NETGEAR CAX30 WiFi 6Cable Modem Router user manual
- June 7, 2024
- Cox
Table of Contents
NETGEAR CAX30 WiFi 6Cable Modem Router
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Modem Information
DOCSIS 3.1 802.11-AX Dual Band WiFi Modem
32×8 channel bonding
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Highest Service Level
Gigablast
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Front View
| | After the gateway successfully registers on the network, the Power ,
Downstream , Upstream , and Internet indicators illuminate
continuously to indicate that the gateway is online and fully operational.
| |
Back View
| | The Netgear CAX30 has the following ports available on the back of the gateway.
- Reset – Restores the default factory settings. This button is recessed to prevent accidental resets of your gateway.
- Ethernet – Connect Gigabit Ethernet cables using these four ports.
- USB 3.0 – Connect a USB storage device to the router using this port.
- Cable – Connect a coaxial cable line using this port.
- DC – Connect the power cable using this port.
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MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The gateway lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
| LED Light | Status | Problem |
|---|---|---|
| Power | Off | No power. Verify all cable connections and reset the |
gateway.
Solid White| None. The gateway is receiving power and functioning normally.
Solid Red| The gateway is too warm and may overheat. Disconnect the power
adapter and allow the gateway to cool down for a few minutes. Once the gateway
has cooled, ensure it is placed in a vertical position and in a location with
good ventilation before reconnecting the adapter.
Downstream| Off| The downstream channel is inactive. Verify all cable
connections and reset the gateway.
Solid Amber| None. A connection from the computer to the internet is
established on one channel.
Blinking White| The gateway is scanning for downstream channel. Verify all
cable connections and try resetting the gateway if the LED indicator continues
to blink.
Solid White| None. A connection from the computer to the internet is
established on more than one channel.
Upstream| Off| The upstream channel is inactive. Verify all cable
connections and reset the gateway.
Solid Amber| None. A connection from the internet to the computer is
established on one channel.
Blinking White| The gateway is scanning for an upstream channel. Verify all
cable connections and try resetting the gateway if the LED indicator continues
to blink.
Solid White| None. A connection from the internet to the computer is
established on more than one channel.
Internet| Off| The gateway is offline. Verify all cable connections and
reset the gateway.
Solid White| None. The gateway is online and operational.
Blinking White| The gateway is synchronizing. Verify all cable connections and
try resetting the modem if the LED indicator continues to blink.
Ethernet
1 2 3 4| Off| A device is not connected to an Ethernet port on the back.
Connect a device to the Ethernet port on the back.
Solid White| None. A device is connected to an Ethernet port.
2.4 GHz radio
| Off| 2.4 GHz radio off.
Solid White| None. 2.4 GHz radio on.
5 GHz radio
| Off| 5 GHz radio off.
Solid Green| None. 5 GHz radio on.
USB| Off| No USB device is connected.
Blinking White| A USB device is plugged in and trying to connect.
Solid White| A USB device is connected and ready.
WPS Button
| Blinking| None. Press this button to join the WiFi network without typing
the WiFi password. The WPS LED blinks during this process and then lights
solid.
WiFi Button
| Off| None. WiFi disabled. Press this button for two seconds to turn on
the 2.4 GHz and 5 GHz radios on.
On| None. WiFi enabled. Press this button for two seconds to turn off the 2.4
GHz and 5 GHz radios off.
Manufacturer Resources
For more detailed technical information on the CAX30, refer to the following resources.
- netgear_cax30_quickstart [PDF]
- netgear_cax30_datasheet [PDF]
- netgear_cax30_usermanual [PDF]
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