Zoom Telephonics 5341J DOCSIS 3.0 Cable Modem user manual
- June 7, 2024
- Cox
Table of Contents
Zoom Telephonics 5341J DOCSIS 3.0 Cable Modem
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Modem Information
DOCSIS 3.0 Cable Modem
8×4 channel bonding with speeds of up to 150 Mbps on a wired connection
Cox recommends a DOCSIS 3.0 16×4 or higher modem
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Highest Service Level
Preferred 150
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Front View
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- The highest service level is based on wired connectivity speeds.
- After the cable modem is successfully registered on the network, the Power and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational.
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Back View
| | The Zoom 5341J has the following ports available on the back of the modem.
- POWER – Connects the cable modem to the power adapter.
- RF – Connects to the cable wall outlet.
- RESET – Resets the device.
- LAN – Connects to the Ethernet port on your computer or home network.
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MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|---|---|
| Power | Off | No power – Verify all cable connections and try resetting |
the modem.
On| None
DS
(Downstream)
| Blinking Green| Establishing a connection from the Internet to the computer
– Verify all cable connections and try resetting the modem.
Solid Green| None – connection
Blinking Blue| Negotiating a bonded DS (downstream) channel – Verify all cable
connections and try resetting the modem.
Solid Blue| One or more DS (downstream) channels are bonded
US
(Upstream)
| Off| Establishing a connection from the computer to the Internet – Verify
all cable connections and try resetting the modem.
Solid| None
Blinking Blue| Negotiating a bonded US (upstream) channel – Verify all cable
connections and try resetting the modem.
Solid Blue| One or more DS (downstream) channels are bonded
Online| Blinking Green| Establishing a connection to the cable provider
– Verify all cable connections and try resetting the modem.
Solid Green| None – connection established
Off| Offline – Verify all cable connections and try resetting the modem.
Link| Blinking Green| None – data flowing
Solid Green| None – connected to LAN device, like computer or router
Off| No Ethernet found
Manufacturer Resources
Use the following resource from Zoom for more detailed information on the
5341J.
Zoom_5341J_Quick_Start_Guide [PDF]