CISNO robotic vacuum cleaner User Manual

CISNO robotic vacuum cleaner User Manual

IMPORTANT SAFETY INSTRUCTIONS

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

The robot must be used in accordance with the directions in this Instruction Manual. CISNO cannot be held liable or responsible for any damages or injuries caused by improper use.

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. Please contact your local or regional waste authority for more information on collection, reuse and recycling programs.

To reduce the risk of injury or damage, keep these safety precautions in mind when setting up, using and maintaining your robot:

1. Read all safety and operating instructions before operating your robot.
2. Retain the safety and operating instructions for future reference.
3.  Heed all warnings on your robot, battery, charging Dock and in the owner’s manual.
4. Follow all operating and use instructions.

Use Restrictions

1. Your robot is for indoor use only. Do not use the robot outdoor, commercial or industrial environments.
2. Before using this device, pick up objects like clothing, loose papers, pull cord for blinds or curtains, power cords, and any fragile objects. If the device passes over a power cord and drags it, there is a chance an object could be pulled or a table or shelf.
3. Do not sit or stand on this device. Small children and pets should be supervised when your robot is operating.
4.  Store and operate your robot in room temperature environments only.
5. Do not use this device to pick up anything that is burning or smoking.
6. Do not use this device to pick up spills of bleach, paint, or other chemicals, or anything wet.
7. If the room to be cleaned contains a balcony, a physical barrier should be used to prevent access to the balcony and ensure safe operation.
8. This appliance is not intended for use by persons (including children) with
9. reduced physical, sensory or mental capabilities, or lack of experience and  knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
10.  Children should be supervised to ensure they do not play with the robot. Cleaning and maintenance shall not be performed by children without supervision.
11. Do not place anything on top of your robot.Be aware that the robot moves on its own. Take care when walking in the area that the robot is operating in to avoid stepping on it.
12. Do not operate the robot in areas with exposed electrical outlets in the floor.

Battery and Charging

1.  Use only rechargeable battery packs with the correct specification approved by CISNO.
2. Charge using a standard outlet only. Product may not be used with any type of power converter. Use of other power converters will immediately void the warranty.
3. Do not use a Charging Dock with a damaged cord or plug. If the cord or plugis damaged, it must be serviced by the manufacturer or similarly qualified persons.
4.  Always charge and remove the battery from your robot and accessories before long-term storage or transportation.
5.  Charge indoors only.
6. Your robot’s Charging Dock may be protected with a surge protector in the ventof severe electrical storms.
7. Never handle the Charging Dock with wet hands.
8. Always disconnect your robot from the Charging Dock before cleaning or maintaining it.
9. Please ensure voltage rating for enclosed Charging Dock matches standard outlet voltage.
10.  Used battery packs should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.
11. Before every use, check the battery pack for any sign of damage or leakage.
12. Do not charge damaged or leaking battery packs.
13. The battery pack must be removed from the robot before disposal.
14. Do not crush or dismantle battery packs.
15. Do not heat or place the battery pack near any heat source.
16. Do not incinerate the battery pack.
17.  Do not short-circuit the battery pack.
18. Do not immerse the battery pack in any liquid.

GETTING TO KNOW YUR CISNO VACUUM CLEANING ROBOT

Product Diagram

Accessories

1. Main Body
   

2. Charging base
   

3. Charging base
   

4. Remote control
   

5. Water tank
   

6. Side brushes
   

7. HEPA
   

8. Cleaning tools
   

Dust bin

Technical Specifications

Voltage: 14.8V
Battery type: DC 14.8V Li-ion 2500mAh
Expected cleaning time: 100 minutes
Expected charging time: 4-6 hours
Input Voltage of charging base: 100-240V
Output Voltage of charging base: 20V
Noise Level: 65dbA(quiet mode), 70dbA(strong mode) & 20dbA(mopping mode)
Dimensions: 12.6 x 12.6 x 3.1 inch

OPERATING AND PROGRAMMING

Using the remote control

1. A Suction icon
2. B Smart mode icon
3. C Dock icon
4. D Time icon
5. E Schedule icon
6. F Single room mode icon
7. G Mop mode icon
8. H Edge mode icon

