Netgear CAX80 Cable Modem WiFi Router Combo user manual

June 7, 2024
Cox

Details

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Modem Information

DOCSIS 3.1 802.11-AX Dual Band WiFi Modem

32×8 channel bonding

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Highest Service Level

Gigablast

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Front View

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| | The highest service level is based on wired connectivity speeds. The following buttons are on the front of the modem.| Button| Function
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WPS

| Allows the use of WPS to connect to the WiFi network without entering the password.
WiFi

| Pressing this button for two seconds turns the 2.4 GHz and 5 GHz radios on and off.
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Back View

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| | The Netgear CAX80 has the following ports, switches, and buttons on the back of the modem.

  • Reset – Restores the default factory settings. This button is recessed to prevent accidental resets of your modem.
  • LED – Enables or disables the LED lights on the front of the modem.
  • LAN – Connect 2.5 Gbps Ethernet cable using this port.
  • Ethernet – Connect Gigabit Ethernet cables using these four ports.
  • USB 3.0 – Connect a USB device using this port.
  • Cable – Connect a coaxial cable line using this port.
  • DC – Connect the power cable using this port.

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MAC Address

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| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of the modem. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem

Power

| Off| No power. Verify all cable connections and reset the modem.
Solid White| None. The modem is receiving power and functioning normally.
Solid Red| The cable modem is too warm and may overheat. Disconnect the power adapter and allow the modem to cool down for a few minutes. Once the modem has cooled, ensure it is placed in a vertical position and in a location with good ventilation before reconnecting the adapter.
Downstream

| Off| The downstream channel is inactive. Verify all cable connections and reset the modem.
Solid Amber| None. A connection from the computer to the internet is established on one channel.
Blinking White| The modem is scanning for downstream channel. Verify all cable connections and reset the modem.
Solid White| None. A connection from the computer to the internet is established on more than one channel.
Upstream

| Off| The upstream channel is inactive. Verify all cable connections and reset the modem.
Solid Amber| None. A connection from the internet to the computer is established on one channel.
Blinking White| The modem is scanning for an upstream channel. Verify all cable connections and reset the modem.
Solid White| None. A connection from the internet to the computer is established on more than one channel.
Online

| Off| The modem is offline. Verify all cable connections and reset the modem.
Solid White| None. The modem is online and operational.
Blinking White| The modem is synchronizing.
Multi-Gig Ethernet| Off| A device is not connected to the port.
Solid| None. A device is powered on and connected to the port.
Blinking| None. The port is processing traffic.
Ethernet| Off| A device is not connected to the Ethernet port.
Solid| None. A device is powered on and connected to the Ethernet port.
Blinking| None. The Ethernet port is processing traffic.
2.4 GHz| Off| The radio is off.
Solid| None. The radio is operational.
Blinking| The modem is sending or receiving WiFi traffic.
5 GHz| Off| The radio is off.
Solid| None. The radio is operational.
Blinking| The modem is sending or receiving WiFi traffic.
USB| Off| A USB device is not connected to the port.
Solid White| None. A USB device is connected and operational.
Blinking White| A USB device is plugged in and trying to connect.

Manufacturer Resources

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