TP-LINK TC-7610 DOCSIS 3.0 (8×4) Cable Modem user manual
- June 7, 2024
- Cox
Table of Contents
TP-LINK TC-7610 DOCSIS 3.0 (8×4) Cable Modem
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Modem Information
DOCSIS 3.0 Cable Modem
8×4 channel bonding with speeds of up to 150 Mbps on a wired connection
Cox recommends a DOCSIS 3.1 modem or gateway
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Highest Service Level
Preferred 150
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Front View
| | After the cable modem is successfully registered on the network, the
Power , Downstream , Upstream , and Internet indicators
illuminate continuously to indicate that the cable modem is online and fully
operational.
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Back View
| | The TP-LINK TC-7610 has the following ports available on the back of the modem.
- POWER – Connects to the power adapter
- RESET – Use a pin to press and hold for at least 8-10 seconds to restore factory settings login/Reset instructions
- LAN – Connects devices to the 10/100/1000 RJ45 Ethernet port
- CABLE – Connects to coaxial cable
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MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The modem lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|
Power
| On| None – the modem is powered on
Off| No power – Verify power supply connections and electrical outlet. Ensure
the outlet is not connected to a switch.
Downstream
| Green| None – multiple downstream channels are in use
White| None – one downstream channel is in use
Flashing| None – scanning for downstream channels – Verify all cable
connections and try resetting the modem.
Off| Cable modem offline – Verify all cable connections and try resetting the
modem.
Upstream
| Green| None – multiple upstream channels are in use
White| None – one upstream channel is in use
Flashing| None – scanning for an upstream channel – Verify all cable
connections and try resetting the modem.
Off| No upstream channels are in use – Verify all cable connections and try
resetting the modem.
Internet
| On| None – the modem is online
Flashing| None – scanning for configuration parameters
Off| The modem is offline – Verify all cable connections and try resetting the
modem.
LAN
| On| None – a device is connected to the LAN port
Flashing| None – a device is connected, and the port is sending or receiving
data
Off| No devices are detected on the LAN port – Verify all cable connections
and try resetting the modem.
Manufacturer Resources
For more detailed technical information on the TC-7610, use the resources below.
- TP-LINKTC7610_Quickstart [PDF]
- TP-LINKTC7610_UserGuide [PDF]