• 1 On/Off button
• 2 Smart mode button3 Dock button4/8 UP/DOWN arrows
• 5 Confirm/Clean Button
• 6/7 LEFT/RIGHT arrows
• 9 Time button
• 10 Strong Suction button
• 11 Single room mode button
• 12 Mop mode button
• 13 Edge mode button
• 14 Schedule button

Setting time on the remote control

1. Press the TIME button on the remote, then hour field in the time display will begin flashing.
2. Use the UP/DOWN arrows on the remote control to select the hours
3. Press the LEFT/RIGHT on the remote, then minute field in the time display will begin flashing
4. Use the UP/DOWN arrows to select the minutes, then press the CONFIRM/CLEAN button to set.
5. Once you have finished setting the time, you can proceed to setting a cleanin schedule.

Setting your cleaning schedule on the remote

1. To schedule a cleaning on the remote, the time must be set. If you haven’t yet set the time, please follow the steps above.
2. To schedule or edit a cleaning, press the SCHEDULE button on the remote control. On the screen, the hour field and schedule icon will flash.
3. Use the UP/DOWN arrows to select the hours, then press the LEFT/RIGHT arrows to select the minutes.
4.  When time for scheduled cleaning is set, press the SCHEDULE or CONFRIM/CLEAN button to exit. Then schedule icon will appear on the screen.
5.  To view previously scheduled cleanings, press the SCHEDULE button on the remote.

NOTE:

•  If you want to set multiple schedules, please do that on your smart phone.
• Hold the SCHEDULE button for three seconds, then schedule cleaning will be cancelled.
• Whenever you use the remote control, make sure you point it directly at robot and ensure that it is powered on.

Using the APP(See WiFi setup instruction)
Quick Start(See User Guide)
Cleaning mode selection

CISNO robot vacuum cleaner has several cleaning modes to choose from to effectively clean different floors by using the remote control or App. For more information, please see the WiFi setup instruction.

Smart Cleaning Mode

This is the most commonly used mode. At various times throughout the cleaning cycle, the robot touches up around the edges of the room, as well as chair legs and other furniture until it has cleaned an entire level of your home.

To start smart cleaning mode, pres the button on the robot, or on the app, or the on the remote control.

Spot Cleaning Mode

When you select Spot Cleaning, robot intensely cleans a localized area by spiraling outward about 3 feet (1 meter) in diameter and then spiraling inward to where it started. When Spot Cleaning, robot boosts its vacuum power to provide the best
cleaning possible where you need it. To use Spot Cleaning, place robot on top of  the localized debris and touch the edge clean on the APP.

Edge Cleaning Mode

After robot finishes cleaning the open areas of your floor, it uses Edge Clean to ensure that it has cleaned along walls and around furniture legs. If you prefer a quicker edge cleaning, press the button on Remote Control, or touch the edge clean on the APP.

Single Room Cleaning Mode

When you select this mode, robot only cleans a limited area(8*8m). To use this
mode, press the button on the remote control, or on the APP.

NOTE: You can adjust the vacuum power by pressing the button on remote control, or on the APP.

MAINTAINING YOUR CISNO ROBOTIC VACUUM

Emptying the dust bin

1. Lift the top cover and take out the dust bin.
   

2. Open the dust bin.

3. Empty debris and dust into trash.
   
   

Cleaning the filters

1. With the dust bin out of the unit, clear dust from the suction channel.

2. Remove the HEPA filter

3. Clean the dust bin and filters with a cleaning brush.
   

NOTE:

1.  Wash the dust bin and pre-filter with water only. Do not wash the HEPA filter with water, as it may damage the filter and reduce suction power.
2. Turn off power before performing any maintenance.
3. For best results, empty the dust bin after every cleaning.

Cleaning the side brushes

The side brushes need regular cleaning, as dirt may adhere to them and hair and fibers can easily get tangled in them.

1. Carefully unwind and remove string and hair from side brushes.
2. Gently wipe side brushes with a damp cloth.
   

Replacing the side brushes

To remove a bent or damaged side brush, pull it off its post. To install new side brush, align hole in center of brush over post on bottom of unit. Press side brush down over the post until it clicks into place. L and R corresponds to each other.

Cleaning the cliff sensors and charging pads

For best results, clean cliff sensors and charging pads periodically as needed. With a cloth or a cleaning brush, gently dust off the sensors and pads.

