERANT Some systems require additional refrigerant charging depending on pipe lengths. The standard pipe length is 25′ (7.5m). Pipe lengths greater than the standard length will require additional refrigerant. The refrigerant should be charged from the service port on the outdoor unit’s low pressure valve. Additional refrigerant can be calculated using the following formula:

Liquid Side Ø .25″ (6.35mm)
(Actual pipe length – Standard pipe length) x 0.16oz/ft or
(Actual pipe length – Standard pipe length) x 15g/m

Liquid Side Ø .375″ (9.52mm)
(Actual pipe length – Standard pipe length) x 0.32oz/ft or
(Actual pipe length – Standard pipe length) x 30g/m

WARNING
DO NOT mix refrigerant types.
ELECTRICAL AND GAS LEAK CHECKS
BEFORE THE TEST RUN Only perform the test run after you have completed the following steps: · Electrical Safety Checks – Confirm that the unit’s electrical system is connected and operating
correctly. · Gas Leak Check – Check all flare nut connections and confirm the system is not leaking. · Confirm that the low and high pressure valves are fully open. · Check grounding work by measuring the grounding resistance by visual detection and with a
multimeter. The grounding resistance must be less than 0.1 .
ELECTRICAL SAFETY CHECKS After installation, confirm that all electrical wiring is installed in accordance with local and national regulations, and according to this installation manual.
DURING TEST RUN Check for electrical leakage using an electroprobe and multimeter. If electrical leakage is detected, turn off the unit and immediately call a licensed electrician to find and resolve the cause.
WARNING
RISK OF ELECTRICAL SHOCK – All wiring must comply with local and national electrical codes, and must be installed by a licensed electrician.
GAS LEAK CHECK There are two methods to check for gas leaks: 1. Soap and Water Method – Using a soft brush, apply a soapy water or liquid detergent to all pipe
connection points on the indoor and outdoor unit. The presence of bubbles indicates a leak. 2. Leak Detector Method – If using a leak detector, refer to the device’s operation manual for proper
usage instructions.

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GAS LEAK CHECK POINTS

Check-point of indoor unit

Check-point of outdoor unit
D

B

C

A

A: Low pressure stop valve B: High pressure stop valve C & D: Indoor unit flare nuts
TEST RUN
TEST RUN INSTRUCTIONS You should perform the test run for at least 30 minutes.
1. Connect power to the unit. 2. Press the ON/OFF button on the remote controller or thermostat to turn the unit on. 3. Press the MODE button to scroll through the following functions, one at a time:
· COOL – Select lowest possible temperature. · HEAT – Select highest possible temperature. 4. Let each function run for 5 minutes and perform the following checks:

LIST OF CHECKS TO PERFORM No Electrical Leakage
Unit is Properly Grounded All Electrical Terminals are Properly Covered Indoor and Outdoor Units are Solidly Installed
All Pipe Connection Points Do Not Leak Water Drains Properly from Drain Hose
All Piping is Properly Insulated Unit Performs COOL Function Properly Unit Performs HEAT Function Properly
Indoor Unit Louvers Move Properly Indoor Unit Responds to Remote Controller or Thermostat

PASS

FAIL

5. Double check all pipe connections. During operation, the pressure of the refrigerant system will increase. This may reveal leaks that were not present during the initial leak check. Take time during the test run to recheck all pipe connection points. Refer to Gas Leak Check section for instructions.

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TROUBLESHOOTING
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately! · The power cord is damaged or abnormally warm · You smell a burning odor · The unit emits loud or abnormal sounds · A power fuse blows or the circuit breaker frequently trips · Water or other objects fall into or out of the unit DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER IMMEDIATELY!
COMMON ISSUES
The following problems are not a malfunction and in most situations will not require repairs.

ISSUE

POSSIBLE CAUSES

Unit does not turn on when pressing ON/OFF button

The Unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off.

The unit changes from COOL/HEAT mode to FAN mode

The unit may change its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating in the previously selected mode again.

The set temperature has been reached, at which point the unit turns off the compressor. The unit will continue operating when the temperature fluctuates again.

The indoor unit emits white mist

In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist.

Both the indoor and

When the unit restarts in HEAT mode after defrosting, white mist may be

outdoor units emit white emitted due to moisture generated during the defrosting process.

mist

The indoor unit makes noises

A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit’s plastic parts.

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ISSUE

POSSIBLE CAUSES

Both the indoor unit and outdoor unit make noises
The outdoor unit makes noises Dust is emitted from either the indoor or outdoor unit The unit emits a bad odor

Low hissing sound during operation: This is normal and is caused by refrigerant gas flowing through both indoor and outdoor units. Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise is normal and is caused by the refrigerant gas stopping or changing direction. Squeaking sound: Normal expansion and contraction of plastic and metal parts caused by temperature changes during operation can cause squeaking noises. The unit will make different sounds based on its current operating mode.
The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity. The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations. The unit’s filters have become moldy and should be cleaned.

The fan of the outdoor unit does not operate
Operation is erratic, unpredictable, or unit is unresponsive

During operation, the fan speed is controlled to optimize product operation.
Interference from cell phone towers and remote boosters may cause the unit to malfunction. In this case, try the following: · Disconnect the power, then reconnect. · Press ON/OFF button on remote control to restart operation.

NOTE
If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number.

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TROUBLESHOOTING
When troubles occur, please check the following points before contacting a repair company.

PROBLEM

POSSIBLE CAUSES

SOLUTION

Poor Cooling Temperature setting may be higher than Lower the temperature setting Performance ambient room temperature

The heat exchanger on the indoor or outdoor unit is dirty

Clean the affected heat exchanger

The air filter is dirty

Remove the filter and clean it according to instructions

The air inlet or outlet of either unit is blocked

Turn the unit off, remove the obstruction and turn it back on

Doors and windows are open

Make sure that all doors and windows are closed while operating the unit

Excessive heat is generated by sunlight Close windows and curtains during periods of high heat or bright sunshine

Low refrigerant due to leak or long-term Check for leaks, re-seal if necessary and

use

top off refrigerant

Excessive heat is generated by sunlight Excessive heat is generated by sunlight

Too many sources of heat in the room Reduce amount of heat sources (people, computers, electronics, etc.)

Poor Heating The outdoor temperature is extremely Performance low

This model is designed to work down to -13°F, however, heating performance is impacted at temperatures below freezing

Cold air is entering through doors and Make sure that all doors and windows

windows

are closed during use

Low refrigerant due to leak or long-term use

Check for leaks, re-seal if necessary, and top off refrigerant

The unit starts and stops frequently

There’s too much or too little refrigerant in the system
Incompressible gas or moisture has entered the system

Check for leaks and recharge the system with refrigerant
Evacuate and recharge the system with refrigerant

The compressor is broken

Replace the compressor

The voltage is too high or too low

Install a manostat to regulate the voltage

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PROBLEM The unit is not working
Indicator lamps continue flashing or error code appears

POSSIBLE CAUSES

SOLUTION

Power failure

Wait for the power to be restored

The power is turned off

Turn on the power

The fuse is burned out

Replace the fuse

Remote control batteries are dead

Replace batteries

The Unit’s 3-minute protection has been Wait three minutes after restarting the

activated

unit

Timer is activated

Turn timer off

The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself. If not, disconnect the power, then connect it again. Turn the unit on. If the problem persists, disconnect the power and contact your nearest customer service center.

NOTE
If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact an authorized service center.

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©2021 Durastar

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V1.1 0421

References

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