Netgear C6300v2 Cable Modem Router user manual

June 7, 2024
Cox

Netgear C6300v2 Cable Modem Router

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Modem Information

DOCSIS 3.0 AC1750 Dual Band WiFi Modem

16×4 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

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Highest Service Level

Preferred 150

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Front View

Click to enlarge.

| | The Netgear C6300v2 is a DOCSIS 3.0 device. After the cable modem is successfully registered on the network, the Power, Receive, Send, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.
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Back View

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| | The Netgear C6300v2 has the following ports available on the back of the modem.

  • RESET – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear’s support article for steps on how to reset your device to factory settings.
  • USB – Connects to the USB port on your computer.
  • LAN 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) – Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your Local Area Network (LAN) such as a computer, hub, or switch to these ports. Only one port is active at a time.
  • Coax / WAN – Connect your coaxial cable line to this port.
  • AC IN – Connect the supplied power cord to this port.
  • On / Off – Use this button to power the device on and off.

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MAC Address

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| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.

Gateway Light Status Problem

WPS

| Off| No WiFi client is associated with the cable modem via WPS. Enable WiFi.
Blinking Green| None. The WPS button was pressed and WPS is now in discovery mode. LED blinks for up to two minutes.
Solid Green| None. The WPS configuration was successful.
WiFi

| Off| The WiFi card disabled. Enable WiFi by pressing and holding this button for two seconds.
Solid Green| None. WiFi is enabled.
Power

| Off| No power. Verify all cable connections and try resetting the modem.
Solid Green| None.
Downstream

| Blinking Green| Scanning for downstream channel. Verify all cable connections and reset the modem.
Solid Green| None. The connection from the computer to the internet is established on one or more channels.
Upstream

| Off| The upstream channel is inactive. Verify all cable connections and reset the modem.
Blinking Green| Scanning for upstream channel. Verify all cable connections and reset the modem.
Solid Green| None – Connection from the Internet to the computer established on one or more channels.
Internet

| Off| No connection – Verify all cable connections and try resetting the modem.
Solid Green| None – WiFi modem operational.
Blinking| None – WiFi modem receiving DHCP information.
2.4 GHz

| Solid Green| None – WiFi enabled at the 2.4 GHz frequency.
Off| WiFi radio disabled or not plugged in – To enable or disable the radio (2.4Ghz and 5 GHz), enable WiFi by pressing and holding the WiFi button for two seconds.
5 GHz

| Solid Blue| None – WiFi enabled at the 5 GHz frequency.
Off| WiFi radio disabled or not plugged in – To enable or disable the radio (2.4Ghz and 5 GHz), enable WiFi by pressing and holding the WiFi button for two seconds.
Ethernet

| Off| A device is not connected to the Ethernet port on the back. Connect a device to the Ethernet port on the back.
Solid Green| None – A device is connected to the Ethernet port on the back.
USB

| Off| A device is not connected to the USB port on the back. Connect a device to the USB port to back of the device.
Solid Green| None – A device is connected to the USB port on the back.

Manufacturer Resources

For more detailed technical information on the C6300v2, refer to the C6300v2_All_MSOs_UM_Review_04Sept2018 [PDF]

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