Cleaning the removable front wheel

The rotating front wheel on the bottom of the unit should be cleaned once a week. Use the cleaning tool to cut off and remove hair tangled around the wheel.

Regular Maintenance

Anti-drop sensors
Charging contacts
Charging dock pins

Tips and tricks

CISNO Robot Vacuum cleaner can clean all areas of your floors and navigate its way out of tight spaces. During your first few cleanings, you may need to make some small adjustments to optimize its performance.

Cords and obstructions

Always prep your home before cleaning. Some furniture or loose cords may create problems for your robot. Clean away cords and obstructions or block off the area.

Low-clearance furniture

Your Robot may find its way under furniture with low clearance, but not be able to free itself. Use furniture risers to increase clearance, or create a no-go zone.

Doorway thresholds

Your robot can easily climb over most common thresholds(0.6”). However in some situations they may present a challenge.

Returning to dock

If your robot roams too far, it could have trouble finding the dock. It may be helpful to block off part of your home with physical objects, or to add a second dock.

TROUBLESHOOTING GUIDE

unit
Blinks red and says dustbin isn’t installed| The dust bin has been removed and needs to be reinserted
Blinks red and says front plate is jammed| Clean the collision plate and restart the Robot
Blinks red and says wheels are jammed| Free it and start in a new location. Clean Robot’s side wheels of hair and debris. Push the wheels in and out, and check that they both turn freely.
Blinks yellow| Your robot is in sleep mode or low battery level. Press any button on the robot or remote to start it, or charge it.
Blinks red and says Edge brush is twined or jammed| Remove debris from side brushes.

ONE YEAR LIMITED WARRANTY

We are committed to providing you excellent service and helping you find the machine that email us at support@cisnotech.com.

One- year Limited Warranty

CISNO vacuum cleaning robots have a one-year limited warranty, including the motor, 180- day limited warranty for battery charging base and water tank. Consumable components like brushes and filters are not covered. All limited warranties begin on the date of purchase.

The CISNO vacuum cleaning robot limited warranty covers manufacturing defects in materials  and workmanship that might occur during normal use of your robot. Defects resulting from improper maintenance, unauthorized repairs or failure to follow operational instructions are just a few of the items not covered. Damage caused by the use of accessories and parts, including batteries, that were not manufactured by CISNO robot voids the limited warranty.

How to Request an Exchange or Return

1. Contact us via email with your order # (support@cisnotech.com)
2.  Let us know why you’d like to return the machine — we’ll help you determine if there is an exchange that will better suit your needs
3. We will send an RMA email to you with detailed instructions on exchanging or returning your merchandise

Machines must be received in ‘Like New’ condition. If your equipment arrives in this condition, we will refund your original payment method the full purchase amount less our original shipping & handling costs. Equipment that is not received in this condition will be assessed for damage and may be subject to refurbishment fees.

Damaged Merchandise

Items are carefully packaged to protect against damage during shipping. Please thoroughly inspect your package when it arrives for any shipping damage. If an item appears to be damaged, do not attempt to use it and notify us immediately so that we can begin the claims process with the shipping vendor.

Missing Merchandise

Please note that we often ship orders in multiple packages. However, if items are apparently  missing from your order, please report it to us immediately so we can track packages and replace the shipment if necessary.

Defective or Malfunctioning New Merchandise

If any item is not working properly, please contact us immediately so that we can send a replacement

What is ‘Like New’ Condition?

We’re reasonable and understand that a machine used a few times isn’t going to be absolutely perfect; however, it does need to be pretty close for us to sell it as a certified used machine to another customer. When returning a machine to us, please make sure that it will arrive to us in ‘Like New’ condition, which we define as the following:

1. All Original Components Intact: You must return every original component of the machine. Basically, if it came in the box, send it back.
2. No Scratches, Dents or Stains: The machine and all components must be free of  any surface marring.
3. Thoroughly Cleaned: The machine, all parts and components must be absolutely clean and free of any dust or hair.

If you have any questions regarding how our returns work, please do not hesitate to contact us — we are always happy to discuss this with you!

LET’CONNECT

• @CISNO.FANS
• @CISNO OFFICIAL
• 855-272-8786
• SUPPORT@CISNOTECH.COM

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